TOSHIBA

Fully Automatic Washing Machine

OWNER'S MANUAL

Model: AW-J800APH1, AW-J900DPH1

Document Reference Numbers: 16138000013181, 6348363701

Safety Instructions

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury or loss of life.

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • The openings must not be obstructed by a carpet.
  • This appliance is intended to be used in household settings.

⚠️ Warning!

The electric shock!

  • This washing machine is for indoor use only.
  • Do not put this washing machine in a humid place.
  • Hands should not be inserted into the rotating drum.
  • Before doing any maintenance on the unit, unplug the appliance from the electrical source.
  • Always unplug the machine and turn off the water supply after use. Be aware of the maximum and minimum inlet water pressure which is in megapascals (0.03-0.8 MPa).
  • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
  • Make sure that the water and electrical devices provisions are connected by a qualified technician in accordance with the manufacturer's instructions and local safety regulations.

⚠️ Warning!

Risk to children!

  • The appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Children of less than 3 years should be supervised to ensure that they do not play with the appliance.
  • Animals and children may climb into the machine. Check the machine before every operation.
  • Children should be supervised that they do not play with the appliance.

⚠️ Warning!

Risk of explosion!

  • Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.). This may result in fire or explosion.
  • Rinse the clothes or wash articles thoroughly by hand before putting them in the appliance.

? Caution!

Installing the product!

  • This washing machine is for indoor use only.
  • It is not intended for built-in using.
  • The openings must not be obstructed by a carpet.
  • The washing machine shall not be installed in bathrooms or very wet rooms as well as in rooms with explosive or caustic gases.
  • Remove all packaging materials before using the appliance. Otherwise, serious damage may result.
  • The washing machine with a single inlet valve may only be connected to a cold water supply.
  • The plug must be accessible after installation.
  • Avoid places where the machine is exposed to direct sunlight. Plastic parts may become deformed or discolored.
  • Avoid places where the machine may become frozen during cold weather.

? Caution!

Risk of damaging appliance!

  • Your product is only for home use and is only designed for textiles suitable for machine washing.
  • Do not climb up and sit on the top cover of the machine.
  • Cautions during Machine Handling and transport:
    1. The accumulated water shall be drained out of the machine.
    2. Handle the machine carefully. Never hold protruding parts of the machine while lifting.
    3. This appliance is heavy; it should be transported carefully.
  • Please do not close the top lid with excessive force.
  • It is forbidden to wash carpets.

? Caution!

Operating the appliance!

  • Before washing the clothes for the first time, the product shall be operated without clothes using the "Tub Clean" course.
  • Flammable and explosive or toxic solvents are forbidden. Gasoline and alcohol etc. Shall not be used as detergents. Please only select the detergents suitable for machine washing, especially for top-loading fully automatic washing machines.
  • Make sure that all pockets are emptied. Sharp and rigid items such as coins, brooches, nails, screws or stones etc. may cause serious damage to this machine.
  • Never refill the water by hand during washing.

Installation

Product Description

Diagram showing the washing machine with labels pointing to: Glass lid, Drain hose, Drum, Frame, Control panel, Cabinet, Water inlet valve, Power cord and plug, Adjustable foot knob, Handle.

ℹ️ Note! All illustrations in this manual are for reference only. Please refer to the product for actual appearance of the parts.

Accessories:

  • Inlet hose assy
  • Cabinet baseboard
  • Manual (Owner's Manual)
  • Screw

Installation Area

⚠️ Warning!

  • Stability is important to prevent the product from moving!
  • Make sure that the product does not stand on the power cord.

Recommended location characteristics:

  • Rigid, dry, and level surface.
  • Avoid direct sunlight.
  • Sufficient ventilation.
  • Room temperature is above 0°C.
  • Keep far away from fuel sources such as coal or gas.

Diagram showing minimum clearance requirements: W ≥ 20mm on sides, and space behind for hoses.

Unpacking The Washing Machine

⚠️ Warning!

  • Packaging material (e.g., Films, Styrofoam) can be dangerous for children.
  • There is a risk of suffocation! Keep all packaging materials well away from children.

