Doro Comfort 3000

Installation

Connection

This device is intended for analogue telephone network lines in various European countries (AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IS, IT, LV, LT, LU, MT, NL, NO, PL, PT, RO, SI, SK, SE).

1. Connect the curly cord to the handset and to the telephone socket [phone socket] on the unit.
2. Connect the mains adapter (if included) to an electrical wall socket and then to the unit's [power socket] marked DC 9V.
3. Connect the telephone line cord to a network wall socket and to the telephone socket [phone socket] on the unit.
4. Lift the handset and listen for the dial tone.
5. Position the cables in the grooves underneath the unit.

Note: Use the supplied telephone line cord; an existing cord from a previous phone may not be compatible.

Setup

Follow these steps to set up the phone:

1. Press [OK].
2. The display will show "ENGLISH".
3. Select the desired language using [scroll up/down]. Press [OK].
4. Select the desired contrast setting (e.g., "2=normal") using [scroll up/down]. Press [OK].
5. Set the desired hour (00-23) using [scroll up/down]. Press [OK].
6. Set the desired minute using [scroll up/down]. Press [OK].
7. Set the desired day using [scroll up/down]. Press [OK].
8. Set the desired month using [scroll up/down]. Press [OK].
9. Select TONE or PULSE mode using [scroll up/down]. Press [OK]. If unsure, select TONE as it works in most locations.
10. Select FLASH TIME using [scroll up/down] (e.g., 100 for EU/GB/AUS, 270 for France/Portugal, 600 for New Zealand). Press [OK].
11. Buttons [1] and [2] can be programmed with service access numbers. "SERVICE ACCESS" is displayed. Press [OK]. Use [scroll up/down] to select KEY 1 or KEY 2, then press [OK]. Use the keypad to edit/enter the access number. Press [OK]. Enter the name for the service. Press [OK].

Note: SERVICE ACCESS/KEY 1 can be pre-configured for voicemail services.

Changing Clock, Language, or Contrast

To change settings for time, language, or contrast later, repeat the setup steps.

Batteries

The phone requires 4 x AAA alkaline batteries for display and speakerphone operation. Batteries are also used for operation during a power cut if a mains adapter is included.

When the [replace batteries] indicator is displayed, replace all 4 batteries with good quality ones.

1. Unplug the telephone cord and remove the battery cover.
2. Insert the batteries (4 x AAA), ensuring correct polarity.
3. Replace the battery cover and connect the telephone cord.

Operation

Wall Mounting

The phone can be mounted on a wall.

WARNING: Ensure the mounting height is less than 2 meters. Check for cables, water pipes, or gas pipes inside the wall before drilling.

1. Drill two holes in the wall, 102 mm apart vertically.
2. Insert screws, allowing them to project approximately 5 mm from the wall.
3. Unplug and remove the handset.
4. Position the phone so that the screws fit into the wall bracket slots, then slide the phone downwards until it hangs on the screws.
5. Activate the hanging peg (by the hook switch) by rotating it 180 degrees.
6. Replace the handset on the hanging peg in the hook switch.

The Display

In standby mode, the display shows the date and time, the total number of calls stored in Caller ID memory, and the number of new calls.

Timer

During a call, the display shows a call timer indicating the duration of the call.

Making a Call

Normal Call

1. Lift the handset.
2. Enter the phone number.

Pre-dial

Enter and change a phone number before dialing:

1. Enter the phone number. Use [clear] to delete.
2. Lift the handset to dial.

Re-dial

Call the last dialed phone numbers:

• Lift the handset and press [redial] to dial the most recently dialed number.
• Repeatedly press [redial] to scroll through dialed numbers. Lift the handset to dial the selected number.

Handsfree/Speakerphone

Only one person can talk at a time in handsfree mode. Avoid loud background noises like music, as they can interfere with the function.

1. Press [speaker] to activate the handsfree function.
2. Enter the phone number.
3. Press [speaker] to end the call.

Tip: Switch between handset and handsfree mode during a call by pressing [speaker] or lifting the handset.

Service Access Dial

Use shortcut keys for operator service access numbers:

1. Press and hold [1] or [2] until the service access number is displayed.
2. Lift the handset, press [OK] or [redial] to dial.

Mute

Press and hold [mute] to disconnect the handset's microphone; release [mute] to resume the conversation.

Volume Control

The handset volume can be adjusted during a call using [scroll up/down]. The speakerphone volume (handsfree) is adjusted using the control on the side of the phone.

