JONR P20 Pro Robot Vacuum Cleaner with All-in-One Cleaning Station

User Manual

Please read this manual carefully before use and keep it properly.

Safety Tips

Usage Suggestions

Charging time may be extended in the following situations:

  • Charging in a location where room temperature exceeds 30 degrees Celsius.
  • Charging immediately after operation interruption.

Regardless of usage duration, please charge after cleaning is completed. If not charging, it is recommended to unplug the power adapter immediately. If your device is not used for a long time (more than 2 months), please unplug the power adapter. To ensure battery life, it must be fully charged every 2 months. The casing or power adapter may become hot during charging, which is normal.

If your home's Wi-Fi password changes or you switch routers, the robot vacuum cleaner will appear offline in the app. You can restore the connection by reconfiguring the network without changing the Mi Home App account. If someone else wants to control the robot vacuum cleaner via the app, the homeowner can invite them to the household via the app. The invited member must have already downloaded the Mi Home App and registered a Mi account. If the Mi Home App account changes, old users can delete the device from the mobile app. New users can then follow the network configuration guide to set up the device. If old users have not deleted the device from the mobile app, it will be automatically removed when new users have successfully set up the network.

Do not place the robot vacuum cleaner near heat sources, radiation, or burning cigarettes. Suction of the following substances is strictly prohibited:

  • All liquids such as water and solvents.
  • Construction dust and debris such as lime and cement dust.
  • Heat-generating items such as unextinguished coal and cigarettes.
  • Sharp fragments such as glass.
  • Flammable and explosive materials such as gasoline or alcohol products.

Only authorized technicians are permitted to disassemble this product. Self-disassembly of this product is strictly prohibited.

To remove the battery, please follow these steps:

  1. Turn off the robot vacuum.
  2. Unscrew the screws of the battery cover plate.
  3. Remove the battery cover plate.
  4. Pull out the battery connector and remove the battery.

General Safety Precautions

It is strictly prohibited for children, persons with disabilities, or persons lacking common sense and experience in handling household appliances to use this product without the guidance of an authorized person. This product is intended for indoor household use only. Do not use it outdoors. Your robot vacuum cleaner is an electrical appliance and must be used under normal conditions. Do not touch the power cord, socket, or power adapter with wet hands. Empty the dustbin before use if it is full. Interrupt the power supply when cleaning, repairing, or temporarily not using the robot vacuum cleaner. Do not immerse the robot vacuum cleaner in water, keep it away from heaters, and do not expose it to direct sunlight to avoid fire. Use only the supplied power adapter in the original packaging; using other adapters may cause product damage. Users are not permitted to arbitrarily replace the button batteries inside the machine. If battery replacement or disposal is required, do not dispose of it in household waste. For proper handling, please contact customer service. Remove the battery from the machine before disposing of it. Ensure the product is not connected to the power supply when removing the battery. Please recycle used batteries safely. Do not touch the conductors with electrodes or plugs to avoid short circuits. Before using this product, remove all fragile items (such as glassware, lamps, etc.) from the floor, as well as items that could get caught in the side brush, air inlet, and drive wheel (such as wires, curtains, and various wrapping materials). Do not place the product in locations where it can easily fall (e.g., on tables and chairs). The product may not function correctly in bright light. Do not kink the cables excessively and do not place heavy or sharp objects on the machine. Do not add laundry detergent, washing soap, unofficial JONR cleaning agents, disinfectants, hand sanitizers, unknown oily liquids, or acidic or alkaline substances into the base station's water tank to avoid unknown damage. If the product needs to be drilled into walls or floors and there are hidden wires or pipes, or if the positions of wires, water pipes, gas pipes, etc., cannot be clearly identified, consultation with the user is required. You can also use a touch pen to determine if power lines run through the drilling position to avoid accidents causing personal injury by drilling into damaged power lines. This product requires water during use. If it is not used for a long time or the power is turned off at low temperatures, the water must be drained.

