Soundcore Sport X20 True-Wireless Workout Earbuds

Download the soundcore app to experience adaptive noise cancelling, HearID sound, custom EQ, firmware updates, and more exciting features. If your earbuds cannot connect with the soundcore app, re-install the app or update it to the latest version in your mobile app store.

Download link: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore

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Overview

Diagram shows the earbuds and charging case with numbered parts:

Pairing

  1. After removing the insulation stickers on the earbuds, return earbuds to the charging case, then activate Bluetooth pairing by closing and reopening the case lid.
  2. Subsequently, the earbuds will automatically power on and enter Bluetooth pairing mode.
  3. Select "soundcore Sport X20" from your device's Bluetooth list when connecting for the first time.

When pairing, the LED light strip will start flashing white. After the pairing is successful, the LED light strip will stay on for 2 seconds and then go off.

When taken out, the earbuds will automatically power off after 30 minutes if they are not connected. The duration can be set in the soundcore app.

Diagrams illustrate the pairing process: earbuds in case, earbuds removed, and Bluetooth connection status.

Wearing

  1. Choose the ear tips that fit your ears best and take a fit test in the soundcore app to ensure you get the best ANC performance.
  2. Insert the earbuds into the inner canal of your ears and turn gently until you find the most comfortable and secure position.
  3. Lift and bend the earhooks around your ears for a secure and comfortable fit.

Tips: For a more comfortable wearing experience, hold the stems of the adjustable and rotatable earhooks and stretch them to an appropriate length.

Dust, earwax or other debris can accumulate in the earbuds. To maintain optimal sound quality, regularly clean your earbuds via using a cotton swab slightly moistened with rubbing alcohol to gently wipe the metal mesh filter under the rubber ear tips.

Diagrams show different ear tip sizes (XS, S, M, L, XL) and the correct way to insert and position the earbuds with earhooks for a secure fit.

Charging

  1. Place the earbuds in the charging case and close it. Fully dry off the earbuds and the USB-C charging port before charging.
  2. Connect the charging case to a power supply by using the provided USB-C charging cable.

Diagrams show earbuds being placed in the charging case and the case connected to a USB-C cable. Another diagram illustrates charging status indicators based on battery percentage and light duration (e.g., < 10% = short light, 10%-30% = long light).

Pairing with Another Device

  1. To pair with another device, place the earbuds in the charging case and leave the case open.
  2. Press and hold the charging case button for 3 seconds until the LED light strip flashes white rapidly.

Diagrams show the earbuds in the case and the action of pressing the case button.

Controls

The following table details the controls for both TWS (True Wireless Stereo) and Mono modes:

ActionTWS ModeMono Mode
Play / PausePress once (Left/Right)Press once
Previous trackPress twice (Left)/
Next trackPress twice (Right)Press and hold for 2 seconds
Answer a callPress once (Left/Right)Press once
Hang upPress and hold for 2 seconds (Left/Right)Press and hold for 2 seconds
Reject a callPress and hold for 2 seconds (Left/Right)Press and hold for 2 seconds
Switch ambient sound modes (ANC / Transparency)Press and hold for 2 seconds (Left/Right)/

You can also customize controls in the soundcore app.

Ambient Sound

You can select Noise Cancellation, Normal, or Transparency mode in the soundcore app.

A screenshot of the soundcore app displays these ambient sound settings.

Powering On or Off

With the Charging Case

Once connected successfully in first-time use, the earbuds will automatically reconnect to your device every time you open the charging case, as long as you haven't deleted the pairing history from your device.

To power off, return both earbuds to the charging case and close it.

Diagrams show earbuds being placed into the charging case and the case lid closing.

When returning the earbuds to the charging case, make sure that you carefully align the charging contactors between the earbuds and charging case. If either earbud is successfully back into the case, the LED light strip will light up in white and then go off.

Without the Charging Case

To power on a single earbud, press and hold the multi-function button of the corresponding earbud for 3 seconds.

To power off a single earbud, press and hold the multi-function button of the corresponding earbud for 10 seconds.

Diagrams indicate the 3-second power-on and 10-second power-off actions on the multi-function button of a single earbud.

Reset

You might need to reset the earbuds if you experience any connectivity problems or function issues.

  1. Place the earbuds in the charging case and leave the case open.
  2. Press and hold the charging case button for 10 seconds until the LED light strip flashes white rapidly three times.

Diagrams illustrate the reset process: earbuds in the case, then pressing the case button for 10 seconds.

LED Light Guide

The LED light strip on the charging case indicates the status of the earbuds and the case:

LED IndicatorMeaning
Flashing white rapidlyPairing mode / Resetting
Flashing white slowlyConnecting to device
Steady whiteConnected / Charging complete
Flashing red slowlyLow battery / Charging
Steady redCharging
Light offNo power / Fully charged (when plugged in)

Diagrams show different battery levels (<10%, 10%-30%, 30%-60%, 60%-99%, 100%) and their corresponding LED light patterns (short light, long light).

Firmware Update

You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. During the update, ensure the earbuds are being charged and avoid any usage.

Screenshots show the process within the soundcore app, including accessing settings, updating firmware, and a download prompt.

Specifications

SpecificationDetails
Input5V ⎓ 0.45A
Output5V ⎓ 0.3A (0.15A per port)
Battery capacity580mAh / 2.158Wh
Playtime (with ANC off)12 hours / 48 hours (with charging case)
Playtime (with ANC on)8 hours / 36 hours (with charging case)
Charging timeEarbuds: 1.5 hours
Charging Case: 2 hours
Driver unit11mm Dynamic Driver
Frequency response20-20KHz
Impedance16Ω
Waterproof rating (earbuds)IP68
Bluetooth versionBluetooth 5.3
Bluetooth range10m

Specifications are subject to change without notice.

Customer Service

For support, please contact:

Phone Support:

Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.

For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/psti-related

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