Hamilton Beach Connected FlexBrew Single-Serve Coffee Maker with DRS

Questions & Support

For a complete Use and Care Guide or Troubleshooting, reference the app. For assistance, contact our friendly associates.

USA: 1.833.355.7038

Important Safeguards

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:

• Read all instructions.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are closely supervised and instructed concerning use of the appliance by a person responsible for their safety.
• Close supervision is necessary when any appliance is used by or near children. Children should be supervised to ensure that they do not play with the appliance.
• Do not touch hot surfaces. Use handles or knobs. Care must be taken, as burns can occur from touching hot parts or from spilled, hot liquid.
• To protect against electric shock, do not place cord, plug or coffee maker in water or other liquid.
• Unplug from outlet when the coffee maker is not connected to Wi-Fi, is not in use, and before cleaning. Allow to cool before putting on or taking off parts and before cleaning the appliance.
• Coffee maker must be operated on a flat surface away from the edge of counter to prevent accidental tipping.
• Do not operate any appliance with a damaged supply cord or plug, or after the appliance malfunctions or has been dropped or damaged in any manner. Supply cord replacement and repairs must be conducted by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Call the provided customer service number for information on examination, repair, or adjustment.
• The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
• Do not use outdoors.
• Do not let cord hang over edge of table or counter or touch hot surfaces, including stove.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• ⚠️ WARNING! To avoid hot water spraying from the piercing needle, do not lift the lid during the brew process.
• Do not use appliance for other than intended use.
• ⚠️ WARNING! To reduce the risk of fire or electric shock, do not remove the bottom cover of the coffee maker. There are no user-serviceable parts inside. Repair should be done by authorized service personnel only.
• ⚠️ CAUTION! Cut Hazard: Removable single-serve pod holder contains a sharp needle. Use caution when handling.
• ⚠️ CAUTION! Cut Hazard: Piercing needle is sharp. Use caution when cleaning.

Other Consumer Safety Information

This appliance is intended for household use only.

⚠️ WARNING Electrical Shock Hazard: This appliance is provided with a polarized plug (one wide blade) to reduce the risk of electric shock. The plug fits only one way into a polarized outlet. Do not defeat the safety purpose of the plug by modifying the plug in any way or by using an adapter. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, have an electrician replace the outlet.

The length of the cord used on this appliance was selected to reduce the hazards of becoming tangled in or tripping over a longer cord. If a longer cord is necessary, an approved extension cord may be used. The electrical rating of the extension cord must be equal to or greater than the rating of the appliance. Care must be taken to arrange the extension cord so that it will not drape over the countertop or tabletop where it can be pulled on by children or accidentally tripped over.

To avoid an electrical circuit overload, do not use another high-wattage appliance on the same circuit with this appliance.

Parts and Features

Diagram Description: The coffee maker is shown with various parts labeled with numbers. The top lid is open, revealing the brew mechanism. A coffee mug is positioned on the drip tray. Various components like the water reservoir, brew basket, and pod holder are visible.

Cup Sizes: 8 oz, 10 oz, 14 oz.

To order parts:

• US: 1.800.851.8900
• www.hamiltonbeach.com
• Canada: 1.800.267.2826
• Mexico: 01 800 71 16 100

Model 49968

How to Connect

Your FlexBrew® Single-Serve Coffee Maker is Wi-Fi-capable. To get connected:

1. Download the HB Connect app from the [App Store] or [Google Play Store].
2. Create an account and set up your FlexBrew® coffee maker. The HB Connect app will guide you through this process.

? The Connect Light (10) indicates Wi-Fi status.

How to Erase Wi-Fi Credentials

You can erase the Wi-Fi information from your coffee maker by pressing and holding the Connect Button (11) until the Connect Light (10) turns solid red. This is important for connecting to a new Wi-Fi network.

Automatic Ordering of K-Cup® Pods

Once connected, your coffee maker can track your coffee usage and enable automatic reordering of coffee. All replenishment of coffee is reordered and processed through Amazon DRS.

1. When a brew cycle is run with the capsule holder in place, the coffee maker will count this as a used K-Cup®.
2. When your K-Cup inventory is equal to your average weekly consumption plus 10%, a reorder signal will be transmitted to Amazon DRS. You will receive a confirmation email from Amazon with the opportunity to cancel the order 24 hours before shipment.

NOTE: Do not use any other manufacturer's brew basket. This will cause a miscount for DRS orders.

*K-Cup is a registered trademark of Keurig Green Mountain, Inc. Use of the K-Cup trademark does not imply any affiliation with or endorsement of Keurig Green Mountain, Inc.

Amazon, the Amazon logo, Amazon Dash, & the Amazon Dash logo are trademarks of Amazon.com, Inc. or its affiliates.

Using Water Filters

For better-tasting coffee, use a water filter. Filter replacement is recommended the lesser of 90 brews or 90 days. Water filters can be automatically reordered through Amazon DRS.

1. Before first use, soak water filter in cold tap water for 15 minutes. Rinse for 15 seconds.
2. Insert water filter in filter holder. Snap water filter handle onto holder.
3. Insert water filter holder into water filter hole located at the bottom of the reservoir. Push down gently to ensure a snug fit.

How to Brew

BEFORE FIRST USE: Wash all removable parts in hot, soapy water. Rinse and dry. Brew one cycle with water and discard water.