Product Introduction

Component Introduction

Robot - Top View (Cover Closed)

Key components include:

  • Power Button: Controls power on/off and cleaning start/pause.
  • Radar Coverage: Indicates the area the robot's sensors cover.
  • Front Bumper (with built-in laser scanner): Detects obstacles.
  • Return to Charge: Button to send the robot back to the charging station.
  • Ladeterminals: Connects to the charging station.

Robot - Bottom View

Key components include:

  • Side Brush: Sweeps debris into the suction path.
  • Edge Sensor: Helps navigate along walls and edges.
  • Anti-Tangle Roller Brush and Cover Plate: Main brush for picking up debris, designed to reduce tangling.
  • Omni-directional Wheel: Allows for maneuverability.
  • Anti-fall Sensor: Prevents the robot from falling down stairs.
  • Mop Pad: For mopping function.

Robot - Top View (Cover Open)

Key components include:

  • Top Cover: Access to internal components.
  • Dust Box: Collects dirt and debris.

Base Station Component Introduction

Base Station - Front View (CH8407)

Key components include:

  • Indicator Light: Shows the status of the base station.
  • Robot Docking Stop: Guides the robot to dock correctly.
  • Dust Bin: Collects dust from the robot.
  • Cleaning Slot (Removable): For maintenance.

Base Station - Rear View (CH8407)

Key components include:

  • Slot for Power Cable Storage: Organizes the power cord.

Base Station - Top View (CH8407)

Key components include:

  • Left Side: Dirty Water Tank.
  • Right Side: Clean Water Tank.

Entrance to Base Station

Key components include:

  • Charging Interface: Connects to the robot for charging.

Accessory List

The following accessories are included with the JONR P20 Pro:

  • Side Brush x1
  • Base Ramp Extension Plate x1
  • Dust Bag x1 (already installed on the base station)
  • Mops x2
  • Charging Interface X2

Product Installation

Base Station Placement (CH8407)

  1. Place the base station on a hard surface against a wall, ensuring at least 8 cm of space on both sides and a clear area of at least 1.2 m in front.
  2. Plug the power cord into the socket and carefully wind any excess cable into the rear cable slot of the base station to avoid interfering with the robot's operation.

❗ Notice:

  • Avoid direct sunlight.
  • Do not cover the base station's signal transmission area with stickers or other objects.
  • Do not place the base station on soft surfaces like carpets.
  • Ensure the charging area is dry.

Clean Water / Dirty Water Preparation

  1. To add clean water, remove the right clean water tank, open the top cover, fill with clean water, and then place it back into the base station.

❗ Notice: Do not add laundry detergent, washing soap, unofficial JONR cleaning agents, disinfectants, hand sanitizer, unknown oily liquids, or acidic or alkaline substances into the water tank to avoid unknown damage.

  1. To empty the dirty water, please remove the left dirty water tank, open the lid lock, and then tilt the tank to pour out the dirty water.

Installing the Side Brush

  1. Press the side brush firmly into the slot until you hear a "click" sound, indicating that the installation is complete.
  2. To remove the side brush, turn the robot vacuum upside down, grasp the rubber-coated legs of the side brush with both hands (be careful not to pull the bristles forcefully), and pull it out.

Installing the Mop Pad

  1. Mount the mop cloth onto the mop pad according to the illustration.
  2. Install the mop pad with the mop cloth onto the main unit.

? Friendly Reminder: For the first use, the mop is already mounted on the mop pad.

Intelligent Operation

Powering On and Charging

Connect the power adapter to the base station. Press and hold the power button on the robot for three seconds to turn it on. Wait for the operation indicator to light up steadily, then place the robot on the base station for charging as shown in the diagram. Keep the robot charged for convenient daily use.

❗ Notice:

  1. When docking manually, ensure the charging contacts face inwards.
  2. Please ensure the robot's battery is charged to 100% before the first cleaning.

? Friendly Reminder: For the first use, it is recommended to manually dock the robot into the base station. The robot will power on automatically.

