Tineco FLOOR ONE S7 STRETCH SERIES Smart Cordless Floor Washer

Table of Contents

• Important Safety Instructions

• Specifications

• Presentation

• Accessories

• Assembly

• Operation

• Maintenance

• Troubleshooting Guide

• Warranty

Important Safety Instructions

SAVE THESE INSTRUCTIONS

For domestic use exclusively. This appliance is designed for indoor use only.

When using an electrical appliance, basic safety precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow safety precautions and instructions may result in electric shock, fire, and/or serious injury.

WARNING - To reduce the risk of fire, electric shock, or injury:

1. For the EU market: This appliance may be used by children aged 8 years and above and by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
2. For markets outside the EU: This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and/or knowledge, unless they are supervised or have been given instructions.
3. Ensure you only use the appliance indoors on hard floors without carpets, such as vinyl, tile, or wood. Avoid running over unsecured objects or carpet edges. Brush blockages can lead to premature belt failure.
4. This appliance is not a toy. Extra attention is necessary when the vacuum cleaner is used near children, pets, or plants.
5. Use the appliance only as described in this manual. Use only the manufacturer-recommended accessories.
6. Do not use the appliance if its power cord or plug is damaged. If the appliance has been dropped, damaged, left outdoors, exposed to water, or is not working properly, return it to a service center.
7. Do not handle the charger, including the charger plug and/or terminals, with wet hands.
8. Do not insert any object into the openings. Do not use the appliance if any opening is blocked. Prevent accumulation in openings that could reduce airflow (dust, lint, hair, etc.).
9. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
10. Exercise particular caution when vacuuming on stairs.
11. Do not use this appliance to vacuum combustible or flammable liquids, such as gasoline, or vacuum in areas where such liquids are present.
12. Never vacuum hot or incandescent objects, such as cigarettes, matches, or hot ashes.
13. Do not operate the appliance without the filter.
14. Avoid accidental startup. Ensure the power switch is in the OFF position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or plugging the appliance in with the switch in the ON position invites accidents.
15. Always turn off the appliance before making any adjustments, changing accessories, or storing the appliance. These safety measures help reduce the risk of accidental startup.
16. Only charge using the Tineco-specified charging station. A charging station suitable for only one type of battery may present a fire hazard if used with a different battery.
17. Use this appliance only with Tineco batteries specifically designed for this purpose. Using any other battery may create a risk of injury and fire.
18. If the battery is subjected to abusive conditions, liquid may leak from the battery. Avoid contact with this liquid. If contact occurs accidentally, rinse with water. If the liquid contacts your eyes, seek medical attention. Liquid leaking from the battery can cause irritation or burns.
19. Do not use the appliance if the battery or the appliance itself is damaged or modified. Modified or damaged batteries may exhibit unpredictable behavior, potentially leading to fire, explosion, or injury.
20. Do not expose the battery or appliance to flames or excessive heat. Exposure to fire or temperatures above 130°C (266°F) may cause an explosion.
21. Follow all charging instructions. Do not charge the battery or appliance when the ambient temperature is outside the specified range in the instructions. Improper charging or charging a battery outside the specified temperature range can damage the battery and increase the risk of fire.
22. Have your appliance repaired by a qualified repair person using only identical replacement parts. This will ensure the safety of the appliance.
23. This appliance contains non-replaceable battery components. Do not modify or attempt to repair the appliance or battery without following the operating and maintenance instructions.
24. Always turn off the appliance before connecting or disconnecting the motorized nozzle.
25. Do not charge or store the appliance outdoors or in a car. Charge, store, or use the battery only in a dry indoor area where the temperature is above 4°C (39°F) but below 40°C (104°F). The charger is designed for indoor use only.
26. Do not use the appliance to pick up ultra-fine particles such as lime, cement, sawdust, gypsum powder, or ash.
27. Do not use the appliance to pick up sharp objects, such as metal nails, glass fragments, metal paper clips, or pins.
28. Do not use the appliance to pick up hazardous materials and chemicals, such as solvents, drain cleaning products, strong acids, or strong alkalis.
29. Immediately stop using the appliance if it overheats, makes unusual noises, emits bad odors, has weak suction, or leaks electricity.
30. Turn off the cleaner and unplug it from the electrical outlet before storing it for an extended period.
31. Always clean the dirty water tank after each use to prevent blockages, which can lead to low suction power, motor overheating, and reduced appliance lifespan.
32. After use, store the appliance indoors, away from moisture.
33. Do not place or immerse the appliance in stagnant water, and do not attempt to clean flooded areas.
34. All technical data and instructions in this manual are based on results from laboratory tests conducted by Tineco or designated third parties. The company reserves all rights for final explanations.
35. The plug must be removed from the socket before cleaning or servicing the appliance.
36. An accident can occur if the appliance runs over the power cord.
37. Do not use the appliance if the surface to be cleaned is covered by more than 5 mm of water.
38. Do not unplug the appliance by pulling the cord. To unplug, grasp the plug, not the cord.
39. When the battery is not in use, keep it away from metallic objects such as paper clips, coins, keys, nails, screws, or other small metallic objects that could create a connection between the battery terminals. Short-circuiting the battery terminals can cause burns or fire.
40. To reduce the risk of fire and electric shock – Use only Tineco cleaning solutions intended for use with this machine.
41. Do not leave the appliance unattended when plugged in. Unplug it when not in use and before servicing.
42. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid danger.
43. The battery must be removed from the appliance before it is scrapped.
44. The appliance must be disconnected from the power supply when removing the battery.
45. The battery must be disposed of safely.

