Sharper Image RISE Oscillating Tower Fan
Owner's Guide
Model: RISE 40
Important Safety Instructions
This owner's guide and any additional inserts are considered part of the product. They contain important information about safety, use, and disposal. Before using the product, please familiarize yourself with all operating and safety instructions. Keep all documents for future reference and pass them on with the product to any future owner. Visit sihomecomfort.com to view, download, and print the most current version of these instructions.
Intended Use
This product is intended to circulate air in indoor living spaces only in the United States and Canada. It is not intended for commercial or industrial use. The manufacturer assumes no responsibility for damage or injury due to unauthorized use or product modification. Failure to follow these directions will void the product warranty.
Warnings for Children and Impaired Persons
[warning symbol] WARNING: Risk to Children and Impaired Persons
- Supervision is required during installation, operation, cleaning, and maintenance of this product by children aged 12 years and younger, and by anyone with reduced physical, sensory, or mental capabilities.
- Children should be supervised to ensure they do not play with the appliance, its parts, or packaging material.
Battery Safety
[warning symbol] WARNING: Chemical burn hazard. Keep batteries away from children.
[warning symbol] WARNING: KEEP NEW AND USED BATTERIES AWAY FROM CHILDREN.
This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep them away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. In the US, call the National Poison Control Center at 1-800-222-1222 or 202-625-3333. In Canada, call 416-813-5900.
Installation Warnings
To reduce the risk of fire, electrical shock, and injury to persons, observe the following:
- Place this product away from curtains, draperies, tablecloths, and other fabrics, as they may be drawn into the fan, damage the motor, and/or cause a fire.
- No part of this product (appliance, power cord, plug, packaging, etc.) should be placed near furnaces, fireplaces, stoves, or other high-temperature heat sources.
- Do not use this product in a window, on an uneven or unstable surface, or near water.
- The appliance, power supply, power cord, and plug cannot come into contact with water. Do not use this product on wet surfaces. Do not use it in a bathtub or shower, or position it where it may fall into a bathtub, laundry, swimming pool, or other water container. Do not use this product outdoors or expose it to weather or elements.
- Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners, or similar coverings. Do not route the cord under furniture or appliances. Arrange the cord away from traffic areas and where it will not be tripped over. The cord should not hang over edges of counters or be placed where it can be crimped or closed in doors. Place the appliance near an easily accessible outlet so the product can be unplugged quickly during an emergency.
Safe Use Warnings
To reduce the risk of fire, electrical shock, and injury to persons, observe the following:
- To reduce the likelihood of circuit overload, fire, and electric shock, do not operate with a solid-state speed device, such as a dimmer control switch.
- Do not operate any fan with a damaged cord or plug. Discard the fan or return it to an authorized service facility for examination and/or repair.
- Do not operate the unit if it has been dropped or if damage is apparent to any part of the unit. To avoid the risk of electrical shock, do not attempt to repair or replace parts. Only original replacement parts may be used. Contact (833.800.8669) or (help@sihomecomfort.com) for further instructions about replacement and repair.
- Risk of fire: Your appliance may be equipped with a detachable power supply or a cord/plug with a safety device such as a fuse. Use only the power cord and plug provided.
- Before plugging the power cord into an electrical outlet, ensure that all electrical information on the rating label, including voltage, is compatible with your outlet's power supply.
- Never use the cord as a handle or otherwise yank, strain, or stretch the power cord.
- Do not sit or stand on the product.
- While the product is plugged in, do not insert or allow foreign objects to enter any input or output opening, as this may cause risk of electric shock or fire, or damage the product.
- A loose fit between the wall outlet (receptacle) and the plug may cause overheating and distortion of the plug. Discontinue use of the product in this outlet. Contact a qualified electrician to replace loose or worn outlets.
- This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
- Before moving, repositioning, servicing, cleaning, and when not in use, use the product controls to turn off the power and then unplug. Also, power off and unplug if the product will be left unattended for an extended period or during electrical storms.
Servicing Warnings
To reduce the risk of fire, electrical shock, and injury to persons, observe the following:
- Clean your product regularly, only as instructed in this manual. Prior to cleaning, turn off the power and unplug the unit. Do not use gasoline, thinners, solvents, ammonia, or other chemicals for cleaning. Refer to the CLEANING instructions provided.
- Do not open the appliance housing while the product is plugged in. To avoid risk of shock, all service and/or repairs must be done by an Authorized Service Center.
- Risk of fire: Do not replace the attachment plug. It contains a safety device (fuse) that should not be removed. Discard the product if the attachment plug is damaged.
