Frymaster Instruction Sheet

STEP 1: CONFIRM COMMON CONTROLLER IS INSTALLED

The fryer MUST have at least ONE (1) Common Controller (see Figure 1) installed in the battery. It must be located in the far-left Vat #1 position. If a Common Controller is installed in the far-left Vat #1 position, continue to step 2.

The Common Controller can be identified by the large silver metal bezel that surrounds the touch screen. If the fryer DOES NOT have a Common Controller installed, DO NOT PROCEED. A controller conversion kit will need to be installed in the far-left vat #1 position prior to continuing to STEP 2 for installation. See SB2024-19 for PN's.

[Figure 1: Illustration showing the fryer's common controller interface.]

STEP 2: UPDATE THE FRYER SOFTWARE

Locate the USB with the FRYER SOFTWARE FILES and follow the enclosed instructions to update the fryer software using the USB port on the FAR-LEFT side of the fryer, just inside the left fryer door (see Figure 2). The software versions after update should be: UIC - 10.00.141; VIB – 01.03.003; FIB – 10.00.061

[Figure 2: Image of the fryer's front panel with USB port indicated.]

STEP 3: DISCONNECT KCCM & RELOCATE MODEM (IF INSTALLED)

For 30lb fryers continue to step 1 below. For 60, 80, 100 & 120 fryers skip to step 6 below.

1. Disconnect power from the fryer.
2. For 30lb fryers open the FAR-RIGHT door of the fryer or door with the oil reservoir (it may be third door from the left in 4 vat fryers or larger) (see Figure 3).
3. Remove the JIB/BIB to access the FIB box (see Figure 3). Note: The appearance of the FIB box may differ depending on date of manufacture.
4. Remove the FIB box cover by removing the two (2) ¼” screws attaching the cover and lifting on the cover to remove (see Figure 5). This box may vary by date of manufacture.
5. The KCCM board is located on the right side or rear of the FIB box (see Figure 6) depending on date of manufacture. Prior to starting, disconnecting the J1 harness may provide easier access to the RJ connectors on the FIB board (see Figure 6 & 6A).
6. In FQ60, FQ80, FQ100 and FQ120 fryers, the KCCM board may be located in a control box, behind a controller.
7. Disconnect the RJ11 KCCM CAN/power Harness (see Figure 7) from the FIB board.
8. Disconnect the white & black wires from the harness in the previous step from the Wago snap connectors (see Figure 8 & 9).
9. Cut or disconnect the green ground wire of the harness from the box (see Figure 10).
10. If a cellular modem is NOT CONNECTED to the KCCM board, skip to step 11. If a modem is connected, disconnect the cellular modem USB cable from the KCCM board (see Figure 11).
11. Disconnect the RJ45 connector from the KCCM board (see Figure 12). Discard the complete harness, it will no longer be used. Remove the KCCM board if accessible. If not it can remain in the box.
12. Connect the supplied RJ11 CAN terminator to the connector on the FIB board from step 7 above (see Figure 13). Reconnect the J1 connector to the FIB board if disconnected.

[Figure 3: Image showing the fryer's oil reservoir and access to the FIB box.]

[Figure 5: Illustration of removing the FIB box cover.]

[Figure 6: Diagram showing KCCM board location. Figure 6A: Close-up of RJ connectors.]

[Figure 7: Image of the RJ11 harness connector.]

[Figure 8, Figure 9: Images showing Wago connectors.]

[Figure 10: Image showing the ground wire connection.]

[Figure 11: Image of cellular modem USB cable.]

[Figure 12: Image of RJ45 connector. Figure 13: Image of RJ11 CAN terminator.]

RELOCATE MODEM (IF APPLICABLE)

If a cellular modem is installed, continue to the next step. If not, skip to step 18 if using ethernet, otherwise skip to next section "Install IoT software".

14. If applicable, relocate the cellular modem underneath or relocate the cellular modem between the controllers on the rear of the bezel using double sided tape (see Figures 14 and 14a).
15. If antenna extensions were used, disconnect the extensions and connect antennas directly to the modem if possible (see Figure 15). Ensure the antennas are parallel to each another (see Figure 16).
16. Using the supplied USB cable, route the USB cable from the modem to the rear of the vat #1 controller.
17. Connect to the USB plug on the rear of the Vat #1 controller. If a cooling housing is installed, connect the modem to the USB software update port (see Figure 17). Note: The appearance of the USB port may differ depending on date of manufacture.
18. If connecting using ethernet, route the ethernet cable to the rear of the Vat #1 controller ethernet connection and connect to the controller (see Figure 18).

