iScooter iX5S-NA-V3 Electric Scooter User Manual
This manual provides essential information for the safe operation and maintenance of your iScooter iX5S-NA-V3.
Customer Service
iScooter's professional and enthusiastic customer service team is dedicated to providing satisfactory after-sales service. Contact information:
- Lifetime technical support: https://iscooter-eu.com/
- Email: info@iscooter-eu.com
Thank you for your support.
SAFETY INSTRUCTIONS
- This product is suitable for adults; no passengers are allowed.
- Please wear a helmet and other protective equipment when riding.
- Ride on the road safely and legally.
- Practice before riding.
- Be careful and safe; keep both hands and feet on the scooter.
- Do not turn off the power while riding.
- Avoid riding over 12 inches (30 cm) steps, as this may cause injury or damage the scooter.
- Ride slowly when the road condition is not good.
- Adjust the handlebar to a proper height for safety.
- Do not ride on slippery roads.
- Do not use the product when the temperature is below 14°F (-10°C).
- Do not immerse the product in water deeper than 1.2 inches (3 cm) to avoid damaging electrical parts.
- Ride in good weather.
- Charge the scooter every 20 days if it is not used for a long time.
- Before any service or replacement, ensure the scooter is turned off.
- Keep your scooter clean and store it in dry, cool, and well-ventilated areas.
INSTALLING FRONT WHEEL
The front wheel is not pre-installed and requires self-installation. Follow these steps:
- Step 1: Pass the front wheel axle through the wheel as shown. The sections indicated by arrows are for receiving the front fork dropouts.
- Step 2: Slide the front wheel axle into the front fork dropouts, ensuring the brake rotor is centered between the brake pads.
- Step 3: Adjust the safety washers to catch the holes on the front fork blades.
- Step 4: Tighten the bolt or nut.
UNFOLDING & FOLDING
Unfolding Methods
- Step 1: Press down the silver locking lever to disengage it from the upper groove.
- Step 2: While pushing down the silver locking lever, raise the steering stem into the riding position until you hear a click.
- Step 3: Fully close the red safety lever.
- Step 4: Lift the handlebar upward until the red locking sleeves slide into the threads. Turn the left and right sleeves in the direction of the arrows to fully lock the handlebar.
- Step 5: Adjust the handlebar to the desired height and then tightly close the lever of the quick-release clamp.
Folding Methods
- Step 1: Turn the left and right sleeves in the direction of the arrows to unlock the handlebar. Then, fold down the handlebar.
- Step 2: Open the lever of the quick-release clamp, adjust the handlebar to the lowest height, and then close the lever of the quick-release clamp.
- Step 3: While holding the steering stem, open the red safety lever, then press down the silver locking lever to disengage it from the lower groove.
- Step 4: Fold down the steering stem until you hear a click.
DISPLAY & BUTTONS
The display and buttons control the scooter's functions:
- 1. Power switch: Turns the scooter on/off.
- 2. Riding mode selecting switch: Selects between ECO, NORMAL, and SPORT modes.
- 3. Trigger throttle: Controls acceleration.
- 4. Battery level indicator: Shows the remaining battery charge.
- 5. Speedometer: Displays current speed.
- 6. Odometer: Displays total distance traveled (ODO) or trip distance (TRIP).
- 7. Headlight switch: Turns the headlight on/off and cycles through brightness modes (high, low, strobe).
- 8. Horn switch: Activates the horn.
BASIC OPERATIONS
Power on
Insert the key, turn it clockwise to the end, then hold the power button [power-symbol] for 2 seconds to turn on the scooter. The scooter will automatically turn off after 10 minutes of inactivity.
Power off
Hold the power button [power-symbol] for 2 seconds, then turn the key counterclockwise to the end.
Switch between ODO and TRIP
After turning on the scooter, press the mode button [mode-button] to switch between ODO (total distance) and TRIP (trip distance).
Select the riding mode
After turning on the scooter, press the mode button [mode-button] to choose from four modes: 1, 2 (ECO), 3 (NORMAL), and 4 (SPORT).
Switch the headlight mode
After turning on the scooter, push the headlight switch [headlight-switch] up to the ON position. Each toggle changes the headlight mode: high brightness, low brightness, and strobe.
Turn on/off side lights
After turning on the scooter, hold the mode button [mode-button] for about 3 seconds to turn on/off the colorful flashing lights on the sides of the deck.
Reset odometer
After turning on the scooter, hold the mode button [mode-button] for 8-10 seconds to reset the odometer.
SETTINGS
- To enter settings, hold the mode button [mode-button] and power button [power-symbol] simultaneously for about 2 seconds after turning on the scooter.
- Press the mode button [mode-button] to select between P02, P04, P09, P16, and P99. When selecting a setting item, press the power button [power-symbol] for about 2 seconds, then press the mode button [mode-button] or power button [power-symbol] to change the parameter.
- To save the setting, hold the power button [power-symbol] for about 2 seconds.
System of Units
Metric System: Displays speed in km/h.
Imperial System: Displays speed in mph.
Auto Shutdown Timer
(1 min to 99 min adjustable) Press the mode button [mode-button] to decrease the auto shutdown time or the power button [power-symbol] to increase the time. (10 minutes is set by default.)