Environment Preparation

Before starting the cleaning process, clear the floor of scattered wires, hard objects, sharp objects (e.g., nails and glass), and other debris. Also, remove any items that could easily tip over, are fragile, valuable, or potentially hazardous. This helps prevent entanglement, blockage, dragging, or collision by the robot, which could lead to personal injury or property damage.

Networking

  1. Download the App: Search for "Mi Home" in the App Store or scan the QR code below to download and install the Mi Home App.
  2. Add Device: Follow the prompts in the app to add the device.
    1. Ensure your phone is connected to your home Wi-Fi network. Tap the "+" icon in the upper right corner of the app's home screen, then tap "Add Device" or "Scan".
    2. Scan the QR code on the device.
    3. Follow the instructions in the app until it indicates that the connection is successful.

❗ Notice:

  • The Mi Home App supports iOS 13.0 and later, and mobile operating system versions of Android 8.0 and later. You can check your mobile system version under "Settings – About Phone".
  • This model does not support routers with WEP encryption.
  • The name and password of the wireless home network must not contain Chinese characters or spaces.
  • When configuring the network for the robot vacuum, follow the instructions in the app. This product only supports 2.4 GHz Wi-Fi communication. Ensure you select the 2.4 GHz network when choosing your current home Wi-Fi network. (Refer to the manual for more details.)
  • The robot vacuum must use a wireless network during setup. After successful setup, you can operate the Mi Home App in a wireless network/mobile network environment to remotely control the robot vacuum.

? Friendly Reminder: This user manual is based on tests with the Mi Home App Version 8.17.1. Software and product features are continuously updated, and different versions may have interface differences compared to the current version. For precise instructions, please refer to the user instructions of the latest version.

Robot Usage

Starting Operation

When the robot is powered on, briefly press the button on the robot to start operation.

Pausing Operation

While the robot is working, briefly press any button on the robot's body to pause operation.

Resuming Operation

When the robot is paused, briefly press the button on the robot to resume operation.

Powering Off

When the robot is powered on, press and hold the button on the robot for 3 seconds to turn it off.

Returning to Charge

When the robot is powered on, briefly press the button on the robot to return it to the base station for charging from its current position.

Child Lock (Key Lock)

Users can activate the child lock function by pressing and holding the button on the robot's body for 3 seconds or by using the app. When the child lock is activated, the buttons on the robot and base station are disabled, and operation can only be performed via the app to prevent pets or children from accidentally pressing buttons. To deactivate the child lock, press and hold the button for 3 seconds or deactivate it via the app in the "More" settings. After deactivation, the robot will give a voice prompt indicating that the child lock has been deactivated.

Restoring Factory Settings

Press and hold both the Power button and the Return-to-Charge button for 7 seconds to restore factory settings.

? Notice:

  • This product is for indoor use only. Do not use it for outdoor cleaning.
  • Do not immerse the robot in water, as this may cause short circuits or electrical damage.

Button Operations for the Robot

ButtonOperationsFunction
Power ButtonLong press for 3 secondsPower On/Off
Short pressStart Cleaning
Robot ButtonShort press (when robot is in standby mode outside the charging station)Start Cleaning
Short press (when robot is in the charging station)Return to Charge Station
Double short press (when robot is in the charging station)Start Dust Collection
Robot ButtonDouble short press (when robot is in standby mode outside the charging station)Start Mopping
Long press for 3 secondsStart Spot Cleaning
Power Button + Robot ButtonSimultaneously long press for 3 secondsActivate/Deactivate Child Lock
Power Button + Robot ButtonSimultaneously long press for 7 secondsForce Power Off
Power Button + Return to Charge ButtonSimultaneously long press for 7 secondsEnter Network Configuration Mode
Power Button + Return to Charge ButtonSimultaneously long press for 7 secondsRestore Factory Settings

Robot Light Effect Explanation

Control LightLight EffectsMeaning
Robot Control LightOffPower Off / Sleep Mode / Do Not Disturb
Gradual White LightPower On
Solid WhiteNormal Status
Breathing WhiteRepositioning / Charging / Drying
Solid RedLow Battery Level
Flashing RedError
Flashing WhiteNetworking
Base Station Control LightOffPower Off / Sleep Mode / Do Not Disturb
Gradual White LightPower On
Solid WhiteNormal Status
Flashing RedError

⚠️ This device can be used by children aged 8 years and above, and by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge, provided they are supervised or instructed on the safe use of the device and understand the hazards involved. Children must not play with the device. Cleaning and user maintenance must not be carried out by children without supervision.