Applications

1. This cordless floor cleaner should be used on indoor hard floors, such as vinyl, tile, parquet, etc. Use on rough surfaces may not yield optimal performance.
2. Keep your appliance away from heat sources, such as fireplaces or heaters, to prevent deformation of the casing.
3. Do not use the appliance to pick up flammable or combustible liquids, ultra-fine particles, sharp objects, hazardous materials, chemicals, or any other burning or smoking product, as described above.

About the Cleaning Solution

1. WARNING - To reduce the risk of fire and electric shock – Use only the Tineco cleaning solution designed for use with this machine.
2. A large amount of cleaning solution entering the motor may damage the appliance.
3. Add the solution as indicated in the Operation section. We recommend using the provided cleaning solution. Do not use the product with an acidic, alkaline, or any environmentally harmful substance.
4. Keep out of reach of children. Avoid contact with eyes and skin; if contact occurs, rinse thoroughly with water. Consult a doctor if irritation persists. If the product is ingested, seek immediate medical attention.
5. Disposal of dirty water and solution must comply with local environmental regulations.

About the Appliance

1. Do not modify or attempt to repair the appliance except as indicated in the operating and cleaning instructions.
2. The appliance should only be used with the provided power supply. The plug must be removed from the socket before cleaning or servicing the appliance.
3. Exercise particular caution when vacuuming on stairs.
4. Ensure the power switch is in the OFF position before picking up or carrying the appliance. Do not place the appliance horizontally or tilt it to prevent dirty water from entering the motor.
5. To prevent tripping hazards, please store the appliance on the charging station.
6. Always correctly install the dirty water tank and the clean water tank before use.
7. Be careful not to wet the appliance or the charging station to avoid any risk of fire or injury caused by a short circuit.

About the Drying and Charging Station

1. WARNING - It is forbidden to immerse this appliance in water.
2. CAUTION - Hot surface. Avoid contact during use.

Recycling Instructions in Accordance with Battery and Battery Law

Rechargeable batteries contain environmentally harmful materials. They must be removed from the appliance before disposal. The appliance must be turned off before removing the rechargeable batteries.

