AXIS C3003-E Network Speaker User Manual

This manual is intended for administrators and users of the AXIS C3003-E Network Speaker, applicable to firmware version 1.15 and later. It provides instructions for using and managing the product on your network. Prior networking experience and some knowledge of UNIX or Linux-based systems may be beneficial.

About this Document

This manual covers the setup, configuration, and operation of the AXIS C3003-E Network Speaker. Later versions of this document are available at www.axis.com. Online help is also accessible through the product's web-based interface.

Legal Considerations

Audio surveillance is subject to laws that vary by country. Users should verify local regulations before using this product for surveillance purposes.

Liability

Axis Communications AB has taken care in preparing this document but is not responsible for technical or typographical errors. Changes to the product and manuals may occur without prior notice. Axis Communications AB disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. The company is not liable for incidental or consequential damages arising from the use of this material. The product should only be used for its intended purpose.

Intellectual Property Rights

Axis AB holds intellectual property rights related to the product's technology, including patents listed at www.axis.com/patent.htm and other pending applications.

Equipment Modifications

This equipment must be installed and used strictly according to the user documentation. It contains no user-serviceable components. Unauthorized modifications will void regulatory certifications and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC, and VAPIX are registered trademarks or trademark applications of Axis AB. All other company and product names are trademarks or registered trademarks of their respective owners.

Regulatory Information

Europe

This product complies with applicable CE marking directives and harmonized standards, including:

  • Electromagnetic Compatibility (EMC) Directive 2004/108/EC
  • Low Voltage (LVD) Directive 2006/95/EC
  • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU

A copy of the declaration of conformity is available from Axis Communications AB.

Electromagnetic Compatibility (EMC)

The equipment is designed and tested to meet standards for:

  • Radio frequency emission within its intended environment.
  • Immunity to electrical and electromagnetic phenomena within its intended environment.

USA

This equipment has been tested with a shielded network cable (STP) and complies with FCC Part 15 limits for a Class B digital device. These limits aim to provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy, and may cause interference if not installed and used as instructed. If interference occurs, users are encouraged to correct it by reorienting/relocating the antenna, increasing separation, connecting to a different circuit, or consulting a technician. The product must be connected using a properly grounded shielded network cable (STP).

Canada

This digital apparatus complies with CAN ICES-3 (Class B). Use a properly grounded shielded network cable (STP).

French translation: Cet appareil numérique est conforme à la norme CAN NMB-3 (classe B). Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment meets Class B RF emission requirements per EN 55022 and immunity requirements per EN 61000-6-1 (residential, commercial, light-industrial), EN 61000-6-2 (industrial), and EN 55024 (office, commercial). Use a properly grounded shielded network cable (STP).

Australia/New Zealand

This digital equipment meets Class B RF emission requirements per AS/NZS CISPR 22. Use a properly grounded shielded network cable (STP).

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。本製品は、シールドネットワークケーブル(STP)を使用して接続してください。また適切に接地してください。

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다. 적절히 접지된 STP (shielded twisted pair) 케이블을 사용하여 제품을 연결 하십시오.

Safety

The product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22 safety standards. Grounding is required via a shielded network cable (STP) or other appropriate method.

Disposal and Recycling

Dispose of the product according to local laws and regulations. Contact local authorities for designated collection points. Penalties may apply for incorrect disposal. In the European Union, Directive 2012/19/EU (WEEE) applies, prohibiting disposal with household or commercial waste. The product must be disposed of in an approved, environmentally safe recycling process.

This product also complies with Directive 2011/65/EU regarding the restriction of hazardous substances (RoHS).

China

This product complies with the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
www.axis.com

Support

For technical assistance, contact your Axis reseller. Online support options include downloading documentation and software updates, accessing an FAQ database, reporting problems via a support area, chatting with support staff, and visiting www.axis.com/techsup. For training, visit www.axis.com/academy.

Safety Information

Hazard Levels

  • DANGER: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
  • WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
  • NOTICE: Indicates a situation which, if not avoided, could result in damage to property.

Other Message Levels

  • Important: Indicates significant information essential for product function.
  • Note: Indicates useful information for optimal product use.

