JONR P20 Pro Robot Vacuum Cleaner with All-in-One Cleaning Station
User Manual
Please read this manual carefully before use and keep it properly.
Safety Tips
Usage Suggestions
Charging time may be extended in the following situations:
- Charging in a location where room temperature exceeds 30 degrees Celsius.
- Charging immediately after operation interruption.
Regardless of usage duration, please charge after cleaning is completed. If not charging, it is recommended to unplug the power adapter immediately. If your device is not used for a long time (more than 2 months), please unplug the power adapter. To ensure battery life, it must be fully charged every 2 months. The casing or power adapter may become hot during charging, which is normal.
If your home's Wi-Fi password changes or you switch routers, the robot vacuum cleaner will appear offline in the app. You can restore the connection by reconfiguring the network without changing the Mi Home App account. If someone else wants to control the robot vacuum cleaner via the app, the homeowner can invite them to the household via the app. The invited member must have already downloaded the Mi Home App and registered a Mi account. If the Mi Home App account changes, old users can delete the device from the mobile app. New users can then follow the network configuration guide to set up the device. If old users have not deleted the device from the mobile app, it will be automatically removed when new users have successfully set up the network.
Do not place the robot vacuum cleaner near heat sources, radiation, or burning cigarettes. Suction of the following substances is strictly prohibited:
- All liquids such as water and solvents.
- Construction dust and debris such as lime and cement dust.
- Heat-generating items such as unextinguished coal and cigarettes.
- Sharp fragments such as glass.
- Flammable and explosive materials such as gasoline or alcohol products.
Only authorized technicians are permitted to disassemble this product. Self-disassembly of this product is strictly prohibited.
To remove the battery, please follow these steps:
- Turn off the robot vacuum.
- Unscrew the screws of the battery cover plate.
- Remove the battery cover plate.
- Pull out the battery connector and remove the battery.
General Safety Precautions
It is strictly prohibited for children, persons with disabilities, or persons lacking common sense and experience in handling household appliances to use this product without the guidance of an authorized person. This product is intended for indoor household use only. Do not use it outdoors. Your robot vacuum cleaner is an electrical appliance and must be used under normal conditions. Do not touch the power cord, socket, or power adapter with wet hands. Empty the dustbin before use if it is full. Interrupt the power supply when cleaning, repairing, or temporarily not using the robot vacuum cleaner. Do not immerse the robot vacuum cleaner in water, keep it away from heaters, and do not expose it to direct sunlight to avoid fire. Use only the supplied power adapter in the original packaging; using other adapters may cause product damage. Users are not permitted to arbitrarily replace the button batteries inside the machine. If battery replacement or disposal is required, do not dispose of it in household waste. For proper handling, please contact customer service. Remove the battery from the machine before disposing of it. Ensure the product is not connected to the power supply when removing the battery. Please recycle used batteries safely. Do not touch the conductors with electrodes or plugs to avoid short circuits. Before using this product, remove all fragile items (such as glassware, lamps, etc.) from the floor, as well as items that could get caught in the side brush, air inlet, and drive wheel (such as wires, curtains, and various wrapping materials). Do not place the product in locations where it can easily fall (e.g., on tables and chairs). The product may not function correctly in bright light. Do not kink the cables excessively and do not place heavy or sharp objects on the machine. Do not add laundry detergent, washing soap, unofficial JONR cleaning agents, disinfectants, hand sanitizers, unknown oily liquids, or acidic or alkaline substances into the base station's water tank to avoid unknown damage. If the product needs to be drilled into walls or floors and there are hidden wires or pipes, or if the positions of wires, water pipes, gas pipes, etc., cannot be clearly identified, consultation with the user is required. You can also use a touch pen to determine if power lines run through the drilling position to avoid accidents causing personal injury by drilling into damaged power lines. This product requires water during use. If it is not used for a long time or the power is turned off at low temperatures, the water must be drained.
Product Introduction
Component Introduction
Robot - Top View (Cover Closed)
Key components include:
- Power Button: Controls power on/off and cleaning start/pause.
- Radar Coverage: Indicates the area the robot's sensors cover.
- Front Bumper (with built-in laser scanner): Detects obstacles.
- Return to Charge: Button to send the robot back to the charging station.
- Ladeterminals: Connects to the charging station.
Robot - Bottom View
Key components include:
- Side Brush: Sweeps debris into the suction path.
