KitchenAid Fully Automatic Espresso Machine KES8556, KES8557, KES8558

Parts and Features

The espresso machine includes the following parts:

• 1 Water Tank (2.2 L)
• 2 Water Filter
• 3 Bean Hopper (Removable)
• 4 Bean Hopper Lid
• 5 Coffee Grounds Shaft
• 6 Main Power Switch [power switch]
• 7 Service Door
• 8 Milk Container (0.8 L)* (Only for models KES8557 and KES8558)
• 9 Milk Hose
• 10 Drip Tray
• 11 Dispenser
• 12 Display
• 13 Cleaning Tablets (Brew Unit)
• 14 Spoon (Filter Mounting Aid)
• 15 Test Strip (to measure the water hardness)

Control Panel Features

Model KES8556

• User Profiles: [user profiles icon]
• Drink Selection: [drink selection icon]
• Cleaning Menu: [cleaning menu icon]
• Return Key/Back: [back icon]
• Confirm Choice: [confirm icon]
• Settings Menu: [settings icon]
• Toggle Left or Right: [toggle left/right icon]
• Cancel: [cancel icon]
• Start: [start icon]

Model KES8557

• Drink Selection: [drink selection icon]
• User Profiles: [user profiles icon]
• Cleaning Menu: [cleaning menu icon]
• Settings Menu: [settings icon]
• Start: [start icon]
• Cancel: [cancel icon]

Model KES8558

• Drink Selection: [drink selection icon]
• User Profiles: [user profiles icon]
• Cancel: [cancel icon]
• Start: [start icon]

Model Specifications Comparison

KES8556: Includes Removable Bean Hopper, illuminated Dispenser, cup clearance (3.5" to 5.4" [89-137 mm]), 15 drink types, 4 user profiles, cappuccinatore, and 2.4" color Display.

KES8557: Includes Removable Bean Hopper, illuminated Dispenser, cup clearance (3.5" to 5.4" [89-137 mm]), 20+ drink types, 4 user profiles, Milk Container, dual milk based beverages, and 3.5" touch screen.

KES8558: Includes Removable Bean Hopper, illuminated Dispenser, cup clearance (3.5" to 5.4" [89-137 mm]), 40+ drink types, 6 user profiles, Milk Container, dual milk based beverages, alternative milk cycle and 5" touch screen.

Product Safety

Important Safeguards

• Read all instructions. Misuse of appliance may result in personal injury.
• Do not touch hot surfaces. Use handles or knobs.
• This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance.
• Turn the appliance off [power switch], then unplug from the outlet when not in use, before assembling or disassembling parts and before cleaning. To unplug, grasp the plug and pull from the outlet. Never pull from the power cord. Allow the appliance to cool completely before putting on or taking off parts, and before cleaning the appliance.
• The use of accessories/attachments not recommended or sold by KitchenAid may cause fire, electrical shock, or injury to persons.
• Do not use the appliance outdoors.
• Do not let cord hang over edge of table or counter, or touch hot surfaces.
• Do not place the appliance on or near a hot gas or electric burner, or in a heated oven.
• Turn the appliance off [power switch], then plug cord into the wall outlet. To disconnect, turn the appliance off [power switch], then remove plug from wall outlet.
• Do not clean the Fully Automatic Espresso Machine with abrasive cleaners, steel wool, or other abrasive materials.
• Use extreme caution when using hot steam.
• Do not use appliance for other than intended use. It shall only be used for coffee preparation and to heat milk and water, according to these instructions.
• Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner. Return appliance to the nearest Authorized Service Center for examination, repair or adjustment.
• Irritation to skin or eyes can occur if they come into contact with the descaling solution. Avoid skin and eye contact. Rinse off descaling solution with clean water. Obtain medical advice after eye contact.
• Damage to delicate surfaces can occur after contact with the descaling solution. Remove any splashes immediately.
• To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.
• Remove detachable parts before washing.
• This product is designed for household use only.
• To avoid the risk of injury, do not open the brew chamber during the brew process.
• The maximum altitude of use is 6500 feet (2000 m) above sea level.
• This appliance is not suitable for commercial use.
• The coffee machine must not be used in mobile installations such as boats, motor vehicles, trains etc.
• Use this coffee system only in standard household environments for making coffee, milk or tea beverages such as espresso, cappuccino, latte macchiato, etc.
• Any other type of use is not permitted.
• Do not fill liquids into the Bean Hopper or the Coffee Grounds Shaft.
• Only fill the Water Tank with cold, fresh tap water. Do not use deionized or mineral water.
• To avoid contamination of the water, use fresh water every day you use the machine.
• The appliance shall not be placed in a cabinet when in use.
• Do not place removable parts such as the Water Tank, Dispenser, Service Door, Drip Tray, or milk container lid in the dishwasher or soak these parts in water or detergent. This will cause damage to the parts, and sharp edges may appear.