Hardware Overview

Hardware Overview

The AXIS C3003-E Network Speaker is shown in two views. The primary view displays the speaker horn with its mounting bracket. A secondary view shows the rear of the unit. The numbered components are:

  • 1. Bracket
  • 2. Horn
  • 3. Microphone
  • 4. Microphone disable switch
  • 5. Network connector
  • 6. Status LED indicator
  • 7. Control button
  • 8. Protective earth terminal
  • 9. Cap
  • 10. Gasket

Connectors and Buttons

Refer to technical specifications on page 33.

Protective Earth Terminal

DANGER Risk of electric shock. The product must be grounded using a grounding wire, ensuring contact at both ends. Keep the grounding wire as short as possible.

Network Connector

NOTICE Use a shielded network cable (STP) intended for network use. Ensure network devices are installed per manufacturer instructions. Refer to Electromagnetic Compatibility (EMC) on page 2 for regulatory information.

Control Button

The control button is used for:

  • Sending a test tone to calibrate the Auto Speaker Test (press and release).
  • Resetting the product to factory default settings (see page 30).
  • Connecting to AXIS Video Hosting System (press and hold for ~3 seconds until Status LED flashes green, see page 25).
  • Connecting to AXIS Internet Dynamic DNS Service (press and hold for ~3 seconds, see page 25).

Microphone Disable Switch

This switch mechanically turns the microphone ON or OFF. The factory default is ON.

LED Indicators

Status LEDIndication
UnlitOff for normal operation (useful for discreet placement).
GreenSteady green for normal operation.
AmberSteady during startup and settings restoration.
RedSlow flash for failed upgrade.

Access the Product

Access from a Browser

  1. Start a browser (e.g., Chrome, Firefox).
  2. Enter the product's IP address or host name in the browser's address field. For Mac OS X, use Safari, click Bonjour, and select the product.
  3. Enter your username and password. The root password must be configured on first access (see Set the Root Password on page 8).

Access from the Internet

To access the product from the Internet, configure your network router to allow incoming data traffic. Enable the NAT-traversal feature for automatic router configuration. For more information, see NAT traversal (port mapping) for IPv4 on page 27 and AXIS Internet Dynamic DNS Service at www.axiscam.net. Technical notes are available at www.axis.com/techsup.

Set the Root Password

The default administrator user 'root' requires a password. This is set in the Configure Root Password dialog upon first access. For security, use an encrypted HTTPS connection with an HTTPS certificate. If the root password is lost, the product must be reset to factory defaults (see page 30). A standard HTTP connection allows password entry directly.

To set the password via HTTPS:

  1. Click 'Use HTTPS'. A temporary certificate is created for secure traffic.
  2. Enter and confirm the password.
  3. Click OK.

Set Up the Product

Basic Setup

Users with administrator rights can configure the product via Setup > Basic Setup > Users. Administrators have unrestricted access. Online help is also available.

Basic Setup provides shortcuts to essential initial settings:

  • Users (see page 22)
  • TCP/IP (see page 24)
  • Date & Time (see page 24)
  • VoIP Settings (see page 12)

Audio

Audio Settings

Configure audio quality settings, including audio settings and audio clips.

Auto Speaker Test

The Auto Speaker Test verifies speaker functionality remotely by playing a test tone and measuring it with the onboard microphone. It requires calibration on first use.

To calibrate and run the test:

  1. Go to Setup > Audio > Audio Settings.
  2. Click 'Calibrate'.

The test can also be run by pressing the control button (see page 6). After calibration, it can be run anytime by going to Setup > Audio > Audio Settings and clicking 'Test'. The Auto Speaker Test can also be set up as an action rule (see Set Up Action Rules on page 18).

Audio Modes

The product supports:

  • Full duplex: Simultaneous two-way audio without echo cancellation.
  • Half-duplex: Audio transmission in one direction at a time.
  • Simplex (Speaker only): Audio transmitted from a client to the speaker (default).
  • Simplex (Microphone only): Audio captured by the microphone transmitted to clients.

