TP-Link Tapo C100 Home Security Wi-Fi Camera User Guide

Introduction

When you are away home, there are always something you care about. Tapo C100 helps you receive a notification whenever your camera detects movement and check it in detail through the Tapo app. Also, you can personalize your security by setting motion detection zones to only notify you of what happens in areas that you choose.

• 1080p High-Definition – Provides greater sharpness and clarity.
• Night Vision – Provides a visual distance of up to 30 ft in total darkness.
• Live View – Always keep an eye on what matters most to you—anytime, anywhere.
• Two-Way Audio – Communicate in real time through a built-in microphone and speaker.
• Alarm System – Triggers lights and sounds as an alarm when motion is detected.
• Privacy Mode - Temporarily shut down surveillance with a tap in the app.
• Sharing - Share interesting and funny videos to everyone on social media.
• Easy Setup - Follow in-app instructions to easily set up within minutes.
• Local Storage – Store up to 128 GB of video on a microSD card⁺, equal to 384 hours (16 days) of footage^.

⁺ The SD card is not provided. The data comes from TP-Link laboratory.

Appearance

The Home Security Wi-Fi Camera has a system LED that changes color according to its status, an alert light, lens, microphone, DC power port, RESET button and a microSD card slot. Refer below for details.

Lens

Microphone: Built-in internal microphone. [Note: Do NOT insert objects into the hole.]

Alert Light: Blinks to alert you when activity is detected.

DC Power Port: Connect the power cord provided.

RESET Button: Press and hold for at least 5 seconds until the LED blinks red to reset your camera.

microSD Card Slot: Insert a microSD card and initialize it on the app for local recording.

System LED:

• Solid red: Starting up
• Blinking red and green: Ready for setup
• Blinking red slowly: Connecting to Wi-Fi
• Solid amber: Connected to Wi-Fi
• Solid green: Connected to TP-Link Cloud server
• Blinking red quickly: Camera resetting
• Blinking green quickly: Camera updating

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

[App Store download button] [Google Play download button]

[QR Code]

Step 2. Log In

Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

[Screenshot of Tapo app login screen]

Step 3. Add Your Camera

Tap the [Add Device icon] button in the app and select your model.

[Screenshot of Tapo app 'Add Your Device' screen showing various TP-Link products]

Step 4. Configure Camera

Follow app instructions to configure your camera and add it to your home network.

[Screenshot of Tapo app showing 'Power Up & Check the LED' with instructions]

Step 5. Place Camera

Place your camera on a flat surface, or install it on a wall or ceiling with the provided mounting screws.

1. Mark Position: Place the mounting template where you want the camera. For wall mounting, drill two holes through two circles.
2. Mount Base: Affix two mounting screws with the help of the mounting template. For wall mounting, insert two anchors into holes and screw the screws into the anchors.
3. Secure Camera: Hang your camera on the screws.

[Diagram showing mounting template, screws, and anchors]

Main Camera Controls

After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at any time with the Tapo app.

Home Page

This page lists all your cameras you've added and you can view them directly and manage them easily. Tap the camera or go to Camera Preview > Manage to enter the Live View page.

[Screenshot of Tapo app Home Page showing added cameras]

Live View

Tap Talk or Voice Call to communicate with loved ones, turn on Alarm to get noticed when motion detected, enable the Privacy Mode to temporarily shut down the surveillance for privacy, or go to Playback & Memory to check all recordings and saved moments.

[Screenshot of Tapo app Live View screen with controls like Talk, Voice Call, Privacy Mode, Alarm On, Playback & Memory, Camera Settings, Day/Night Mode, Full Screen, Volume, Record]

Camera Settings

On Live View page, tap [Settings icon] to enter the Camera Settings page. You can change the settings of your camera to meet various needs, such as change your camera name, customize detection settings and recording schedules, turn on or off notifications, set activity zones, etc.