Extra Amplification (Boost)

Press the [boost] button to activate amplification. The "Amplifier on" light will illuminate. Amplification deactivates automatically at the end of each call.

WARNING: The handset/headset volume can be very loud. Amplification should only be used by people with impaired hearing ability.

Hearing Aid Compatible

This telephone is hearing aid compatible. Select the "T-mode" on your hearing aid to use this feature.

WARNING: Do not use extra amplification (boost) with a hearing aid unless necessary. The handset volume can be very loud.

Note: Hearing-aid compatibility does not guarantee that every hearing aid will work with this telephone. Test them together before purchasing.

To use hearing aid compatibility, ensure your hearing aid is set to "T-mode" or telecoil coupling mode. For best results, experiment with the phone's position relative to your hearing aid.

Connecting a Headset

A headset can be connected to the [headset socket]. When a headset is connected, the [speaker] key is used to connect/disconnect calls (equivalent to lifting/hanging up the handset).

The volume in the headset can be adjusted during a call using [scroll up/down].

A neck loop or extra handset can also be connected to this socket. DORO original headsets are tested and adapted for this model. Other types may be used, but function and sound quality are not guaranteed and could potentially damage the headset and phone, which is not covered by the guarantee.

Settings and Phonebook

Selecting Headset or Handsfree Mode

Set the switch on the back of the phone to select headset or handsfree mode. By default, the phone is set to handsfree mode. The handsfree function will not work when the headset function is activated, and vice versa.

Ringer

Ringer volume can be set using the switch on the back of the phone. Ringer tone and melody can be set using switches located under the battery cover.

Two Touch Memories

Numerical keys [0]-[9] can be used as two-touch memories. Once a number is stored, a call can be made by pressing two keys.

Storing Two Touch Memories

1. Press [phonebook], until the memory indicator is displayed.
2. Press and hold [OK] until "STORE NUMBER" is displayed.
3. Enter the phone number. Press [OK].
4. Enter the name. Press [OK]. "STORAGE PLACE?" is displayed.
5. Select a memory location [0]-[9] by pressing the corresponding key. "SAVED" is displayed.

Two Touch Dialling

1. Lift the handset.
2. Press [phonebook] and select the relevant memory location [0]-[9].

Phonebook

The phonebook stores up to 50 names and phone numbers, arranged alphabetically. Names can be up to 16 characters, and numbers up to 22 digits.

If subscribed to a Caller ID service, the caller's name/number will be shown for stored numbers.

Note: Ensure the [phonebook] indicator is displayed to access phonebook features.

Character Table

Each number key is allocated certain characters:

Storing Contacts

1. Press [phonebook].
2. Press and hold [OK] until "SAVE?" is displayed. Press [OK].
3. Enter the phone number. Press [OK].
4. Enter the name. Press the corresponding digit key for the first letter (one or more times, see Character table).
5. Press [OK]. "SAVED" is displayed.

To insert a pause in a phone number, press [redial]. Mistakes can be erased with [clear].

Dialing from the Phonebook

1. Press [phonebook].
2. Scroll using [scroll up/down]. For quick search, press the corresponding digit key for the first letter.
3. Press [OK], and lift the handset.

Edit Contacts

1. Press [phonebook].
2. Scroll to the desired entry using [scroll up/down].
3. Press and hold [OK] until "EDIT?" is displayed.
4. Press and hold [OK].
5. Correct/change the number using [clear] and [scroll up/down]. Press [OK].
6. Correct/change the name (see Character table). Press [OK]. "SAVED" is displayed.

Deleting Contacts

1. Press [phonebook].
2. Scroll to the desired contact using [scroll up/down].
3. Press [clear]. The display shows "DELETE?".
4. Hold [clear] down until the number disappears.

Deleting All Contacts

1. Press [phonebook].
2. Press and hold [clear] until "DELETE ALL?" is displayed.
3. Hold [clear] down until the displayed number disappears.

Caller ID and Messages

Caller ID (Caller Identification)

Caller ID allows you to see who is calling before answering and who has called in your absence. If the number is stored in the phonebook, the caller's name is shown. Received calls are stored chronologically.

When the Caller ID memory is full, the oldest number is automatically deleted as new calls are logged. New calls are indicated on the display and by the flashing [new call indicator] (T).

Note: To display numbers, you must subscribe to the Caller ID service from your network operator.

Retrieving and Dialling Incoming Numbers

1. Press [recall].
2. Press [scroll up/down] to scroll through received phone numbers/calls.
3. Press [OK] and lift the handset.

