Tenda Quick Installation Guide

I. Product Introduction

The Tenda Wi-Fi Range Extender supports both wireless and wired extension. For homes with deployed Ethernet cables, AP Mode is recommended. Otherwise, choose Wireless Extension. Select your required extension type and refer to the following sections for configuration.

Wireless Extension

Scenario: Rooms requiring Wi-Fi coverage without Ethernet cables.

Features:

• It is recommended to select 5G Wi-Fi for extension for a better experience.
• After successful wireless extension, Wi-Fi dead zones will be covered. The Ethernet port can provide wired network access for devices like set-top boxes, computers, and TVs.

Description: The extender connects to the upstream router via Wi-Fi and extends the router's Wi-Fi coverage range.

AP Mode (Wired Extension)

Scenario: Rooms requiring Wi-Fi coverage with Ethernet cables.

Features: After successful wired extension, high-speed and stable Wi-Fi access is provided for wireless devices like smartphones and smart devices.

Description: The extender connects to the upstream router via an Ethernet cable and converts the router's wired network to Wi-Fi.

II. Wireless Extension Setup

Select the Extender Location

Place the extender midway between the router and the wireless dead zone. Position it to minimize obstacles between the extender and the router. Ensure your smartphone is connected to the router's Wi-Fi and has smooth internet access. Plug the extender into a power outlet; the system starts up when the indicator blinks green.

Diagram Description: Shows a Wi-Fi router, the extender placed in the middle, and wireless clients further away.

Set Up the Extender

Method 1: Through Web UI

1. Connect your smartphone to the extender's Wi-Fi network: Tenda_EXT. When the extender's web UI appears automatically, tap "Start Now".

If the page does not appear, open a web browser and go to re.tenda.cn. If using a smartphone, disable mobile data. If prompted about Wi-Fi availability, continue using it.

2. Select the Wi-Fi network you want to extend. It is recommended to select the 5 GHz Wi-Fi band.

Diagram Description: Shows a list of Wi-Fi networks, with an option to select 5 GHz.

3. Enter the Wi-Fi password of the upstream router and tap "Next".

The extender supports dual-band extension. If the upstream router has dual-band Wi-Fi, selecting one band (e.g., 5G) will automatically extend the other band with the same password.

4. Change the extender's Wi-Fi name and password as required, then tap "Next".

You can choose to add a new Wi-Fi name/password or use the upstream Wi-Fi name/password. The extender's Wi-Fi password can also be set as the management password.

5. The extension is completed. Wi-Fi restarting may take about 20 seconds. Connect to the new Wi-Fi later.

Diagram Description: Shows "Extended Successfully" with details of the new Wi-Fi names (e.g., Tenda_XXXXXX_EXT, Tenda_XXXXXX_5G_EXT) and password. It also shows indicator lights for 2.4G and 5G bands.

Method 2: Through Tenda WiFi App

1. Download the Tenda WiFi App by scanning the QR code [QR Code ?] or searching in Google Play/App Store. Ensure the app is the latest version.
2. Connect your smartphone to the extender's Wi-Fi network: Tenda_EXT.

If prompted about Wi-Fi availability, continue using it.

3. The app will automatically discover the extender. Follow the on-screen instructions to set it up. The extension is successful when the extender's indicator turns solid on.

Diagram Description: Shows a prompt "Signal Extender is found unconfigured. Configure it now?" with "Configure" and "Not Now" options.

Method 3: Through WPS Button

Ensure the router's Wi-Fi encryption is WPA-PSK or WPA2-PSK. WPS button design may vary by manufacturer.

1. Press the router's WPS button for 1-3 seconds to enable its WPS function.
2. Within 2 minutes, press the extender's WPS button for 1-3 seconds. The extender's indicator will blink green fast.

Diagram Description: Shows pressing the router WPS button, then the extender WPS button within a time limit.

3. Setup is successful when the indicator lights solid on. The extender's Wi-Fi name will be the upstream router's Wi-Fi name with "_EXT" (or "_5G_EXT"), and the password will be the same as the upstream router.

III. AP Mode Setup

1. Ensure the Ethernet cable is connected to the extender's Ethernet port and can access the internet normally. Plug the extender into a power socket. The indicator changes from blinking green to solid on, indicating successful extension.

If using a wall-wired Ethernet cable, prepare it yourself.

Diagram Description: Shows an Ethernet cable connected to the extender.