Zero/ Non-zero Start
Zero Start: The scooter begins moving immediately when the throttle is pressed.
Non-zero Start: Requires a slight push-off before the throttle can be used.
Cruise Control
Disabled: Cruise control is off.
Enabled: Cruise control is active.
Factory reset
Hold the power button [power-symbol] for about 3 seconds to factory reset all settings.
ERROR CODES
Error Code Icon | Description | Error Code Icon | Description |
[Motor icon] | Motor Malfunction | [Wheel icon] | Throttle Malfunction |
[Warning icon] | Brake Malfunction | [Controller icon] | Controller Malfunction |
[Exclamation mark icon] | Display Transmitting Malfunction | [Heat icon] | Motor Overheating Protection |
[Flashing battery icon] | Battery Undervoltage |
DISC BRAKE ADJUSTMENT
To adjust the brake cable:
You need a hex wrench to loosen the bolt on the cable clamp.
- If the disc brake is dragging, slide the clamp arm backward along the cable while holding the cable in one hand. Then, retighten the bolt on the brake clamp.
- If the disc brake is not working efficiently, the cable is slack. Slide the clamp arm forward along the cable while holding the cable in one hand. Then, retighten the bolt on the brake cable clamp.
Notice: The disc brake may squeak during initial use until it is broken in. This is normal and does not affect brake function or performance.
To eliminate disc brake noise:
Tips: For easier operation, place the scooter on a desk.
- Loosen the two brake caliper mounting bolts (not the cable clamp bolt).
- Reposition the brake caliper to ensure the brake rotor is centered between the brake pads.
- Retighten the mounting bolts.
BATTERY & CHARGER
Each scooter has its own battery and charger, with different serial numbers. Do not charge the scooter with chargers from other brands.
Battery
- Charge your scooter fully before the first ride.
- Charge your scooter at least once a month to prevent battery damage from long periods of inactivity.
- Replace the battery if the range significantly decreases on a full charge.
- The warranty is void if the battery is deformed or has water ingress.
Charger
- The charger stops charging when the battery is fully charged.
- The warranty is void if the charger is deformed or has water ingress.
Charging Steps
- Open the charging port cover, insert the DC connector of the charger into the charging port, and plug the AC adapter into a wall outlet.
- A red indicator light signifies charging; a green indicator light signifies a full charge.
- Charge your scooter in a cool, dry, and well-ventilated area.
MAINTENANCE
Handlebar
Add lubricant to the folding part of the handlebar every 6 months to ensure smooth operation. Note: Do not use WD-40 or any lubricant on the front or rear wheels.
Tire
- Replace front and rear tires if they are obviously damaged.
- Check your scooter every 3 months and ensure all fasteners are securely tightened.
Brake
- Replace brake pads if braking performance is insufficient.
- Check the brakes before each ride.
General troubleshooting
If the scooter does not work after powering on, try the following:
- Check if the battery is low.
- Check if the brake levers are in the open positions.
- Check if all cables are connected properly.
If the scooter still does not work after trying all solutions, please contact iScooter customer service.
PARAMETERS
Category | Specification | Details |
SCOOTER | Unfolded Size | 49.2*23.6*48.8 in (125*60*124 cm) |
Folded Size | 50.8*9.5*18.1 in (129*24*46 cm) | |
Net Weight | 60 lbs (27 kg) | |
Max Load Capacity | 330 lbs (150 kg) * | |
PERFORMANCE | Top Speed | 28 mph (45 km/h) |
Range | 37~40 miles (59.5~64.5 km) * | |
BATTERY | Capacity | 48 V, 15 Ah |
MOTOR | Power | 1,000 W |
CHARGER | Input | AC 100~240 V, 50/60 Hz |
Output | DC 54.6 V, 2 A | |
Charging Time | 5-7 h | |
WHEEL | Diameter | 11 in |
Type | Off-road Pneumatic Tires | |
BRAKE | Front | Disc Brake with Electronic Brake |
Rear | Disc Brake with Electronic Brake |
* About the max load capacity: The scooter's structure is designed to support a maximum load of 330 lbs (150 kg). A load of 70% of the maximum load capacity is recommended for the best riding experience.
* About the range: Measured under the condition of a full charge, a load of 154 lbs (70 kg), at 77°F (25°C), on a flat road without wind, and at a speed of 9 mph (15 km/h). The real range will differ with factors such as load, humidity, wind speed, and operation habits.
WARRANTY
If any parts fail under normal use, please contact iScooter for complete after-sale service.
Parts | Quality Description | Warranty Period | Service |
---|---|---|---|
Motor | Failure occurs in normal use | 2 Years | Free of charge |
Controller | 6 Months | ||
Charger | 2 Years | ||
Battery | 6 Months | ||
Display | 6 Months | ||
Frame | Failure occurs in normal use | 1 Year | Free of charge |
Notice: Please use the scooter correctly. The warranty is invalid for failures occurring during abnormal use.
Warranty becomes invalid if the followings occur:
- Haven't been maintained according to this manual.
- Broken parts caused by dangerous actions.
- Disassembly and assembly by users or use of parts from other brands.
- Broken parts resulting from traffic accidents or impact from external force.
- Water ingress and lost serial number.
- Broken parts caused by riding on very bad roads.
- Rental scooter's broken parts caused by force majeure.