ACCU-CHEK SmartGuide Device Leaflet

Getting Started

1. Download a compatible app at go.roche.com/smartguideapp. Alternatively, scan the QR code for app download.

2. Go to the User's Manual at go.roche.com/CGM-instructions or scan the QR code for the User's Manual.

3. Carefully read the User's Manual before using this product and take particular note of all safety information.

Printed and Electronic Versions

If a printed version of the User's Manual is desired, contact customer support. The printed version is free of charge and will be sent within a few days. The User's Manual and this leaflet can be downloaded at go.roche.com/download-portal.

Contact Us

If you encounter problems, have questions, or need more information about this device, contact customer support.

Customer Support by Region:

• Belgium / Belgique / België: Accu-Chek Customer Care / Accu-Chek Service Clientèle, Tel: 0800 31 947, www.accu-chek.be
• Czech Republic: Customer Line: (+420) 800 134 135, www.accu-chek.cz
• Denmark: Accu-Chek Customer Service: Tlf. +45 80 82 86 27, www.accu-chek.dk
• Germany: Accu-Chek Customer Service: Toll-free number 0800 2231 123, www.accu-chek.de
• Spain: Customer Service Line: 900 747 504, www.accu-chek.es
• Croatia: Toll-free number: 0800 805 934, www.accu-chek.hr
• Luxembourg: PROPHAC S.à r.l., 5, Rangwee, L-2412 Howald, Phone +352 482 482 500, diagnostics@prophac.lu
• Netherlands: Accu-Chek SmartGuide Customer Care, Tel. 0800 022 04 99, www.accu-chek.nl
• Austria: Accu-Chek Customer Service Center: Tel. 0800 678 766, www.accu-chek.at
• Poland: Customer Service: Helpline within Poland: +48 800 216 173, www.accu-chek.pl
• Portugal: Customer Assistance 800 119 642, www.accu-chek.pt
• Romania: Helpline +40 800 890 604 (free call), www.accu-chek.ro
• Switzerland / Suisse / Svizzera: Accu-Chek Customer Service 0800 134 134 toll-free, Service clientèle Accu-Chek 0800 134 134 free call, Servizio clienti Accu-Chek 0800 134 134 free, www.accu-chek.ch
• United Kingdom / Republic of Ireland: Accu-Chek Customer Care: UK Freephone number: 0800 0211 241, ROI Freephone number: 1 800 121 416. Calls may be recorded for training purposes. Some mobile operators may charge for calls to these numbers. www.accu-chek.co.uk
• South Africa: Roche Diabetes Care South Africa (Pty) Ltd., Hertford Office Park, 90 Bekker Road, Vorna Valley, 1686, South Africa, Tel: 080 007 9425 (South Africa only), Email: smartguide.za@roche.com, www.accu-chekafrica.com
• Italy: Accu-Chek SmartGuide Customer Support, Toll-free number: 800 956584, Email: smartguide.it@roche.com, www.accu-check.it