Steps:

  1. Remove the cardboard box and styrofoam packing.
  2. Lift the washing machine and remove the base packing.
  3. Remove the tape securing the power supply cord and drain hose.
  4. Pick up the inlet hose from the drum.

ℹ️ Note: Do not operate the washing machine with the base packing still intact with the unit. It will cause damage to the machine.

Levelling the washing machine

⚠️ Warning!

  • Do not kink, crash, modify or sever the drain hose.
  • Position the drain hose properly; otherwise, improper position may result in water leakage.
  • If the drain hose is too long, do not force it into the washing machine as this will cause abnormal noises.

Diagrams show correct placement of the drain hose end into a trough or drain pipe, with height restrictions (Min. 86cm, Max. 100cm).

⚠️ Warning!

  • The lock nuts on all four feet must be screwed tightly against the housing.

Steps for levelling:

  1. Check alignment of the product with a leveler and proceed if necessary.
  2. Loosen the lock nut and rotate the foot either clockwise or counter clockwise until it closely contacts the floor.
  3. Assure that the lock is secure, then alternately press the four top corners of the machine to check if the proper adjustment has been done.

Diagrams illustrate loosening/locking nuts and adjusting feet for raising/lowering.

⚠️ Warning!

  • The lock nuts on all four feet must be screwed tightly against the housing.
  • Only two feet in front of the machine can be adjusted.

Selection of tap

Please select an appropriate tap. Options shown are: Ordinary tap, Screw tap, Special washing machine tap.

Connection of inlet hose, tap and washing machine

1: Connection between ordinary tap and inlet hose:

  1. Loosen clamp nut to show 5mm groove.
  2. Loosen four screws.
  3. Set connecting base on tap and tighten screws evenly.
  4. Tighten clamp nut.
  5. Press slide bushing and insert inlet hose into connecting base.
  6. Connection finished.
  7. After connection and installation, check if there is water leakage.

Diagrams illustrate these steps, including a 15mm measurement for the clamp nut groove.

2: Connection between screw tap and inlet hose:

Diagrams show connecting the inlet hose to a tap with threads using a slide bushing.

⚠️ Warning!

  • To prevent leakage or water damage, follow the above-mentioned instructions!
  • Do not kink, crush, modify or cut the water inlet hose.

Operation

Preparation Before Washing

? Caution!

  • Before washing, please make sure that the unit is installed properly.
  • Before washing for the first time, the washing machine shall be operated without clothes using the "Tub Clean" course.

A complete cycle is shown in a diagram with 4 steps:

  1. Plug in.
  2. Open tap.
  3. Load and Close lid.
  4. Add detergent (in the Liquid detergent case).

ℹ️ Note! In the case of Liquid detergent, it is used by this case.

Washing

Steps shown in a diagram:

  1. Power On.
  2. Select Course.
  3. Start up.

ℹ️ Note! Water level can be selected manually.

After Washing

The buzzer will beep after washing finishes, and the power supply will be cut off automatically. At this point, you may unload the laundry.

Washing matters needing attention

Before washing, please check the clothes labels and the detergent usage instructions. Use low-density detergent suitable for washing machines.

Clothing preparation steps illustrated:

  • Check the label.
  • Take items out of the pockets.
  • Tie tassels into knots, fasten zippers and buttons.
  • Put small clothes into a laundry net.
  • Turn clothes inside out that easily form fiber on their surface or have long strands of fiber.
  • Segregate clothes with varying textures or materials.

⚠️ Warning!

  • Washing a single piece of clothing may cause severe unbalance and consequently sound an alarm. In this case, it is suggested to add one or two more pieces of clothing to the wash load that will also make spinning smoother.
  • Do not wash clothes stained with kerosene, gasoline, alcohol, or other flammable materials.

The usage of detergent and washing powder

  • For powder detergent that can form into clusters or masses, it is suggested to dilute the detergent with some water before pouring into the detergent box. This will prevent the inlet of the detergent box from clogging and water from overflowing during the filling process.
  • Choose the type of detergent suitable for top-loading WM to get the best washing effect with less water and energy consumption.

