FT800 manual
Thank you for choosing POLONO. Keep this for further reference.
Illustration of the POLONO FT800 printer.
Packing list
Items included:
- Printer
- Power adapter
- USB cable
- Included Paper
- Manual
Product Views
Front view
- Status indicator
- Connection indicator ?
- Power button
- Paper outlet
- Cover open button (left and right side)
Back view
- USB port
- Power port
Load the paper
Step 1
Slide both cover open buttons to open the top cover.
Illustration showing how to open the printer cover.
Step 2
Load the paper with the print side facing upwards. Refer to the image for the correct paper orientation; the print side is the upward-facing surface.
Illustration showing paper being loaded into the printer.
Step 3
Close the top cover. Ensure both sides are closed correctly; you should hear a snap sound.
Illustration showing the printer cover being closed.
Power on the printer
Plug the power adapter into the printer.
Illustration showing the power adapter being plugged into the printer.
Hold the power button for 3 seconds to power on. The printer will beep, and the indicator will turn on.
Illustration showing the power button being pressed.
Smart device installation
01 Downloading the app
Scan the QR code for app download or search for "Hereprint" on the App Store or Google Play.
02 Using the app
- Enable Wi-Fi and connect to a network running on the 2.4GHz band (5GHz band is not supported).
- Open the "Hereprint" app and click on the "+" icon in the top right.
- Allow app access for "Bluetooth" and "Location" permissions for searching and connecting the printer.
- Input the Wi-Fi password.
- Before printing, ensure the mobile device is connected to the same Wi-Fi as the printer.
- Select the file you want to print through the "Hereprint" app, edit and preview, then print.
Windows installation
Step 1
Connect the printer to the computer using the included USB cable.
Illustration showing the printer connected to a laptop via USB.
Step 2
Power on the printer.
Step 3
Download the driver file from www.polono.com and install by proceeding through the driver setup.
Mac installation
Step 1
Connect the printer to the computer using the included USB cable.
Step 2
Power on the printer.
Step 3
Download the driver file from www.polono.com and install by proceeding through the driver setup.
Step 4
Add printer "FT800" in "Preference" -> "Printers & Scanners".
Warning ⚠️
- Printer should be operated in 0-40°C environments to prevent poor print quality.
- Use the provided power adapter and paper for best results.
- Do not touch the print head immediately after printing to avoid potential burns.
- Do not touch or pull on the paper while printing to avoid malfunction.
Specification
Product size | 314x159.5x92mm |
---|---|
Product model | FT800 |
Net weight | Approximately 1.8kg |
Input | DC 14V 3A |
Operation temperature | 0-40°C, 10-85% RH, no condensation |
Indicator
Status indicator ?
Status | Indicator |
---|---|
Power on | Steady white |
Power off | No light |
Printing | Slow flash white |
Upgrading firmware | Flashes red, green, blue alternately |
Indicator (Beeper)
Status | Indicator | Beeper |
---|---|---|
Print head overheat | Fast flash red | "beep-beep, the goes another beep" |
Out of paper | Slow flash red | "beep, beep, beep" |
Cutter jam | Fast flash red | "beep-beep-beep" |
RFID error | Slow flash red | No beeper |
Cover not closed correctly | Steady red | No beeper |
Connection indicator ?
Status | Indicator |
---|---|
Wi-Fi connected | Steady white |
Wi-Fi receiving data | Fast flash white |
USB connected | Steady green |
USB receiving data | Fast flash green |
No connection | No light |
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
HNOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
FCC ID: 2A4KN-FT800
Warranty
POLONO offers an extensive warranty for all products that extend order date. This warranty covers quality-related issues and product defects.
If you are past the 30-day return period on Amazon, contact POLONO directly via the "Contact seller" option on your Order Details. If the product is not working properly, POLONO can send you a replacement product.
This warranty does not apply in case of abuse, mishandling, or unauthorized repair of the product.
If you have any questions about this warranty or would like additional information, please contact POLONO via the "Contact Seller" option or directly via e-mail at support@polono.com.
Please keep the original box, packing materials, and all documentation in the event that service is required.