Select the desired mode in Audio > Audio Settings.

Audio Output

Adjust 'Output gain' to control volume. Moving the slider left mutes the sound.

Audio Input

Configure audio input settings in Audio > Audio Settings.

  • Source: Lists the built-in microphone.
  • Input gain: Controls audio input volume (dB Full Scale). The 'Level bar' visualizes the signal level. Green indicates a good level, Yellow indicates distortion, and Red indicates severe distortion.
  • Encoding: Select digital audio encoding format (AAC, G711, G726).
  • Sample rate: Determines sound sampling frequency; higher rates improve quality but increase bandwidth.
  • Bit rate: Affects audio quality and bandwidth usage.

For more details, see the online help.

Audio Clips

Audio clips can be played upon event triggers. Upload sound files via Audio > Audio Clips.

  • Add: Upload audio files (.au, .wav). Supported formats include G.711 u-law (8-bit, mono, 8/16 kHz) and PCM (16-bit, mono, 8/16/32 kHz). Maximum file size is 1.5 MB, with a limit of 20 clips.
  • Play: Play an audio clip from the list.
  • Download: Save a recording to a drive.
  • Modify: Rename an audio clip.
  • Remove: Delete an audio clip.

Action rules are required to play clips on events (see Events on page 18).

Voice over IP (VoIP)

VoIP Overview

VoIP enables voice and multimedia communication over IP networks using Session Initiation Protocol (SIP) and DTMF signaling. Access VoIP settings via Setup > VoIP. Settings include VoIP Overview, SIP Settings, and Account Settings.

The VoIP Overview Page

This page displays SIP, VoIP action rule, and account settings. SIP settings (enabled status, incoming calls) can be configured via VoIP > SIP Settings. Account settings are viewed and managed via VoIP > Account Settings.

Configure the SIP Settings

SIP is a text-based protocol for communication sessions. To enable calls, configure SIP settings, ports, and NAT traversal rules.

  1. Go to Setup > VoIP > SIP Settings.
  2. Enable SIP.
  3. For test calls, enter a valid SIP address and click 'Test call' (see Make Test Calls on page 16).
  4. To receive calls, select 'Allow incoming calls'.
  5. Enter SIP and SIP TLS port numbers (see Port Settings on page 13).
  6. Select NAT traversal protocols (ICE, STUN, TURN) (see page 13).
  7. Click Save.

Note: SIP can be configured even if disabled, but calls cannot be made or received.

Port Settings

  • SIP port: Default is 5060. Signalling traffic is non-encrypted.
  • SIP TLS port: Default is 5061. For SIPS sessions, traffic is encrypted using TLS.

Network Address Translation (NAT) Traversal

Use NAT traversal for products behind NAT routers or firewalls. It allows incoming calls to be linked correctly.

  • ICE (Interactive Connectivity Establishment): Enhances path finding for communication.
  • STUN (Session Traversal Utilities for NAT): Allows the product to query a STUN server for its mapped IP address.
  • TURN (Traversal Using Relays around NAT): Acts as a relay for forwarding information, potentially introducing latency.

For general NAT traversal settings, see NAT traversal (port mapping) for IPv4 on page 27.

The Account Settings Page

Manage SIP accounts here. The account list shows Name, SIP address, Transport mode, Default status, and Registration status.

Registration Status

Indicated by colored dots:

  • Grey: SIP disabled.
  • Yellow: Account not registered or provisional (registering).
  • Red: Failure (credentials wrong, authorization failed, bad request).
  • Green: Successful registration.

Create or Edit Accounts

To set up a SIP account:

  1. Go to Setup > VoIP > Account Settings.
  2. Click 'Add'.
  3. Enter account details: Account Information, Credentials, SIP Server Settings, Transport Settings, Proxy Settings.
  4. Click OK.

To edit an account, select it and click 'Modify'. To remove, click 'Remove'.

Account Information

  • Name: Descriptive name for the account.
  • Default account: Designates the account for triggered and test calls. A default peer account is created automatically on first access or reset.

