Flexineb E3 Firmware Update Instructions

Step 1: Prepare the Device

Remove the battery door and battery. If your unit has a Red Switch, move it to the RIGHT position for firmware update function.

Visual Description: The image shows the Flexineb E3 device with the battery compartment open, revealing the battery. An arrow points to the Red Switch, indicating its position for firmware updates.

Step 2: Connect to Computer

Connect either a Mini-USB cable (digital camera type) or a Micro USB cable (android phone type) to the E3 controller end. Connect the standard USB end to your laptop or PC.

Visual Description: Two types of USB cables are shown: Mini-USB and Micro-USB. An arrow indicates connecting the E3 controller to a laptop via the appropriate USB cable.

Step 3: Download Firmware Update Software

Go to the official Flexineb website (www.flexineb.com) and navigate to the Support tab, then select Firmware Update. Alternatively, use the direct link: https://flexineb.com/pages/firmware-update.

Step 4: Initiate Download

On the website, click the "Download (Windows)" button. A macOS compatibility note states that it is currently not supported.

Visual Description: A screenshot of the Flexineb website shows a "Download (Windows)" button and an "Instructions (PDF)" button. An arrow points to the download button.

An executable file (e.g., Flexineb (1).exe) will download to the bottom left corner of your PC.

Visual Description: A screenshot shows the downloaded file "Flexineb (1).exe" in the browser's download bar.

Step 5: Open the Executable File

Click the arrow next to the downloaded file and select "Open".

Visual Description: A dropdown menu appears for the downloaded file, with options to "Open", "Always open files of this type", "Show in folder", and "Cancel".

Step 6: Bypass Security Warning

If Windows Defender SmartScreen prevents the app from starting, click on "More Info" and then "Run anyway".

Visual Description: Two screenshots illustrate the "Windows protected your PC" warning. The first shows the warning with a "More Info" link. The second shows the subsequent screen with a "Run anyway" button.

Step 7: Update the Device

The program will search for your E3 unit. Once found, click the "Update" button.

Visual Description: The Flexineb Programmer Utility window is displayed, showing the Serial Number and Version Number. An "Update" button and an "Exit" button are visible.

Step 8: Complete the Update

A "Device updated successfully!" message will appear. Click "OK" and then "Exit" to finish the update process.

Visual Description: The Flexineb Programmer Utility window shows a confirmation message "Device updated successfully!" with an "OK" button and an "Exit" button.

Step 9: Finalize and Reassemble

Unplug the USB cable. Move the Red Switch back to the LEFT position for normal function (if applicable). Refit the battery and the battery door. The update is now complete.

Visual Description: An image shows the Flexineb E3 device with the USB cable unplugged and the battery compartment closed. A green checkmark indicates successful completion.