FORTE Electric Scooter User Manual

Table of Contents

• 1. Safety Precautions
• 2. Additional Accessories
• 3. Scooter Parts Description
• 4. Control Panel
• 5. Scooter Assembly
• 6. Battery Charging
• 7. Safe Riding
• 8. Safety Warnings
• 9. Folding, Unfolding, and Carrying
• 10. Technical Specifications
• 11. Error Explanation and Troubleshooting
• 12. Technical Maintenance and Repair

1. Safety Precautions

This scooter is for recreational use only. New users should familiarize themselves with the rules of scooter use. The manufacturer is not responsible for damage or injury due to lack of riding skills or failure to follow the operating instructions.

Following the instructions and warnings does not eliminate all risks associated with riding a scooter. There is a risk of losing steering control, collision, or falling. Observe local laws and road riding rules. Unlike other vehicles, the scooter has a longer braking distance at high speeds. Braking on a slippery surface can lead to skidding or falling.

Be careful when riding the scooter. Maintain a safe distance from pedestrians and vehicles. Be alert and ride slowly when entering unfamiliar areas or complex terrain. It is recommended to wear reflective clothing when riding at night. Be attentive and ride slowly.

Wear a helmet and other protective gear while riding this scooter, such as hand/wrist guards, knee pads, and elbow pads.

Respect pedestrian right-of-way. Keep to the left when riding in the same direction as pedestrians. Keep to the right when riding in the opposite direction of pedestrians. Ride slowly, avoiding collisions with pedestrians. In other circumstances, follow local laws and regulations.

Ride in the bicycle lane.

The rules indicated in the manual for drivers should be used in places where there are no specific laws and regulations for scooters. FORTE is not responsible for loss of property, accidents, injuries, death, or legal disputes arising from the execution of this instruction.

When lending the scooter, please familiarize the new user with the manual. In this case, the responsibility for safety transfers to the new user. Help beginners learn to use this scooter until they master the basic functions. Ensure that beginners wear a helmet and other protective gear when learning and using the scooter.

Before using the scooter, check all fasteners and components to ensure they are in normal condition. Check the front and rear lights and the braking system. If there are any abnormal sounds or other problems, stop immediately and contact the nearest authorized service center.

Do not ride in adverse weather conditions such as storms, heavy fog, or snow.

The scooter is designed for one person only. When using, it is recommended to wear closed-toe shoes. Riding barefoot is prohibited. The maximum weight of a person should not exceed 100 kg, and the maximum height should not exceed 200 cm.

Do not charge the scooter when the charger or socket is wet. Also, familiarize yourself with the scooter charging rules in this manual.

Use only the FORTE charger that comes with the kit. Do not use other brands of chargers.

Use only original FORTE spare parts. Do not attempt to repair your scooter yourself. Any unprofessional intervention in the technical part of the scooter can lead to serious damage and may void the warranty service.

Leave the scooter on a flat surface to prevent it from tipping over.

Read all instructions marked "ATTENTION" in the manual to minimize risks. Do not ride the scooter in the car lane under any circumstances. Recommended driver age is from 14 to 60 years.

Follow the safety instructions below:

A. Persons for whom scooter use is not recommended:

I. Pregnant women, children, adolescents

II. Those under the influence of alcohol or other narcotic substances

III. Overweight individuals

IV. Persons experiencing severe fatigue, weakness, or illness.

B. If the driver is under 18 years old, riding the scooter must be supervised by an adult.

C. When riding the scooter, observe local laws and rules. Do not ride in places prohibited by local laws and regulations.

D. For safety, always monitor the traffic situation and observe the direction of movement of all vehicles.

2. Additional Accessories

Accessories:

1 x Battery Charger

4 x Handle Bolts

1 x Hex Wrench

Please check the product and accessories after unpacking the scooter. If any parts or accessories are missing or damaged, contact authorized service centers in your region. If you are sure that all parts are in good condition, you can proceed with assembly. Please keep the packaging materials for future transportation.

3. Scooter Parts Description

Brake Lever

Throttle

Front Light (LED)

Control Panel

Brake Lever

Locking Lever

Mounting (for handlebar folding)

Stop Signal

Battery

Footrest

Charging Port

Motor

Brake Disc

4. Control Panel

To unlock, bring the NFC card/key to the panel and turn on your scooter.