Account Credentials

  • User ID: Name or extension shown during calls.
  • Authentication ID: Used for PBX verification if required.
  • Password: Required for registration, not for peer-to-peer.
  • Caller ID: Name or number displayed to the recipient.

If only User ID is entered, it functions as a peer-to-peer account within the same private network, unless NAT traversal is configured.

SIP Server Settings

  • Domain name: Public domain name for SIP address.
  • Registrar address: SIP server's registrar address (IPv4 only).

Transport Settings

  • Enable SIPS: Uses TLS for encrypted traffic.
  • Transport mode: UDP, TCP, or TLS.
  • Allow port update messages through MWI: Notifies of port setting changes.

Proxy Settings

A SIP proxy manages registration and routing. Enter the proxy server's address, username, and password if required.

Make Test Calls

Verify call functionality:

  1. Go to Setup > VoIP > SIP Settings or Account Settings.
  2. Enter a valid SIP address (e.g., sip:extension@domain) in the test call field.
  3. Click 'Test call'. The call status appears below the button.
  4. Click 'End call' to terminate.

About SIP Addresses

SIP addresses identify users, similar to phone numbers or emails, using protocols to initiate conversations. They consist of a user ID/extension and a domain/IP address, prefixed by 'sip:' or 'sips:'. Example: sip:3468@172.25.33.142.

Call Status

Indicated by colored dots:

  • Idle: No active calls or extension busy.
  • Terminated: Call denied, ended, no answer, or failed.
  • Calling: Waiting for an answer.
  • Active: Call answered and ongoing.

Events

Set Up Action Rules

Action rules define conditions for performing actions like playing audio clips or sending notifications. All defined conditions must be met.

Example: Play an audio file upon receiving an input signal from a video management system:

  1. Go to Events > Action Rules, click 'Add'.
  2. Enable rule, enter a name.
  3. Set Trigger: Input Signal > Virtual Inputs > 1.
  4. Set Active: Yes.
  5. Optionally set Schedule and Additional conditions.
  6. Under Actions, select 'Play Audio Clip' and choose the audio file.
  7. Click OK.

Multiple triggers can be added via 'Additional conditions'. A 'Wait at least time' can prevent repeated triggering.

Triggers

Available triggers include:

  • Call: State (active, calling, idle), State Change (busy tone, call another account).
  • Hardware: Network connection status (lost/restored).
  • Input Signal: Speaker Test Performed, Virtual Inputs.
  • System: System Ready (product state).
  • Time: Recurrence (recurring actions), Use Schedule.

Actions

Available actions:

  • Play Audio Clip
  • Run Auto Speaker Test
  • Send Notification
  • Status LED (flash duration/color)

Add Recipients

Define recipients for notifications. Go to Events > Recipients, click 'Add', enter name, select type, provide details, and test the connection.

Recipient Types

Available types: HTTP, HTTPS, Email, TCP.

Set Up Email Recipients

Configure email recipients by selecting providers or specifying SMTP server details. Some providers may have security filters that affect delivery.

Create Schedules

Schedules can be created and selected in Action Rule Setup.

Set Up Recurrences

Recurrences trigger action rules repeatedly (e.g., every 5 minutes). Go to Events > Recurrences, click 'Add', enter name and pattern, and click OK. Select recurrence in Action Rule Setup.

Languages

Multiple languages can be installed. Web pages and online help display in the selected language. Switch languages via Setup > Languages, upload the new language file, select it, and click Save.

Note: Factory resets revert language to English. Firmware upgrades may require re-uploading language files if translations become mismatched. Uploading a newer version of a language file replaces the existing one.

System Options

Security

Users

The user list shows authorized users and access levels. Administrators have full access.

Configure HTTP/RTSP password settings. The 'Enable Basic Setup' option can be deselected to hide the Basic Setup menu.

IP Address Filter

Enable IP address filtering to allow or deny access. Up to 256 IP addresses can be added.

HTTPS

HTTPS provides encrypted browsing and device verification. An HTTPS certificate must be installed (System Options > Security > Certificates). To enable HTTPS:

  1. Go to System Options > Security > HTTPS.
  2. Select an HTTPS certificate.
  3. Optionally configure Ciphers and Connection Policy.
  4. Click Save.

