Sharper Image RISE 20H Tower Heater

Important Safety Instructions

This owner's guide is part of the product. It contains vital information about safety, use, and disposal. Familiarize yourself with all operating and safety instructions before use. Keep these documents for future reference and pass them on with the product.

Intended Use: This product is designed to heat and circulate air in indoor living spaces only. It is intended for floor use and not for commercial or industrial applications. It is not suitable for bathrooms, laundry areas, or other damp locations. The manufacturer is not responsible for damage or injury due to unauthorized use or modification. Failure to follow these directions voids the warranty.

WARNING: When using electrical appliances, always follow basic precautions to reduce the risk of fire, electric shock, and injury.

Risk to Children and Impaired Persons

Extreme caution is required when children 12 years or younger, or individuals with reduced physical, sensory, or mental capabilities, are present during installation, operation, cleaning, or maintenance. Children should be supervised to prevent them from playing with the appliance.

Installation Warnings

• The heater contains hot and arcing/sparking parts. Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
• Do not use in an RV, boat, or during applications where battery power is converted to AC power.
• Place the product at least 3 feet away from electrical outlets, furniture, pillows, bedding, papers, clothes, curtains, and other objects that could cause or catch fire. Keep away from beds, as objects like pillows or blankets can fall and be ignited.
• To prevent fire, do not place the heater on soft surfaces (like a bed) where air intakes or exhaust can be blocked.
• Keep the appliance, power cord, plug, and packaging away from furnaces, fireplaces, stoves, or other high-temperature heat sources.
• Do not use in a window, on an uneven or unstable surface, or near water.
• Do not use on elevated surfaces like shelves or desktops. Always place on the floor and operate in the upright position.
• The appliance, power supply, cord, and plug must not contact water. Do not use on wet surfaces, in bathtubs, showers, or where it might fall into water containers (e.g., swimming pools). Do not use outdoors or exposed to weather.
• Cord Safety: Do not run the cord under carpeting or cover it with rugs/runners. Do not route under furniture or appliances. Arrange the cord away from traffic areas to prevent tripping. Ensure the cord does not hang over edges or get crimped. Place the appliance near an easily accessible outlet for quick unplugging in emergencies.
• Do not modify the product with any aftermarket accessory.

Safe Use Warnings

• Use the heater only as described in this manual. Other uses may cause fire, electric shock, or injury.
• Exercise extreme caution when the heater is in operation.
• Always unplug the heater when not in use. Unattended and unsupervised use is not recommended.
• The heater is HOT when in use. Avoid bare skin contact with hot surfaces. Use handles when moving the heater.
• The appliance has a polarized plug (one blade wider than the other). To reduce electrical shock risk, it fits in a polarized outlet one way. Reverse the plug if it doesn't fit fully. Contact a qualified electrician if it still doesn't fit. Do not attempt to defeat this safety feature.
• Always plug heaters directly into a wall outlet. Never use with an extension cord or power strip. Do not use on surge-protected or GFCI outlets.
• Before plugging in, ensure voltage on the rating label is compatible with your outlet's power supply.
• To reduce circuit overload, fire, and electric shock risk, do not operate with solid-state speed devices (like dimmer switches) or automatic timers that could disable the thermal cutout safety feature.
• Avoid using the heater on the same electrical circuit as other high-energy use products (e.g., vacuum cleaners, blenders, saws).
• Risk of fire: Do not operate a heater with a damaged cord or plug, or after it has malfunctioned, been dropped, or damaged. Discard or return for repair.
• Do not sit or stand on the product.
• Never use the cord as a handle or yank/stretch it.
• Do not insert foreign objects into ventilation or exhaust openings.
• Check cord and plug connections. A loose outlet can cause overheating or fire. Ensure the plug fits tightly. Check frequently for heat. Discontinue use if hot and have the outlet replaced.
• Note: Heaters draw more current than other small appliances, potentially causing outlet overheating.
• Never ignore signs of electrical problems (warm outlet plates, sparks, flickering lights). Immediately turn off, unplug, and contact a qualified electrician.
• Before moving, servicing, cleaning, or when not in use, turn off power and unplug. Grasp only the plug to disconnect. Unplug if unattended or during electrical storms.
• If the heater suddenly stops working: It is equipped with a thermal cutout safety feature designed to shut off automatically when overheating is detected. See "RESET HEATER" instructions.
• If the heater and other electrical products stop working simultaneously, your circuit breaker or fuse may have tripped due to an overload. Consider using the low setting, running only one heater, or installing an additional circuit.

Servicing Warnings

• Clean the product regularly as instructed. Turn off and unplug before cleaning. Do not use gasoline, thinners, solvents, or ammonia. Refer to CLEANING instructions.
• Do not open the appliance housing. All service and repairs must be done by an Authorized Service Center to avoid shock risk.

SAVE THESE INSTRUCTIONS

Safety Features

Cool-Touch Cabinet: The outer housing remains safe to touch even on high heat settings.

Automatic Safety Shut Off System: If airflow becomes blocked, power is shut off to the heater to prevent overheating.

Automatic Tip-Over Protection: If the heater tips over, the safety shut-off system cuts power. Position the heater upright to restore power.

⚠️ Warning: Burn Hazard. The front grille is a HOT surface. Do not touch while in use or during cool down.

Controls

Adjustable Thermostat: A dial to set the desired temperature.