[Figure 14, Figure 14a: Images showing modem relocation. Figure 15: Image of modem antennas. Figure 16: Illustration of parallel antennas. Figure 17: Image of USB port on controller. Figure 18: Image of ethernet connection.]

STEP 4: INSTALL THE IoT AGENT SOFTWARE

1. Ensure all controllers are OFF and in the standby mode (see Figure 19). Unplug any modems from the USB port if connected.
2. On the left screen, press the icons for SERVICE, SERVICE, 3000, TECH MODES, SOFTWARE UPGRADE.
3. Locate the USB with the IoT AGENT SOFTWARE FILES and insert the USB drive into the USB port on the FAR-LEFT side of the fryer, just inside the left fryer door (see Figure 20). The USB port may differ in appearance based on date of manufacture.
4. Follow the onscreen instructions.
5. Press YES when the screen displays READING COMPLETED.
6. Press YES when the screen displays ALLOW 30 MINUTES FOR SOFTWARE UPGRADE. NO FRYING. UPDATE NOW?
7. While updating, the controller displays various messages. Once the update is finished, it will either reboot the left controller (if deploying for the first time) or provide instructions to remove USB and power cycle. The right controller may still show messages indicating it's updating, but it is finished. As long as the left controller displays REMOVE USB & POWER CYCLE, advance to step 8.
8. Remove the USB flash drive and lower cover over the USB slot.
9. Press the YES button to confirm.
10. The screen displays UPGRADE COMPLETED, POWER CYCLE SYSTEM.
11. Power cycle the system for 60 SECONDS. Failure to press and hold the reset switch long enough may cause an incomplete software update.
12. Wait two (2) minutes and press the "HOME" button (see Figure 21).
13. Press the ? button (see Figure 22).
14. Press the down arrow button (see Figure 23).
15. Press the software version button (see Figure 24).
16. Press the down arrow button TWO (2) times (see Figure 25).
17. The GATEWAY SOFTWARE VERSION should be 60.99.037 for AWS or 61.99.051 Generic (see Figure 26). If not, repeat steps 1-8 of this section. If after two tries of loading the software and the version below is NOT displayed, go to STEP 4 (Troubleshooting) on the last page.
18. Press the “HOME” button (see Figure 21) when finished.
19. This concludes installing hardware and updating software. The instructions on the following pages are for techs connecting the fryer to the cloud.

STOP!!!! THE NEXT SECTION SHOULD ONLY BE COMPLETED BY PERSONNEL THAT HAVE THE PASSWORDS, SSID, ETC. TO CONNECT THE FRYER TO THE CLOUD.

[Figure 19: Screenshot of controller standby screen.]

[Figure 20: Image of USB port.]

[Figure 21: Screenshot of HOME screen. Figure 22: Screenshot showing "?" button. Figure 23: Screenshot of STATISTICS screen. Figure 24: Screenshot of GENERAL screen. Figure 25: Screenshot of SOFTWARE VERSION screen.]

[Figure 26: Image showing GATEWAY SOFTWARE VERSION.]

Appendix A: STEP 1: EDIT THE CONFIG SETTINGS

This section should ONLY be completed by IT departments or other personnel with the passwords, SSID, etc. to connect the fryer to the cloud.

1. Press the icons for SETTINGS, SERVICE, 9000, CHECKMARK ✔️, 6X, CONNECTIVITY.
2. Select SERIAL NUMBER.
3. Enter the serial number that is located inside the door of the far-left fryer and press ✔️.
4. Select MODEL NUMBER.
5. Enter the model number that is located inside the door of the far-left fryer and press ✔️.
6. Select NUMBER OF UIs.
7. Select the number of controllers in the battery of fryers and press ✔️.
8. Select CONNECTION TYPE.
9. Select DISABLE to disable FQLink; ETHERNET if connecting via Ethernet; WIFI if connecting via WiFi; CELLULAR if connecting via Cellular and press ✔️.
10. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
11. Press ✔️.
12. Select KEY TYPE.
13. Select the security type NONE; WPA-PSK/WPA2-PSK; WPA-NONE; WPA-EPA and press ✔️.
14. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
15. Press ✔️.
16. Select SSID.
17. Enter the SSID address of the store network to connect the fryer to and press ✔️.
18. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
19. Press ✔️.
20. Press the icon to Select PASSWORD. This parameter can be blank if it is an open or unlocked network.
21. Enter the network password and press ✔️.
22. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
23. Press ✔️.
24. Settings in steps 24-33 below apply ONLY to cellular modem configurations. If using WIFI or Ethernet skip to step 34.
25. Select APN.
26. Enter the APN settings provided by the network provider (if using Telit sim card with Merlin modem enter nxtesim1.net) and press ✔️.
27. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
28. Press ✔️.
29. Select PROVIDER.
30. Enter the provider settings provided by the network provider (if using Telit sim card with Merlin modem enter Telit) and press ✔️.
31. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
32. Press ✔️.
33. Select DIALIN.
34. Enter the modem dial up number provided by the network provider (if using Telit sim card with Merlin modem enter *99***1#) and press ✔️.
35. Select MQTT SERVER ADDRESS.
36. Enter the IP Address of the MQTT Broker Server on the network press ✔️.
37. Select MQTT PORT.
38. Enter the socket port number of the MQTT Broker Server on the network press ✔️. Typical value is 1883, 1884, 8883, or 8884 depending on the type of security deployed on the MQTT broker server.
39. Select MQTT USERNAME.
40. Enter the MQTT broker username for logging into the MQTT Broker Server and press ✔️.
41. Select MQTT PASSWORD.
42. Enter the MQTT broker password for logging into the MQTT Broker Server and press ✔️.
43. Controller displays SETUP COMPLETE RESTART THE SYSTEM.
44. Press ✔️.
45. Press the icon.
46. Power cycle the entire fryer by PRESSING and HOLDING the black toggle reset switch for 60 SECONDS. The reset switch is located either under the USB port, near the USB port or under the control box (see Figures 26 and 27).