Batteries and rechargeable batteries must not be disposed of with household waste! Every consumer is obliged to return all batteries and rechargeable batteries, whether they contain hazardous substances or not, to a collection point in their municipality/district or to a retailer, so that they can be disposed of in an environmentally friendly manner. Batteries and rechargeable batteries should only be returned when discharged.

Rechargeable batteries and batteries bear the symbol shown on the left.

Recycling Instructions According to WEEE

Waste electrical and electronic equipment must not be disposed of with household waste! Every consumer is obliged to return all appliances at the end of their useful life to a collection point in their municipality/district or to a retailer so that they can be disposed of properly and in an environmentally friendly manner.

The illustration on the left shows the symbol of the collection bin indicating separate collection of waste electrical and electronic equipment (WEEE).

For EU Countries Only:

We hereby declare that this product complies with the essential requirements of all applicable directives and regulations in the European Community. The Declaration of Conformity (DoC) can be obtained on our website. Visit https://global.tineco.com/compliance/. Your declaration will be downloaded in PDF format.

Symbols:

Specifications

Drying and Charging Station

*Runtime estimates were obtained by a Tineco laboratory.

Presentation

Diagram description: The appliance is shown disassembled into its main components: handle with controls, tube, main body containing water tanks and motor, and the floor head with brush roll. Accessories like cleaning solution, cleaning tool, and spare filter are also depicted.

• A. Automatic Cleaning Button
• B. Mode Selector
• C. Power On/Off
• D. Digital Display
• E. Dirty Water Tank Release Button
• F. Dirty Water Tank Handle
• G. Clean Water Tank (REP)
• H. Clean Water Tank Release Button
• I. Wi-Fi Button / Mute Button / Language Selection
• J. Tube
• K. Dirty Water Tank (RES)
• L. Clean Water Inlet
• M. Brush Roll
• N. Cleaning and Deodorizing Solution
• O. Cleaning Tool
• P. Dry Filter
• Q. Drying and Charging Station

Digital Display

Diagram description: A circular display showing various modes and indicators.

• A. AUTO Mode
• B. Wi-Fi Indicator
• C. Battery Level Indicator
• D. CUSTOM Mode
• E. Dirt Detection Loop (Changes from blue to red based on dust quantity)
• F. RES Full or Blocked Indicator
• G. REP Empty
• H. Brush Roll Obstruction Indicator
• I. Brush Roll Drying Indicator
• J. SUCTION Mode
• K. Battery Icon
• L. MAX Mode
• M. Automatic Cleaning Icon

Accessories

Note: Accessories may vary by market. For additional accessories, visit www.tineco.com or store.tineco.com.

Cleaning and Deodorizing Solution

Removes dirt, grease, and stubborn stains from most types of hard surfaces, such as tile, marble, wood, etc. Always use Tineco solution with your appliance. Add one capful of solution to the clean water tank.

Brush Roll

The soft-bristle brush roll can be used to vacuum and wash simultaneously. It can be easily cleaned using the automatic cleaning function.

Dry Filter

The dry filter and filter mesh can block large particles and debris, ensuring the durability of the appliance. *Please install the dry filter before each use, otherwise, it may weaken suction power.

Cleaning Tool

A complete brush for cleaning the RES, brush compartment, and opening. The tool also features a bristle end for removing dirt and mud from the roller and inside the RES.

Assembly

How to Assemble/Disassemble the Appliance

Note: For the assembly of the water tank and brush, refer to the "Operation" and "Maintenance" sections.

Diagram description: Shows how to attach the handle to the main body with an audible click. Also shows how to detach the handle using a tool (like a screwdriver) to press a spring.

To attach the handle, insert it into the appliance until you hear a click.

If the handle needs to be detached, press the spring to release the handle using a tool (e.g., a screwdriver) and lift the handle off the appliance.

Operation

Preparation for Use

• Before first use, please charge the appliance for 4 to 5 hours (refer to the "Charging Instructions" section for details). *Based on Tineco laboratory test results. Laboratory temperature: 4°C to 40°C.

