Download the soundcore app to experience adaptive noise cancelling, HearID sound, custom EQ, firmware updates, and more exciting features. If your earbuds cannot connect with the soundcore app, re-install the app or update it to the latest version in your mobile app store.
Download link: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore
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Diagram shows the earbuds and charging case with numbered parts:
When pairing, the LED light strip will start flashing white. After the pairing is successful, the LED light strip will stay on for 2 seconds and then go off.
When taken out, the earbuds will automatically power off after 30 minutes if they are not connected. The duration can be set in the soundcore app.
Diagrams illustrate the pairing process: earbuds in case, earbuds removed, and Bluetooth connection status.
Tips: For a more comfortable wearing experience, hold the stems of the adjustable and rotatable earhooks and stretch them to an appropriate length.
Dust, earwax or other debris can accumulate in the earbuds. To maintain optimal sound quality, regularly clean your earbuds via using a cotton swab slightly moistened with rubbing alcohol to gently wipe the metal mesh filter under the rubber ear tips.
Diagrams show different ear tip sizes (XS, S, M, L, XL) and the correct way to insert and position the earbuds with earhooks for a secure fit.
Diagrams show earbuds being placed in the charging case and the case connected to a USB-C cable. Another diagram illustrates charging status indicators based on battery percentage and light duration (e.g., < 10% = short light, 10%-30% = long light).
Diagrams show the earbuds in the case and the action of pressing the case button.
The following table details the controls for both TWS (True Wireless Stereo) and Mono modes:
Action | TWS Mode | Mono Mode |
---|---|---|
Play / Pause | Press once (Left/Right) | Press once |
Previous track | Press twice (Left) | / |
Next track | Press twice (Right) | Press and hold for 2 seconds |
Answer a call | Press once (Left/Right) | Press once |
Hang up | Press and hold for 2 seconds (Left/Right) | Press and hold for 2 seconds |
Reject a call | Press and hold for 2 seconds (Left/Right) | Press and hold for 2 seconds |
Switch ambient sound modes (ANC / Transparency) | Press and hold for 2 seconds (Left/Right) | / |
You can also customize controls in the soundcore app.
You can select Noise Cancellation, Normal, or Transparency mode in the soundcore app.
A screenshot of the soundcore app displays these ambient sound settings.
Once connected successfully in first-time use, the earbuds will automatically reconnect to your device every time you open the charging case, as long as you haven't deleted the pairing history from your device.
To power off, return both earbuds to the charging case and close it.
Diagrams show earbuds being placed into the charging case and the case lid closing.
When returning the earbuds to the charging case, make sure that you carefully align the charging contactors between the earbuds and charging case. If either earbud is successfully back into the case, the LED light strip will light up in white and then go off.
To power on a single earbud, press and hold the multi-function button of the corresponding earbud for 3 seconds.
To power off a single earbud, press and hold the multi-function button of the corresponding earbud for 10 seconds.
Diagrams indicate the 3-second power-on and 10-second power-off actions on the multi-function button of a single earbud.
You might need to reset the earbuds if you experience any connectivity problems or function issues.
Diagrams illustrate the reset process: earbuds in the case, then pressing the case button for 10 seconds.
The LED light strip on the charging case indicates the status of the earbuds and the case:
LED Indicator | Meaning |
---|---|
Flashing white rapidly | Pairing mode / Resetting |
Flashing white slowly | Connecting to device |
Steady white | Connected / Charging complete |
Flashing red slowly | Low battery / Charging |
Steady red | Charging |
Light off | No power / Fully charged (when plugged in) |
Diagrams show different battery levels (<10%, 10%-30%, 30%-60%, 60%-99%, 100%) and their corresponding LED light patterns (short light, long light).
You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. During the update, ensure the earbuds are being charged and avoid any usage.
Screenshots show the process within the soundcore app, including accessing settings, updating firmware, and a download prompt.
Specification | Details |
---|---|
Input | 5V ⎓ 0.45A |
Output | 5V ⎓ 0.3A (0.15A per port) |
Battery capacity | 580mAh / 2.158Wh |
Playtime (with ANC off) | 12 hours / 48 hours (with charging case) |
Playtime (with ANC on) | 8 hours / 36 hours (with charging case) |
Charging time | Earbuds: 1.5 hours Charging Case: 2 hours |
Driver unit | 11mm Dynamic Driver |
Frequency response | 20-20KHz |
Impedance | 16Ω |
Waterproof rating (earbuds) | IP68 |
Bluetooth version | Bluetooth 5.3 |
Bluetooth range | 10m |
Specifications are subject to change without notice.
For support, please contact:
Phone Support:
Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.
For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/psti-related
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