Base Station Usage

Mop Pad

To ensure effective mopping, the robot will automatically return to the base station every 10 minutes of cleaning to clean the mop pad. Alternatively, users can manually adjust the mop pad cleaning frequency in the app according to their needs. After completing a mopping task and returning to the base station, the robot will also automatically clean the mop (which may take slightly longer).

Drying

After a mopping task is completed and the robot returns to the base station, the mop will undergo an automatic drying process (default is hot air, but can be changed in app settings). Users can manually control the start/stop of mop drying in the app.

Dust Collection

During or after a cleaning task, the robot returns to the base station for automatic dust collection. Users can manually initiate a dust collection task in the app or adjust the dust collection frequency in the base station settings. Ensure the dust bag in the base station is properly installed and not full.

❗ Notice:

  • Do not forcibly remove the robot during the mopping cleaning process.
  • Do not move the base station while the robot is cleaning.

? Tip: For optimal cleaning performance, it is recommended to start the robot from the base station during its first use.

App Usage

For more robot functions, please access the device settings in the Mi Home App.

? Friendly Reminder: The software and product features are continuously updated, and the user interface may vary across different versions. For actual functions, please refer to the latest version of the app.

App Function List

  • Base Functions:
    • Whole House Cleaning
    • Room Cleaning
    • Area Cleaning
    • Return to Base Station for Charging
  • Cleaning Settings:
    • Suction Power
    • Cleaning Modes
    • Mop Humidity
    • Pure Vac
    • Pure Mopping
    • Sweep and Mop Combined
    • Sweep First, Mop Later
  • Base Station Settings:
    • Spill Interval
    • Dust Collection Frequency
    • Carpet Cleaning Mode
    • Carpet Boost
    • Extra Corner Protection
    • Dust Collection
    • Mop Cleaning
    • Mop Drying
  • Other Function Settings:
    • Custom No-Go Zones
    • Room Editing
    • Map Management
    • Cleaning Records
    • Scheduled Cleaning
    • Language Settings
    • Consumable Status
    • Child Lock
    • Locate Robot

Maintenance and Care

Parts and Maintenance Instructions

To keep the main unit in good condition, it is recommended to follow the daily maintenance steps listed in the following table:

Part CleaningCleaning FrequencyReplacement Frequency
Base Station Cleaning TrayOnce every 1-2 weeks/
Anti-Tangle Main BrushOnce every 2 weeksEvery 6-12 Months
Side BrushOnce every 2 weeksEvery 3-6 Months
Dust BinAs needed/
Dust Box FilterOnce every 2 weeksEvery 3-6 Months
Mop/Every 1-3 Months
Caster WheelOnce per month/
Sensors/Approximately every 2.5 months or as needed
Dust Bag/Replace every 2-3 months or as needed

Dust Bin and Filter Maintenance

  1. Open the cover on the robot and press the dust box release button to remove the dust box. Remove the dust box filter from the latch and empty the dust box.
  2. The dust box filter can be washed with water. Let it air dry after washing before placing it back into the dust box.

❗ Reminder: To ensure the effectiveness of the filter, it is recommended to clean and replace the filter regularly.

Roller Brush Maintenance

  1. Press the release button on the left side cover and lift it to remove the anti-tangle roller brush and cover.
  2. Clean any tangled hair or threads on the roller brush with a suitable tool, then clean the roller brush and cover with a soft cloth.
  3. Rinse the roller brush with water and let it dry. Reinstall the anti-tangle roller brush onto the robot for use.