- Edge Sensor: Helps navigate along walls and edges.
- Anti-Tangle Roller Brush and Cover Plate: Main brush for picking up debris, designed to reduce tangling.
- Omni-directional Wheel: Allows for maneuverability.
- Anti-fall Sensor: Prevents the robot from falling down stairs.
- Mop Pad: For mopping function.
Robot - Top View (Cover Open)
Key components include:
- Top Cover: Access to internal components.
- Dust Box: Collects dirt and debris.
Base Station Component Introduction
Base Station - Front View (CH8407)
Key components include:
- Indicator Light: Shows the status of the base station.
- Robot Docking Stop: Guides the robot to dock correctly.
- Dust Bin: Collects dust from the robot.
- Cleaning Slot (Removable): For maintenance.
Base Station - Rear View (CH8407)
Key components include:
- Slot for Power Cable Storage: Organizes the power cord.
Base Station - Top View (CH8407)
Key components include:
- Left Side: Dirty Water Tank.
- Right Side: Clean Water Tank.
Entrance to Base Station
Key components include:
- Charging Interface: Connects to the robot for charging.
Accessory List
The following accessories are included with the JONR P20 Pro:
- Side Brush x1
- Base Ramp Extension Plate x1
- Dust Bag x1 (already installed on the base station)
- Mops x2
- Charging Interface X2
Product Installation
Base Station Placement (CH8407)
- Place the base station on a hard surface against a wall, ensuring at least 8 cm of space on both sides and a clear area of at least 1.2 m in front.
- Plug the power cord into the socket and carefully wind any excess cable into the rear cable slot of the base station to avoid interfering with the robot's operation.
❗ Notice:
- Avoid direct sunlight.
- Do not cover the base station's signal transmission area with stickers or other objects.
- Do not place the base station on soft surfaces like carpets.
- Ensure the charging area is dry.
Clean Water / Dirty Water Preparation
- To add clean water, remove the right clean water tank, open the top cover, fill with clean water, and then place it back into the base station.
❗ Notice: Do not add laundry detergent, washing soap, unofficial JONR cleaning agents, disinfectants, hand sanitizer, unknown oily liquids, or acidic or alkaline substances into the water tank to avoid unknown damage.
- To empty the dirty water, please remove the left dirty water tank, open the lid lock, and then tilt the tank to pour out the dirty water.
Installing the Side Brush
- Press the side brush firmly into the slot until you hear a "click" sound, indicating that the installation is complete.
- To remove the side brush, turn the robot vacuum upside down, grasp the rubber-coated legs of the side brush with both hands (be careful not to pull the bristles forcefully), and pull it out.
Installing the Mop Pad
- Mount the mop cloth onto the mop pad according to the illustration.
- Install the mop pad with the mop cloth onto the main unit.
? Friendly Reminder: For the first use, the mop is already mounted on the mop pad.
Intelligent Operation
Powering On and Charging
Connect the power adapter to the base station. Press and hold the power button on the robot for three seconds to turn it on. Wait for the operation indicator to light up steadily, then place the robot on the base station for charging as shown in the diagram. Keep the robot charged for convenient daily use.
❗ Notice:
- When docking manually, ensure the charging contacts face inwards.
- Please ensure the robot's battery is charged to 100% before the first cleaning.
? Friendly Reminder: For the first use, it is recommended to manually dock the robot into the base station. The robot will power on automatically.
Environment Preparation
Before starting the cleaning process, clear the floor of scattered wires, hard objects, sharp objects (e.g., nails and glass), and other debris. Also, remove any items that could easily tip over, are fragile, valuable, or potentially hazardous. This helps prevent entanglement, blockage, dragging, or collision by the robot, which could lead to personal injury or property damage.
Networking
- Download the App: Search for "Mi Home" in the App Store or scan the QR code below to download and install the Mi Home App.
- Add Device: Follow the prompts in the app to add the device.
- Ensure your phone is connected to your home Wi-Fi network. Tap the "+" icon in the upper right corner of the app's home screen, then tap "Add Device" or "Scan".
- Scan the QR code on the device.
- Follow the instructions in the app until it indicates that the connection is successful.
❗ Notice:
- The Mi Home App supports iOS 13.0 and later, and mobile operating system versions of Android 8.0 and later. You can check your mobile system version under "Settings – About Phone".
- This model does not support routers with WEP encryption.
- The name and password of the wireless home network must not contain Chinese characters or spaces.
