Dreame H13 Pro Wet and Dry Vacuum User Manual

Introduction

Thank you for purchasing the Dreame Wet and Dry Vacuum.

The word "dreame" is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company's Chinese name "追觅", which means striving for excellence in every endeavor and reflects the company's vision of continuous pursuit, exploration and search in technology.

The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: aftersales@dreame.tech.

Important Safety Precautions

Before use, read this instruction carefully. Keep it for future reference.

When using electrical appliances, basic safety precautions must always be observed, including the following:

READ ALL INSTRUCTIONS (THIS APPLIANCE) BEFORE USE. Failure to follow warnings and instructions may result in electric shock, fire, or serious injury.

WARNING! To reduce the risk of fire, electric shock, or injury:

Usage Restrictions

• Do not allow children under 8 years of age, or persons with reduced physical, sensory, or mental capabilities, or with limited experience or knowledge, to use this product without supervision from a parent or guardian to ensure safe operation and avoid risks. Do not allow children to perform cleaning and maintenance of the device without supervision.
• Plastic protective material can be dangerous. Do not store it near children to avoid suffocation.
• Do not let children play with this appliance.
• Use the appliance only indoors on non-carpeted surfaces such as PVC, tile, laminate, etc. The vacuum cleaner should not run over loose surfaces or along carpet edges. Brush jamming may lead to premature belt damage.
• Use the appliance only according to the instructions in the user manual.
• Use only manufacturer-recommended accessories.
• Do not expose the appliance to fire or high temperatures. Contact with fire or high temperatures may cause an explosion.
• Do not use the appliance at extreme temperatures (below 5°C/41°F or above 40°C/104°F). Charge the appliance at temperatures above 0°C/32°F and below 40°C/104°F.
• Do not immerse the appliance in liquid.
• Do not use the appliance to clean flammable or combustible liquids, such as gasoline. Do not use in areas where the above liquids may be present.
• Do not place objects in openings. Do not use the appliance if an opening is blocked. Keep air passages clear and remove dust, lint, hair, and other items.
• Do not use the vacuum cleaner to clean toxic substances (e.g., bleach, ammonia, stain remover, etc.). Do not collect glass, nails, bolts, coins, etc. with the vacuum cleaner.
• Do not use the appliance in areas with evaporating oil paint and other substances. Do not collect burning or smoking items, such as cigarettes, matches, or ash.
• Do not use the appliance without installed filters.
• Keep hair, loose clothing, fingers, and other body parts away from the appliance's openings and moving parts and its accessories.
• During appliance use, keep all power cords off the floor, as running over them may cause hazards.
• Be extremely careful when cleaning stairs.

Symbols

• Class II Equipment [Class II Equipment Symbol]
• Time-delay fuse T 3.15A [Time-delay fuse symbol]

Information on Disposal and Recycling of Waste Electrical and Electronic Equipment

All products with the separate collection symbol for waste electrical and electronic equipment (WEEE Directive 2012/19/EU) should be disposed of separately from unsorted household waste. To protect health and the environment, such equipment must be taken to designated collection points for electrical and electronic equipment, determined by the government or local authorities. Proper disposal and recycling will help prevent possible negative consequences for the environment and human health. For information on the location and procedure for collecting devices at collection points, contact the equipment installation company or local authorities. [WEEE symbol]

Precautions for Storage and Transportation:

• The product must be transported in packaging. Do not subject the product to pressure or impact during transportation.
• Please avoid strong collisions during transportation.
• Do not transport the appliance at temperatures above 50°C or below -20°C.
• For a short period, e.g., one month, it is recommended to store the appliance at temperatures from -20°C to 50°C and relative humidity of 60% ± 5%. For a long period, store the appliance at ambient temperatures from 0°C to 40°C.
• Dispose of the appliance properly. When its service life is over, dispose of the appliance in accordance with local laws and regulations of the country or region where it is used.
• Terms and conditions of sale: without restrictions.
• The importer sells this product; see packaging for importer information.
• Importer information and after-sales service contact details are provided on the packaging.
• Date of manufacture: see packaging.
• Product service life: 3 years.

We, Dreame Trading (Tianjin) Co., Ltd., hereby declare that this device complies with the requirements of all applicable EU directives and European standards with all amendments and additions. The full text of the EU declaration of conformity is available at: https://global.dreametech.com

For a detailed electronic manual, see: https://global.dreametech.com/pages/user-manuals-and-faqs

Product Overview

Package Contents

• Charging Dock
• Handle
• Main Unit Body
• Filter
• Dirt Container Filter Frame
• Spare Roller Brush
• Cleaning Brush

Dry and Wet Cleaning

Main Unit Components:

• 1. Self-cleaning button
• 2. Mode switch
• 3. Switch
• 4. Display
• 5. Dirty water tank detachment button
• 6. Dirty water tank handle
• 7. Dirty water tank
• 8. Roller brush cover
• 9. Roller brush
• 10. Roller brush handle
• 11. Roller brush detachment button
• 12. Roller brush cover opening buttons
• 13. Clean water tank
• 14. Clean water tank handle
• 15. Clean water tank cleaning button
• 16. Voice reminder button: Press and hold for 3 seconds to enter language settings. Press to switch language. Press and hold to confirm selection.