SAVE THESE INSTRUCTIONS

Electrical Requirements

Voltage: 120 V~ Frequency: 60 Hz Power: 1450 W

NOTE: If the plug does not fit in the outlet, contact a qualified electrician or service person. Do not modify the plug in any way. Do not use an adapter. Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service person to install an outlet near the appliance. The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

Getting Started

WARNING: Electrical Shock Hazard. Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

1. First, clean all parts and accessories (See "Care and Cleaning" section).
2. Place the Fully Automatic Espresso Machine on a dry, flat, level surface such as a counter-top or table. The ventilation slots must not be covered.
3. Plug into a grounded 3-prong outlet. Press the Main Power Switch [power switch] to turn on the machine, located on the right side of the machine. (To switch the machine off, press the Main Power Switch [power switch] again).
4. Model KES8556: The machine has only off-screen touch buttons to navigate between menus. Models KES8557 and KES8558: The machine operates with a touch screen and touch buttons that can be used to select or navigate between menus.
5. The instructions on the Display will lead through the initial start menu step by step.
6. To set Language: Select and confirm the desired language by pressing the [language icon] on the screen.
7. To set the Water Filter: Follow the instructions on the Display. If you've chosen to use the supplied Water Filter, make use of the mounting aid at the end of the Spoon [spoon icon] to install the Water Filter. IMPORTANT: The opposite end of the Spoon can be used as a filter mounting aid. Place the top of the filter into the opposite end of the Spoon to insert easily into the tank. NOTE: If a filter is used, the unit does not need to be descaled as often.
8. To set the Water Hardness Level: Follow the instructions on the Display (make use of the supplied Test Strip [test strip] or consult the instructions in the "Setting the Water Hardness" section).
9. Open hinged lid on the front left of the Espresso Machine. Remove the Water Tank and fill to the max fill line (2.2 L). Fill the Bean Hopper with whole roasted beans, then close the Bean Hopper Lid. A HEATING UP and RINSING message appear on the Display. The machine is now ready to be used.

NOTES:

• The first time you use the machine, you need to make 4-5 coffee based drinks before the results in your cup will be satisfactory.
• The first time you use the machine, the machine can be noisy due to the water system being empty. This noise is reduced after being filled up.
• All settings that were determined during initial startup can be changed at any time in the Settings Menu [settings icon].

Standby Time

By instructing your appliance to automatically switch itself off, you can cut down your energy consumption. Your product switches off automatically after the preset time following the last action on the machine. The standby option can be found in the Settings Menu [settings icon]. Default Standby Time is 30 minutes. You can set the Standby Time from 8 minutes to 8 hours.

Product Usage

Brewing a Drink

1. Press the [drink selection icon] to enter the "Drinks" menu. Use the [toggle left/right icon] or [toggle left/right icon] to scroll through the different pages to find your drink.
2. After selecting a drink you can personalize it by adjusting the settings (see "Personalizing Drinks and Creating Profiles").
3. Select "1x" option and single press the [start icon] if you want to brew two shots. The machine automatically carries out two grinding cycles in sequence of the selected drinks.
4. Press the [start icon] to brew one of your saved drinks. Slide the dispenser spout up or down to adjust the height to the size of the cup or glass you are using.

