Mercury VDB720P Smart Wi-Fi HD Video Doorbell
Item ref: 350.025UK
User Manual
Bring safety and security to your home with a wireless video doorbell. Easily answer the door, wherever you are, by receiving crystal clear images and enabling 2-way audio straight to your smart device via the App. The handy motion detector feature sends alerts to your device when someone's near the front door. For additional security, day and night mode automatically switches and images are clearly visible even in darkness, for safety at all times. With quick and convenient setup, install the App and connect the doorbell to your home Wi-Fi network in minutes. The stylish and slim design will be a great addition to the front of your house, simply mount to the wall and be assured with the confidence of knowing who's at the door, whether you're at home or out.
Features:
- HD Video: Receive and record crystal clear images direct to your smart device
- Two-Way Audio: Answer the door wherever you are, then see and converse with your visitors directly from your smart device
- Night Vision Mode: Automatically enabled in the hours of darkness
- Motion Detection: Sends alerts to your smart device when someone is in close proximity of the unit
- Quick and Easy Setup: Connects to your 2.4Ghz home Wi-Fi network in minutes
- Easy to use App compatible with iOS and Android devices
- Comes complete with rechargeable batteries and wall fixing kit
Specifications:
Video resolution | 1280 x 720 |
---|---|
Viewing angle | 166° |
Audio format | Two-way audio with noise cancelling |
Transmission frequency | IEEE 802 11 b/g/n (2.4Ghz only) |
Storage capacity | Up to 32GB SD card (not supplied) |
IP rating | IP44 |
Batteries | 2x 18650 batteries (total 5200mAh) |
Power consumption | 200uA in standby, 170mA in use |
Dimensions | 140 x 75 x 30mm |
Weight | 275g |
Pack contents:
- 1pc Smart video doorbell
- 2pcs 18650 Rechargeable batteries
- 1pc Security screw and key
- 1pc Wall fixing kit including self-adhesive pad, screws and wall plugs
- User manual
Unit features:
The doorbell unit features the following components:
- IR LED
- Light Sensor
- PIR sensor
- Camera lens
- Microphone
- Lens
- Call Button
- Indicator LED
- Speaker
- USB Charging port
- Reset button
- Battery compartment
- Fixing holes
- Locating pins
- Security screw locating pin
Installation guide:
- Disconnect the mounting plate from the main unit by sliding the unit upwards while holding the plate.
- Using the fixing screws and plugs provided, fix the plate to the wall in the desired location. Alternatively, use the self-adhesive strip provided if fixing to a PVC doorframe.
- NOTE: It is advisable to test the video quality of the doorbell before installation to ensure it's receiving a strong enough signal from your wireless network.
- The rechargeable batteries are supplied in the unit, ensure these are inserted in the correct direction and that any shipping tags have been removed from the contacts.
- Press the reset button for around 5 seconds until the indicator LEDs blink slowly to show that the unit is ready to use.
- Replace the battery cover, slot the main unit back into the mounting plate and fix securely with the security screw and hex-key provided.
Device Setup:
- To pair the doorbell with your smart device, you need to install the App. Search for “XSH Cam” in your App store or scan the provided QR codes to download the App directly to your smart device. [QR Code for iOS App] [QR Code for Google App] [QR Code for Android App]
- Before starting, ensure your smart device is connected to a 2.4GHz Wi-Fi network. NOTE: This device will not work on faster 4.8Ghz networks.
- Launch the XSH Cam App on your smart device and tap the “Add a device" button, followed by "Setup device".
- Power up the smart doorbell. You should hear a voice prompt indicating the device is ready to pair. If you do not hear this prompt, press and hold the red reset button on the back of the unit for approximately 5 seconds to reset the device. Once in pairing mode, the LED indicator on the front of the doorbell will flash blue.
- The App will automatically connect to the same Wi-Fi network as your smart device and prompt you to enter your wireless network name. Enter the correct password for your wireless network and press the “Next” button.
- Your smart device will now search for the doorbell. To ensure a successful connection, keep the devices within a 30cm distance and ensure the volume on your smart device is raised to an audible level to hear the pairing tone.
- Once paired, you will hear an audible connected message and see a confirmation screen. Here, you need to enter a name for your device (if necessary) and a password (of at least 8 characters). Select “Non-Chinese Mainland” at the bottom and press the “Finish” button.