Continuous or Auto Fan Mode: A switch to select fan operation.

Power Off-On: The main power switch.

Mode Settings:

• Low Heat (I): 750 watts
• Medium Heat (II): 1100 watts
• High Heat (III): 1500 watts

How to Use

Before use, check the heater for visible damage. DO NOT USE THIS HEATER if any damage is found. Contact Consumer Service.

1. Use the integrated handle on the back for lifting and carrying.
2. Position the heater so airflow is not obstructed.
3. Press the power button ?, and select High (III), Medium (II), or Low (I) heat.
4. Set the thermostat to the highest setting by turning clockwise.
5. When the room reaches the desired comfort level, turn the thermostat slowly counterclockwise until heat cycles off.
6. To use as a fan year-round, set the thermostat to ?️⬇️ and select Continuous ? on the Fan Switch.

Continuous Fan Mode

In Continuous ? mode, the fan will run continuously.

Auto Mode

In Auto ? mode, the fan will cycle on and off with the heating element.

Cleaning

Your heater moves a substantial amount of air and requires regular cleaning. Cleaning the exterior is recommended weekly. If service is required, return your heater to Sharper Image (See WARRANTY for instructions).

NOTE: Do not modify the product with any aftermarket accessory.

1. Unplug the heater before cleaning.
2. Use the brush attachment on a household vacuum cleaner to vacuum accumulated dust from the Air Inlets on the sides of the heater.
3. TIP: Periodically blow out the heater with pressurized air to keep the heat element and motor clear of dust, hair, and debris. This also eliminates odors caused by particle accumulation.
4. Use the brush attachment on a household vacuum cleaner to vacuum accumulated dust from the Front Angled Outlet Grille.
5. Wipe down the entire heater with a soft, dry cloth.

Storage

During the off-season or after extended periods of non-use, you may choose to store your heater. To ensure long life, follow these instructions:

TIP: Cleaning is recommended before and after storage.

1. Unplug the power cord and bundle it loosely.
2. Cover the heater or place it back in its retail carton, if available. This prevents dust accumulation.
3. Store the heater in a cool and dry location.

Before using after storage, check the heater for visible damage. DO NOT USE THIS HEATER if any damage is found. Contact Consumer Service.

Reset Heater

Your heater has a multilevel safety shut-off system designed to prevent overheating. Overheating may occur if the inlets or outlet are blocked. If this happens, the safety shut-off system cuts power, and you must manually reset the heater.

1. Power the heater off, then unplug the power cord.
2. Remove any obstructions.
3. Wait 5-10 minutes, allowing the heater to cool down.
4. Plug in the power cord and place the heater in its desired position.
5. Press the Power button On. Your Sharper Image Heater should now function normally.

If the heater and other electrical products suddenly stop working at the same time, your home circuit breaker or fuse may have tripped due to an overload. Consider running your heater on the "low" setting, only one heater at once, unplugging other electrical products, or hiring an electrician to install an additional circuit.

NOTE: If the safety shut-off system repeatedly shuts off your heater or if it will not reset after following the above procedure, call Sharper Image Consumer Services Department toll-free at 833-800-8669.

Troubleshooting

Warranty

2-Year Satisfaction Guarantee

If you're not satisfied with this product, let us know.

Vornado Air, LLC warrants this Sharper Image® Heater ("Product") to the original consumer or purchaser to be free from defects in material or workmanship for a period of two (2) years from the date of purchase. If any such defect is discovered within the warranty period, Sharper Image, at its discretion, will repair or replace the Product at no cost.

For warranty or repair service: Call 833-800-8669 or email help@sihomecomfort.com to obtain a Return Authorization ("RA") form. Please have or include your Product's model number and serial number, as well as your name, address, city, state, zip code, and phone number when contacting Vornado for warranty service.

Ship your Product to: Vornado Air LLC Attn: Warranty & Repair, 415 East 13th Street, Andover, KS 67002. For your convenience, please have your model number and serial number when contacting Vornado with service inquiries. To assure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked may be refused. Please allow 1-2 weeks for repair and return of your Product after it is received.

Repairs not covered by the warranty or outside the warranty period will require a fee to cover the cost of materials, labor, handling and shipping.

This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, mishandling, improper maintenance, commercial use or repair or service of the Product by anyone other than Vornado; damages which occur in shipment or are attributed to acts of God. Improper product use, which includes using an external device that alters or converts the voltage or frequency of electricity, or shipping a Vornado product to a country not intended for use will void all warranties. Any unauthorized product modification, repair by unauthorized repair center, or use of non-approved replacement parts is not recommended and any consequences will not be covered by support services or product warranties. The product warranty will be honored only on models that are being used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. The manufacturer assumes no responsibility for damage caused by failure to follow these instructions or improper product use. Any such actions will invalidate the product warranty.

All company names and product names are trademarks of their respective owners. © All rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at time of printing. The contents of this manual may differ slightly from the actual product. Observe any additional supplements.

©2022 Vornado Air LLC, Andover, Kansas 67002 USA. Specifications subject to change without notice. Sharper Image® name and logo are registered trademarks. Manufactured, marketed and distributed under license by Vornado Air LLC, Andover, Kansas 67002. Manufactured in China. U.S. Patents Pending. Sharper Image® Distributed under license by Vornado Air LLC, Andover, Kansas 67002.