Brewing Coffee-Based Drinks

1. Fill the Water Tank with tap water and fill the Bean Hopper with beans.
2. Press the [drink selection icon] and select your coffee. You can adjust the settings to your preference by pressing the [settings icon]. Press the [start icon] to start brewing the selected drink.

Brewing Milk-Based Drinks

1. Fill the Water Tank with tap water and fill the Bean Hopper with beans. Remove the lid of the Milk Container and fill the Milk Container with milk. Always use milk coming directly from the fridge for optimal results.
2. Models KES8557 and KES8558 only: Connect one side of Milk Hose to the milk container lid, connect the other side of the Milk Hose to the side of the Dispenser. Press the [drink selection icon] and select your coffee.
3. You can adjust the settings to your preference by pressing the [settings icon]. Press the [start icon] at any time to start brewing the selected drink.
4. Directly after dispensing the milk, the "Easy Milk Rinsing" is performed. The machine forces steam through the internal milk system to rinse it quickly.

NOTE: Model KES8556, does not include a Milk Container. To brew milk based drinks, place hose end directly in container of your choice.

TIP: You can also use a regular milk carton to brew your milk-based drinks. Place the Milk Hose directly into the milk carton.

NOTE: These can be changed individually and stored indefinitely, please see the "Personalizing Drinks" section. After completion of the milk-based coffee beverage, the Display shows the message/instruction to rinse the milk system. The system should then be rinsed as soon as possible, but at the latest before switching off the machine. To do this, select and confirm the message/instruction on the Display.

Brewing Coffee with Pre-ground Coffee

1. Remove Bean Hopper Lid. Open Coffee Grounds Shaft (underneath the cover on the upper right of the machine), the Display shows Fill coffee grounds and Close ground coffee shaft.
2. Add a level Spoon of ground coffee. Close Coffee Grounds Shaft and Bean Hopper Lid. The Display shows when the Ground coffee is ready.
3. Place a cup in the middle below the Dispenser. Select the beverage from the options available on the screen. The machine will then begin to brew.

NOTE: When using "Ground coffee" mode, the shots cannot be adjusted.

Dispensing Hot Water

1. Press the [drink selection icon] to enter the Drinks menu and select "Hot Water" by pressing the [hot water icon].
2. Press the [start icon] to start dispensing hot water.

Personalizing Drinks and Creating Profiles

Within the drinks menu, the factory recipe settings can be changed individually and stored indefinitely. The machine allows you to adjust the settings of a drink to your own preference and to save the adjusted drink in a personal profile. There are two ways to create a profile:

Personalizing your drinks:

• Press the [drink selection icon].
• Press the [drink selection icon] to select your preferred drink.
• After selecting a drink, you can see next screen for more settings to adjust.
• Use the [toggle left/right icon] or [toggle left/right icon] to navigate different selection buttons depending on the type of drink to adjust strength, volume of coffee, milk and foam, temperature, the taste and the order of brewing milk-based drinks to your preferred level.
• You can save these settings to your profile by selecting the [add profile icon] on the screen and confirm it by pressing the [confirm icon] or press the [start icon] to brew the personalized drink.

Creating a profile:

• Press the [user profiles icon].
• Select "Add profile".
• Enter a name for the new profile and click on "Add New".
• Select the newly created profile.
• Add drinks to the profile by selecting "Add Drink".

NOTE: In the shown image models KES8557 and KES8558 are illustrated respectively.

NOTE: In model KES8556, 4 user profiles are available, but you cannot create a personalized username. In model KES8557, 4 user profiles are available, and you can create a personalized username. In model KES8558, 6 user profiles are available, and you can create a personalized username.

Personalizing Drinks (Adjustable Parameters)

* Only for models KES8557 and KES8558. ** Only for model KES8558.