⚠️ Burn Hazard. If overflow occurs, unplug and allow coffee maker to cool.

To avoid hot coffee overflowing:

• Fill water reservoir with cold water with MIN 15 oz. (444 ml) and MAX 40 oz. (1.2 L).
• Always insert funnel before single-serve pod holder.
• Fully insert cup or travel mug on drip tray.
• Do not open lid during brew process.
• If brew process is stopped early, you must complete the brew process to empty water for cup size selected. Place a large mug on drip tray/cup rest. Press BREW REG (8) or BREW BOLD (9) button. Failure to drain unit can cause next cup brewed to overflow. Follow "How to Clear Water from Unit" in the "Care and Cleaning" section.
• Remove single-serve pod holder before adding coffee grounds to brew basket.
• To avoid overflow, keep ground coffee below MAX fill line.

⚠️ CAUTION! Cut Hazard. Removable single-serve pod holder has a sharp needle. Piercing needle on underside of lid also is sharp. Use caution when handling.

1. Plug into outlet.
2. Lift lid latch until lid clicks into place.
3. Insert funnel (18) in opening. Insert single-serve pod holder (16) or removable basket (17) with grounds into the funnel.
4. Close lid and snap into place to latch lid closed.
5. Remove water reservoir with lid (3). Add water up to at least MIN fill line (15 oz. [444 ml]) but not more than MAX fill line (40 oz. [1.2 L]). Replace reservoir.
6. Press CUP SIZE (6) button to change cup size.
7. Press BREW REG (8) or BREW BOLD (9) button to start brewing. The brew indicator light (7) will light up when brewing. The coffee maker will shut off automatically.

Care and Cleaning

⚠️ WARNING Electrical Shock Hazard. Do not immerse cord, plug, or coffee maker in any liquid.

⚠️ CAUTION Cut Hazard. Removable single-serve pod holder has a sharp needle. Piercing needle on underside of lid also is sharp. Use caution when handling.

General Cleaning

1. Unplug and allow to cool.
2. Hand-wash all removable parts in hot, soapy water. Rinse and dry or wash in TOP RACK only of dishwasher. DO NOT use "SANI" setting.
3. Wipe outside of coffee maker with a soft, damp cloth.

Descaling/Deep Cleaning

1. Pour 14 oz. (414 ml) of plain white vinegar into water reservoir.
2. Place a 14-oz. (414-ml) or larger cup or travel mug underneath to catch vinegar. Plug in. Select travel mug size ( ). Press BREW REG (8) or BREW BOLD (9) button once. When solution starts dispensing, press BREW REG (8) or BREW BOLD (9) button again to stop brewing and allow vinegar to clean. After 30 minutes, press BREW REG (8) or BREW BOLD (9) button and allow it to finish brew cycle. When brew cycle is finished, empty cup and rinse.
3. Run 2 to 3 cycles of cold tap water. The unit is cleaned and ready to brew.

Unclogging Needle

1. Unplug and allow to cool.
2. Remove gray removable needle holder (12) in lid by turning arrow from locked icon (?) to the unlocked icon (?).
3. Bend a small paper clip. Insert tip of paper clip through hole of the piercing needle and up into shaft of piercing needle to ensure grounds have been removed. Rinse.
4. To replace gray removable needle holder, insert tab between locked icon (?) and unlocked icon (?); turn clockwise to lock.

How to Clear Water from Unit

Diagram Description: Shows a mug placed on the drip tray, ready for the purge cycle.

1. Place 14-oz. (414-ml) mug or larger on travel cup rest (2).
2. Press either BREW REG (8) or BREW BOLD (9) button and hold for 3 seconds to empty all water from coffee maker. White brew indicator light (7) will flash during purging. Light will turn off when purging is complete.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the manufacturer could void your authority to operate the equipment.

Supports routers with WEP, WPA, WPA2 802.11 b/g/n 2.4 GHz.

Manufacturer Information

Hamilton Beach Brands, Inc.

4421 Waterfront Drive

Glen Allen, VA 23060

1.800.851.8900

Limited Warranty

This warranty applies to products purchased and used in the U.S. and Canada. This is the only express warranty for this product and is in lieu of any other warranty or condition.

This product is warranted to be free from defects in material and workmanship for a period of five (5) years from the date of original purchase in Canada and one (1) year from the date of original purchase in the U.S. During this period, your exclusive remedy is repair or replacement of this product or any component found to be defective, at our option; however, you are responsible for all costs associated with returning the product to us and our returning a product or component under this warranty to you. If the product or component is no longer available, we will replace with a similar one of equal or greater value.

This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions, or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120 V ~ 60 Hz).

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

To make a warranty claim, do not return this appliance to the store. Please call 1.800.851.8900 in the U.S. or 1.800.267.2826 in Canada or visit hamiltonbeach.com in the U.S. or hamiltonbeach.ca in Canada. For faster service, locate the model, type, and series numbers on your appliance.

Third-Party Trademarks

Apple and the Apple logo are trademarks of Apple Inc. Google and the Google Logo are registered trademarks of Google LLC. K-Cup is a registered trademark of Keurig Green Mountain, Inc. Amazon, the Amazon logo, Amazon Dash, & the Amazon Dash logo are trademarks of Amazon.com, Inc. or its affiliates.