Frymaster Instruction Sheet

STEP 1: UPDATE THE FRYER SOFTWARE

1. Locate the USB with the FRYER SOFTWARE FILES and follow the enclosed instructions to update the fryer software using the USB port on the FAR-LEFT side of the fryer, just inside the left fryer door (see Figure 1).

The software versions after update should be: UIC – 10.00.141; VIB – 01.03.003; FIB – 10.00.061

[Figure 1: Shows the USB port location on the far-left side of the fryer, inside the left fryer door.]

STEP 2: DISCONNECT KCCM/MODEM (IF INSTALLED)

• 1. Disconnect power from the fryer.
• 2. Remove the two screws attaching the controller to the fryer (see Figure 2).
• 3. Disconnect the RJ11 KCCM CAN/power harness (see Figure 3) from the FIB board.
• 4. Zip tie the harness up out of the way.
• 5. Connect the supplied RJ11 CAN terminator to the connector on the FIB board (see Figure 4).
• 6. Reconnect power to the fryer.

[Figure 2: Illustrates removing two screws to detach the controller.]

[Figure 3: Depicts disconnecting the RJ11 KCCM CAN/power harness from the FIB board.]

[Figure 4: Shows the RJ11 CAN terminator connected to the FIB board.]

STEP 3: INSTALL THE IoT AGENT SOFTWARE

1. Ensure all controllers are OFF and in the standby mode (see Figure 5).

[Figure 5: Displays the fryer controller screen in standby mode.]

2. On the left screen, navigate through the menus: [SERVICE] → [9000] → [TECH MODES] → [SOFTWARE UPGRADE].

3. Locate the USB with the IoT AGENT SOFTWARE FILES and insert the USB drive into the USB port, just inside the fryer door (see Figure 6). The USB port may differ in appearance based on date of manufacture.

[Figure 6: Shows the USB port and insertion of the USB drive.]

4. Press YES when the screen displays READING COMPLETED.

5. Press YES when the screen displays ALLOW 30 MINUTES FOR SOFTWARE UPGRADE. NO FRYING. UPDATE NOW?

6. While updating, the controller displays various messages. Once the update is finished, it will either reboot the left controller, or if deploying for the first time, instructions will be provided to remove the USB and power cycle.

7. Remove the USB flash drive and lower the cover over the USB slot.

8. Press the YES button to confirm.

9. The screen displays UPGRADE COMPLETED, POWER CYCLE SYSTEM.

10. Power cycle the system for 60 SECONDS. Failure to press and hold the reset switch long enough may cause an incomplete software update.

11. Wait two (2) minutes and press the "HOME" button (see Figure 7).

[Figure 7: Shows the fryer controller screen with the "HOME" button highlighted.]

12. Press the ? button (see Figure 8).

[Figure 8: Shows the fryer controller screen with the "?" button highlighted.]

13. Press the down arrow button (see Figure 9).

[Figure 9: Shows the fryer controller screen with the down arrow button highlighted.]

14. Press the software version button (see Figure 10).

[Figure 10: Shows the fryer controller screen with the software version button highlighted.]

15. Press the down arrow button TWO (2) times (see Figure 11).

[Figure 11: Shows the fryer controller screen displaying software versions, with the down arrow button highlighted twice.]

16. The GATEWAY SOFTWARE VERSION should be 60.99.037 (see Figure 12). If not, repeat steps 1-10 of this section. If after two tries of loading the software, the version above is NOT displayed, go to STEP 5 (Troubleshooting) on the last page.

[Figure 12: Shows the gateway software version display.]

17. Press the "HOME" button (see Figure 7) when finished.

18. This concludes installing hardware and updating software. The instructions on the following pages are for techs that are connecting the fryer to the cloud.