- This product employs overload protection (fuse). A blown fuse indicates an overload or short-circuit situation. If the fuse blows, unplug the product from the outlet. Replace the fuse as per the user servicing instructions (follow product marking for proper fuse rating) and check the product. If the replacement fuse blows, a short-circuit may be present, and the product should be discarded or returned to an authorized service facility for examination and/or repair.
User Servicing Instructions (Fuse Replacement)
- Using the product controls, turn off the appliance.
- Grasp the plug (not the cord) and disconnect from the outlet.
- Risk of Fire: Replace fuse only with a 2.5 Amp, 125 Volt fuse as approved by Consumer Service. For an authorized replacement fuse, please contact Consumer Service.
- Once the replacement is received, use a small flat-head screwdriver to slide open the fuse cover (located on the plug). (See Figure A).
- Remove the fuse by using the screwdriver to gently lift each end of the fuse. (See Figure B).
- Install the replacement fuse by using the screwdriver to gently push each metal end of the fuse into the receptacle one at a time. Do not push on the center of the fuse, as it is fragile and may break.
- Slide the fuse cover closed using the screwdriver. When closed, the cover should fit completely in the plug. No part of the cover should stick out. (See Figure C).
- Plug your appliance into the outlet and turn the power on.
- If the replacement fuse blows, a short-circuit may be present, and the product should be discarded or returned to an authorized service facility for examination and/or repair.
Figure A shows a hand holding the plug with the fuse cover slightly ajar. Figure B shows a fuse being gently lifted from its compartment. Figure C shows the fuse cover fully closed on the plug.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Contact Customer Service or a dealer, or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Supplier's FCC Declaration of Conformity
- Unique Identifier: Sharper Image Model RISE 40
- Responsible Party: Vornado Air LLC
- Mailing Address: 415 E. 13th St., Andover, KS 67002
- Contact: www.sihomecomfort.com
Battery Disposal
Please dispose of batteries according to the local laws and regulations of your region, and keep them away from children. Some batteries may be recycled and accepted for disposal at your local recycling center. DO NOT DISPOSE OF BATTERIES IN FIRE. BATTERIES MAY EXPLODE OR LEAK. New and used batteries may cause injury. Keep new and used cells (or batteries) away from children.
SAVE THESE INSTRUCTIONS
Product Information
Your product includes the following:
- 1 Fan Body
- 2 Left Base Half
- 3 Right Base Half
- 4 Base Screws (4 – not shown)
- 5 Remote
The product is a tall, slender tower fan with a circular base. A remote control is shown separately. Numbered labels point to the fan body (1), the left base half (2), the right base half (3), and the remote (5).
Base Assembly
Screwdriver required.
- Press the two base halves together until the halves are flush and you hear a slight click.
- Assemble the base at the bottom of the tower by aligning the pin on the bottom of the tower with the recess on the bottom of the base (marked with an arrow). Ensure the cord is routed properly through the hole on the base.
- Attach the base using the 4 screws provided.
- Route the cord through the path located on the bottom of the base.
Diagram description: Two circular base halves are shown being pushed together. Another diagram illustrates the bottom of the fan tower aligning with the base, with an arrow indicating the connection point and a circle highlighting the cord path.
How to Use
The controls are located on the top of the unit.
- Press the [power button] to power the unit on and off.
- Select the desired speed by pressing the [speed button]. Speed options are Low, Medium, Medium-High, and High. The selected speed is indicated by the number of lights illuminated.
- Press the [timer button] to activate the timer. The indicator lights will turn orange to indicate timer adjustment mode. While in this mode, select the amount of time in three-hour intervals by pressing the [timer button]: 3, 6, 9, or 12 hours. After a few seconds, the flashing orange lights will turn white.
- To adjust the timer setting, press the [timer button] to cycle through the settings.
- To cancel the timer, cycle through the timer settings until it shows 'off'. You can also press and hold the [timer button] for 4 seconds. The indicator lights will flash and then turn white, indicating the timer is off.
- Press the [oscillation button] to activate oscillation.
Your tower fan is equipped with auto-dimming controls. The brightness of the control display will automatically dim after a few seconds of inactivity.
Remote Control
The remote control allows you to operate the fan from a distance.
- Press the [power button] to power the unit on and off.
- Select desired speed by pressing the -/+ buttons.
- Press the [timer button] to activate the timer.
- To adjust the timer setting, press the [timer button] to cycle through timer settings or turn off.
- To cancel the timer, cycle through the timer settings until it shows 'off'.
- Press the [oscillation button] to activate oscillation.