2. Connect your smartphone to the extender's Wi-Fi network: Tenda_EXT. When the web UI appears, tap "Start Now".

If the web UI doesn't appear automatically, access re.tenda.cn in a browser. Disable mobile data if using a smartphone. If prompted about Wi-Fi availability, continue using it.

3. Set the extender's Wi-Fi name, Wi-Fi password, and login password as required, then tap "Next".

Diagram Description: Shows options to unify 2.4 GHz & 5 GHz, set extender Wi-Fi names and passwords, and set the management password.

IV. Extender Installation Recommendations

Network Coverage

• Large flat floor network coverage: Place the extender parallel to the ground.
• Cross-floor network coverage: Place the extender perpendicular to the ground.

Diagram Description: Illustrates optimal placement for different coverage scenarios.

V. Connect Clients to the Internet

Wireless Clients

Connect to the extender's Wi-Fi network. The Wi-Fi name will be the one you set, Tenda_EXT (or 5G_EXT), the upstream router's Wi-Fi name with "_EXT" (or "_5G_EXT"), or the same as the router's name.

Wired Clients

Connect wired devices (e.g., Printer, Smart TV, Camera, Computer) to the extender's Ethernet port. This is applicable only in Wireless Extension mode. In AP Mode, connect directly via Wi-Fi.

Diagram Description: Shows various devices (printer, TV, camera, computer) connected via Ethernet to the extender.

Appearance

WPS/RESET Button: Used for WPS pairing and resetting the device.

Ethernet Port: Used to connect to devices like routers, computers, game consoles, TVs, set-top boxes, and printers.

Diagram Description: Shows the physical appearance of the extender with labeled WPS/RESET button and Ethernet port.

Scenario Status

FAQ (Frequently Asked Questions)

Q1. I cannot log in to the web UI of the extender. What should I do?

A1. First, try visiting re.tenda.cn in your browser. If using a wireless client (like a smartphone), ensure mobile data is disabled. If the problem persists:

• Before extension: Ensure your smartphone is connected to Tenda_EXT. For wired devices, set IP and DNS to obtain automatically. Reset the extender (refer to Q5) and try again.
• After extension: Ensure your smartphone is connected to the extender's Wi-Fi. If the extender's Wi-Fi name is the same as the router's, stand near the extender. If too close to the router, power it off temporarily. For wired devices, ensure IP and DNS are set to obtain automatically.

Q2. My extender cannot find the Wi-Fi network of my router. What should I do?

A2. Ensure your smartphone is near the extender and can search/connect to the router's Wi-Fi. Try changing your router's channel or changing the router's encryption type to WPA-PSK or WPA2-PSK.

Q3. I cannot find the Wi-Fi name of the extender after extending the network successfully (indicator is solid on). What should I do?

A3. This might happen if you didn't customize the extender's Wi-Fi name. The name might be the same as the upstream router's, or append "_EXT" (or "_5G_EXT") to the upstream router's Wi-Fi name.

Q4. Network speed through the extender is slower than directly connecting to the router after wireless extension. What should I do?

A4. A decrease in network speed during wireless extension is normal due to signal attenuation. Ensure the extender indicator is solid green and minimize obstacles. If Ethernet cables are available, wired extension is recommended for better performance.

Q5. How to reset the extender?

A5. When the extender has completed startup, press the RESET button for about 8 seconds. The indicator will blink yellow fast, indicating the extender has been restored to factory settings.

Safety Precautions

Read and follow all operation instructions and precautions to prevent accidents. These are supplementary to any warnings in other documents. Installation and maintenance personnel should understand basic safety precautions.

• Do not use the device where wireless devices are not allowed.
• Clean only with a dry cloth.
• Do not block ventilation openings (e.g., with newspapers, tablecloths, curtains).
• To avoid electric shock, do not insert objects into ventilation openings.
• Unplug the device during lightning storms or when unused for long periods.
• The mains plug serves as the disconnect device and must remain readily operable.
• The power socket should be installed near the device and be easily accessible.
• Operating environment: Temperature: 0℃ - 40℃ (32℉ - 104℉); Humidity: 10% - 90% RH (non-condensing).
• Storage environment: Temperature: -40℃ - 70℃ (-40℉ - 158℉); Humidity: 5% - 90% RH (non-condensing).
• If smoke, abnormal sound, or smell occurs, stop using the device immediately, disconnect power, and contact after-sales service.
• Warning: To reduce electric shock risk, do not remove the cover; there are no user-serviceable parts inside. Refer servicing to qualified personnel.
• Refer all servicing to qualified service personnel.
• Disconnect the power source during servicing.
• Keep the device out of reach of children to prevent them from using it as a toy and causing injury.
• Keep the device away from water, fire, high electric fields, high magnetic fields, and inflammable/explosive items.