Access via https:// or http://.

IEEE 802.1X

IEEE 802.1X provides port-based network admission control for secure authentication. Authentication is handled by an authentication server (e.g., RADIUS). For 802.1X access, select a CA Certificate and Client Certificate, configure EAPOL version and EAP identity, and enable IEEE 802.1X.

Note: Ensure date and time settings are synchronized with an NTP server for authentication to work correctly.

Certificates

Installed certificates (except preinstalled CA certificates) are deleted upon factory reset. Certificates can be self-signed or issued by a Certificate Authority (CA).

  • To install a self-signed certificate: Go to Setup > System Options > Security > Certificates, then click 'Create self-signed certificate'.
  • To create and install a CA-signed certificate: Create a self-signed certificate, then create a signing request, send it to a CA, and upload the returned signed certificate.

CA certificates can also be installed by uploading them.

Date & Time

Configure date and time settings via System Options > Date & Time.

  • Synchronize with computer time: Sets date/time once.
  • Synchronize with NTP Server: Continuously updates date/time from an NTP server. Requires DNS configuration if using a hostname.
  • Set manually: Allows manual date and time entry.

Select Time zone and optionally enable daylight saving time adjustments.

Network

Basic TCP/IP Settings

Network Interface Mode

The product supports wired or wireless network interfaces. 'Auto' mode prioritizes wired if connected, otherwise uses wireless. 'Wired' mode requires a network cable.

IPv4 Address Configuration

By default, the product uses DHCP for IPv4 address assignment. Static IP addresses can be configured manually. If DHCP is enabled, access by hostname is possible. If access fails, use AXIS IP Utility or reset to factory defaults.

IPv6 Address Configuration

IPv6 can be enabled via System Options > Network > TCP/IP > Basic. IPv6 settings are managed by the network router.

ARP/Ping

The product's IP address can be assigned using ARP/Ping within 2 minutes of power connection. The service automatically disables after 2 minutes or upon IP assignment. Restart the product to re-enable. Pinging is possible even when disabled.

Assign IP Address Using ARP/Ping

To assign an IP address using ARP/Ping:

  1. Acquire a free static IP address on the same network segment.
  2. Locate the product's serial number (S/N).
  3. Open a command prompt and enter commands (e.g., Linux: arp -s <IP address> <serial number> temp, ping -s 408 <IP address>; Windows: arp -s <IP address> <serial number>, ping -l 408 -t <IP address>).
  4. Check network cable connection and restart the product.
  5. Close the command prompt when a reply is received.
  6. Open a browser and enter http://<IP address>.

AXIS Video Hosting System (AVHS)

AVHS settings are in System Options > Network > TCP IP > Basic. AVHS connection is enabled by default. 'One-click enabled' connects to AVHS by pressing the control button for ~3 seconds. 'Always' maintains a constant connection.

AXIS Internet Dynamic DNS Service

Assigns a hostname for easy product access (www.axiscam.net). Register via System Options > Network > TCP/IP > Basic.

Advanced TCP/IP Settings

DNS Configuration

DNS translates hostnames to IP addresses. Settings are in System Options > Network > TCP/IP > Advanced. Options include obtaining DNS server addresses via DHCP or manual configuration.

NTP Configuration

NTP synchronizes network device clocks. Settings are in System Options > Network > TCP/IP > Advanced. Options include obtaining NTP server addresses via DHCP or manual configuration.

Host Name Configuration

Access the product by hostname. Configure via System Options > Network > TCP/IP > Advanced. Options include obtaining hostname via DHCP or manual setting, and enabling dynamic DNS updates.

Link-Local IPv4 Address

Assigns an additional IP address for local network access. Can be disabled in System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port can be changed in System Options > Network > TCP/IP > Advanced. The default is 80; other ports from 1024-65535 are supported.

HTTPS

NAT traversal (port mapping) for IPv4

NAT traversal allows devices on a private network (LAN) to be accessible from the Internet via a NAT router. It requires router support for UPnP™. Configuration is in System Options > Network > TCP/IP > Advanced.