Diagram description: Shows the power button and the mode selection button on the handle.

Press the button [Power icon] for the appliance to start in AUTO mode by default. Press this button again to turn off the appliance. Switch between AUTO, MAX, and SUCTION modes by pressing the button [Mode switch icon].

Tips:

• Solution Mode/Water Only Mode: The appliance starts in Solution mode by default. Turn on the appliance in a vertical position, hold the button [Hold icon] for 3 seconds to switch between the two modes.
• Switching to Water Only Mode: LED loop: Red ➔ Blue (use water only)
• Switching to Solution Mode: LED loop: Blue ➔ Red (use cleaning solution)

Wi-Fi Button / Mute Button / Language Selection

• A short press adjusts the volume.
• Press this button twice to change the language. (Additional languages for voice prompts will be added; please refer to the current product for now.)
• Hold this button for 3 seconds to connect to the network.

Diagram description: Shows the appliance being used to clean under furniture by laying it flat. It also shows the appliance stopping when vertical and resuming when tilted. Finally, it shows the appliance being placed on the charging station.

To clean under the bed and furniture, first lay the appliance flat.

The appliance will stop functioning when in a vertical position and will resume when you tilt it.

Place the appliance vertically on the charging station after use to charge and store it.

Note:

• It is essential to choose the correct mode based on the REP contents to achieve the most effective dirt detection level.
• Do not vacuum foamy liquid.
• To vacuum water on the surface, the appliance will continue to run for 3 seconds after being turned off.

Refilling the Clean Water Tank

Diagram description: Shows how to release the clean water tank, open its cap, fill it with water (and optionally solution), and reinsert it.

Press the clean water tank release button to remove the tank from the appliance.

Open the tank cap and fill it with tap water. If deep cleaning is necessary, add one capful of solution to the REP and close the cap firmly.

Note: Use only water with a temperature below 60°C. DO NOT USE HOT WATER.

Replace the tank in the appliance. You will hear a click when the tank is properly in place.

Charging Instructions

Diagram description: Shows the appliance being placed on the charging station, which is plugged into a wall socket.

• To charge the appliance, plug in the drying and charging station and place the appliance on it.
• To avoid tripping hazards, place the appliance on the charging station near a wall while charging.

Warning:

• Charge the appliance only with the charger provided by Tineco.
• For long periods of non-use, the appliance should be charged once every 3 months for optimal performance. A full charge takes approximately 4 to 5 hours.
• Store the appliance indoors, away from moisture. Do not expose the appliance to direct sunlight or frost. Recommended temperature range: 4°C to 40°C.

Selection of Cleaning Modes

AUTO Mode

• In AUTO mode, the iLoop sensor automatically detects the floor's dirt level and applies the appropriate amount of detergent and suction power.
• A red dirt detection loop indicates a higher dirt level, while a blue loop indicates a lower dirt level. This mode automatically provides the best cleaning solution.

MAX Mode

• In AUTO mode, press the [Mode switch icon] button to enter MAX mode.
• In MAX mode, the appliance applies maximum suction power and sprays water/solution to remove stubborn stains.

SUCTION Mode

• In AUTO mode, press the [Mode switch icon] button to enter SUCTION mode.
• In SUCTION mode, the appliance absorbs water. We recommend using this mode on wet surfaces.

CUSTOM Mode

• This mode allows users to enjoy a fully personalized furniture cleaning experience.
• *Adjust personalized settings in the app before switching to this mode on the appliance.

Note: Keep sharp objects away from the digital display to prevent scratches and scuffs.