[Figure 26, Figure 27: Images of reset switch location.]

Appendix A: STEP 2: CONFIRM THE IP ADDRESS

1. WAIT FIVE (5) MINUTES before proceeding to the next step.
2. Press the "HOME" button (see Figure 28).
3. Press the ? button (see Figure 29).
4. Press the down arrow button (see Figure 30).
5. Press the software version button (see Figure 31).
6. Press the down arrow button TWO (2) times (see Figure 32).
7. The GATEWAY CONNECTION STATUS should be CONNECTED (see Figure 33). If not, wait 5 minutes and recheck.
8. The GATEWAY IP ADDRESS is shown. The GATEWAY SOFTWARE IP ADDRESS should have some numbers that are NOT ALL ZEROS (see Figure 33). NOTE: The IP address WILL be different than shown (see Figure 33). If only zeros are shown, power cycle the entire fryer battery and wait 5-10 minutes before checking the software version and IP address again. NOTE: An IP address should NOT start with 4 or 82. If so, then it is NOT connected. If it is not connected, repeat steps 1-7 of this section. If after two tries of loading the software and the version above is NOT displayed, go to STEP 5 (Troubleshooting) below.
9. Press the down arrow button (see Figure 32).
10. View the Gateway signal strength (see Figure 34). It should show a strength of 1/5 to 4/5. The higher the number the better. If it displays 0/5, it does NOT have a connection to cell or Wi-Fi service. See item #2 on page 5.
11. Confirm the IO address matches with what the router displays.
12. Press the “HOME” button (see Figure 28) when finished.

[Figure 28: Screenshot of HOME screen. Figure 29: Screenshot showing "?" button. Figure 30: Screenshot of STATISTICS screen. Figure 31: Screenshot of GENERAL screen. Figure 32: Screenshot of SOFTWARE VERSION screen. Figure 33: Image showing GATEWAY CONNECTION STATUS and IP ADDRESS. Figure 34: Image showing GATEWAY SIGNAL STRENGTH.]

Appendix A: STEP 3: CONFIRM THE UNIT APPEARS IN THE CLOUD

1. Confirm that the unit appears online in the cloud.

Appendix A: STEP 4: VERIFY DATA IN THE CLOUD

1. Perform a cook on the fryer.
2. Perform a filter on the fryer.
3. Confirm that the cloud displays the proper cooks and filters performed on the fryer.

Appendix A: STEP 5: TROUBLESHOOTING

1. If the software version is all zeros (0), WAIT AN ADDITIONAL FIVE (5) MINUTES and recheck using steps 1-7 in STEP 2 (Confirm the IP address).
2. The first number on gateway signal strength (refer to Figure 35) (Gateway Signal Strength Quality) which is shown at 4/5. Below is breakdown of first number:
   • 4 = Excellent signal; always associated; lightning fast.
   • 3 = Good signal; always associated; very fast.
   • 2 = Fair signal; always associated; usually fast.
   • 1 = Poor signal; mostly associated; mostly slow.
   • 0 = No signal; not associated; no go.
3. If the IP address is not being displayed but the link quality and signal strength are good, then the modem or KitchenConnect has some issues and/or configuration file needs to be confirmed for accuracy and updated again.

[Figure 35: Image showing GATEWAY SIGNAL STRENGTH.]