- When configuring the network for the robot vacuum, follow the instructions in the app. This product only supports 2.4 GHz Wi-Fi communication. Ensure you select the 2.4 GHz network when choosing your current home Wi-Fi network. (Refer to the manual for more details.)
- The robot vacuum must use a wireless network during setup. After successful setup, you can operate the Mi Home App in a wireless network/mobile network environment to remotely control the robot vacuum.
? Friendly Reminder: This user manual is based on tests with the Mi Home App Version 8.17.1. Software and product features are continuously updated, and different versions may have interface differences compared to the current version. For precise instructions, please refer to the user instructions of the latest version.
Robot Usage
Starting Operation
When the robot is powered on, briefly press the button on the robot to start operation.
Pausing Operation
While the robot is working, briefly press any button on the robot's body to pause operation.
Resuming Operation
When the robot is paused, briefly press the button on the robot to resume operation.
Powering Off
When the robot is powered on, press and hold the button on the robot for 3 seconds to turn it off.
Returning to Charge
When the robot is powered on, briefly press the button on the robot to return it to the base station for charging from its current position.
Child Lock (Key Lock)
Users can activate the child lock function by pressing and holding the button on the robot's body for 3 seconds or by using the app. When the child lock is activated, the buttons on the robot and base station are disabled, and operation can only be performed via the app to prevent pets or children from accidentally pressing buttons. To deactivate the child lock, press and hold the button for 3 seconds or deactivate it via the app in the "More" settings. After deactivation, the robot will give a voice prompt indicating that the child lock has been deactivated.
Restoring Factory Settings
Press and hold both the Power button and the Return-to-Charge button for 7 seconds to restore factory settings.
? Notice:
- This product is for indoor use only. Do not use it for outdoor cleaning.
- Do not immerse the robot in water, as this may cause short circuits or electrical damage.
Button Operations for the Robot
Button | Operations | Function |
Power Button | Long press for 3 seconds | Power On/Off |
Short press | Start Cleaning | |
Robot Button | Short press (when robot is in standby mode outside the charging station) | Start Cleaning |
Short press (when robot is in the charging station) | Return to Charge Station | |
Double short press (when robot is in the charging station) | Start Dust Collection | |
Robot Button | Double short press (when robot is in standby mode outside the charging station) | Start Mopping |
Long press for 3 seconds | Start Spot Cleaning | |
Power Button + Robot Button | Simultaneously long press for 3 seconds | Activate/Deactivate Child Lock |
Power Button + Robot Button | Simultaneously long press for 7 seconds | Force Power Off |
Power Button + Return to Charge Button | Simultaneously long press for 7 seconds | Enter Network Configuration Mode |
Power Button + Return to Charge Button | Simultaneously long press for 7 seconds | Restore Factory Settings |
Robot Light Effect Explanation
Control Light | Light Effects | Meaning |
Robot Control Light | Off | Power Off / Sleep Mode / Do Not Disturb |
Gradual White Light | Power On | |
Solid White | Normal Status | |
Breathing White | Repositioning / Charging / Drying | |
Solid Red | Low Battery Level | |
Flashing Red | Error | |
Flashing White | Networking | |
Base Station Control Light | Off | Power Off / Sleep Mode / Do Not Disturb |
Gradual White Light | Power On | |
Solid White | Normal Status | |
Flashing Red | Error |
⚠️ This device can be used by children aged 8 years and above, and by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge, provided they are supervised or instructed on the safe use of the device and understand the hazards involved. Children must not play with the device. Cleaning and user maintenance must not be carried out by children without supervision.
Base Station Usage
Mop Pad
To ensure effective mopping, the robot will automatically return to the base station every 10 minutes of cleaning to clean the mop pad. Alternatively, users can manually adjust the mop pad cleaning frequency in the app according to their needs. After completing a mopping task and returning to the base station, the robot will also automatically clean the mop (which may take slightly longer).
Drying
After a mopping task is completed and the robot returns to the base station, the mop will undergo an automatic drying process (default is hot air, but can be changed in app settings). Users can manually control the start/stop of mop drying in the app.
Dust Collection
During or after a cleaning task, the robot returns to the base station for automatic dust collection. Users can manually initiate a dust collection task in the app or adjust the dust collection frequency in the base station settings. Ensure the dust bag in the base station is properly installed and not full.
❗ Notice:
- Do not forcibly remove the robot during the mopping cleaning process.