For the latest safety precautions, see Safety and Regulatory Information on www.tendacn.com.

Compliance Information

CE Mark Warning

This is a Class B product. In a domestic environment, it may cause radio interference, requiring the user to take adequate measures. Install and operate with a minimum distance of 20cm between the device and your body.

(1) The manufacturer is not responsible for radio/TV interference caused by unauthorized modifications. (2) Use a shielded RJ45 cable to avoid unnecessary radiation interference.

Declaration of Conformity

SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device (Extender) complies with Directive 2014/53/EU. The full EU Declaration of Conformity is available at: https://www.tendacn.com/download/list-9.html

Operating Frequency/Max Output Power

Frequency Bands: 2412MHz-2472MHz/20dBm, 5150MHz-5250MHz (indoor use only)/23dBm

Restrictions in the 5 GHz Band

Countries: UK(NI), AT, BE, BG, CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT, RO, SE, SI, SK, IE.

English: In EU member states, EFTA countries, Northern Ireland and Great Britain, operation in the frequency range 5150 MHz - 5250 MHz is only permitted indoors.

Deutsch: In den EU-Mitgliedsstaaten, den EFTA-Ländern, Nordirland und Großbritannien ist der Betrieb im Frequenzbereich 5150 MHz - 5250 MHz nur in Innenräumen erlaubt.

Italiano: Negli Stati membri dell'UE, nei Paesi EFTA, nell'Irlanda del Nord e in Gran Bretagna, il funzionamento nella gamma di frequenze 5150 MHz - 5250 MHz è consentito solo in ambienti chiusi.

Español: En los estados miembros de la UE, los países de la AELC, Irlanda del Norte y Gran Bretaña, el rango de frecuencia operativa de 5150 MHz - 5250 MHz solo está permitido en interiores.

Português: Nos estados membros da UE, países da EFTA, Irlanda do Norte e Grã-Bretanha, o funcionamento na gama de frequências 5150 MHz - 5250 MHz só é permitido no interior.

Français: Dans les États membres de l’UE, les pays de l’AELE, l’Irlande du Nord et la Grande-Bretagne, l’utilisation dans la gamme de fréquences 5150 MHz - 5250 MHz n’est autorisée qu’en intérieur.

Nederlands: In de EU-lidstaten, de EVA-landen, Noord-Ierland en Groot-Brittannië is gebruik in het 5150 MHz - 5250 MHz frequentiebereik alleen binnenshuis toegestaan.

Svenska: I EU medlemsstater, EFTA - länderna, Nordirland och Storbritannien är det endast tillåtet att använda frekvensområdet 5150 MHz - 5250 MHz inomhus.

Dansk: I EU-medlemslandene, EFTA-landene, Nordirland og Storbritannien er drift i frekvensområdet 5150 MHz - 5250 MHz kun tilladt indendørs.

Suomi: Eu-maissa, EFTA-maissa sekä Isossa-Britanniassa ja Pohjois-Irlannissa taajuusaluetta 5150 MHz - 5250 MHz on sallittua käyttää ainoastaan sisätiloissa.

Magyar: Az EU-tagállamokban, az EFTA-országokban, Észak-Írországban és Nagy-Britanniában az 5150 MHz - 5250 MHz frekvenciatartományban való működtetés csak beltérben engedélyezett.

Polski: W państwach członkowskich UE, krajach Europejskiego Stowarzyszenia Wolnego Handlu (EFTA), Irlandii Północnej i Wielkiej Brytanii praca w zakresie częstotliwości 5150 MHz - 5250 MHz jest dozwolona tylko w pomieszczeniach.

Čeština: V členských státech EU, zemích ESVO, Severním Irsku a Velké Británii je provoz ve frekvenčním rozsahu 5150 MHz - 5250 MHz povolen pouze v interiéru.

Română: În statele membre UE, ţările EFTA, Irlanda de Nord şi Marea Britanie, operarea în intervalul de frecvenţă 5150 MHz - 5250 MHz este permisă numai în interior.

Български: В страните-членки на ЕС, страните от ЕАСТ, Северна Ирландия и Великобритания, работата в честотния диапазон 5150 MHz - 5250 MHz е разрешена само на закрито.

