Philips SRP4004/27 Universal Remote Control

Register your product and get support at www.philips.com/welcome

Your SRP4004

Congratulations on your purchase of the Philips SRP4004 universal remote control. After setting up the remote control, you can operate up to 4 different devices with it.

Simple Setup

Improved with Philips patented (pending) Simple Setup technology, the SRP4004 can be set up easily for TV, DVD player/recorder, VCR, and all common Cable, Satellite, and other set-top boxes, such as DirecTV, Comcast, AT&T, Verizon, Time Warner, Scientific Atlanta, Tivo, and many more.

Simply follow the instructions in chapter 2.2 to set up the remote control for your devices.

Glow Buttons

The remote control glow buttons ([volume down button] -VOL +, [channel up button] -CH +, [enter button] ENTER, [minus button] (-) and the numeric buttons) light up in the dark, enabling easy use of the remote control, even in a dimly lit room.

Getting Started

Inserting the Batteries

Note: When replacing the batteries, all user settings will be retained in the remote control memory for 5 minutes.

Setting Up the Universal Remote Control

The example below instructs you how to set up your universal remote control for your TV. You can repeat the same steps for other devices (DVD player/recorder, Cable/Satellite box, and VCR) which you want to operate, using the SRP4004.

The remote control can be set up to operate any 4 of the following devices:

Device NameDescription
TVTraditional TV, flat screen TV, projection TV, TV part of TV/VCR, TV/VCR/DVD, and TV/DVD combos.
DVDDVD player/recorder (DVDR), DVD/Hard Disk Drive combination (DVDR-HDD), Blu-Ray player, High Definition DVD player (HD-DVD), DVD part of TV/DVD, TV/VCR/DVD, and VCR/DVD combos.
CBL/SATCable box, satellite receiver, Internet Protocol TV (IPTV), Free To Air TV, High Definition Television decoder (HDTV), and Tivo.
VCRVideo cassette player/recorder, Personal video recorder (PVR), VCR part of TV/VCR, TV/VCR/DVD, and VCR/DVD combos.

Example: Setting Up the Universal Remote Control to Operate Your TV

  1. Switch ON the TV manually or use the original remote control for this. Tune to channel 1.
  2. Press and hold the [TV button] device selection button for 5 seconds until the red Setup light [setup light indicator] remains lit. The remote control is now in setup mode.
  3. Look up the 4-digit code for your brand in the brand list at the back of this user manual. A 4-digit code is shown for each brand. Use the digit buttons ([0 button]–[9 button]) to enter the code for your brand.
    • If the red Setup light [setup light indicator] turns off, an invalid code was entered. In this case, try again.
  4. Aim the remote control at the TV. Press and hold the [power button] button. Release it immediately as soon as the TV switches off.

    Note: This step normally takes between 5 and 60 seconds. In extreme circumstances, this step can take up to 15 minutes.

  5. Switch ON the TV. Try out the buttons you need for operating it. Try, for example, if the [channel up button] - CH + and digit buttons function properly.
    • If a button does not work as expected, press and hold that button. Release it immediately as soon as it works. For more information, see chapter 2.2.2.
  6. Press the [device selection button] twice to finish setup.

    Note: When no button is pressed for 5 minutes or more, the remote control will exit setup mode, automatically saving all your settings.

Important:

Setting Up the Remote Control for Other Devices (DVD player/recorder, Cable/Satellite box, and VCR)

  1. Make sure the device is switched on and operational. E.g., insert a disc in the DVD player/recorder or a video cassette in the VCR.
  2. Then follow steps 2 to 6 of 'Setting up the remote control for your TV'. Make sure to use the correct device selection button: [TV button], [DVD button], [CBL/SAT button], or [VCR button].

Improving Buttons

When correctly set up, the remote control should be able to operate all your devices. However, when using the remote control for the first time, it might occur that some buttons do not yet function as expected. In this case, you can have the remote control search for alternatives.

Note: Improving buttons is not possible when the code was found during full database search (with code '9, 9, 9, 9').

During Initial Setup

  1. Make sure the receiving device is able to respond. E.g., when you try to repair the [play button] button for your DVD player, make sure to insert a DVD into the DVD player; otherwise, the [play button] button will not be able to function.
  2. Press the button that does not function, keep it pressed, and immediately release it when the device responds. Repeat this for every button that does not function.
    • If the button still does not function as expected, try pressing it again for a longer period of time.