  • Enable/Disable: Attempts automatic port mapping via UPnP™.
  • Use manually selected NAT router: Manually specify a router IP address.
  • Alternative HTTP port: Manually define an external HTTP port (1024-65535).

Note: An alternative HTTP port can be used even if NAT traversal is disabled, useful if the router does not support UPnP.

FTP

The FTP server allows firmware and application uploads. It can be disabled in System Options > Network > TCP/IP > Advanced.

RTSP

The RTSP server enables audio streaming. The port can be changed in System Options > Network > TCP/IP > Advanced. Audio streams are unavailable if RTSP is disabled.

SOCKS

SOCKS is a proxy protocol for accessing networks across firewalls. Configure via System Options > Network > SOCKS.

QoS (Quality of Service)

QoS prioritizes network traffic for improved reliability and bandwidth control.

SNMP

Simple Network Management Protocol (SNMP) allows remote device management. Configure SNMP via System Options > Network > SNMP.

  • Traps: Send messages for events and status changes. Enable traps and specify the IP address and Trap community.

Note: If HTTPS is enabled, SNMP v1 and v2c should be disabled.

UPnPTM

UPnP™ is enabled by default for automatic detection by supporting systems.

Bonjour

Bonjour is enabled by default for automatic detection by supporting systems.

Ports & Devices

LED Settings

The Status LED can be configured to be unlit during normal operation (Setup > System Options > Ports & Devices > LED). Options are 'Normal' (steady green) or 'Off' (unlit).

Maintenance

Maintenance functions are available under System Options > Maintenance.

  • Restart: Performs a restart without affecting current settings. Clears Server Report entries.
  • Restore: Resets most settings to factory defaults, excluding boot protocol, IP address, default router, subnet mask, and system time.
  • Default: Resets all settings, including IP address, to factory defaults. Use with caution. Can also be reset via the control button (see page 30).

Firmware upgrade information is on page 31.

Support

Support Overview

Provides troubleshooting information and contact details. See Troubleshooting on page 31.

System Overview

Logs & Reports

Generates logs and reports for system analysis. Provide a Server Report when contacting Axis Support.

  • System Log: Information about system events.
  • Access Log: Lists failed access attempts and can be configured to list all connections.
  • Server Report: Product status information, includes Access Log.
  • Parameter List: Shows product parameters and current settings.
  • Connection List: Lists clients accessing media streams.
  • Crash Report: Generates debugging information.

Advanced

Scripting

Allows users to customize with scripts. NOTICE: Improper use can cause unexpected behavior. Axis Support does not assist with customized scripts. Access Script Editor via System Options > Advanced > Scripting. Reset to factory defaults if issues arise.

Plain Config

For advanced users to configure parameters. Access via System Options > Advanced > Plain Config. Axis Support does not provide assistance.

Reset to Factory Default Settings

Important: Use with caution, as it resets all settings, including IP address.

To reset:

  1. Disconnect power.
  2. Press and hold the control button, then reconnect power.
  3. Keep the button pressed for ~10 seconds until the Status LED turns amber a second time.
  4. Release the button. The LED turns green upon completion. Default IP is 192.168.0.90 if no DHCP server is available.
  5. Use installation tools to assign an IP address, set password, and access the product.

Reset is also possible via the web interface (Setup > System Options > Maintenance).

Troubleshooting

Check the Firmware

Verify the current firmware version, as the latest version may resolve issues. Version is displayed in Setup > Basic Setup and Setup > About.

Upgrade the Firmware

Important: Your dealer may charge for repairs due to faulty upgrades. Preconfigured settings are usually saved, but not guaranteed.

Note: Always read upgrade instructions and release notes before upgrading. The product receives the latest functionality.

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

  • Product on different subnet: Contact network administrator for an IP address.
  • IP address used by another device: Disconnect the product, run Ping. 'Reply from' indicates the IP is in use; obtain a new IP. 'Request timed out' means the IP is available.
  • Possible IP address conflict: If the default static IP is used by another device, access may be problematic.