The remote requires a line-of-sight path to allow the signal to be received by the tower. Position the tower so the receiver lens (located at the top of the product) is visible from the remote control.
Battery Replacement
Your tower fan remote includes one 3V CR2032 coin-style battery. The battery comes pre-installed. Remove the battery pull tab before first use.
- For battery replacement, the remote requires one coin-style 3V CR2032 battery. Always use the correct size and grade of battery for this product.
- To replace the battery, open the battery door on the back side of the remote control. You will need to loosen the small screw on the door using a #1 Phillips screwdriver. If necessary, clean the battery contacts and also those of the device prior to battery installation. Remove any plastic protection from the battery and place it in the remote with the '+' side facing out. Ensure the battery is installed correctly with regard to polarity. Replace the battery door and screw.
Remove batteries from the remote control when not in use for an extended period of time. Always remove dead batteries immediately and replace with fresh ones. Do not store dead batteries in the remote.
Cleaning & Storage
Your fan will need regular cleaning. The fan has no user-serviceable parts inside and cannot be opened for cleaning. Never clean the product in any manner other than instructed in this owner's guide.
- Power off and unplug the unit prior to cleaning.
- Dust or wipe the fan with a damp cloth.
- Use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust.
The motor is permanently lubricated and requires no oiling.
During the off-season or after extended periods of non-use, you may choose to store your fan. To ensure long life of the product, it is recommended to store your fan by following these instructions:
- Unplug the power cord and bundle it loosely.
- Cover the fan, or place it back in its retail carton if available. This prevents the fan from accumulating dust over time.
- Store the fan in a cool and dry location.
Troubleshooting
PROBLEM | POSSIBLE CAUSE AND SOLUTION |
---|---|
The unit fails to power on. | Unit is not plugged in. Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance. Fuse needs to be replaced. See IMPORTANT INSTRUCTIONS for how to replace the fuse or contact Consumer Service. |
Unit is not producing sufficient amount of air. | Ensure unit is set to the highest setting for maximum air circulation. Allow the unit to fully circulate the air throughout the room; this may take several minutes. Ensure all air inlets and outlet grills are unobstructed. |
Remote Control is not working. | The battery is dead. Replace with a 3V CR2032 battery. Refer to REMOTE CONTROL - Battery Replacement for instructions. The remote requires a line-of-sight path to allow the signal to be received by the unit. Position the unit so the receiver lens (located at the top of the product) is visible from the remote control. |
GFCI has tripped. | Under certain conditions, it is possible for a reset GFCI (Ground Fault Circuit Interrupter) outlet to trip when the user is changing speeds on a fan. In this event, change to an outlet that is not connected to a GFCI device. It could also indicate a weak or defective GFCI outlet. Contact a qualified electrician to check the GFCI outlet. |
Warranty
2 YEAR SATISFACTION GUARANTEE
If you're not satisfied with this product, let us know.
Vornado Air, LLC warrants to the original consumer or purchaser this Sharper Image® Fan ("Product") is free from defects in material or workmanship for a period of two (2) years from the date of purchase. If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service: Call 833-800-8669 or email help@sihomecomfort.com to obtain a Return Authorization ("RA") form. Please have or include your Product's model number and serial number, as well as your name, address, city, state, zip code, and phone number when contacting Vornado for warranty service.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty & Repair, 415 East 13th Street, Andover, KS 67002. For your convenience, please have your model number and serial number when contacting Vornado with service inquiries. To assure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA number may be refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to cover the cost of materials, labor, handling, and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, mishandling, improper maintenance, commercial use, or repair or service of the Product by anyone other than Vornado; damages which occur in shipment or are attributed to acts of God. Improper product use, which includes using an external device that alters or converts the voltage or frequency of electricity, or shipping a Vornado product to a country not intended for use, will void all warranties.
Any unauthorized product modification, repair by an unauthorized repair center, or use of non-approved replacement parts is not recommended, and any consequences will not be covered by support services or product warranties. The product warranty will be honored only on models that are being used in the country intended.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. The manufacturer assumes no responsibility for damage caused by failure to follow these instructions or improper product use. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners. © All rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at time of printing. The contents of this manual may differ slightly from the actual product. Observe any additional supplements.
©2020 Vornado Air LLC, Andover, Kansas 67002 USA. Specifications subject to change without notice. Sharper Image® name and logo are registered trademarks. Manufactured, marketed, and distributed under license by Vornado Air LLC, Andover, Kansas 67002. Manufactured in China. U.S. Patents Pending. Sharper Image® Distributed under license by Vornado Air LLC, Andover, Kansas 67002.