2-Cup Functionality

1. Select the "2x" option.
2. Place 2 cups under the Dispenser.

To fill two cups directly at same time, a second cup must be placed under the coffee dispenser outlet and the cup symbol in the recipe menu changed to "2x". NOTE: All models have dual coffee outlets, but only models KES8557 and KES8558 have dual milk outlet delivery option. Model KES8556 has a single milk outlet.

Handling the Removable Bean Hopper and Purge Function

The Bean Hopper can be removed from the unit to allow for easy access and exchange of coffee beans. With this feature, there is a purging function that can remove any leftover coffee beans in the grinder chamber so a new cup can be brewed immediately with new coffee beans.

1. To Purge Coffee Beans: Go to the Cleaning Menu [cleaning menu icon] and select Purge Beans. Turn the Hopper Knob counterclockwise to Unlock [unlock icon]. Follow the instructions on the screen.
2. To remove the Bean Hopper: Turn the Hopper Knob counterclockwise to Unlock [unlock icon]. Press down on the side removal button.

NOTE: Coffee beans which have been treated with additives (e.g. sugar), ground coffee or freeze-dried coffee will damage the grinder. Only use roasted, untreated coffee beans to fill the bean container. Coffee beans may be covered with a slight oil film which remains on the walls of the bean container. These traces may negatively affect the coffee result. For this reason, clean the bean container from time to time. Do not put in the dishwasher.

Set Grind Fineness (or Grind Size)

1. Open the Service Door on the right side of the housing (gently pull the unlocking device inside the handle upward, then gently remove the Service Door from the housing).
2. Place cup under the Dispenser. Select in the drinks menu "Espresso", then press the [start icon].
3. While the grinder grinds, change the grind fineness by moving the regulator, located in the upper right corner (left = finer, right = coarser).
4. Close Service Door again (guide pins on the bottom of the Service Door into the recesses, then press the Service Door until it locks in place).

NOTE: The grind fineness may only be set when the grinder is running. The grinder can be adjusted to adapt to the roast of the coffee beans.

NOTE: When changing the grind fineness, we recommend: A finer setting for light roasts (regulator further to the left), A coarser setting for dark roasts (regulator further to the right).

Setting the Water Hardness

1. Immerse supplied Test Strip [test strip] briefly in the water, shake and wait one minute for the test results.
2. On the Display, select the water hardness read from the Test Strip and confirm [confirm icon].

WATER HARDNESS CHART

NOTE: Water Hardness - Low: 0 to 60 ppm; Medium: 60 to 120 ppm; High: more than 120 ppm

Settings Menu

In the Settings Menu [settings icon] there's a various selection of items that can be adjusted to your needs:

• Language: Change to your required language.
• Sounds: Chose button sound and alerts.
• Units: Choose between ml or oz.
• Standby Time: Set the Standby Time from 8 minutes to 8 hours.
• Accent Color: Change the accent color of the Display.
• Water Filter: Set, rinse or replace the filter.
• Water Hardness: Set the water hardness level according to your needs.
• Software Version: Check for latest software version and serial number [software version icon].
• Demo Mode: This mode is used to showcase an initial drink flow, buttons are deactivated during this mode [demo mode icon].
• Factory Reset: Restore all settings to factory defaults [factory reset icon].

Care and Cleaning

For best results, regularly clean the Fully Automatic Espresso Machine and accessories.

IMPORTANT: Allow the appliance to cool completely before putting on or taking off parts, and before cleaning the appliance.

NOTE: Do not use abrasive cleansers or scouring pads when cleaning the Fully Automatic Espresso Machine, parts, or accessories. Do not immerse the Fully Automatic Espresso Machine or cord in water or other liquids. None of the removable parts such as Drip Tray, Bean Hopper, Bean Hopper Lid, Water Tank, Brew Unit, Service Door, Dispenser, and milk container lid are dishwasher-safe and should be washed by hand and thoroughly rinsed.

NOTE: All cleaning and maintenance programs can be selected and started in the Maintenance menu. If a message, instruction for cleaning or maintenance activity appears on the Display, the program can be started directly through the message/instructions.