- Setup is now complete. The doorbell will appear as a new device in your device list. To view a live feed, tap the small screen representing the doorbell in your device list.
- With the live feed running, you can access the camera's features and settings by clicking the settings button in the bottom right corner. This allows you to adjust various settings to suit your environment, including: poor light settings, PIR detection level, and whether to record video and images to the internal SD card (not supplied).
- Within the settings section, you can also find a share QR code option. Selecting this allows you to send the QR code to family and friends who wish to share the doorbell video feed.
Wi-Fi Doorbell Features:
Control buttons on the live video screen allow for recording, muting, zooming, and making live voice calls. Refer to the diagram for details:
- 1. SD/HD toggle
- 2. Live Wi-Fi, battery and connection information
- 3. Live video feed
- 4. Snapshot
- 5. Live 2-way speech
- 6. Video record
- 7. View photo album (on device or storage)
- 8. Switch between standard and zoom mode
- 9. Cruise from left to right in zoom mode
- 10. Voice mute
- 11. Settings (adjust PIR, night mode, etc.)
When a visitor presses the doorbell, a chime sound will be heard on all connected smart devices, and a notification message will appear on the screens. To view your visitor, press the notification directly or open the App and press anywhere on the live video feed screen (3).
To converse with your visitor, press the Live speech button (5). You can also record video footage of the conversation and your visitors' movements by pressing the Video record button (6).
To view the video feed in full screen mode, rotate your smart device into landscape position. Zoom in and out using the pinch-to-zoom method common on touch screen devices.
The doorbell is equipped with a PIR sensor that detects movement around the unit and sends an audible and visible notification when triggered. Sensitivity can be adjusted in the settings screen with four options: Disabled (turns off PIR), Low (notification after 7 seconds of continuous movement), Medium (notification after 5 seconds of movement), and High (notification after 1-2 seconds of movement). When using an internal SD card, the PIR alert function will also trigger live video recording for approximately 30 seconds directly to the unit.
Note: When in a busy or crowded location, it is recommended to disable the PIR function to avoid continuous alerts.
Useful Reminders:
- The device is powered by 2 x 18650 rechargeable lithium batteries. Fully charged batteries provide up to 6 months of usage. A warning message will appear on connected smart devices when batteries are low. Recharge batteries promptly to prevent the unit from powering down.
- Keep the doorbell within good reach of your wireless router's coverage and avoid obstructions like thick walls, ceilings, and doors. Permanent mounting should only be done after confirming acceptable video stream quality.
- This is a low-power, intelligent product supporting remote wakeup from connected devices, PIR human detection, and doorbell press activation. After any of these functions, the unit remains in a live state for a maximum of 30 seconds before returning to standby.
- An optional plug-in chime (not supplied) can be connected to the same network as the doorbell and smart devices. This chime triggers only when the doorbell press is activated and is useful if no smart devices are connected.
Troubleshooting:
Issue | Solution |
---|---|
Smart device won't connect to doorbell | Ensure both devices are within 30cm of each other. Ensure you are using a 2.4Ghz network. Ensure the volume on your smart device is at an audible level. |
No audio on smart device | Ensure the volume is turned up. Ensure the voice mute button isn't selected. |
PIR detection is being triggered too often | Ensure the PIR on the doorbell is clean and free of obstructions. Adjust the sensitivity of the PIR in the settings mode to suit the environment. |
PIR detection isn't working | Ensure the PIR on the doorbell is clean and free of obstructions. Ensure the PIR settings on your device are set to the correct level. |
My visitor cannot hear me outside, but I can hear them | Ensure you have pressed the 2-way talk button on your smart device. |
The video feed quality is poor or lagging | Ensure the doorbell is located within a reasonable distance to your wireless router. |
Warnings:
- For electrical safety, never clean the unit with water or other liquids, or immerse it in water. Always clean the lens and unit with a dry, soft, lint-free cloth.
- Keep the unit out of direct sunlight and away from heavy rainfall and moisture.
- If connecting to the UK-mains supply, consult a qualified electrician for installation.
- Do not use this device if it is damaged.
- Do not attempt to repair or disassemble the device, as this will invalidate your warranty.
The device is CE marked and has an IP44 rating.
This product is classed as Electrical or Electronic equipment and should not be disposed of with other household or commercial waste at the end of its useful life. The goods must be disposed of according to your local council guidelines.
Errors and omissions excepted. Copyright© 2018 AVSL Group Ltd.