Eyeball Network Camera

Introduction

This manual introduces the installation and operations of the network camera. Read carefully before using the device, and keep the manual safe for future reference.

Safety Instructions

The following signal words might appear in the manual:

• WARNING: Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
• CAUTION: Indicates a potential risk which, if not avoided, could result in property damage, data loss, reductions in performance, or unpredictable result.
• NOTE: Provides additional information as a supplement to the text.

Revision History

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their face, audio, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

• The manual is for reference only. Slight differences might be found between the manual and the product.
• We are not liable for losses incurred due to operating of the product in ways that are not in compliance with the manual.
• The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper User Manual, use our CD-ROM, scan the QR code or visit our official website.
• All the designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
• There might be deviations in the description of the technical data, functions and operations, or errors in the print. If there is any doubt or dispute, we reserve the right of final explanation.
• Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
• All trademarks, registered trademarks and the company names in the manual are the properties of their respective owners.
• Please visit our website, contact the supplier or customer service if any problems occur while using the device.
• If there is any uncertainty or controversy, we reserve the right of final explanation.

Important Safeguards and Warnings

This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, comply with the guidelines when using it.

Transportation Requirements

• Transport the device under allowed humidity and temperature conditions.
• Pack the device with packaging provided by its manufacturer or packaging of the same quality before transporting it.
• Do not place heavy stress on the device, violently vibrate or immerse it in liquid during transportation.

Storage Requirements

• Store the device under allowed humidity and temperature conditions.
• Do not place the device in a humid, dusty, extremely hot or cold site that has strong electromagnetic radiation or unstable illumination.
• Do not place heavy stress on the device, violently vibrate or immerse it in liquid during storage.

Installation Requirements

• Strictly comply with the local electrical safety code and standards, and check whether the power supply is correct before operating the device.
• Please follow the electrical requirements to power the device.
• The power supply must conform to the requirements of IEC 60950-1 and IEC 62368-1 standards.
• The voltage must meet the SELV (Safety Extra Low Voltage) requirements and not exceed ES-1 standards.
• The power supply must meet LPS requirements and be no higher than PS2.
• We recommend using the power adapter provided with the device.
• When selecting the power adapter, the power supply requirements (such as rated voltage) are subject to the device label.
• Do not connect the device to two or more kinds of power supplies, unless otherwise specified, to avoid damage to the device.
• The device must be installed in a location that only professionals can access, to avoid the risk of non-professionals becoming injured from accessing the area while the device is working. Professionals must have full knowledge of the safeguards and warnings of using the device.
• Do not place heavy stress on the device, violently vibrate or immerse it in liquid during installation.
• An emergency disconnect device must be installed during installation and wiring at a readily accessible location for emergency power cut-off.
• We recommend you use the device with a lightning protection device for stronger protection against lightning. For outdoor scenarios, strictly comply with the lightning protection regulations.
• Reliably ground the grounding terminal of the device to improve safety. The grounding terminal differs depending on the device, and some devices do not have grounding terminals. Process the situation according to the device model.
• The dome cover is an optical component. Do not directly touch or wipe the surface of the cover during installation.
• Do not install the device in an environment that shares common ground with a switch or NVR to avoid interference from electrical signals, which affect the negotiation of the terminal. If the device must share common ground, use insulation material to separate the device from the common ground such as expansion bolts.

Operation Requirements

• The cover must not be opened while the device is powered on.
• Do not touch the heat dissipation component of the device to avoid the risk of getting burnt.
• Use the device under allowed humidity and temperature conditions.
• To protect the appearance and functions of the device, do not use it in harsh environments such as the seaside and chemical plants that contain high concentrations of corrosive materials (such as chlorides and SO2).
• For information on the scenes that are suitable for anti-corrosion devices, please contact customer service to avoid damaging the appearance and functions of this device.
• Do not aim the device at strong light sources (such as lamplight, and sunlight) when focusing it, to avoid reducing the lifespan of the CMOS sensor, and causing overbrightness and flickering.
• When using a laser beam device, avoid exposing the device surface to laser beam radiation.
• Prevent liquid from flowing into the device to avoid damage to its internal components.
• Protect indoor devices from rain and dampness to avoid electric shocks and fires breaking out.
• Do not block the ventilation opening near the device to avoid heat accumulation.
• Protect the line cord and wires from being walked on or squeezed particularly at plugs, power sockets, and the point where they exit from the device.
• Do not directly touch the photosensitive CMOS. Use an air blower to clean the dust or dirt on the lens.
• The dome cover is an optical component. Do not directly touch or wipe the surface of the cover when using it.
• There might be a risk of electrostatic discharge on the dome cover. Power off the device when installing the cover after the camera finishes adjustment. Do not directly touch the cover and make sure the cover is not exposed to other equipment or human bodies.
• Strengthen the protection of the network, device data and personal information. All necessary safety measures to ensure the network security of the device must be taken, such as using strong passwords, regularly changing your password, updating firmware to the latest version, and isolating computer networks. For the IPC firmware of some previous versions, the ONVIF password will not be automatically synchronized after the main password of the system has been changed. You need to update the firmware or change the password manually.

Maintenance Requirements

• Strictly follow the instructions to disassemble the device. Non-professionals dismantling the device can result in it leaking water or producing poor quality images. For a device that is required to be disassembled before use, make sure the seal ring is flat and in the seal groove when putting the cover back on. When you find condensed water forming on the lens or the desiccant becomes green after you disassembled the device, contact after-sales service to replace the desiccant. Desiccants might not be provided depending on the actual model.
• Use the accessories suggested by the manufacturer. Installation and maintenance must be performed by qualified professionals.
• Do not directly touch the photosensitive CMOS. Use an air blower to clean the dust or dirt on the lens. When it is necessary to clean the device, slightly wet a soft cloth with alcohol, and gently wipe away the dirt.
• Clean the device body with a soft dry cloth. If there are any stubborn stains, clean them away with a soft cloth dipped in a neutral detergent, and then wipe the surface dry. Do not use volatile solvents such as ethyl alcohol, benzene, diluent, or abrasive detergents on the device to avoid damaging the coating and degrading the performance of the device.
• The dome cover is an optical component. When it is contaminated with dust, grease, or fingerprints, use degreasing cotton moistened with a little ether or a clean soft cloth dipped in water to gently wipe it clean. An air gun is useful for blowing dust away.
• It is normal for a camera made of stainless steel to develop rust on its surface after being used in a strong corrosive environment (such as the seaside, and chemical plants). Use an abrasive soft cloth moistened with a little acid solution (vinegar is recommended) to gently wipe it away. Afterwards, wipe it dry.