Charging Dock Components:

• 1. Charging contacts
• 2. Air drying outlet
• 3. Air inlet
• 4. Power cable

Display and Indicators:

Main Unit Display:

• 1. Automatic mode
• 2. Suction mode
• 3. Charging indicator: Flashing orange: Battery level < 20%; Flashing green: Battery level > 20%
• 4. Drying mode
• 5. Drying mode
• 6. Low battery indicator: Solid orange: Battery level ≤ 20%; Solid green: Battery level > 20%
• 7. Ultra mode
• 8. Dust concentration indicator: The color of the curve changes according to the real-time dust level.
• 9. Error messages: ? Not enough clean water in the tank; ?️ Dirty water tank is full; ?️ Tube is blocked; ? Roller brush is blocked.

Note: If the appliance is not working correctly, an error message will be displayed. See the troubleshooting table for a solution.

Installation

Installing the Handle

Insert the end of the handle vertically into the opening in the upper part of the device, as shown in the figure, and push the handle in until it clicks.

Note: To remove the handle, press the contact in the rear opening of the vacuum cleaner and pull the handle upwards simultaneously.

Installing the Dirt Container Filter Frame

Remove the dirty water tank and lift the tank lid to install the dirt container filter frame.

Note: If the dirt container filter frame is not installed, other functions of the device may work correctly, but solid waste cannot be separated.

Charging

1. Place the charging dock on a horizontal surface perpendicular to the wall and connect it to the power source. Before you start using the appliance, charge it fully.
2. Place the appliance on the charging dock. The appliance will enter charging mode when the voice command "Start charging" is heard. During charging, the number on the display shows the current battery charge level in percent. When the number reaches 100, the battery will be fully charged.

Note: If the vacuum cleaner is not used for 10 minutes after full charge, it will enter sleep mode. To use the appliance, restart it.

To extend battery life, the battery automatically cools down for one hour after prolonged use of the appliance.

Operation

Filling the Clean Water Tank

Press the clean water tank detachment button to remove the tank. Open the lid and fill the tank with clean water. Reinstall the clean water tank in place until it clicks.

Note: For better cleaning results, it is recommended to add 10 ml of cleaning solution (sold separately) to the filled clean water tank, and then shake it gently with uniform movements.

Do not add liquids and cleaning agents not approved for use. Cleaning agents are available in the official online store.

Start Cleaning

Slightly step on the brush cover and tilt the device back. Press the power switch (1) to start operation.

Note: Do not tilt the appliance backwards at an angle greater than 140° to prevent water leakage.

During appliance operation, do not lift it off the floor, tilt it, or lay it horizontally. This may cause used water to enter the motor.

Switching Modes

By default, the appliance is turned on in automatic mode; if necessary, you can switch to ultra mode, suction mode, or turbo mode.

Hot Water Self-Cleaning

1. After the appliance completes the cleaning task, place it back on the base and ensure there is enough liquid in the clean water tank for self-cleaning.
2. Press the self-cleaning button on the top of the handle once to start hot water self-cleaning. Switch between self-cleaning modes using voice prompts.
3. Empty the dirty water tank after self-cleaning is complete and the drying mode begins. Press the button to exit drying mode.

Note: The self-cleaning function can only be activated if the appliance is charging and the battery charge level is above 15%.

Do not touch the brush roller, hot water, and the charging base heating module during the self-cleaning process.

Emptying the Dirty Water Tank

Press the dirty water tank unlock button to remove the tank. Lift the tank lid and pour out the used water. Reinstall the tank lid and the tank itself in place until it clicks, before using the appliance.

Note: Do not use foaming liquids for cleaning.

If the appliance is tilted vertically during operation, the current task will be suspended.

The appliance is suitable for cleaning ordinary floors, marble, ceramic tiles, and other hard surfaces.

Maintenance and Repair

Drying Mode

1. Press and hold the self-cleaning button for 3 seconds to activate the drying mode.
2. After drying is complete, the appliance will be charged.

Maintenance Instructions

Turn off the appliance before repair. Do not press the switch.

Components may need to be replaced as needed. Use factory-made components to avoid product damage due to incompatibility.