Press and hold for 3 seconds to turn off.

With the scooter on, if you want to turn the front light on/off, briefly press the power button.

Indicates the speed of movement; Cruise control can be enabled or disabled via the Bluetooth app. Double-press the power button.

Speed mode change sequence: Pedestrian mode, maximum speed 6 km/h.

Maximum speed 10 km/h.

Maximum speed 20 km/h.

Maximum speed 25 km/h.

The battery charge level indicator has five (5) illuminated bars. Five illuminated bars represent a charge from 100 to 86%, four bars - from 85 to 71%. As the battery discharges, the bar glows, a red warning appears, and the scooter naturally stops by inertia. It is recommended to charge faster, as it is not recommended to discharge the battery. Before using the scooter, be sure to charge the battery.

Triple-press the power button to switch between metric and imperial units.

5. Scooter Assembly

Install the handlebar stem in a vertical position and unfold the kickstand.

Attach the handlebar to the stem and ensure it is properly tightened.

Use the hex wrench to secure the handlebar bolts.

After the handlebar is correctly installed and adjusted, turn on the scooter.

6. Battery Charging

Your scooter will be fully charged when the LED indicator on the charger changes from red to green.

The scooter has charging protection, and charging will automatically stop after a full charge.

Do not connect the charger if the charging port is wet.

Keep the charging port closed when not charging.

Nevertheless, we still do not recommend charging your scooter for more than 24 hours at a time.

7. Safe Riding

Wear a protective helmet and other protective gear to minimize injury.

1. Check the battery more often, charge it when the power is low. To start moving, stand on the scooter with one foot and push off the ground with the other foot.

2. Stand on the scooter deck with both feet and maintain balance by pressing the accelerator button to speed up.

ATTENTION: For your safety, accelerate the scooter to 3 km/h (1.85 mph) before using the accelerator.

3. Release the accelerator to reduce speed; press the brake lever to brake.

ATTENTION: Sudden braking can lead to falls and injuries due to loss of balance. Maintain speed and be aware of potential hazards.

8. Safety Warnings

1. Do not ride the scooter standing on one leg only.

WARNING: Failure to follow instructions may result in serious injury.

2. Do not remove one or both hands from the handlebars.

ATTENTION: Hold the handlebars with both hands, as you may lose balance and injure yourself in a fall. Do not press the accelerator if the scooter is stationary or when you are getting on it.

3. Do not press the accelerator when you are not standing on the scooter.

4. Do not ride the scooter on high-speed roads.

5. Avoid obstacles while riding. Do not ride through puddles or other wet obstacles. To avoid this, reduce speed and bypass the obstacle.

6. Reduce speed when crossing speed bumps, thresholds, or uneven roads.

7. When turning, lean slightly in the direction you are heading and slightly press the accelerator. Do not make sudden movements.

8. Do not turn the handlebars sharply at high speed.

9. Do not ride the scooter in the rain.

10. Watch out for high obstacles to avoid injury.

11. Do not place heavy items on the scooter.

12. The scooter is designed for one rider only. Do not ride with another person simultaneously. It is FORBIDDEN to ride the scooter with a child!

13. Do not ride the scooter uphill or downhill on stairs.

14. Control your speed when descending a slope. Do not step on the fenders (protective parts) of the scooter.

15. Do not look at your smartphone screen or use headphones while riding the scooter.

16. Do not touch the motor or wheels while the scooter is moving to avoid burns.

9. Folding, Unfolding, and Carrying

Unfolding

1. Turn the hook-latch clockwise to release it from the hook. Lift the handlebar holder from the rear fender.

2. Hold the scooter with your right hand and press the latch on the folding mechanism to the maximum position. Ensure the locking part is securely installed.

Folding

Use your right hand to support the handlebar holder, press the safety button, open the quick-release lever, fold the mechanism so that the hook-latch attaches to the hook on the rear fender.

Carrying

Fold your scooter for easier carrying.

10. Technical Specifications

Summary Table

Summary Table (Continued)

Summary Table (Continued)

11. Error Explanation and Troubleshooting

12. Technical Maintenance and Repair

Cleaning and Storage

Wipe the scooter with a soft damp cloth. Remove sticky dirt with a toothbrush and toothpaste, then clean with a soft damp cloth.