Sensor Maintenance

  1. Wipe the permeable window of the laser scanner.
  2. Wipe the anti-fall sensor.
  3. Wipe the edge sensor.

Base Station Cleaning

  1. Gently press the central latch at the bottom of the station and pull it upwards to remove the cleaning tray.
  2. Rinse the cleaning tray with clean water, let it dry, then place it back into the base and reattach the station.

Drive Wheel Cleaning

Rotate the drive wheel back and forth to remove any foreign objects, then clean it with a soft cloth.

Side Brush Cleaning

Remove the side brush; use a suitable tool to remove dust.

Dust Bag Replacement

  1. Remove the dust container cover.
  2. Pull the dust bag outwards to remove it.
  3. Wipe the dust container area with a soft, dry cloth.
  4. Insert the new dust bag and reattach the dust container cover.

? Friendly Reminder: The black cotton on the left side of the dust bag is filter cotton. Please do not remove or discard it.

Frequently Asked Questions (FAQ)

Description of ExceptionPossible CauseSolution
Robot cannot chargeRobot has no contact with the charging terminal
  • Place the robot directly in front of the base station and press the "Return to Charge" button.
  • Manually slide the robot backward into the charging station and confirm you hear the "Charging started" prompt.
Robot cannot return to chargeRobot is trapped
  • Base station placement is unreasonable.
  • Robot is entangled or stuck by wires or foreign objects on the floor.
  • Side brush or main brush is jammed, preventing normal robot movement.
  • Robot is stuck on obstacles.

For more details, see the "Base Station Placement" section in the user manual.

  • Remove scattered cables or foreign objects from the floor.
  • Remove any debris clogging the main brush/side brush and restart the device. Place the robot on a level surface.
  • Clear obstacles or set up custom no-go zones in the app.
Does not work or recharges before completing cleaningRobot battery is weak
  • Instruct the robot to return to its base station.
  • Activate the "Resume Cleaning" function in the app, and the robot will automatically continue cleaning once the battery is sufficiently charged.
Not cleaned at the scheduled time
  • Cleaning schedule in the app has been deactivated.
  • Robot is in "Do Not Disturb" mode.
  • Reschedule the cleaning time in the app.
  • Turn off "Do Not Disturb" mode or adjust its time settings.
Robot gets stuckThe left or right wheel is stuck.Restart the robot on a level surface.
Robot moves backward
  • The protective cover of the navigation module is stuck.
  • There are obstacles in the robot's path.
  • The bumper is stuck.
  • The anti-fall sensor is dusty.
  • Gently tap the protective cover to remove any foreign objects.
  • Clear obstacles immediately.
  • After clearing obstacles or foreign objects, gently tap the bumper.
  • Immediately remove dust and dirt from the anti-fall sensor lens.
Robot has no voiceLanguage settings are muted or set to low volume.Increase the app volume.
Delayed response in app operation
  • Network overload.
  • Poor Wi-Fi signal reception on the phone.
  • Insufficient network bandwidth.
  • Restart the router to reduce the number of connected users.
  • Check the phone's settings.
  • Increase network bandwidth.
App shows device offline
  • Phone is not properly connected to the network.
  • Router is not functioning correctly.
  • Wireless network configuration on the device has been deleted.
  • Wi-Fi password changed or network replaced.
  • Robot automatically shuts down due to low battery.
Please try the following solutions:
  • Reconnect the phone to the network.
  • Restart the router.
  • Add a new device to the app.
  • Press and hold both the Power button and the Return-to-Charge button for 3 seconds to enter network configuration mode.
  • Follow the instructions on the phone to add the device again.
  • Dock the robot to the base station and pay attention to the "Charging started" prompt.
App cannot scan the robot's QR codeThe robot's QR code is unclear or damaged.Access the MiHome app - Add a device. Method 1: Select "Add by model" and search for the corresponding device. Method 2: Select "Nearby devices" and search for nearby devices you wish to add.
Robot does not respondChild lock is enabled.
  • Press the main unit's button for 3 seconds to turn off the child lock; the robot will then prompt "Child lock is off".
  • Click the child lock switch to turn off the child lock in the app's "More Settings"; after closing, the robot will prompt "Child lock is closed".
Mop-1 cannot be cleaned
  • Clean water tank is empty.
  • Clean water tank is full.
  • Remove the clean water tank to add water.
  • Remove the water tank and add water.
Mop-2 cannot be cleanedThe clean water tank of the automatic water supply and drainage module (optional) is not installed properly.Check if the water pipe is connected properly. Ensure the switch of the water three-way valve is open.
Mop-3 cannot be cleanedThe dirty water tank filter box of the automatic water supply and drainage module (optional) is not installed correctly; or the dirty water tank of the automatic water supply and drainage module (optional) is not installed properly.Check if the dirty water tank filter box of the automatic water and drainage module is in place; check if the dirty water pipe is connected; remove the dirty water tank filter box of the automatic water and drainage module, clean the filter box, and reinstall it.
Dust leakage during robot operationThe dust collection port of the dust box is blocked by foreign objects.Clean the foreign objects from the dust collection outlet.