[Screenshot of Tapo app Camera Settings page showing options like Location, Time Zone, Invert Image, LED, Detection & Alerts, microSD Card, microSD Recording]

Me

On this page, you can edit your account, quickly check the memorable moments you saved, or find the FAQs of using smart camera and basic info related to the Tapo app.

[Screenshot of Tapo app 'Me' page showing Account Info, Camera Memory, Camera Preferences, Voice Control, Device Sharing, Firmware Update, Notifications, Help & Feedback, About]

Motion Detection

With motion detection, the Tapo app alerts you of activity that matters and sends notifications straight to you when motion detected. Insert a microSD card to record the clips when motion detected. Otherwise, you can only receive the notifications. [Note: Initialize the SD card on the app before using it.]

1. Go to Camera Settings page and tap Detection & Alerts to customize its current detection settings.
2. On the Detection & Alerts page, enable the Motion Detection function. It's recommended to enable the Notifications function to receive motion detection messages.

[Screenshots illustrating steps 1 and 2 for motion detection setup]

3. Customize Camera Alarm settings.

Choose Alarm Type (Sound/Light) and Alarm Sound (Siren/Tone), and set Alarm Schedule as needed.

[Screenshot of Tapo app Alarm settings]

4. Customize Activity Zones

The camera will only detect motion in custom zones. Entire view is covered by default.

[Screenshot of Tapo app Activity Zones setup]

5. Adjust Motion Sensitivity

(Low/Normal/High) as needed. Increased sensitivity results in more recordings and notifications.

[Screenshot showing motion sensitivity slider]

6. Recording Schedule

After editing the detection settings for the camera, you can set the Recording Schedule for the motion detection.

[Screenshot of Tapo app Recording Schedule settings]

7. Playback & Memory

On the Live View page, tap [Playback & Memory icon] to find all recordings. The orange sections are recordings for motion detection.

[Screenshots showing playback of recordings, highlighting motion detection segments]

[Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.]

24-hour Recordings

The microSD card is needed for 24-hour recording and it's suggested to initialize the SD card on the app before using it.

1. On the Live View page, tap [Settings icon] to enter the Camera Settings page.
2. Toggle on to enable the microSD Recording function and set the Recording Schedule for Continuous Recording (24-hour Recording) as needed.

[Screenshots illustrating enabling microSD recording and setting the schedule]

3. On the Live View page, tap [Playback & Memory icon] to find all recordings. The blue sections mean continuous recording.

[Screenshots showing playback of recordings, highlighting continuous recording segments]

[Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.]

Privacy Mode

On the Live View page, tap [Privacy Mode icon] to enable the Privacy Mode. When enabled, streaming and recording functions will be temporarily disabled to protect your privacy.

[Screenshot of Tapo app Live View screen with Privacy Mode highlighted]

Authentication

FCC compliance information statement

Product Name: Home Security Wi-Fi Camera

Model Number: Tapo C100

Component Name: AC ADAPTER

Model: T090060-2B1

Responsible Party: TP-Link USA Corporation

Address: 10 Mauchly, Irvine, CA 92618

Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234

Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2021-04-22

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)

2412MHz-2472MHz (20dBm)

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.

The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body.

Restricted to indoor use.

UKCA Mark

UKCA Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016.

The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :

1. l'appareil ne doit pas produire de brouillage;
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Déclaration d'exposition aux radiations:

Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements:

당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice:

注意!

依據 低功率電波輻射性電機管理辦法

LP0002低功率射頻器材技術規範_章節3.8.2

取得審驗證明之低功率射頻器材,非經核准,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。

Safety Information

• Keep the device away from water, fire, humidity or hot environments. If you need service, please contact TP-Link.
• Do not attempt to disassemble, repair, or modify the device.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact TP-Link.

Operating Temperature: 0 °C~ 40 °C (32°F ~ 104°F)

Storage Temperature: -40°C~70°C (-40°F ~ 158°F)

Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label