Control Panel

Diagram of the control panel with numbered buttons and labels:

  • 1. On/Off (POWER): Turns the unit on and off.
  • 2. Start/Hold: Press this button to start or hold the washing cycle.
  • 3. Course: Available according to the laundry type.
  • 4. Option: Additional functions are available according to the user's preferences.
  • 5. Display: Shows settings, estimated remaining time, etc. The display remains on throughout the cycle.
  • 6. Fuzzy: The washing machine selects the water level automatically according to the load weight. This function is not available when there's water in the tub or if the water level was manually selected before pressing Start/Hold.

ℹ️ Note! This illustration is for reference only. Please refer to the product for actual appearance.

ℹ️ Note! REGULAR, JEANS, MEMORY, HEAVY WASH courses have the fuzzy function.

Option

Users can manually select:

  • Water Level: According to clothing categories, weight, and washing preferences.
  • SET: To select soaking time, washing time, number of rinses, and spinning time.
  • PROCESS: To select one of the functions: soak, wash, rinse, or spin.

Preset operation sequence:

  1. Select a course.
  2. Press the Preset button to choose the start time before operation starts.
  3. Press [Start/Hold] to commence the Preset operation.

Diagrams show the sequence: ON/OFF -> COURSE -> PRESET -> START/HOLD.

ℹ️ Note! Press the [Preset] button repeatedly to see Preset time choices. The Preset time should be set before starting the course. If you want to set the Preset time after the course has already started, the ON/OFF button should be pressed to reset the course.

? Caution! If there is any interruption in the power supply while the machine is operating, a special memory stores the selected program and recalls the memory setting when the power is restarted.

GREATWAVES™ is able to shorten wash time by special rhythm and water flow.

CHILD PROOF: To avoid misoperation by children.

Diagrams show sequences for GREATWAVES and CHILD PROOF activation.

? Caution!

  • If this mode is set to ON and the lid is opened during operation, the buzzer beeps, the washer stops water supply and stops wash/spin operation, and drains water from the wash tub approximately 20 seconds after the lid is opened.
  • The "CHILD PROOF" will lock all buttons except [On/Off].

Personalized setting of washing course

The user can personalize the settings (course/water level / preset time etc.) according to actual needs.

Sequence: ON/OFF -> COURSE -> WATER LEVEL -> PROCESS + SET -> PRESET -> START/HOLD.

Description: On Course, Water Level, Set Soak/Wash/Spin time and number of rinse.

Operations of washing process

The user can set combinations of washing, rinsing, and spinning freely according to the need. Detailed operations are as follows for different models:

  • Soak: ON/OFF -> PROCESS -> SET (Set soaking time) -> START/HOLD.
  • Wash: ON/OFF -> PROCESS -> SET (Set washing time) -> START/HOLD.
  • Rinse: ON/OFF -> PROCESS -> SET (Set times of rinses) -> START/HOLD.
  • Spin: ON/OFF -> PROCESS -> SET (Set spinning time) -> START/HOLD.

ℹ️ Note! Other process combinations are similarly set. You can choose the following parameters: SOAK: 0, 10, 20, 30, 40, 50, 60 minutes; WASH: 15-20 minutes; RINSE: 1-4 times; SPIN: 1-9 minutes. When the pilot lamp besides the selected process flashes, press the SET button to select time or number of cycles.

Washing Course Table

CourseDescription
SPEED:Suitable to wash lightly-stained clothes.
DELICATE:Mid/High/Low water level selection, the tempo is soft, slow washing and spinning speed, for minimal wear and deformation.
MEMORY:Memory is the setting last time user chose. To recall the memory, press Power on, select the memory course and the stored cycle will come up.
TUB CLEAN:With intermittent spinning, the dirt on the inner & outer surfaces of the drum, as well as the pulsator are removed.
REGULAR:Standard fabric washing program. Washing is done once, twice for rinsing, and the spin time is longer.
JEANS:Suitable to wash denim.
BLANKET:The wash time is longer, the water action stronger, so the washing effect is better.
HEAVY WASH:Heavily-stained/thick clothes.

