Char-Broil Electric Smoker: Hotspot Mode Guide

Product Support

For questions about your Char-Broil Electric Smoker with SmartChef Technology, or for assistance with setup or error messages, contact the SmartChef help team at (800-241-7548) and select option 3. The Help Team is available Monday through Friday from 8 AM to 6 PM EST, and Saturdays from 10 AM to 3 PM EST. For immediate assistance, 24 hours a day, visit the interactive SmartChef help center at: http://www.charbroil.com/help/smartchef.

Compatibility

The Char-Broil SmartChef app is compatible with iOS device models 4s and above, and Android phones running version 4.4 and higher.

Hotspot Mode

If you are not in range of a Wi-Fi network, you can connect your SmartChef appliance to the cloud by setting up a Personal Hotspot. A Personal Hotspot allows you to share the cellular data connection of your mobile device (Wi-Fi + Cellular). Note: A firmware update is required on a brand new smoker to enable hotspot mode.

Hotspot Mode Setup

When setting up a hotspot for the first time, you will need two devices:

• One device with Wi-Fi and cellular data capability (referred to as the "Phone").
• One device with at least Wi-Fi capability (referred to as the "Tablet").
• Both devices must have the Char-Broil app installed.

Follow these steps to connect your SmartChef appliance to the cloud via hotspot:

Enable a hotspot network on the Phone. Note the network name and password of the hotspot network. The network name is typically the name of the Phone.

• iOS: Settings [navigate] Personal Hotspot [navigate] Turn on “Personal Hotspot”.
• Android: Settings [navigate] Tethering and Mobile hotspot [navigate] Turn on “Mobile Hotspot”. (“Tethering and Mobile hotspot” may be found within “More networks” on some Android versions).

Connect the Tablet to the Wi-Fi hotspot you just created.

• iOS: Settings [navigate] Wi-Fi [navigate] Select the hotspot network.
• Android: Settings [navigate] Wi-Fi [navigate] Select the hotspot network.

Connecting a New SmartChef Appliance to the Hotspot Network

1. Open the Char-Broil app on the Tablet.
2. On the dashboard screen, tap "Setup Appliance". Proceed through the standard setup process.
3. When asked for network information, enter the network name and password for your hotspot.
4. Upon completion of the setup process, you will be taken to the Dashboard. A yellow icon for the newly set up SmartChef appliance indicates it is online and communicating with the cloud.

Connecting an Existing SmartChef Appliance to the Hotspot Network

1. Open the Char-Broil app on the Tablet.
2. On the dashboard screen, tap the appliance you wish to switch to the hotspot.
3. Display the left menu by tapping the icon on the top left of the screen and select Settings.
4. Select Network Setup.
5. When asked for network information, enter the network name and password for your hotspot.
6. Upon completion of the setup process, you will be taken to the Dashboard. The yellow color of the appliance icon indicates that it is online and communicating with the cloud.

Operating in Hotspot Mode

You can now monitor and control your SmartChef appliance using the Char-Broil app installed on either the Phone or Tablet. For the SmartChef appliance to remain connected to the cloud, the Hotspot must remain operational and within range of the appliance. However, once a cook has been set up, operation will continue even when disconnected from the cloud.

Notes

• Hotspot mode utilizes the cellular connection, so data usage and restrictions of your cellular plan will apply.
• When disconnected from the hotspot, the light ring on the SmartChef appliance will blink red/green and the DADO button will flash. This will discontinue when a connection with the hotspot is reestablished.