Indicator Lights

During Operation

• Off: Motor malfunction, battery malfunction, charging anomaly.
• Solid Blue Light: Dirt sensor malfunction or blockage.
• Flashing Light: RES is full or the channel is blocked.
• Flashing Light: REP is empty.
• Flashing Light: Brush roll is obstructed.
• Solid Light: Wi-Fi connection successful.
• Flashing Light: Wi-Fi connection in progress.
• Off: Wi-Fi is not connected; please connect to the network.
• Flashing Light: Appliance requires automatic cleaning.
• Solid Green Battery Icon: Battery level > 20%.
• Solid Red Battery Icon: Battery level 10%-20%.
• Flashing Red Battery Icon: Battery level < 10%.

During Charging

• Tineco Logo Light: Pulsing.

Recharged to 100%

• For 5 minutes: Tineco logo light is on.
• After 5 minutes: All lights turn off.

Charging Time

• It takes approximately 4 to 5 hours to fully charge the battery.
• Estimated data was obtained by a Tineco laboratory at ambient temperatures ranging from 4°C to 40°C.

Application

All functions can be activated using the Tineco app. Download the Tineco app from the App Store, Google Play, or the official Tineco website.

Diagram description: Shows icons for downloading the app from App Store and Google Play, and a link to the Tineco website.

• Download the App
• Download on the App Store
• DOWNLOAD ON Google Play
• www.tineco.com
• Support
• Download the App

Note: The default setting for voice prompts is English; you can set other languages using the app.

Voice Prompt

State | Prompt

Maintenance

Note:

• For optimal performance and to prevent odors, always clean and thoroughly dry the RES, REP, filters, and brush roll after each use.
• Ensure each part is correctly installed, otherwise the appliance may not function properly.
• Do not immerse the appliance or wash it with water.
• A small amount of water may remain in the appliance from factory inspection.
• After maintenance, place the appliance vertically on the charging station. Do not expose the appliance to direct sunlight and store it indoors in a dry place.

Main Body

Diagram description: Shows a hand cleaning the main body with a cloth. Another diagram shows cleaning the dust sensor with a damp cloth or cleaning tool.

To reduce the risk of injury, turn off the appliance before performing maintenance.

Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

Clean the dust sensor with a damp cloth or the cleaning tool.

Dirty Water Tank

Diagram description: Shows steps to remove the dirty water tank, empty it, clean it, and reinsert it.

• When the dirty water reaches the Max line, the appliance stops functioning, displays a reminder, and emits a voice prompt.
• Pull the tank lid upwards to empty the RES. Use the cleaning tool to remove any remaining debris. Rinse the inside of the RES and replace it in the appliance.

Dry Filter and RES Cover

Diagram description: Shows how to remove the dry filter from the RES cover, rinse it, and let it dry.

• Grasp the recessed areas on each side of the dry filter and pull upwards. Rinse under running water and let it dry completely before replacing the dry filter in the RES cover.
• * A spare dry filter is provided with your appliance for easy replacement.

Automatic Brush Roll Cleaning

1. Place the appliance on the charging station after use; the sensor automatically detects the dirt level.
2. When you hear the voice prompt "Please start the automatic cleaning cycle," press the automatic cleaning button to start the process.
3. Once the process is complete, you will hear the voice prompt "Automatic cleaning complete. Please clean the dirty water tank." The appliance will then begin charging.

Note:

• Ensure the charging station is plugged in and the battery level is above 25%.
• Before the automatic cleaning cycle, please clean the RES and ensure the water level in the REP exceeds 40%.
• During the drying process, if you press the automatic cleaning button, the drying process will be interrupted. You can press the button again to restart automatic cleaning.

Brush Roll

Diagram description: Shows how to release the clean water tank, remove the brush roll, clean the brush roll and the REP area, and reinsert the brush roll and tank.

Press the clean water tank release button to remove the tank from the appliance.

Remove the brush roll by grasping the tab and pulling it out.

Use the cleaning tool to remove hair and debris wrapped around the roller and rinse the roller and the back of the REP with water. Let them dry completely before reassembling.

Remove hair and debris from the brush roll compartment and opening using the cleaning tool.

Reinstall the brush roll by inserting its end into the left side of the support, then attach the roller tab to the magnetic buckle on the right to lock it in place.