Eesti: EL-i liikmesriikides, EFTA riikides, Põhja-Iirimaal ja Suurbritannias on sagedusvahemikus 5150 MHz - 5250 MHz kasutamine lubatud ainult siseruumides.

Slovenščina: V državah članicah EU, državah EFTA, Severni Irski in Veliki Britaniji je delovanje v frekvenčnem območju 5150 MHz - 5250 MHz dovoljeno samo v zaprtih prostorih.

Slovenčina: V členských štátoch EÚ, krajinách EFTA, Severnom Írsku a Veľkej Británii je prevádzka vo frekvenčnom pásme 5150 MHz - 5250 MHz povolená len v interiéri.

Hrvatski: U državama članicama EU, zemljama EFTA-e, Sjevernoj Irskoj i Velikoj Britaniji, rad u frekvencijskom rasponu od 5150 MHz - 5250 MHz dopušten je samo u zatvorenom prostoru.

Latviešu: ES valstīs, EBTA valstīs, Ziemeļīrijā un Lielbritānijā, operēšana iekštelpās ir atļauta tikai 5150 MHz - 5250 MHz diapazonā.

Lietuvių: ES valstybėse narėse, ELPA šalyse, Šiaurės Airijoje ir Didžiojoje Britanijoje 5150 MHz - 5250 MHz dažnių diapazone leidžiama veikti tik patalpose.

Norsk: I EUs medlemsland, EFTA-land, Nord-Irland og Storbritannia er drift i frekvensområdet 5150 MHz - 5250 MHz kun tillatt innendørs.

Íslenska: Í aðildarríkjum ESB, EFTA-löndum, Norður-Írlandi og Bretlandi er rekstur á tíðnisviðinu 5150 MHz - 5250 MHz aðeins leyfður innandyra.

FCC Statement

This equipment complies with FCC Rules Part 15 as a Class B digital device. It is designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. No guarantee of no interference in a particular installation. If interference occurs, try correcting it by: reorienting/relocating the antenna, increasing separation between equipment and receiver, connecting to a different circuit, or consulting a dealer/technician.

The device is for indoor usage only. Operation is subject to two conditions: (1) no harmful interference, and (2) acceptance of any received interference.

Radiation Exposure Statement

This device complies with FCC radiation exposure limits for an uncontrolled environment and Part 15 of FCC RF Rules. Install and operate with a minimum distance of 20cm between the device and your body.

Caution: Changes or modifications not expressly approved by the responsible party may void the user's authority to operate this equipment. This transmitter must not be co-located or operating with any other antenna or transmitter.

Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz.

(1) Manufacturer is not responsible for radio/TV interference from unauthorized modifications. (2) Use a shielded RJ45 cable to avoid unnecessary radiation interference.

Canadian Compliance Statement (IC)

CAN ICES-3 (B) / NMB-3 (B)

This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

ISEDC Radiation Exposure Statement: The equipment complies with ISEDC RF radiation exposure limits for an uncontrolled environment. Install and operate with a minimum distance of 20cm between the radiator and your body. Operation of 5150-5250MHz is restricted to indoor use only.

Caution: Changes or modifications not expressly approved by the responsible party could void the user’s authority to operate the equipment.

NOM (Mexico)

LA OPERACIÓN DE ESTE DISPOSITIVO ESTÁ SUJETA A LAS SIGUIENTES CONDICIONES:

a) Es posible que este equipo o dispositivo no cause interferencia perjudicial.

b) Este equipo o dispositivo debe aceptar cualquier tipo de interferencia, incluyendo la que pueda causar su operación no deseada.

Estimado usuario: Antes de utilizar este producto lo invitamos a leer el siguiente manual para que conozca todas sus funciones y características.

Product Information

Product Name: Wi-Fi Range Extender

Model: A18 Pro/A18

Power Supply: Input: 100V - 240V AC 50Hz/60Hz, 0.4A; Output: 12V DC 1A

Country of Origin: CHINA

Recycling

This product bears the selective sorting symbol for Waste Electrical and Electronic Equipment (WEEE). It must be handled according to European directive 2012/19/EU for recycling or dismantling to minimize environmental impact. Users can give the product to a competent recycling organization or the retailer when buying new equipment.

Technical Support

Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
Website: www.tendacn.com
Email: support@tenda.com.cn
North America Support: support.us@tenda.cn
United Kingdom Support: support.uk@tenda.cn

Copyright © 2024 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark of Shenzhen Tenda Technology Co., Ltd. Other brand and product names are trademarks of their respective holders. Specifications are subject to change without notice.