Cleaning the Fully Automatic Espresso Machine

All cleaning and maintenance programs can be selected and started in the Cleaning Menu [cleaning menu icon]. If a message for a cleaning or maintenance activity appears on the Display, this program can also be started directly through the message.

1. Select and confirm the message or select the [cleaning menu icon] menu. Select the desired cleaning or maintenance program and start [start icon].
2. The machine starts the corresponding cleaning or maintenance process and displays instructions for additional actions. Follow the instructions in the Display up to the end of the program.

Rinsing the Frother: Easy Milk Rinsing

After you make milk based drinks, the Display instructs you to rinse the frother. This should be done as soon as possible, but at the latest before switching off the machine.

1. Select and confirm the instruction or in the [easy milk rinsing icon] menu, select the menu option "Easy Milk Rinsing".
2. Connect the supplied Milk Hose with one end to the dispenser outlet and put the other end in the drip plate, and confirm on the Display [confirm icon].
3. Place a sufficiently large container (0.5 L) under the Dispenser and confirm on the Display [confirm icon].
4. The machine starts the rinsing process. As soon as the rinse cycle is ended, the machine heats up and is then ready for operation again.

NOTE: Rinsing the milk frother after each use is important to avoid milk build up.

Clean Frother: Deep Milk Cleaning

1. Select and confirm the message on the Display or in the [deep milk clean icon] menu, select the menu option "Deep Milk Clean".
2. Add milk cleaning system specific detergent and water in a container (at least 0.3 L). Please observe the instructions of the detergent manufacturer for the mix ratio.
3. Follow the instructions on the Display up to the end of the program. The machine then heats up and is ready for operation again.

Descaling

A message is shown on the Display when the machine has to be descaled. The descaling program can also be started manually at any time. Beverages can still be drawn, but it is recommended to complete the cleaning program as soon as possible.

NOTE: Descaling agents are known to stain the steel parts of the machine. Ensure that you have a large container under the brew unit to avoid splashing and spills. If stain occurs, make sure to use an oxalic acid or citric acid product to remove properly. When applying cleaner, rub with the grain and rinse properly after cleaning. For a nice shine, add stainless cleaner after cleaning.

1. Select and confirm the instruction or press the [descaling icon] and select the "Descaling" by pressing the [descaling icon].
2. Place a sufficiently large container (0.5 L) under the Dispenser. Follow the instructions on the Display up to the end of the program.
3. The machine then heats up and is ready for operation again.

IMPORTANT: The running descaling program must not be interrupted. Do not use vinegar or vinegar-based materials for descaling, but use products recommended for fully automatic coffee machines. The filter (if present) must be removed from the Water Tank prior to the start of the descaling program. During descaling, please follow exactly the sequence of the displays: First pour in the corresponding amount of water up to the 0.5 L mark and then add the descaler. Observe the instructions from the descaler manufacturer.

Brew Unit Cleaning - 2-Phase Brew Unit Cleaning Process

The brewing unit should be removed and cleaned under running water as needed and before each cleaning program. Please do not use detergent, only cold water.

1. Select and confirm the instruction. Empty the trays. Fill the Water Tank to max fill line (2.2 L). Place a sufficiently large container (0.5 L) under the Dispenser. Follow the instructions on the Display up to the end of the first phase.
2. For the second phase open the Service Door on the right side of the housing (gently pull the unlocking device inside the handle upward, then gently remove the Service Door from the housing). Unlock brewing unit (press red switch upwards and rotate the handle up and to the left until it locks).
3. Grasp handle and pull the brewing unit straight out to remove. Clean the brewing unit under cold, running water and then let it dry. Put a brew unit specific cleaning tablet inside the brew unit. Please observe the manufacturer's instructions of the cleaning tablet for usage. Follow the instructions on the Display up to the end of the program and confirm each time. The machine is ready for use again.

NOTE: Do not interrupt the cleaning programs while they are running.

Evaporate System

This process empties the machine of any residual water and is recommended in case of long term storage.