Replace the tank in the appliance. You will hear a click when the tank is properly in place.

Brush Roll Replacement

Diagram description: Shows how to remove and install the brush roll handle.

• Uninstall: Pull the roller handle upwards to remove it. Once removed, install the handle into the new brush roll.
• Install: When disassembling, do not pull directly on the brush roll's traction ring.

Note:

• A spare brush roll is provided with your appliance for easy replacement.
• To maintain optimal performance, replace the brush roll every 6 months.

Cleaning and Drying Charging Base

Diagram description: Shows a hand wiping the charging base with a cloth.

To maintain optimal performance, regularly wipe the appliance with a cloth.

Note:

• Do not rinse the charging and drying station directly with water.

Troubleshooting Guide

Note: If the troubleshooting guide above does not provide a solution, please consult our website www.tineco.com for further assistance.

Warranty

2-YEAR LIMITED WARRANTY

• It applies only to purchases made from authorized Tineco retailers.
• It is subject to compliance with the requirements described in this instruction manual, and is subject to other conditions described below.
• This warranty is governed and interpreted by the laws of the country where the purchase took place. We provide a 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED

• Your Tineco appliance is covered by a 2-year warranty against original material and manufacturing defects when used for domestic purposes in accordance with the Tineco user manual. Motorized accessories and the battery purchased separately come with a 1-year warranty.
• This warranty provides, at no extra cost, all labor and parts necessary to ensure your appliance is in good working order during the warranty period.
• This warranty is only valid for use in the country where the appliance was sold.

WHAT IS NOT COVERED

Tineco will not be responsible for costs, damages, or repairs resulting from the following:

• Appliances purchased from an unauthorized reseller.
• Negligent handling or operation, misuse, abuse, and/or lack of maintenance or use not in accordance with the Tineco user manual.
• Use of the appliance other than for normal domestic purposes, i.e., for commercial or rental purposes.
• Use of parts not conforming to the Tineco user manual.
• Use of parts and accessories other than those produced or recommended by Tineco.
• External factors not related to product quality and use, such as weather, modifications, accidents, power outages, surges, or natural disasters.
• Repairs or modifications performed by unauthorized parties or agents.
• Failure to clean obstructions and other hazardous materials from the appliance.
• Normal wear and tear, including normal wear of parts such as the dustbin, belt, filter, HEPA filter, brush bar, power cord (or when external damage or abuse is diagnosed), carpets or floors damaged due to use not in accordance with the manufacturer's instructions.
• Reduction in battery discharge time due to battery aging or wear.

WARRANTY LIMITATIONS

• Any implied warranty relating to your appliance, including but not limited to the warranty of merchantability or the warranty of fitness for a particular purpose, is limited to the duration of this warranty.
• Warranty coverage applies only to the original owner and the original battery and is non-transferable.
• This limited warranty gives you specific legal rights. You may also have other rights that vary by region.
• Manufacturer warranties may not apply in all cases, depending on factors such as product use, where the product was purchased, or to whom the product was purchased.

Please read the warranty carefully and contact the manufacturer if you have any questions.

WARRANTY SERVICE

Registration: We strongly recommend that upon purchase, you register your appliance by logging onto our official website (www.tineco.com) or by scanning the QR code (see right) to benefit from more exclusive advantages. To register, please enter the serial number in its entirety (located on the back of the appliance).

Failure to register your appliance will not diminish your warranty rights.

Diagram description: Shows a placeholder for the serial number and a QR code.

How to Make a Claim: Please keep your proof of purchase. To make a claim under our limited warranty, you must provide your serial number and the original purchase receipt with the date of purchase and order number.

All work will be performed by Tineco or its authorized agencies. Any defective part replaced will become the property of Tineco. Service under this warranty will not extend the warranty period.

Visit the Tineco website at www.tineco.com to take advantage of after-sales service expertise.