The product cannot be accessed from a browser

  • Cannot log in: Ensure correct protocol (HTTP/HTTPS) is used. If root password is lost, reset to factory defaults (page 30).
  • IP address changed by DHCP: Check the IP address.

Product accessible locally but not externally

  • Router configuration: Enable NAT-traversal feature for incoming traffic. Router must support UPnP™.
  • Firewall protection: Check with your network administrator.
  • Default routers required: Ensure default routers are correctly configured.

Technical Specifications

Function/groupItemSpecifications
AudioModelsAXIS C3003-E
Audio streamingOne-way/two-way (mono)
Audio compressionG.711 PCM 8 kHz, G.726 ADPCM 8 kHz, Axis µ-law 16 kHz, Configurable bit rate
Audio input/outputBuilt-in microphone (can be disabled mechanically)
Built-in microphone specification50 Hz - 16 kHz
SpeakerMax sound pressure level>121 dB
Frequency response280 Hz - 12.5 kHz
AmplifierAmplifier descriptionBuilt-in 7 W Class D amplifier
NetworkSecurityPassword protection, IP address filtering, HTTPS encryption, IEEE 802.1X network access control, Digest authentication, User access log
Supported protocolsIPv4/v6, HTTP, HTTPS, SIP, SSL/TLS, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour, UPnPTM, SNMP v1/v2c/v3(MIB-II), DNS, DynDNS, NTP, TCP, UDP, IGMP, ICMP, DHCP, ARP, SOCKS. (*Includes software from OpenSSL Project and Eric Young.)
System IntegrationApplication Programming InterfaceOpen API for software integration, including VAPIX®. Specifications at www.axis.com
Intelligent audioAXIS Video Hosting System (AVHS) with One-click Connection
Event triggersAuto Speaker Test; Call (State, State Change); Hardware (Network); Input Signal (Speaker Test Performed, Virtual Inputs); System (System Ready); Time (Recurrence, Use Schedule)
Event actionsFile upload (FTP, HTTP, network share, email); Notification (email, HTTP, TCP); Play Audio Clip; Run Auto Speaker Test; Send SNMP Trap; Status LED; Test tone
Built-in installation aidsAuto Speaker Test, Connection verification, Built-in system logging
GeneralCasingImpact-resistant aluminum, IP66-, IP67-, and NEMA 4X-rated. Contact Axis partner for repainting instructions and warranty impact.
Memory256 MB RAM, 256 MB Flash
PowerPower over Ethernet (PoE) IEEE 802.3af/802.3at Type 1 Class 3 (max 12.95 W)
ConnectorsRJ45 10BASE-T/100BASE-TX PoE
Operating conditions-20°C to 50°C (-4°F to 122°F); Humidity 10–100% RH (condensing)
ApprovalsEN 55022 Class B, EN 61000-6-1, EN 61000-6-2, EN 55024, EN 50121-4, IEC 62236-4, FCC Part 15 Subpart B Class B, ICES-003 Class B, VCCI Class B, C-tick AS/NZS CISPR 22 Class B, KCC KN22 Class B, KN24, IEC/EN/UL 60950-1, IEC/EN/UL 60950-22, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-64, IEC 60068-2-78, IEC/EN 60529 IP66, IEC/EN 60529 IP67, NEMA 250 Type 4X
DimensionsWithout bracket: 164 x 225 x 250 mm (6 1/2 x 8 7/8 x 9 7/8 in.). With bracket: 164 x 225 x 305 mm (6 1/2 x 8 7/8 x 12 in.).
Weight1.3 kg (2.9 lb.)
Included accessoriesInstallation Guide, AVHS Authentication Key, AXIS Connector Guard A, Cable shoe
Optional accessoriesAXIS T91A47 Pole Mount, AXIS T91C67 Pole Mount, Cable Gland M20 x 1, RJ45, Cable Gland A M20, AXIS Power over Ethernet Midspans
WarrantyAxis 3-year warranty and AXIS Extended Warranty option, see www.axis.com/warranty

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User Manual
AXIS C3003-E Network Speaker
© Axis Communications AB, 2015
Ver. M1.11
Date: March 2015
Part No. 61229

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