1. Follow the instructions on the Display.

NOTE: Freezing residual water can damage the appliance. Avoid exposing the appliance to temperatures below 32°F/0°C. Empty the system when the appliance is not used for a long period, prior to transport and when there is a risk of frost.

Disassemble and Clean Frother

From time to time, the frother must be disassembled completely and cleaned using water.

1. Remove the front cover plate from the Dispenser, gently pull the frother down and then out to the front and take it apart.
2. Thoroughly clean the parts with soap, water and a reusable straw cleaning brush. Put the frother back together. Insert the assembled frother back in the Dispenser.
3. Reattach the cover plate to the Dispenser.

Change Water Filter

The filter's effectiveness is used up after about 50 L of water has flowed through it. A message/instruction to replace the filter appears on the Display.

1. In the [water filter icon] menu, select the Water Filter menu option. Select Yes so that the machine detects that a filter is currently inserted. Select "Replace Filter".
2. Using the mounting aid at the end of the Spoon [spoon icon], empty the Water Tank. Unscrew the old filter from its holder and throw the filter away.
3. Using the mounting aid at the end of the Spoon [spoon icon], screw the new filter into its intended holder in the Water Tank.
4. Follow the instructions on the Display up to the end of the program and confirm each time.
5. The machine then heats up and is ready for operation again.

Troubleshooting

WARNING: Electrical Shock Hazard. Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

If the problem cannot be corrected or Display is showing any type of error, please see the "Limited Warranty And Service" section and contact our service suport team. Do not return the product to the retailer - retailers do not provide service.

Limited Warranty and Service

KITCHENAID FULLY AUTOMATIC ESPRESSO MACHINE WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

This limited warranty extends to the purchaser and any succeeding owner for KitchenAid Fully Automatic Espresso Machine operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

Length of Warranty: Two Year Limited Warranty from date of delivery.

KitchenAid Will Pay for: The factory-specified replacement parts and labor to correct defects in materials and workmanship that existed when this product was purchased, or at its sole discretion, replace the product. In the event of a replacement, your product will be warranted for the remaining term of the original unit's warranty period. Warranty service is provided by our Authorized KitchenAid Service Center. See the next page for details on how to arrange for service, or call the Customer eXperience Center (CxC) toll-free at 1-800-541-6390.

KitchenAid Will Not Pay for:

• A. Repairs when your Fully Automatic Espresso Machine is used in other than normal single family home use.
• B. Defects or damage resulting from accident, alteration, misuse, abuse, fire, floor, or acts of God.
• C. Any shipping or handling costs to deliver your Fully Automatic Espresso Machine to an Authorized Service Center.
• D. Replacement parts or repair labor costs for Fully Automatic Espresso Machine operated outside the 50 United States, District of Columbia, Puerto Rico, and Canada.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO TWO YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

ARRANGING FOR SERVICE OR ORDERING ACCESSORIES AND REPLACEMENT PARTS.

We're confident the quality of our products meets the exacting standards of KitchenAid. If your Fully Automatic Espresso Machine should fail:

1. Before contacting us to arrange service, please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, or visit www.kitchenaid.com/customer-service.
2. If your Fully Automatic Espresso Machine requires repair, please contact the CxC to arrange for service:
   • In the United States and Puerto Rico: For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to: Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218
   • Outside the United States and Puerto Rico: Consult your local KitchenAid dealer or the store where you purchased the Fully Automatic Espresso Machine for information on how to obtain service.
   • For service information in Canada: Call toll-free 1-800-807-6777.
   • For service information in Mexico: Call toll-free 01-800-0022-767.
   The fully automatic espresso machine should be properly packaged to avoid damage in transit as we will not be responsible for any such damage.
3. If your Fully Automatic Espresso Machine is still under warranty, KitchenAid will return the repaired unit or, at our option, an identical or comparable unit to your door free of charge. If your product is no longer under warranty, the CxC agent would guide through the service process and costs shall be borne by the consumer.

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