- Do not move the base station while the robot is cleaning.
? Tip: For optimal cleaning performance, it is recommended to start the robot from the base station during its first use.
App Usage
For more robot functions, please access the device settings in the Mi Home App.
? Friendly Reminder: The software and product features are continuously updated, and the user interface may vary across different versions. For actual functions, please refer to the latest version of the app.
App Function List
- Base Functions:
- Whole House Cleaning
- Room Cleaning
- Area Cleaning
- Return to Base Station for Charging
- Cleaning Settings:
- Suction Power
- Cleaning Modes
- Mop Humidity
- Pure Vac
- Pure Mopping
- Sweep and Mop Combined
- Sweep First, Mop Later
- Base Station Settings:
- Spill Interval
- Dust Collection Frequency
- Carpet Cleaning Mode
- Carpet Boost
- Extra Corner Protection
- Dust Collection
- Mop Cleaning
- Mop Drying
- Other Function Settings:
- Custom No-Go Zones
- Room Editing
- Map Management
- Cleaning Records
- Scheduled Cleaning
- Language Settings
- Consumable Status
- Child Lock
- Locate Robot
Maintenance and Care
Parts and Maintenance Instructions
To keep the main unit in good condition, it is recommended to follow the daily maintenance steps listed in the following table:
Part Cleaning | Cleaning Frequency | Replacement Frequency |
Base Station Cleaning Tray | Once every 1-2 weeks | / |
Anti-Tangle Main Brush | Once every 2 weeks | Every 6-12 Months |
Side Brush | Once every 2 weeks | Every 3-6 Months |
Dust Bin | As needed | / |
Dust Box Filter | Once every 2 weeks | Every 3-6 Months |
Mop | / | Every 1-3 Months |
Caster Wheel | Once per month | / |
Sensors | / | Approximately every 2.5 months or as needed |
Dust Bag | / | Replace every 2-3 months or as needed |
Dust Bin and Filter Maintenance
- Open the cover on the robot and press the dust box release button to remove the dust box. Remove the dust box filter from the latch and empty the dust box.
- The dust box filter can be washed with water. Let it air dry after washing before placing it back into the dust box.
❗ Reminder: To ensure the effectiveness of the filter, it is recommended to clean and replace the filter regularly.
Roller Brush Maintenance
- Press the release button on the left side cover and lift it to remove the anti-tangle roller brush and cover.
- Clean any tangled hair or threads on the roller brush with a suitable tool, then clean the roller brush and cover with a soft cloth.
- Rinse the roller brush with water and let it dry. Reinstall the anti-tangle roller brush onto the robot for use.
Sensor Maintenance
- Wipe the permeable window of the laser scanner.
- Wipe the anti-fall sensor.
- Wipe the edge sensor.
Base Station Cleaning
- Gently press the central latch at the bottom of the station and pull it upwards to remove the cleaning tray.
- Rinse the cleaning tray with clean water, let it dry, then place it back into the base and reattach the station.
Drive Wheel Cleaning
Rotate the drive wheel back and forth to remove any foreign objects, then clean it with a soft cloth.
Side Brush Cleaning
Remove the side brush; use a suitable tool to remove dust.
Dust Bag Replacement
- Remove the dust container cover.
- Pull the dust bag outwards to remove it.
- Wipe the dust container area with a soft, dry cloth.
- Insert the new dust bag and reattach the dust container cover.
? Friendly Reminder: The black cotton on the left side of the dust bag is filter cotton. Please do not remove or discard it.
Frequently Asked Questions (FAQ)
Description of Exception | Possible Cause | Solution |
Robot cannot charge | Robot has no contact with the charging terminal |
|
Robot cannot return to charge | Robot is trapped |
For more details, see the "Base Station Placement" section in the user manual.