Message

Apart from phone numbers, the display can show:

• OUT OF AREA: No information received (e.g., an international call).
• PRIVATE: The call comes from a withheld number or a PBX.
• [No previous indication]: Number not previously seen.
• [Multiple calls]: Several calls have been received from this particular person.
• [Call waiting]: A call is received while using the Call Waiting function.
• MESSAGE WAITING / [Message indication]: Indicates a message is waiting. This can be erased manually with [clear].

Deleting Phone Numbers

1. Scroll to the desired number using [scroll up/down].
2. Press [clear]. "DELETE?" is displayed, or press and hold [clear] until "DELETE ALL?" is displayed.
3. Hold [clear] down until the number disappears.

Transferring Numbers to the Phonebook

1. Scroll to the desired entry using [scroll up/down].
2. Press and hold [OK] until "COPY NUMBER?" is displayed.
3. Press and hold [OK]. "SAVED" is displayed.

Number and name can be added/edited similarly to "Edit contacts" (see page 5).

Other Information

PBX Message Waiting Indicator

Some PBX systems use a "Message Waiting" function. The telephone indicates a received call via the [message waiting light] next to the display. The switch is located behind the battery cover.

The MW function operates differently depending on the PBX. Contact the system controller for more information. The following alternatives are available: ringer indicator ( ), high DC voltage (HV), + and -. When used without a PBX, the ringer indicator ( ) should be selected.

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension cords, or other phones. If the problem is resolved, the fault lies with the other equipment.

Test the equipment on a known working line (e.g., at a neighbour's house). If it works there, the fault is likely with your telephone line. Inform your network operator. If the telephone still does not work, contact the place of purchase for service. Keep your receipt or invoice copy.

Care and Maintenance

CAUTION: Only use batteries, mains adapter, and accessories approved for this model. Connecting other accessories may be dangerous and invalidate the phone's type approval and guarantee.

• Disconnect the telephone line before opening the battery door.
• The mains adapter is the disconnect device between the product and mains power. The mains socket outlet must be close to and easily accessible from the equipment.
• Equipment is only suitable for mounting at heights below 2 meters.
• To comply with RF exposure requirements, the Base Unit must be installed and used so that parts of the user's body, other than hands, are at least 20 cm away.
• Your unit is a technically advanced product and requires careful handling. Negligence may void the warranty.
• Protect the unit from moisture. Liquids can corrode electronic circuits. If the unit gets wet, disconnect it, remove the battery, and allow it to dry completely before replacing.
• Do not use or keep the unit in dusty or dirty environments, as moving parts and electronic components can be damaged.
• Do not keep the unit in warm places. High temperatures can reduce lifespan, damage batteries, and melt plastics.
• Do not keep the unit in cold places. Warming up can cause condensation, damaging circuits.
• Do not attempt to open the unit in any way not indicated in this manual.
• Do not drop, knock, or shake the unit. Rough handling can break circuits and precision mechanics.
• Do not use strong chemicals to clean the unit.

The advice above applies to the unit, battery, and accessories. If the unit is not working correctly, contact the place of purchase for service.

Avoid Using Battery in Following Conditions:

• High or low extreme temperatures during use, storage, or transportation.
• Replacing a battery with an incorrect type that defeats a safeguard.
• Disposing of a battery in fire or a hot oven, or mechanically crushing or cutting it, which can result in an explosion.
• Leaving a battery in extremely high temperatures, which can cause an explosion or leakage of flammable liquid or gas.
• Extremely low air pressure, which can cause an explosion or leakage of flammable liquid or gas.

The applied nameplate is located at the bottom or rear of the product.

Warranty and Declarations

Warranty

This product is guaranteed for 24 months from the date of purchase. Contact the place of purchase for any faults. Proof of purchase is required. The guarantee does not cover faults caused by accident, damage, liquid ingress, negligence, abnormal usage, lack of maintenance, or user-related circumstances. It also does not cover faults caused by thunderstorms or voltage fluctuations. Batteries are consumables and not included in the guarantee.

This is a voluntary manufacturer's warranty and provides rights in addition to, but not affecting, statutory end-user rights.

EU Declaration of Conformity

Doro declares that the Doro Comfort 3000 complies with Directives 2014/53/EU and 2011/65/EU. The full text of the EU declaration of conformity is available at: www.doro.com/dofc.

Ecodesign Declaration, Energy Efficiency for External Power Supply

Doro declares that the external power supply for this device complies with Commission Regulation (EU) 2019/1782.

Technical Specifications