After Initial Setup

  1. Make sure the receiving device is able to respond. E.g., when you try to repair the [play button] button for your DVD player, make sure to insert a DVD into the DVD player; otherwise, the [play button] button will not be able to function.
  2. Select the device that you wish to operate (e.g., DVD). Press the [DVD button] device selection button to select DVD.
  3. Keep buttons [button symbol] and [button symbol] pressed simultaneously for 5 seconds. The red Setup light [setup light indicator] lights up. The remote control is now in setup mode.
  4. Press and hold the button that does not function and immediately release it when the device responds.
    • If the button still does not function as expected, try pressing it again for a longer period of time.
  5. Press the [DVD button] device selection button twice to save your settings and exit setup mode.

    Note: When no button is pressed for 5 minutes or more, the remote control will exit setup mode, automatically saving all your settings.

Using the Universal Remote Control

Buttons and Functions

The illustration on page 2 gives an overview of all buttons on the remote control. Try out the buttons you need for operating your devices.

Notes:

1. [Setup light indicator]
Setup light. Lights up red when the remote control is in setup mode.
2. [Input button]
Selects available source inputs (antenna, cable, etc.).
3. [Device selection buttons: TV, DVD, CBL, VCR]
Device selection buttons.
  • Select the device to be operated.
  • Light up when a remote control command is being sent.
4. [Navigation buttons: GUIDE, MENU/HOME, INFO, EXIT, OK]
  • [Guide button] GUIDE: Electronic program guide.
  • [Menu/Home button] MENU / HOME: Menu on/off.
  • [Info button] INFO: On-screen channel information.
  • [Exit button] EXIT: Exits / clears on-screen menu displays.
  • [Up arrow], [Down arrow], [Left arrow], [Right arrow] (4-way navigation): Cursor up, down, left, right in a menu.
  • [OK button] OK: Confirms your selection.
  • Colored buttons: Content sensitive buttons.
5. [Volume and Channel buttons: +VOL, -VOL, MUTE, +CH, -CH]
  • [Volume up button] + VOL: Adjusts TV volume.
  • [Mute button] MUTE: Mutes TV sound.
  • [Previous channel button] - CH: Previous program / Last.
  • [Next channel button] + CH: Previous / next channel.
6. [Page/Track and Playback buttons: VP, AP, Rewind, Play, FF, Stop, Record, Pause]
  • [Previous page/track button] VP / [Next page/track button] AP: Previous (VP) / next (AP) page / track in various modes.
  • [Thumb rating button] / : Set your Thumb ratings.
  • [Rewind button] 5: Rewind.
  • [Play button] 2: Play.
  • [Fast forward button] 6: Fast forward.
  • [Stop button] 9: Stop.
  • [Record button] 0: Record.
  • [Pause button] ;: Pause.
7. [Enter button]
[Enter button] ENTER: Used after direct channel selection. Some devices require ENTER to be pressed after channel selection.
8. [Numeric buttons: 0-9]
[Numeric buttons]: Selects between one and two-figure channel numbers.
9. [Power button]
[Power button]: Switches the selected device on/off.

Note: For some TV brands/types, this button will only turn off the TV. You will have to press a digit button (direct channel selection) to turn on the TV again.

Resetting a Button to Its Original Function

If an improved button (see chapter 2.2.2) still does not function as expected, you can always reset the button to its original function.

  1. In the current device mode, keep digit buttons [button symbol] and [button symbol] pressed simultaneously for 5 seconds, until the red Setup light [setup light indicator] lights up. The remote control is now in setup mode.
  2. Press digit buttons [button symbol], [button symbol], and [button symbol], in that order.
    • After each button press, the device selection button blinks once.
  3. Press the button that you wish to reset twice. E.g., the [button symbol] button.
    • After each button press, the device selection button blinks once.
    • The device selection button will blink one more time to confirm that the button was successfully reset to its original function.

