Deye Data Logger Quick Guide
Model: DL1000B-4G | Version: V1.0
Disclaimer
Please read this manual carefully before using products and keep it in the place where O&M providers can easily find. Due to product upgrade and other factors, the content of this manual might change from time to time. Please take actual product as standard and get latest manual from www.solaros.com or sales. Unless otherwise agreed herein, this manual will only be used as guidance. Any statement, information or suggestion in this manual will not take any form of responsibility. Without written permission, any content of this document (partly or entirely) cannot be extracted, copied or transmitted in any form by any company or individual.
Install SIM Card
Notice: If the product you purchased integrated with SIM card, this procedure is not required.
1 Remove bottom cover
Refer to diagram for removing the bottom cover.
2 Move the SIM
Move the SIM card slot about 1mm according to direction arrow, then open it clockwise.
3 Put SIM card into the slot
Put SIM card into the slot according to notch orientation, close sheetmetal of SIM card slot clockwise, then move about 1mm according to direction arrow to lock.
4 Install the bottom cover
Install the bottom cover. Ensure that the bottom cover is securely fastened in place.
Product Introduction
1 Data Logger Installation
Assemble logger to the inverter communication interface as shown in the diagram.
2 Logger Status
| Lights | Implication | Status Description (Both lights are red/blue lights.) |
|---|---|---|
| NET | Communication status with server |
|
| COM | Communication status with inverter |
|
| Restore factory settings | Restoring factory settings. |
The normal operation status of the data logger, when router connected to the network normally:
1. Connection to the server succeeded: NET blue light keeps on.
2. Connection to the device succeeded: COM blue light keeps on.
3 Abnormal State Processing
If the data on platform is abnormal when the data logger is running, please check the table below and according to the status of indicator lights to complete a simple troubleshooting. If it still can not be resolved or indicator lights status do not show in the table below, please contact Customer support. (Note: Please using the following table query after power-on for 2mins at least.)
| NET | COM | Description | Possible Reason | Recommended Process |
|---|---|---|---|---|
| Red light flashing slowly | Any | Communication between data logger and cloud abnormal | 1. SIM card not installed or not installed properly; 2. SIM card has no signal, weak signal strength, or no data usage | 1. Check if the SIM card is installed 2. If already installed, remove the SIM and reinstall it 3. Contact customer service 4. Contact the operator to resolve; 5. Check if the SIM card tariff and data usage are normal |
| Red light on | Any | Communication between data logger and cloud abnormal | 1. SIM card has no signal, weak signal strength, or no data usage | 1. Contact the operator to resolve; 2. Check if the SIM card tariff and data usage are normal |
| Any | Red light flashing slowly | Communication with inverter abnormal | 1. Loose connection with inverter 2. Electromagnetic interference causes data abnormal transmission error | 1. Check connection between data logger and inverter, unplug and reinstall 2. Long press Reboot button for 5s to reboot data logger 3. Check if there are high power electrical appliances nearby |
| Any | Red light on | Communication between data logger and inverter abnormal | 1. Loose connection with inverter 2. Communication rate between inverter and data logger does not match | 1. Check connection between data logger and inverter, unplug and reinstall 2. Check if inverter's communication rate matches data logger 3. Long press Reboot button for 5s to reboot data logger |
DeyeCloud APP
Download APP
DeyeCloud APP. Please scan QR code to download DeyeCloud APP. Or you can log in to https://deyecloud.com/
USER MANUAL for DeyeCloud APP
Please make sure Bluetooth is ON.
1 Registration
Go to Deye Cloud App and register. Click "Register Account" and create your account here.
- Register by phone
- Register by email
Fields include: Phone Number, Password, Verification Code, Enter phone number, Enter email, Forgot Password, Log In, Privacy Policies, TaCs Privacy Policies.
2 Create a Plant
1. Click "Create a Plant" to create your plant. 2. Please fill in plant info here. 3. Confirm.
3 Add a Logger
1. Choose a Plant. 2. Go to "Device" page and click on "Add a Logger". 3. Scan QR code of the logger, which can be found on the logger body.
Identification: Please place the serial number barcode of the logger. Click on "?" if you have trouble finding the QR code.
Safety Precautions
Warning: Please remove logger after power off.
Warning: Please do not hold the logger body to rotate while install or remove the logger.
Notice: Do not remove Waterproof plug.
Notice: Please make sure the data logger is working properly before you leave the site. If there is anything abnormal, please do not leave the site and contact customer service at the first time.
Notice: WiFi is not supported.
Warranty Card
Dear Customers, Thank you very much for using our products. In order to provide you with better service, please fill in the warranty card and reserve it carefully.
Filled in by the customer:
- User Name
- Purchase Date
- Product Name & Model
- Customer Address
- Order No.
Customer Information:
- Customer Name
- Customer Phone
- Product SN
Maintenance Records:
Data, Failure Cause and Treatment
Warranty Policy
If there is any breakdown which caused by the product's own quality, customers can send the warranty card with the product to our Customer Service Center.
- According to the prescription, the warranty period is 5 years (From the day when you receive the product). During the warranty period, we provide free maintenance service to solve all non-artifical quality problems if the product is under normal usage circumstance. If the product exceeds the warranty period, only maintenance cost will be charged.
- If the failure of the product is not due to quality problems (such as improper use, improper storage, unauthorized disassembly, etc.), maintenance cost will be charged.
- Please pay for back freight in advance. Freight collect is not accepted.
Contact
- Email: service@deye.com.cn
- Tel: +86 (0) 574 8622 8957
- Add: No.26 South YongJiang Road, Daqi, Beilun, NingBo, China
Key-press Operations
Press: (No specific action described for simple press)
Long press 5s then release: Reboot the data logger. All lights are extinguished immediately.
Long press 10s then release: Resetting the data logger. All lights are extinguished after 4s. COM light flashes fast for 100ms.
