Instruction Manual
Twiins
Product Overview
This manual provides instructions for the Twiins® HF1, HF2, and HF3 handsfree Bluetooth devices designed for helmets.
The devices offer features such as phone calls, music playback, navigation audio, and intercom communication.
Models: HF1, HF2, HF3
Key Features Icons: [HQ Sound] ? [Multiphone] ? [Intercom]
Components
- 1. Microphone: Boom microphone for clear voice transmission.
- 2. Handset (Left): Speaker unit for the left ear.
- 3. Handset (Right): Speaker unit for the right ear.
- 4. USB Charging Cable: For charging the device.
- 5. Spare Mic Band: Additional band for the microphone.
- 6. Comfort Pad Foam (x2 units): For headset comfort.
- 7. Speaker Velcros (x2 units each): For attaching speakers and helmet interior.
- LED Indicator (1a): Visual status indicator.
- Control Button (1b): Multifunction button for power, calls, and pairing.
- USB Charging Port (1c): Port for connecting the charging cable.
Charging and Turning On/Off
Step 1: Charge the Device Completely
Before first use, fully charge the device. Connect the terminal (1c) using the provided USB charging cable (4) to a USB charging port. The LED indicator (1a) will be red while charging and turn blue when charging is complete.
Step 2: Switch the Product ON
Press and hold the control button (1b) for two seconds. The speakers will produce an acoustic signal, and the LED indicator (1a) will begin to flash blue.
Step 3: Switch the Product OFF
Press and hold the control button (1b) for five seconds. The speakers will produce an acoustic signal, and the LED indicator (1a) will flash red before the device powers off.
Notes on Charging and Power
? Do not pull the cable to disconnect it from the USB Port.
? Batteries gradually lose charge over time. Charge fully before use and allow the battery to discharge significantly between charges.
? Do not operate the Twiins® HF device while charging.
⚠️ If storing the Twiins® device for a long period, recharge it at least once every six months to ensure optimal battery performance.
Setting Up Twiins® HF Device Inside Your Helmet
Helpful Hint
Activation is easier if you wait to install your Twiins® HF device into your helmet after all other steps have been completed.
Step 1: Setting Up in Your Helmet
- Remove the side padding from the inside of your helmet (if removable).
- Place the headsets at the height of your ears.
- The main unit with the boom microphone should be placed on the left side.
Step 2: Using the Velcro Pads
- Store the wire between headsets (2) and (3) inside the helmet, beneath the padding.
- Use the provided Velcro pads (male and female) with adhesive backing (7) to fix the headsets in place.
- Stick the male part of the pad onto the device and the female part onto the inside of the helmet.
- Adjust pad usage based on your helmet's internal configuration.
- Comfort pads (6) are provided for the headsets to improve comfort against your skin if needed.
Step 3: The Microphone
Position the microphone (1) on the front section of the helmet so it is close to and oriented towards your mouth.
How to Pair Your Twiins® HF Device with Your Phone
Pairing Process
? Pairing is a process that only needs to be completed once. When paired, devices connect automatically when switched on.
? Depending on your phone's Operating System version, you may need to toggle your phone's Bluetooth® off and on again during the initial search for the Twiins® device. This is normal and should only occur during the first pairing.
Step 1: Initial Pairing
With the device switched OFF, press and hold the control button (1b) for six seconds until the LED indicator (1a) begins flashing red and blue. Your phone will find the device under the name "HANDSFREE HF". Select the device and, if necessary, enter the access code: 0000
.
Step 2: Answering a Call
- Option 1: Answer by speaking any word out loud (e.g., "Answer!").
- Option 2: Press the control button (1b) once.
Step 3: Rejecting a Call
Press the control button (1b) twice, as soon as you hear the acoustic signal for an incoming call.
How to Pair Your Twiins® HF Device with 2 Phones (HF1 and HF2 models)
Step 1: Pair with Phone #1
Follow the steps outlined in "How to Pair Your Twiins HF device with Your Phone".
Step 2: Prepare for Phone #2
Turn off the Twiins® HF device and the Bluetooth® signal of Phone #1.
Step 3: Search for Pairing (Device)
With the device switched OFF, press and hold the control button (1b) for six seconds until the LED indicator (1a) begins flashing in red and blue. Your Twiins® HF device is now in searching mode, ready to be paired again.
Step 4: Pair with Phone #2
- Turn on the Bluetooth® signal of Phone #2.
- Your Twiins® HF device should now appear on the screen of your Phone #2 as a pairing option.
- Select the Twiins® device. In a few seconds, the flashing LED will turn to a slow flashing blue light.
- Your Phone #2 and your Twiins® device are paired!
Step 5: Re-enable Phone #1
Turn on the Bluetooth® signal of Phone #1. Your Twiins® Hands-Free device will now be paired to both phones.
? When the Twiins® device is paired with another Twiins® device in INTERCOM TO PASSENGER mode, it can only be connected to one phone.
Using Navigation on Your Twiins® HF Device
Mapping Your Ride
- Option 1: Use an external navigation system that has Bluetooth®. Pair with your system and follow its navigation guidance instructions.
- Option 2: Use Bluetooth® to pair Twiins® with your cell phone and receive navigation guidance.
? Twiins® HF devices only transmit the audio from your phone or external navigator. Twiins does not have any navigation function.
Adjusting the Volume on Your Twiins® HF Device
The Twiins® HF devices are pre-programmed with a volume level allowing for optimal listening at speeds of up to 50mph or 80mph, depending on the Twiins® model. To adjust the volume, use the volume controls on your cell phone or whatever device Twiins® is connected to.
? Volume perception may vary depending on the position and separation of the speakers from your ear, as well as the type of helmet and motorcycle, and external conditions.
Listening to Music on Your Twiins® HF Device
Once the Twiins HF device is paired to your mobile phone, activate music on the phone, and it will immediately be heard through the Twiins® device. Music and volume can only be controlled from the phone or emitting device, depending on its features and configuration.
? While listening to music, all call features remain active. In case you receive an incoming call, music will pause. When the call ends, playback will resume. Likewise, music will resume after making a call.
Taking and Making Calls on Your Twiins® HF Device
Making a Call
- Option 1: Press the control button (1b) once. Your telephone's virtual assistant will be activated. State the action you want.
- Option 2: Callback to the last dialed number: press the control button (1b) twice. This depends on the features and configurations of your mobile phone.
Taking a Call
When there is an incoming call, the speaker will provide an acoustic signal. Answer the call by speaking any word out loud (e.g., "Answer!") or by pressing the control button (1b) once.
Rejecting a Call
Press the control button (1b) twice, as soon as you hear the acoustic signal for an incoming call.
Please Note
To use HF1, HF2, or HF3 device in GROUPTALK mode, please disconnect the INTERCOM TO PASSENGER pairing.
To use the INTERCOM TO PASSENGER function, please make sure you have logged out from GROUPTALK/ZELLO APP, and closed the APP.
Troubleshooting
For troubleshooting assistance, please follow our Video Tutorials or check our F.A.Q at www.twiinsUSA.com.