MOTOTRBO™ MAKE ROOM FOR A BETTER WAY TO COMMUNICATE

Introduction

Success in the hospitality world relies on attention to detail, exceptional customer service, and rapid response to guest requests. Today's competitive environment requires hotels and resorts to be more efficient, productive, and cost-effective.

Whether it's a special request for housekeeping or a special event for hotel security, guests expect flawless service and high professionalism. MOTOTRBO™ addresses how to meet these expectations and manage staff dispersed throughout a large property.

MOTOTRBO™ Benefits

• Reach your workforce anywhere with voice and data
• Improve efficiency and safety on the job
• Keep connected easily and seamlessly
• Improve response time and customer service
• Maximize system investment and infrastructure
• Enhance value and reduce operating costs

The Challenge

In a highly concentrated industry, hotels and resorts compete for clientele. Differentiating through exceptional service is key to retaining customers and building loyalty. The challenge is to provide the expected guest experience, remain competitive, keep operations running smoothly, improve customer satisfaction, and reduce operational costs.

The Solution

MOTOTRBO™ is a versatile and powerful solution that combines the best of two-way radio functionality with expanded digital capabilities. It integrates voice and data seamlessly, offering features like enhanced work order ticket management, integrated Bluetooth®, and Intelligent Audio. Models like the ultra-thin, ultra-light SL Series cater to diverse needs, remastering the workplace to achieve greater efficiency.

Image Description

A professional security guard is shown wearing a Motorola radio and earpiece, standing in front of a hotel, appearing attentive.

Make Every Customer Interaction First Class

Keep staff connected seamlessly with MOTOTRBO™ digital two-way radios and accessories. Whether at the front desk or managing grounds, staff can respond instantly to guest needs, create work order tickets, or send text instructions. In emergencies, the closest employee can be located and dispatched immediately.

Upgrade Service and Downsize Costs for Hotel and Resort Managers

Discreet Communication

The SL Series digital radio is designed for discretion and style, featuring an incredibly slim shape for a professional look and feel. It is exceptionally light and comfortable to carry, complementing upscale attire.

Enhanced Communication

Event planners and hotel managers can ensure events run smoothly with this ultra-thin digital radio. Unobtrusive accessories, including surveillance and Bluetooth® earpieces, enhance discreet communication and guest satisfaction.

Exceptional Audio Clarity

MOTOTRBO's digital technology provides clearer voice communications over a wider area than analog radios, overcoming signal loss and static. It accurately delivers voice and data with minimal loss, ensuring staff connectivity across the entire property, even in noisy environments.

Prioritize Communication

Emergencies require immediate connection. MOTOTRBO's transmit interrupt suite, including voice interrupt, emergency voice interrupt, and data over voice interrupt, allows for the prioritization of critical communications.

Customer Testimonial

“At the end of the day we're all about providing Five Diamond service, and the MOTOTRBO SL Series radio helps us accomplish that.” – Max Jenue-Gens, Security Officer, Acqualina Resort and Spa on the Beach, Miami, Florida

Speed Operations and Strengthen Security

MOTOTRBO's integrated Bluetooth® and GPS module aids in staff location monitoring. Models like the XiR M8600 Series mobile enhance guest pickup coordination, while the rugged XiR P8600 Series portable keeps maintenance and engineering staff connected for prompt issue resolution. This speeds up repairs, saves money, and improves guest safety by enabling quick dispatch of security personnel during emergencies.

Extend Coverage and Expand Capacity

MOTOTRBO offers scalable solutions for evolving communication needs:

• IP Site Connect: Extends voice and data capabilities via a standard IP network, creating a continuous network across an entire resort or linking up to 15 sites for wide-area coverage.
• Capacity Plus: A single-site digital trunking solution maximizing system capacity for over a thousand users at one location without new frequencies.
• Linked Capacity Plus: An entry-level, multi-site digital trunking system that combines Capacity Plus's high capacity with IP Site Connect's wide-area coverage for affordable, high-capacity, wide-area connectivity.

Reduce Operational Costs

TDMA digital technology enables two virtual channels within a single 12.5 kHz channel, doubling analog capacity and eliminating the need for a second repeater. Integrating voice and data saves on additional equipment for text messaging and GPS. IMPRES™ technology also extends battery life through automated battery maintenance.

Migrate at Your Own Pace

MOTOTRBO radios support both analog and digital modes, allowing for a smooth transition. Systems can be migrated to digital one talk group or department at a time, ensuring continuous communication throughout the workforce.

Staff Efficiency and Effectiveness

Clear Communication

Intelligent Audio automatically adjusts radio volume to match ambient noise levels, ensuring messages are heard clearly in noisy environments and discreetly in quiet ones. Background noise suppression and IMPRES™ audio technology with headsets further enhance voice intelligibility and clarity.

Benefits for Hotel and Resort Staff

• Intelligent Audio adjusts radio volume for background noise.
• Discreet solutions avoid disturbing guests or the environment.
• Enhanced work order ticket management allows quick response to requests.
• Extended battery life supports long work shifts.
• Hands-free and wireless accessories keep staff focused on their tasks.

Hospitality Applications

MOTOTRBO supports various hospitality applications:

• Text Messaging: Discreet communication for staff, avoiding guest disruption.
• Location Tracking: Monitors staff whereabouts for immediate response and emergency pinpointing of security personnel.
• Work Order Ticket Management: Direct dispatch of tasks to maintenance workers for efficient issue resolution.
• Telephone-to-Radio Interface: Allows land-line phones to connect directly with radio users like maintenance or security.

Learn More

For more information on enhancing communication, visit motorolasolutions.com/mototrbo.

Motorola Solutions Singapore Pte Ltd
12 Ang Mo Kio Street 64, Ang Mo Kio Industrial Park 3, UE Biz Hub, Block A, Level 7 Singapore 569088

motorolasolutions.com

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