If the appliance is not used for a prolonged period, charge it fully, disconnect the adapter from the power source, and store the vacuum cleaner in a cool place with low humidity, away from direct sunlight. To avoid deep battery discharge, recharge the appliance at least once every 3 months.

Cleaning the Dirty Water Tank and Filter

1. Press the dirty water tank detachment button and remove the tank.
2. Remove the filter from the dirty water tank lid. Lift the tank lid and pour out the used water.
3. Rinse the dirty water tank and tank lid with water and clean the inner wall of the tank with the cleaning brush included in the kit.
4. Close the dirty water tank lid, reinstall the tank in place until it clicks.

Note: After self-cleaning is complete, clean the dirty water tank immediately. If there are stains on the charging base, clean it.

Note: If the filter is dirty, rinse it with clean water and dry it completely before continuing to use it. It is recommended to replace the filter every 3-6 months.

Cleaning the Dirt Container Filter Frame

Remove the dirty water tank and lift the tank lid. Remove the dirt container filter frame from the tank lid and clean it.

Note: If you do not need the dirt container filter frame, it can be removed.

Cleaning the Brush Module

1. First, press the roller brush cover opening button inwards on both sides to remove the cover. Then press the roller brush detachment button. When the roller brush handle comes out, pull it to remove the brush.
2. Remove hair and debris tangled in the roller brush using the cleaning brush included in the kit. Rinse the roller brush with clean water and dry it thoroughly naturally or using the drying mode several times.

Note: Perform cleaning as required. It is recommended to use two roller brushes alternately. It is recommended to replace the roller brush every 3-6 months.

Cleaning the Tube and Dirt Sensor

Remove the dirty water tank, wipe the tube and dirt sensor with a damp cloth before use.

Note: Do not rinse the tube and dirt sensor.

Troubleshooting

If the appliance malfunctions, an error message will be displayed. See the troubleshooting table for solutions. If the problem is not resolved, contact customer support.

For additional services, contact us at aftersales@dreame.tech or visit https://global.dreametech.com.

Technical Specifications

Dry and Wet Cleaning

Charging Dock

*Rated input power of the charging base is measured when the drying and charging functions are activated simultaneously.

Battery Removal and Disposal

The built-in lithium-ion battery contains environmentally hazardous substances. The battery must be removed by qualified technical specialists and disposed of in a suitable facility.

Instructions for Removal:

1. Unscrew the display using a tool.
2. Remove the screws from the battery cover one by one and then open the cover using a tool.
3. Disconnect the terminal wires between the battery and the printed circuit board and remove the battery.

PRECAUTIONS:

• Before removing the battery, disconnect the appliance from the power source and discharge the battery as much as possible.
• Unused batteries must be disposed of in a suitable place.
• Do not leave the product in high temperatures to avoid explosion.
• If the battery is damaged, liquid may leak. If contact occurs, wash the contact area with water and seek medical attention.

Important Safety Instructions (Additional)

Read this user manual carefully before use and keep it for future reference.

When using an electrical appliance, basic precautions must always be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow warnings and instructions may result in electric shock, fire, and/or serious injury.

WARNING – To reduce the risk of fire, electric shock, or injury:

Usage Restrictions

• This product must not be used by children younger than 8 years or by persons with physical, sensory or intellectual disabilities, or with limited experience or knowledge without supervision from a parent or guardian to ensure safe use and avoid risks. Cleaning and maintenance must not be carried out by children without supervision.
• Plastic film can be dangerous. Keep it away from children to prevent suffocation.
• Children should not play with this appliance.
• Use indoors only, on floors without carpeting, such as vinyl, tiles, sealed wood, etc. Ensure you do not drive over loose items or the edges of carpets. The brush stalling can lead to premature belt breakage.
• Use only as described in this user manual. Use only manufacturer-recommended accessories.
• Do not expose the appliance to fire or extreme temperatures. Exposure to fire or excessive temperature can cause an explosion.
• Do not use in extremely hot or cold environments (below 5°C /41° F or above 40°C /104° F). Charge the appliance at a temperature above 0°C /32° F and below 40°C /104° F.
• Do not immerse the appliance in liquid.
• Do not use for vacuuming flammable or combustible liquids, such as gasoline. Do not use in places where flammable or combustible liquids may be present.
• Do not insert objects into the openings. Do not use the appliance when an opening is blocked; keep it free of dust, lint, hair, and anything that may obstruct airflow.
• Do not vacuum toxic substances (chlorine bleach, ammonia, drain cleaner, etc.). Do not vacuum hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use the appliance in an enclosed space filled with vapor emitted by oil-based paint, paint thinner, some moth repellents, combustible dust, or other explosive or toxic vapors. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ash.
• Do not use without filters installed.
• Keep hair, loose clothing, fingers, and all body parts away from openings and moving parts of the appliance and its accessories.