QUICK START GUIDE
ALL-SYSTEM SCANNER NT624ELITE
Vehicle Connection
How to use FOXWELL NT624 Elite? (work out of box)
- Take out the scanner and main cable. Plug one end into your scanner and the other end into the OBDII port of your car.
- Turn on the ignition of your vehicle.
- According to your need, choose the targeted menu to start your diagnosis.
- Go to Main menu to choose diagnostic software to start test.
Illustration showing the connection of the FOXWELL NT624 Elite scanner and its main cable to a vehicle's OBDII port.
Register and Update
Tips:
- Generally, the NT624 Elite could be used out of box. It's recommended to update if it fails to work on your car, loads all menus slowly, or for a newer software version release.
- Only update via a computer running Windows 7/8/10/11. Mac or iOS is not supported.
Steps:
- Visit https://www.foxwelltech.us. Select "Tools" under the Support column.
- Scroll down the page and download the update tool for your scanner. Install the update tool on your computer and open it.
- Click Register and input your email address to receive a code and set your password.
- Remove the SD card from your scanner (located at the bottom of the scanner). Insert the SD card into your card reader and then connect them to your computer.
- Open the update tool and sign in with your email address and password.
- Your SN (Serial Number) will be auto-detected. Click "Activate".
- Click "download" and "update" within the tool.
- Please remove the SD card from your card reader and insert it into your scanner.
Screenshots illustrate the Foxwell website, update tool download, registration, login, activation screens, and the process of inserting the SD card into the scanner and a card reader.
Diagnostic Operations
Before starting, please make sure:
- The ignition switch is turned to the ON position.
- The engine is off.
- The vehicle battery voltage is between 10-14 volts.
- The scanner is correctly connected to the vehicle.
Important Note: Don't connect or disconnect the equipment while the ignition is on or the engine is running.
- Establish communication with the vehicle via diagnostic cable.
- Identify the vehicle either by VIN reading or entering vehicle specifications manually. (Select quick scan or manual selection if automatically read VIN is not applicable to your car.)
- Find the control modules installed in the vehicle either by Quick Scan or manual selection.
- Start the tests and make records of test data when necessary.
To Print Test Results
Vehicle test results stored in the SD card can be printed through a computer. Test data can only be imported to your computer through FoxAssist; it cannot be copied directly from the SD card.
- Connect the NT624 Elite to your computer with the USB cable provided.
- Launch the FoxAssist and log in with your Foxwell ID.
- Click Data Management to view all the stored test results.
- Choose the files you want to print and click the Print button.
Contact Us
For service and support, please contact us:
- Website: https://www.foxwelltech.us
- Email: amazonsupport@foxwelltech.com
- Register Your Product At: http://www.foxwelltech.us/register.html [QR Code for product registration]
Frequently Asked Questions (FAQs)
If it cannot work with my vehicle, how can I get tech support?
Please reach out via Amazon. Our engineers will provide tech support regarding car compatibility and problem-solving. Fast response is given within 24 hours. Contact: amazonsupport@foxwelltech.com.
If I receive a used or defective machine, or the package missed some item, what shall I do?
All our products are sent to the FBA center as brand new through strict security checks by Amazon. However, approximately 1% of customer return goods may be defective or used. Please contact us for replacement.
What should I do if there are some scratches on the screen?
There is a tightly-fitting screen protector on your machine. If any scratches are found, just tear off the screen protector from the upper left or upper right corner.
Did not receive the Verification Code?
- The verification code is sent to your email address automatically; please check your junk or Spam folder.
- If you have not received the email, please try to request the code again by clicking "Send code" on the registration page.
- Contact the seller via Amazon message, and provide the seller with the serial number of the scanner.
Why can not I clear error codes & service light?
- To clear codes, make sure that the ignition key is switched to ON with the engine OFF.
- DTCs (Diagnostic Trouble Codes) can only be erased after correcting the condition(s) that caused them.
- Clearing codes does not fix the problem that caused the fault! This is why you may see the fault light cleared, but it turns on again soon.
Pictures illustrated here are for reference only and this Quick Start Guide is subject to change without prior notice. For more detailed operations, please refer to the User's Manual.