WARNING: Do not clean your scooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents that can damage the appearance and internal structure of your scooter. Do not wash your scooter with strong detergents.

WARNING: Before cleaning, turn off the power, remove the charging cable, and close the rubber cover of the charging port to prevent damage to electronic components.

Place your scooter in a shaded and dry place. Do not leave the scooter outdoors for extended periods. Direct sunlight and extreme temperatures (low and high) can accelerate the deterioration of plastic parts and affect battery performance.

Wheels

New wheels are installed only by the service department. Wheel disassembly is a complex process. Incorrect assembly may lead to unstable operation or scooter failure:

During the warranty period, contact the service personnel. You can request a list of authorized service centers in your place of purchase.

For any questions and suggestions, please contact the customer service center.

Battery Maintenance

During periods when the device is not in use, the battery should be stored in a warm place and charged at least once a month! If the battery installed in the scooter is faulty, it should be charged once a month. If the battery malfunction is caused by prolonged lack of charge, the customer is responsible for the damage.

DO NOT remove the battery. For any questions, contact customer service.

Store your scooter at temperatures of -20-40 °C. Charge your scooter at temperatures of 0-45 °C.

Check the battery charge level before each ride. Insufficient power will affect your ride.

Charge your scooter when the charge level is below 20% to avoid battery discharge.

DO NOT dispose of the battery. Follow local laws and regulations for battery recycling or disposal.

ATTENTION: Typically, a fully charged battery will last 120-180 days in standby mode. When riding with a low battery charge, it will last 30-60 days. Remember to charge the battery after each ride.

Battery discharge can lead to damage. Electronic devices in the battery record the discharge and charge conditions; damage caused by overcharging or undercharging is not covered by the warranty.

WARNING: DO NOT touch the battery contacts. Keep the battery contacts away from metal objects to avoid short circuits. Pay attention to the risk of fire and electric shock. The battery contains no user-serviceable parts. If the battery is damaged, DO NOT charge or use it.

WARNING: DO NOT ride the scooter if the ambient temperature exceeds its operating temperature, as low/high temperatures can compromise its maximum power/torque and may cause falls, leading to injury or property loss.

Other

The charging cable is not replaceable. If the cables are damaged, the charger must be discarded and replaced.

In case of error or malfunction, within the warranty period, contact authorized service.

We have tried to make this user manual concise. If any operation remains unclear, it is recommended to contact an authorized or specialized customer service center.

The product is a scooter. Manufactured in China. Manufacturer: Zhejiang Jinpan Import & Export Co., LTD. Address: Meiry Road No. 1, Kaifa Avenue, Wuxi City, Jiangsu Province, China. Importer: PP "Budpostach". Address: 02099, Ukraine, Kyiv, Boryspilska St., 9-E, certified in Ukraine. Information about the product's intended use is provided in the manual. Date of manufacture: 01.2025. Consumer claims are accepted by the importer, phone: 0800 200 222, website: https://budpostach.ua. Store in a dry place at a temperature of -10 to +50 °C. Usage rules and warranty period are described in the manual. Use as intended. Storage period is unlimited. Does not contain harmful substances.

Warranty Information

Warranty Period

FORTE TM equipment is covered by a warranty for 1 (one) year from the date of purchase. Warranty obligations for sold equipment come into force after proper execution of the sales contract, issuance of the vehicle passport, and actual transfer of the equipment to the buyer (signing of the acceptance certificate). The warranty for batteries is 6 months, provided the operating instructions are followed.

Warranty obligations mean that any defect that appears or arises due to the fault of the manufacturer will be eliminated or any part that fails due to a material defect and/or manufacturing defect will be replaced or repaired free of charge, subject to compliance with the equipment operating rules, the scope and frequency of technical maintenance, the nature of the declared use, the absence of external influence on the units and assemblies, and the absence of changes made to the equipment's design. Warranty obligations for the equipment apply to the first and subsequent owners for the entire warranty period.

The service life of the equipment is five years. The official dealer center is obliged to carry out warranty and service maintenance of the equipment, regardless of whether the equipment was sold by them or by any other official dealer center.

All replaced parts under warranty belong to the Supplier and can be requested by them for examination or presentation to the manufacturer.