(1) For more details on handling exceptions, please refer to the push notification from the app. (2) For other errors that cannot be handled, please contact customer service at the point of sale.

Statement

ROHS

Part NameHazardous Substances
PbHgCdCr(VI)PBBPBDE
Electronic Circuit
Switch
Power AdapterX
Battery Module
Vacuum Motor Module
Side Brush Motor Module
Caster Wheel Module
Water Tank Module
Part NameHazardous Substances
PbHgCdCr(VI)PBBPBDE
Filter Assembly
Side Brush Assembly
Front Wheel Assembly
Dust Cup Assembly
Main Body Assembly
Top Cover Assembly
Charging Station Assembly

Notice:

  1. This table is compiled according to the requirements of SJ/T 11364.
  2. ○: Indicates that the content of the hazardous substance in all homogeneous materials of the component is below the limit requirements specified in GB/T 26572.
  3. X: Indicates that the content of the hazardous substance in at least one homogeneous material of the component exceeds the limit requirements specified in GB/T 26572.
  4. All components marked with "x" in this table comply with the RoHS Directive of the European Union, Directive 2011/65/EU of the European Parliament and of the Council on the restriction of the use of certain hazardous substances in electrical and electronic equipment, and its amendments.

Product Parameters

ItemParameters
Base Size340 × 400 × 560 mm
Overall Size325 × 325 × 99 mm
Rated Voltage14.4 V ⎓
Battery CapacityLithium-ion 5200 mAh
Dust Box Capacity0.27 L
Total WeightApproximately 14.5 kg
ItemParameters
Charging TypeAutomatic Charging
Cleaning ModeWhole House, Area, Spot, Scheduled
Charging TimeApproximately 6.5 hours
Cleaning TimeSweep and Mop Combined: 150 Min
Main Button TypeOne-Key-Start
Noise Level Item65 dBA (Sweeping and Mopping), 83 dBA (Dust Collection)

Warranty Card

Relevant Information (to be filled by user)

Name:_________________________Frequently Used Phone Number:_________________________
Address:_________________________Place of Purchase:_________________________
Product Model:_________________________Product Number:_________________________
Repair Location:_________________________Invoice Number:_________________________
Date of Purchase:_________________________

Maintenance Log

Date of Repair:_________________________Content of Fault:_________________________
Details of Treatment:_________________________
Name of Maintenance Unit:_________________________Signature of Repairer:_________________________
Phone of Maintenance Unit:_________________________

Contact Information

Suzhou New Ebao Technology Co., Ltd

Address: 2-202 (2), building 2, Microsystem Park, No. 2, Peiyuan Road, High-tech Zone, Suzhou, China

Website: https://jonrtech.com/

E-Mail: service@jonrtech.com

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