Manuals+

Veepeak VP11: FAQs & Troubleshooting

Frequently Asked Questions

The Veepeak VP11 is a powerful OBD2 scanner designed for Android devices, offering comprehensive vehicle diagnostics. This guide addresses common questions regarding its features, compatibility, and usage.

App Compatibility: The VP11 requires a third-party OBD2 app, available from the Google Play Store. Popular choices include Car Scanner ELM OBD2, Inforcar, OBD Fusion, and OBD Auto Doctor. The functionality depends on the chosen app.

Device Compatibility: The VP11 works with Android and Windows devices. It is incompatible with iOS devices; for iPhone or iPad, the Bluetooth 4.0 version (OBDCheck BLE) is recommended.

Connection Method: The VP11 utilizes classic Bluetooth. Ensure your app is set to connect via Bluetooth and select 'OBDII' as the device. It does not support Bluetooth LE.

Diagnostic Levels: Standard OBD-II diagnostics cover emissions-related data and trouble codes. Advanced diagnostics, supported by specific apps, can access manufacturer-specific data like transmission temperature, ABS, and airbag systems.

EVs and Motorbikes: While the VP11 may work with some hybrid or electric vehicles, compatibility can vary. For motorbikes, it functions if they use OBD-II protocols and a suitable app is available. MotoScan App is supported for BMW motorbikes with limitations.

Common Issues & Troubleshooting

Encountering issues? This section provides solutions for common problems:

  • Device Not Powering Up: Check your vehicle's 12V power source (cigar fuse) and try another vehicle.
  • OBDII Not Visible in Bluetooth List: Ensure the device isn't connected to other devices, restart your phone's Bluetooth, and refresh the list.
  • Pairing Issues (Android): Try toggling Bluetooth, restarting your phone, disabling other connections (WiFi/cellular), clearing Bluetooth cache, or using in-app pairing settings. For Android 13+, adjust Bluetooth settings to 'Unrestricted'.
  • Disconnection Issues: Keep the device close to your phone, close other apps, and ensure the app is updated.
  • No Data Read / ECU Connection Fails: Ensure a secure fit in the OBD2 port, verify vehicle compliance, and try a different app.
  • Trouble Codes Not Read/Cleared: Some codes may require specific app features or fixing the underlying issue.

For further assistance or if you cannot find a solution, contact Veepeak customer support at support@veepeak.com.

Models: VP11, Veepeak, Veepeak, Veepeak, Mini, Bluetooth, OBD, II, Scanner, Auto, Check, Engine, Light, Code, Reader, Car, OBD, Diagnostic, Scan, Tool, for, Android, Incompatible, with, iOS

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