Warranty on Purchased Spare Parts

If an original part purchased from an official dealer and installed by them fails due to a material and/or manufacturing defect within 90 consecutive days from the date of sale, it will be replaced or repaired free of charge.

Technical Maintenance Regulations

The technical maintenance (TM) regulations can be found on the pages of this manual. The fact of technical maintenance, in addition to the order-invoice signed by the parties, is recorded in an electronic database.

Information about performed TM can be requested by the equipment owner at any time from any official dealer center and can be provided in printed form according to the established format.

Refusal to Fulfill Warranty Obligations

Refusal to fulfill warranty obligations may occur in the following cases:

• Non-compliance with the Instructions regarding the use of operating materials;
• Failure to comply with the scope and frequency of maintenance work;
• Exceeding the operating parameters specified in the User Manual;
• Damage as a result of an accident;
• In case of mechanical damage to parts, units, and assemblies that show signs of external influence;
• Use of equipment for sports events and training purposes;
• If the equipment is rented out;
• If the equipment has not undergone pre-sale preparation;
• Non-compliance with the operating conditions specified in the instructions for batteries;
• Making changes to the equipment design;
• Replacement of standard units, parts, and assemblies with those not provided by the manufacturer;
• In case of disassembly and repair of the equipment by the owner or a repair service that does not have appropriate authorization;
• In case of negligent operation of the equipment;
• In case of flooding of the vehicle and water ingress into the engine and/or other units and assemblies;
• In case the owner has not taken timely measures to prevent the occurrence or development of a malfunction;
• In case of non-compliance with the recommendations of service centers for performing certain works;
• In case of ignoring notifications about the need to carry out work under warranty campaigns.

Warranty obligations do not apply to:

• Natural wear and tear of parts and components;
• Mechanical damage to the product or its components, including those resulting from improper transportation of the product; overheating damage, as well as failure of Hall sensors and electric motor windings due to this;
• Malfunctions caused by the buyer's failure to comply with the operating instructions;
• Defects and malfunctions caused by the installation of non-original spare parts, accessories, or other equipment (including alarm systems);
• Short circuits of wiring and components due to liquid or foreign object ingress; incorrect connection of component electrical circuits to each other;
• Unusual sounds, noises, vibrations that do not affect the performance and operability of the equipment and its components;
• Changes made to the design of the vehicle or its components, including;
• Use of components with different nominal voltage and power in one vehicle;
• Self-disassembly or repair of the product by unauthorized persons;
• Use of the vehicle for commercial or industrial purposes;
• Exceeding the permissible load.
• Parts that have natural wear and tear and a limited service life: gearboxes, gears, chains, sprockets, brake pads, brake discs, tires, inner tubes, electric motor brushes - are not subject to warranty repair or replacement.

Owner's expenses are not subject to compensation:

• For scheduled maintenance, including adjustment, replacement of consumables due to their natural wear, such as working fluids, oils, filters;
• For lost profits and indirect damages incurred due to equipment failure.

Procedure for Presenting Claims within the Warranty Period

1. In case of equipment failure, the buyer should, in accordance with the User Manual, immediately stop using the equipment and take all possible measures to prevent further damage;
2. The owner should notify the official dealer center about the malfunction;
3. Deliver the equipment (and all accompanying and necessary documents) to the dealer center within the period agreed with the dealer;
4. Fill out a work order for repair.

PURCHASER

(Signature, Full Name)

SELLER

(Signature, Full Name, Stamp)

Pre-sale preparation (T.O. - 0)

WARRANTY CARD No. 3

Product

Model

Date of Sale

Date of Receipt

Date of Issue

Defect Description

Work Performed by:

Control of Work:

Signature

Warranty Period 12 months

Stamp of service center

WARRANTY CARD No. 4

Product

Model

Date of Sale

Date of Receipt

Date of Issue

Defect Description

Work Performed by:

Control of Work:

Signature

Warranty Period 12 months

Stamp of service center

WARRANTY CARD No. 3

Product

Model

Date of Sale

Date of Receipt

Date of Issue

Defect Description

Work Performed by:

Control of Work:

Signature

Warranty Period 12 months

Stamp of service center

WARRANTY CARD No. 4

Product

Model

Date of Sale

Date of Receipt

Date of Issue

Defect Description

Work Performed by:

Control of Work:

Signature

Warranty Period 12 months

Stamp of service center