Manuals+

Accu-Chek SmartGuide Device Leaflet

Getting Started

  1. Download a compatible app from go.roche.com/smartguideapp.

    [Scan QR code for app] Download the app here.

  2. Access the User's Manual at go.roche.com/CGM-instructions.

    [Scan QR code for User's Manual] Go to the User's Manual here.

  3. Carefully read the User's Manual before using this product. Pay close attention to all safety information.

Printed and Electronic Versions

To obtain a printed version of the User's Manual, contact customer support. The printed version is free of charge and will be sent within a few days. The User's Manual and this leaflet can be downloaded at go.roche.com/download-portal.

Contact Us

If you encounter problems, have questions, or need more information about this device, contact customer support.

Regional Contact Information:

  • Turkey: Roche Diagnostics Turkey A.S., Esentepe Mah. Kırgülü Sok. No: 4, Şişli 34394 Istanbul, Türkiye. Customer Helpline: 0800 621 25 10 (Free). Website: www.accu-chek.com.tr.
  • Greece: Roche Diagnostics (Hellas) M.A.E., Alamana 4 & Delphi, 151 25, Marousi, Athens. Website: www.accu-check.gr.
  • Kuwait: Roche for the trade in medicines, equipment, devices and medical supplies S.P.C, Burj Alshaya plot 6, Floor 5, Office 11, Al Mirqab P.O. Box: 467, Safat-13005 Kuwait. Phone: +965 25 770 444. CGM Customer Support Line: 22069164. Email: smartguide.kw@roche.com.
  • Qatar: Roche Diabetes Care Middle East FZCO, P.O.BOX 263990 Jabal Ali Free Zone, Dubai. UAE. Qatar CGM Customer Support Line: 00800101658. Email: smartguide.qa@roche.com.
  • UAE: Roche Diabetes Care Middle East FZCO, P.O.BOX 263990 Jabal Ali Free Zone, Dubai, UAE. Locally Distributed by: Pharmatrade LLC Co., P.O. Box 11397, Dubai - UAE. UAE CGM Customer Support Line: 80006512116. Email: smartguide.ae@roche.com.
  • Saudi Arabia: Roche Diagnostics Saudi Arabia LLC, 6469 Northern Ring Road, Al Aqeeq District, Riyadh 13519, 3212, Saudi Arabia. Phone: +966 11 414 900. Customer Support Number: 08008500311. Email: smartguide.sa@roche.com.

Product Information

Product Name: ACCU-CHEK® SmartGuide

Document Type: DEVICE LEAFLET

Certification Mark: CE 0123

ACCU-CHEK and ACCU-CHEK SMARTGUIDE are trademarks of Roche.

© 2025 Roche Diabetes Care

Manufacturer: Roche Diabetes Care GmbH, Sandhofer Strasse 116, 68305 Mannheim, Germany.

Website: www.accu-chek.com

Last Update: 2025-04

Product Code: 1000087600(01)

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