Appendix A

STEP 1: EDIT THE CONFIG SETTINGS

1. Press [SETTINGS] → [9000] → [CONNECTIVITY] → [6X].

2. Select SERIAL NUMBER.

3. Enter the serial number located inside the door of the far-left fryer and press ✔.

4. Controller displays SETUP COMPLETE RESTART THE SYSTEM.

5. Select MODEL NUMBER.

6. Enter the model number located inside the door of the far-left fryer and press ✔.

7. Select NUMBER OF UIs.

8. Select the number of controllers in the battery of fryers and press ✔.

9. Press ✔.

10. Select SSID.

11. Enter the SSID address of the store network to connect the fryer to and press ✔.

12. Controller displays SETUP COMPLETE RESTART THE SYSTEM.

13. Press ✔.

14. Press ↓.

15. Select PASSWORD.

16. Enter the network password and press ✔.

17. Controller displays SETUP COMPLETE RESTART THE SYSTEM.

18. Press ✔.

20. Power cycle the entire fryer by PRESSING and HOLDING the black toggle reset switch for 60 SECONDS. The reset switch is located either under the USB port, near the USB port, or under the control box (see Figures 12 and 13).

[Figure 12: Shows the gateway software version display.]

[Figure 13: Shows the reset switch location.]

STEP 2: CONFIRM THE IP ADDRESS

1. WAIT FIVE (5) MINUTES before proceeding to the next step.

2. Press the "HOME" button (see Figure 14).

[Figure 14: Shows the fryer controller screen with the "HOME" button highlighted.]

3. Press the ? button (see Figure 15).

[Figure 15: Shows the fryer controller screen with the "?" button highlighted.]

4. Press the down arrow button (see Figure 16).

[Figure 16: Shows the fryer controller screen with the down arrow button highlighted.]

5. Press the software version button (see Figure 17).

[Figure 17: Shows the fryer controller screen with the software version button highlighted.]

6. Press the down arrow button TWO (2) times (see Figure 18).

[Figure 18: Shows the fryer controller screen displaying software versions, with the down arrow button highlighted twice.]

7. The GATEWAY CONNECTION STATUS should be CONNECTED (see Figure 19). If not, wait 5 minutes and recheck.

8. The GATEWAY IP ADDRESS is shown. The GATEWAY SOFTWARE IP ADDRESS should have some numbers that are NOT ALL ZEROS (see Figure 19). NOTE: The IP address WILL be different than shown (see Figure 19). If only zeros are shown, power cycle the entire fryer battery and wait 5-10 minutes before checking the software version and IP address again. NOTE: An IP address should NOT start with 4 or 82. If so, then it is NOT connected. If it is not connected, repeat steps 1-7 of this section. If after two tries of loading the software and the version above is NOT displayed, go to STEP 5 (Troubleshooting) on the last page.

[Figure 19: Shows the gateway connection status and IP address.]

9. Press the down arrow button (see Figure 19).

10. View the Gateway signal strength (see Figure 20). It should show a strength of 1/5 to 4/5. The higher the number the better. If it displays 0/5, it does NOT have a connection to cell or Wi-Fi service. See item #2 on page 5.

[Figure 20: Shows the gateway signal strength display.]

11. Confirm the IO address matches with what the router displays.

12. Press the "HOME" button (see Figure 14) when finished.

STEP 3: CONFIRM THE UNIT APPEARS IN THE CLOUD

1. Confirm that the unit appears online in the cloud.

STEP 4: VERIFY DATA IN THE CLOUD

1. Perform a cook on the fryer.

2. Perform a filter on the fryer.

3. Confirm that the cloud displays the proper cooks and filters performed on the fryer.

STEP 5: TROUBLESHOOTING

1. If the software version is all zeros (0), WAIT AN ADDITIONAL FIVE (5) MINUTES and recheck using steps 1-7 in STEP 2 (Confirm the IP address).

2. The first number on gateway signal strength (refer to Figure 21) (Gateway Signal Strength Quality) which is shown at 4/5.

Below is breakdown of first number:

• a. 4 = Excellent signal; always associated; lightning fast.
• b. 3 = Good signal; always associated; very fast.
• c. 2 = Fair signal; always associated; usually fast.
• d. 1 = Poor signal; mostly associated; mostly slow.
• e. 0 = No signal; not associated; no go.

[Figure 21: Shows the gateway signal strength display.]

3. If the IP address is not being displayed but the link quality and signal strength are good, then the modem or KitchenConnect has some issues and/or configuration file needs to be confirmed for accuracy and updated again.