Recommended Detergent Amount

Rated capacity(kg)Manual Water Level SettingDetergentsSoftener
7kg8kgPowderLiquidNormal typeConcentrated type
9kg49L (8 gear)58L (8 gear)Approx. 90gApprox. 45mLApprox. 70mLApprox. 23mL
6kg40L (6 gear)49L (6 gear)Approx. 50gApprox. 30mLApprox. 55mLApprox. 18mL
3kg31L (4 gear)33L (4 gear)Approx. 30gApprox. 20mLApprox. 36mLApprox. 12mL
1kg17L (2 gear)18L (2 gear)Approx. 11gApprox. 10mLApprox. 18mLApprox. 9mL
Blanket---Approx. 45mLApprox. 70mLApprox. 23mL

ℹ️ Note! This is just for reference.

Maintenance

Cleaning And Care

⚠️ Warning!

  • Before your maintenance starts, please unplug the machine and close the tap.

Cleaning the cabinet

Proper maintenance of the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use a soft cloth to wipe it off immediately. No sharp items are allowed.

ℹ️ Note! Formic acid and its diluted solvents or equivalent are forbidden, such as alcohol, solvents or chemical products, etc.

Cleaning the inlet filter

ℹ️ Note! Inlet filter must be cleaned if pressure of water from the inlet drops.

Washing the filter in the washing machine:

  1. Screw off the inlet pipe from the back of the machine.
  2. Pull out the filter with a pair of long nose pliers and reinstall it back after being washed.
  3. Use a brush to clean the filter.
  4. Reconnect the inlet pipe.

Lint filter cleaning:

  1. There is a built-in lint filter in your washer. It can help to collect lint during the washing cycle.
  2. It is suggested to clean the lint filter every 10 cycles.
  3. Take it out and clean the filter with water. Then place it back into the washer.

Trouble Shooting

If the appliance does not start or it stops during the operation, initially try to find a solution to the problem based on the table below. Otherwise, contact the service center.

Troubleshooting Table:

DescriptionInspection Items
No washingIf the power is off. If the water volume does not reach the required water level. If it is set to "Preset" washing mode and the reservation time has not been reached.
No water flows inIf the power is off or the fuse is burned out. If the water supply is cut off or the water pressure is too low. If the inlet hose is properly connected and the water tap is opened. If the filtering screen of the inlet valve is blocked by dirt. If the "Start / Hold" button is pressed after the power switch is pressed.
Abnormal drainingIf the end of the water drain hose is placed very high. If the end of the water drain hose is immersed in and blocked by a pool of water.
Abnormal spinIf the top lid is closed. If most of the clothing are at one side of the drum or if too many clothes are loaded in the machine. If the washer is not placed in stable condition or it is placed on an inclined state (the ground is not flat).

Alarm Codes:

DescriptionReasonSolution
E1Alarm for abnormal water filling.Check if the water tap is opened or not.
E2Alarm for water unfinished water draining.Check the water level sensor and drain pump.
E3Alarm for lid that is not closed before wash and spin.Close the lid.
E4Unbalanced wash load during spinning.Evenly distribute the clothes in the drum by hand.
E7-1 to E7-5Abnormal behavior with dangerous fault (brake wires, brake, sensors).If E7-1 to E7-5 appears after pressing the power button, please call for service. If E7-1 to E7-5 appears during operation, press the power button to restart the machine.
FXXOthersTry to look for solutions first, then call for service if no solutions work.

ℹ️ Note!

  • After checking, try to use the appliance again. If problems persist or the display shows other alarm codes, contact the service center.
  • E1-E4 alarm clear on some models needs to be stimulated by the "Start" button.

Technical Specifications

ModelWashing CapacityBody Dimension (W*D*Hmm)Net WeightRated PowerPower Supply
AW-J800APH17.0kg515x525x92033kg400W220-240V~, 50Hz
AW-J900DPH18.0kg550x565x93037kg450W220-240V~, 50Hz

Standard Water Pressure: 0.03MPa~0.8MPa

Models: AW-J800APH1, AW-J900DPH1, AW-J800APH1 Fully Automatic Washing Machine, Fully Automatic Washing Machine, Washing Machine, Machine

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AW-J900DPH1(WW) Owner's Manual English version

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