|
Does not work or recharges before completing cleaning | Robot battery is weak |
|
Not cleaned at the scheduled time |
|
|
Robot gets stuck | The left or right wheel is stuck. | Restart the robot on a level surface. |
Robot moves backward |
|
|
Robot has no voice | Language settings are muted or set to low volume. | Increase the app volume. |
Delayed response in app operation |
|
|
App shows device offline |
| Please try the following solutions:
|
App cannot scan the robot's QR code | The robot's QR code is unclear or damaged. | Access the MiHome app - Add a device. Method 1: Select "Add by model" and search for the corresponding device. Method 2: Select "Nearby devices" and search for nearby devices you wish to add. |
Robot does not respond | Child lock is enabled. |
|
Mop-1 cannot be cleaned |
|
|
Mop-2 cannot be cleaned | The clean water tank of the automatic water supply and drainage module (optional) is not installed properly. | Check if the water pipe is connected properly. Ensure the switch of the water three-way valve is open. |
Mop-3 cannot be cleaned | The dirty water tank filter box of the automatic water supply and drainage module (optional) is not installed correctly; or the dirty water tank of the automatic water supply and drainage module (optional) is not installed properly. | Check if the dirty water tank filter box of the automatic water and drainage module is in place; check if the dirty water pipe is connected; remove the dirty water tank filter box of the automatic water and drainage module, clean the filter box, and reinstall it. |
Dust leakage during robot operation | The dust collection port of the dust box is blocked by foreign objects. | Clean the foreign objects from the dust collection outlet. |
(1) For more details on handling exceptions, please refer to the push notification from the app. (2) For other errors that cannot be handled, please contact customer service at the point of sale.
Statement
ROHS
Part Name | Hazardous Substances | |||||
Pb | Hg | Cd | Cr(VI) | PBB | PBDE | |
Electronic Circuit | ○ | ○ | ○ | ○ | ○ | ○ |
Switch | ○ | ○ | ○ | ○ | ○ | ○ |
Power Adapter | X | ○ | ○ | ○ | ○ | ○ |
Battery Module | ○ | ○ | ○ | ○ | ○ | ○ |
Vacuum Motor Module | ○ | ○ | ○ | ○ | ○ | ○ |
Side Brush Motor Module | ○ | ○ | ○ | ○ | ○ | ○ |
Caster Wheel Module | ○ | ○ | ○ | ○ | ○ | ○ |
Water Tank Module | ○ | ○ | ○ | ○ | ○ | ○ |
Part Name | Hazardous Substances | |||||
Pb | Hg | Cd | Cr(VI) | PBB | PBDE | |
Filter Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Side Brush Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Front Wheel Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Dust Cup Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Main Body Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Top Cover Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Charging Station Assembly | ○ | ○ | ○ | ○ | ○ | ○ |
Notice:
- This table is compiled according to the requirements of SJ/T 11364.
- ○: Indicates that the content of the hazardous substance in all homogeneous materials of the component is below the limit requirements specified in GB/T 26572.
- X: Indicates that the content of the hazardous substance in at least one homogeneous material of the component exceeds the limit requirements specified in GB/T 26572.
- All components marked with "x" in this table comply with the RoHS Directive of the European Union, Directive 2011/65/EU of the European Parliament and of the Council on the restriction of the use of certain hazardous substances in electrical and electronic equipment, and its amendments.
Product Parameters
Item | Parameters |
Base Size | 340 × 400 × 560 mm |
Overall Size | 325 × 325 × 99 mm |
Rated Voltage | 14.4 V ⎓ |
Battery Capacity | Lithium-ion 5200 mAh |
Dust Box Capacity | 0.27 L |
Total Weight | Approximately 14.5 kg |
Item | Parameters |
Charging Type | Automatic Charging |
Cleaning Mode | Whole House, Area, Spot, Scheduled |
Charging Time | Approximately 6.5 hours |
Cleaning Time | Sweep and Mop Combined: 150 Min |
Main Button Type | One-Key-Start |
Noise Level Item | 65 dBA (Sweeping and Mopping), 83 dBA (Dust Collection) |
Warranty Card
Relevant Information (to be filled by user)
Name: | _________________________ | Frequently Used Phone Number: | _________________________ |
Address: | _________________________ | Place of Purchase: | _________________________ |
Product Model: | _________________________ | Product Number: | _________________________ |
Repair Location: | _________________________ | Invoice Number: | _________________________ |
Date of Purchase: | _________________________ |
Maintenance Log
Date of Repair: | _________________________ | Content of Fault: | _________________________ |
Details of Treatment: | _________________________ | ||
Name of Maintenance Unit: | _________________________ | Signature of Repairer: | _________________________ |
Phone of Maintenance Unit: | _________________________ |
Contact Information
Suzhou New Ebao Technology Co., Ltd
Address: 2-202 (2), building 2, Microsystem Park, No. 2, Peiyuan Road, High-tech Zone, Suzhou, China
Website: https://jonrtech.com/
E-Mail: service@jonrtech.com