EZVIZ Smart Chime User Manual

About this Manual

This manual provides instructions for using and managing the EZVIZ Smart Chime. Pictures, charts, images, and other information are for description and explanation only. The content is subject to change without notice due to firmware updates or other reasons. The latest version can be found on the EZVIZ website (http://www.ezviz.com).

Revision Record

New release – January 2022

Trademarks Acknowledgement

EZVIZ™ and other EZVIZ trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners.

Legal Disclaimer

To the maximum extent permitted by applicable law, the product, including its hardware, software, and firmware, is provided "AS IS", with all faults and errors. EZVIZ makes no warranties, express or implied, including without limitation, merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement of third party. EZVIZ, its directors, officers, employees, or agents shall not be liable for any special, consequential, incidental, or indirect damages, including loss of business profits, business interruption, or loss of data or documentation, even if advised of the possibility of such damages. EZVIZ's total liability for all damages shall not exceed the original purchase price of the product.

EZVIZ is not liable for personal injury or property damage resulting from product interruption or service termination caused by:

• A) Improper installation or usage other than as requested.
• B) Protection of national or public interests.
• C) Force majeure.
• D) Actions by yourself or a third party, including the use of third-party products, software, applications, and others.

Use of the product with internet access is at your own risk. EZVIZ is not responsible for abnormal operation, privacy leakage, or damages resulting from cyber attacks, hacker attacks, virus inspections, or other internet security risks. EZVIZ will provide timely technical support if required. Surveillance and data protection laws vary by jurisdiction; please check relevant laws before using the product. EZVIZ is not liable if the product is used for illegitimate purposes. In case of conflict, applicable law prevails.

Basics

This section describes the components of the EZVIZ Smart Chime.

Diagram Description: The chime unit has an antenna on top, an LED indicator on the front, a speaker on the front, and a reset button on the front. The rear of the unit shows a power input port.

? The chime appearance is subject to the actual one you have bought.

Get the EZVIZ App

1. Connect your mobile phone to Wi-Fi (suggested).
2. Search for "EZVIZ" in the App Store or Google Play Store™.
3. Download and install the EZVIZ app.
4. Launch the app, and register an EZVIZ user account.

Set Up the Chime

Step 1: Install the Chime

1. Find a location between your Wi-Fi router and your doorbell.
2. Plug the chime into a power outlet. When the LED indicator is fast-flashing blue, it is ready for Wi-Fi connection.

Diagram Description: An illustration shows a chime unit plugged into a power outlet. Labels indicate "Power Outlet", "QR Code", and "LED Indicator" on the chime.

? Choose an outlet that is central to your home, so you can clearly hear your doorbell notifications.

? Scan the QR code with the EZVIZ App to add the device to your account. Please keep it for further reference.

Step 2: Add the Chime to your account

1. Log in to your EZVIZ account.
2. On the Home screen, tap "+" on the upper-right corner to go to the Scan QR Code interface.

Diagram Description: A simplified graphic shows a mobile app screen labeled "Home" with a prominent "+" icon in the upper right corner, indicating the "Add Device" function.

3. Scan the QR Code on the cover of this quick start guide or on the body of the chime.
4. Tap Next to add the chime to the EZVIZ app.
5. Tap Next to go to the Link to the bell interface.
6. Turn on Link to the chime of your doorbell.
7. Follow the EZVIZ app wizard to finish the settings.

? Linking to the chime will shorten your doorbell's response time.

Troubleshooting

1. Why the chime in my home responds slowly, or even doesn't function?

Please confirm the following details:

1. Select the right chime type (same as the product label) in the doorbell settings interface in the EZVIZ app.
2. Your doorbell contains a power cell which may need to charge before the first use. If the doorbell does not appear to function after installation, allow 10 minutes to 3 hours for charging and try again.
3. Make sure the Doorbell button and Human Detection button are enabled in the chime settings page.

2. I have failed to connect my chime to Wi-Fi.

1. Ensure your chime is not blocked by a firewall or any network limitations.
2. Place your chime as close to the router as possible for optimal performance.
3. Avoid connecting too many devices to the router.
4. Ensure static IP setting is disabled and the router is configured to distribute IP addresses (DHCP is on).

3. My doorbell is offline frequently.

1. Ensure the doorbell has a strong and stable Wi-Fi signal. If Wi-Fi signal strength is low, try moving your Wi-Fi router closer to the doorbell, or add another chime to boost Wi-Fi coverage.
2. Verify that your router and internet connection are functional.
3. The doorbell requires at least 2 Mbps uploading speed. Ensure sufficient network bandwidth and that not too many devices are connected to the router.
4. If the troubleshooting techniques above do not resolve the problem, delete the device from your EZVIZ account, reset it, and re-add it.

4. My doorbell has failed to link to my chime.

Network Connect Type 1

If you installed your chime between your doorbell and the router, as shown in the figure below. The router and doorbell should be placed as close to each other as possible for optimal performance, and should not exceed 10 feet (3 m).

Diagram Description: An illustration shows three devices: "Router Indoor", "Chime Indoor", and "Doorbell Outdoor". Signal lines ([Wi-Fi signal]) are depicted between the router and chime, and between the chime and doorbell.

Network Connect Type 2

If you installed your chime near the router, and far from your doorbell, as shown in the figure below. The router and doorbell should be placed as close to each other as possible for optimal performance.

Diagram Description: An illustration shows three devices: "Chime Indoor", "Router Indoor", and "Doorbell Outdoor". Signal lines ([Wi-Fi signal]) are depicted between the router and chime, and between the chime and doorbell.

? For detailed information, please visit www.ezviz.com/eu.

Information for Private Households

1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. Waste equipment does not belong in household waste but in special collection and return systems.
2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment, which can be removed without being destroyed, before handing them in at a collection point. This does not apply if waste equipment is prepared for reuse with the participation of a public waste management authority.
3. Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge to collection points of public waste management authorities or to take-back points set up by manufacturers or distributors as per the Electrical and Electronics Equipment Law. Stores with a sales area of at least 400 m² for electrical and electronic equipment, and grocery stores with a total sales area of at least 800 m² offering such equipment, are required to take it back. This also applies to distribution via distance communication if storage and shipping areas for electrical and electronic equipment are at least 400 m² or total storage and shipping areas are at least 800 m². Distributors must ensure take-back by providing suitable return facilities at a reasonable distance from the end user. Free return is possible for distributors obliged to take back equipment, especially when a new similar device fulfilling the same functions is delivered to an end user.
4. Privacy Notice: Waste equipment often contains sensitive personal data, particularly devices of information and telecommunications technology like computers and smartphones. Each end user is responsible for deleting data on waste equipment to be disposed of.
5. Meaning of the symbol "crossed-out wheelie bin": The symbol of a crossed-out wheelie bin regularly depicted on electrical and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the end of its service life.