Service and Support

Frequently Asked Questions

Setup

I cannot enter setup mode.
Battery level too low or battery lifetime came to an end.
  • Replace the batteries. See chapter 2.1.
After replacing the batteries, test if the remote control still operates your devices. If it does not, you have to set up the remote control again. For this, refer to chapter 2.2.
The brand code for my device is missing in the 'Shortlist of brands' in the Quick Start Guide.
The 'Shortlist of brands' only mentions the most common TV, DVD, CBL/SAT, and VCR brands.
  • You will find a complete brand list on pages 16-28 of this user manual.
  • Use '9999' as a 4-digit code in case you cannot find your brand in the complete brand list. Note that using '9999' may result in a long setup (up to 15 minutes).
My TV switches OFF in step 4 but does not switch ON again in step 5.
TVs of some brands (e.g., Panasonic) only switch ON after a long press on one of the digit buttons. After a long button press in setup mode, the remote control will start trying to improve the button (see chapter 2.2.2) instead of switching ON the TV.
  • In this case, switch ON the TV manually or use the original remote control for this. Continue with step 6. After successfully completing setup, the remote control will switch ON the TV with a long button press on one of the digit buttons, just as your original remote control.

Operation

How do I set the remote control for combo devices (TV/VCR, TV/DVD, DVD/VCR, etc.)?
Some combo devices require you to set up two different source selection buttons to control both parts of the combo device. For example, if you have a TV/DVD combo, you might need to set up the remote control for both TV and DVD to operate your TV/DVD combo.
The remote control does not wake up anymore.
Battery level too low or battery lifetime came to an end.
  • Replace the batteries. See chapter 2.1.
After replacing the batteries, test if the remote control still operates your devices. If it does not, you have to set up the remote control again. For this, refer to chapter 2.2.
The device I want to operate does not respond at all / does not respond to all of the button commands.
  • Check if the buttons you press are available on the original remote control of the device.
  • Try improving buttons. See chapter 2.2.2.
Wrong code selected during setup.
  • Set up the remote control again for the device. Always test if the device responds before leaving setup mode.
It may be that the buttons that you are trying to use have a different naming on the original remote control.
  • Try out all buttons to find the one(s) you need.

Batteries

Will my settings be deleted when I replace the batteries?
No. All user settings will be retained in the remote control memory for 5 minutes.

Warning: The batteries should not be exposed to excessive heat such as sunshine, fire, or the like.

Need Help?

We advise you to first read this user manual carefully. It is provided to help you set up and use the remote control.

If, however, you require extra information or have additional questions about setup, usage, spare parts, warranty, etc., of the SRP4004, you can always contact Philips.

When calling the Philips helpline, make sure to have the SRP4004 at hand when you call, so that operators can help you determine whether the SRP4004 is working properly.

You will find contact details at the end of this user manual. The model number of your Philips universal remote control is SRP4004/27.

Date of purchase: ......../......../........ (day/month/year)

For online support go to: www.philips.com/welcome.

FCC Compliancy

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

Notice for Canada

This Class B digital apparatus complies with Canadian ICES-003.

Helpline

Country

United States of America / Canada

Phone number

001-888-744-5477

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Caution: User changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Brand List

The complete brand list is provided in the original document and is extensive. For brevity, it is not fully transcribed here. Please refer to the original PDF for the full list of brands and their corresponding codes.

Information to the Consumer

Compliance with EMF

Koninklijke Philips Electronics N.V. manufactures and sells many products targeted at consumers, which, like any electronic apparatus, in general have the ability to emit and receive electromagnetic signals.

One of Philips' leading Business Principles is to take all necessary health and safety measures for its products, to comply with all applicable legal requirements, and to stay well within the EMF standards applicable at the time of producing the products.

Philips is committed to develop, produce, and market products that cause no adverse health effects. Philips confirms that if its products are handled properly for their intended use, they are safe to use according to scientific evidence available today.

Philips plays an active role in the development of international EMF and safety standards, enabling Philips to anticipate further developments in standardization for early integration in its products.

Recycling and Disposal

Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused.

When this crossed-out wheeled bin symbol [recycling symbol] is attached to a product, it means the product is covered by the European Directive 2002/96/EC:

Never dispose of your product with other household waste. Please inform yourself about the local separate collection system for electrical and electronic products. Please act according to your local rules and do not dispose of your old products with your normal household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.

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