2.7 CU FT FRONT LOADING COMBO WASHER/DRYER

INSTRUCTION MANUAL

Model No.: RWD270-6COM

This product has been manufactured and sold under the responsibility of Curtis International Ltd. RCA, the RCA logo, the two dogs (Nipper and Chipper) logo, are registered trademarks or trademarks of Technicolor (S.A.) or its affiliates and are used under license by Curtis International Ltd. Any other product, service, company, trade or product name and logo referenced herein are neither endorsed nor sponsored by Technicolor (S.A.) or its Affiliates.

Important Safety Information

SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock or injury to persons when using this appliance, follow basic safety precautions, including the following:

SAVE THESE INSTRUCTIONS!

ADDITIONAL SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. Grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.

This appliance has a cord that has a grounding wire with a 3-prong plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2-prong wall outlet, it must be replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.

WARNING: Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances cut or remove the third ground prong from the power cord. Do not use extension cords or ungrounded (two prongs) adapters.

If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualified person in order to avoid hazard.

Any questions concerning power or grounding should be directed toward a certified electrician.

STATE OF CALIFORNIA PROP 65 WARNING

The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer, birth defects and other reproductive harm and requires businesses to warn of potential exposure to such substances.

This product contains copper in the power cord. Copper is a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. This appliance can cause low-level exposure to substances including benzene, formaldehyde and carbon monoxide.

INSTALLATION INSTRUCTIONS

REQUIRED TOOLS

INCLUDED ACCESSORIES

  1. Two water hoses
  2. Four transport hole plugs

Diagram shows two water hoses with connectors and four round transport hole plugs.

LOCATION

DIMENSIONS

Diagram shows a front view of the washer/dryer with dimensions indicated: Height 85 cm (33.5"), Width 59.5 cm (23.5"), Depth 59.5 cm (23.5"). An overhead view shows the width and depth.

INSTALLATION INSTRUCTIONS

TRANSPORT BOLTS

Remove all packaging materials from the appliance. Please dispose of packing materials properly. Do not allow children to play with packing materials.

Before using this appliance, the transport bolts must be removed from the back.

  1. Loosen the four transport bolts using a wrench and remove them.
  2. Cover the holes with the provided transport hole plugs.
  3. The transport bolts secure the inner tub of the appliance during transportation. Keep the transport bolts for future use.

Diagram shows the rear of the appliance with four bolts highlighted, indicating their removal and the location of the transport hole plugs.

TRANSPORT FOAM

Ensure that the transport foam is removed from the underside of the appliance. This foam holds the motor and tub steady during transportation and must be removed before using the appliance.

If the foam does not come out all in one piece, put the appliance on its side and ensure that all foam is removed from the inside of the appliance before using it for the first time.

LEVEL THE APPLIANCE

There are four adjustable feet on the four corners of the appliance. If the appliance is not level, follow these instructions.

  1. Loosen the lock nut securing the adjustable feet.
  2. Turn the feet until the appliance is level.
  3. Tighten the lock nuts to ensure the feet stay secure.

Diagram shows a close-up of an adjustable foot being turned with a wrench to level the appliance.

INSTALLATION INSTRUCTIONS

INLET HOSE CONNECTION

This appliance can be connected using one hose or two, depending on how many connections are available at the water supply. If only one faucet is available, use the cold water connection on the back of the appliance. If two faucets are available, then both water connections can be used.

First, connect the provided inlet hoses to the back of the appliance. The hot water connection is on the left and the cold water connection is on the right.

Diagram shows the rear connections for water inlet hoses, indicating hot and cold water connections.

WATER SUPPLY

Connect the inlet hoses to the water supply faucets. Tighten the connections with a wrench. Turn on the water supply before using the appliance and ensure that there are no leaks at any water connections.

DRAIN HOSE INSTALLATION

The drain hose will arrive pre-attached to the appliance. When running the drain hose toward a sink, standpipe or drain, ensure that there are no bends in the hose as this can cause a blockage and impede the drain function.

Standpipe drain system

A standpipe drain requires a minimum diameter of 2" (5 cm). The capacity must be at least 17 gallons (64 liters) per minute. The top of the standpipe must be at least 60 cm high and no higher than 100 cm from the bottom of the washer.

Diagram shows the washer connected to a standpipe drain.

Laundry tub drain system

The laundry tub must have a minimum capacity of 20 gallons (76 liters). The top of the laundry tub must be at least 60 cm above the floor.

Diagram shows the washer connected to a laundry tub drain.

Floor drain system

The floor drain system requires a siphon break that must be purchased separately. The siphon break must be a minimum of 28" (71 cm) from the bottom of the washer.

OPERATING INSTRUCTIONS

CONTROL PANEL

Diagram of the control panel with numbered callouts:

  1. Display panel: displays the current program and status.
  2. Function setting: shows the current function setting.
  3. Program button: used to select the desired program.
  4. Power button: used to turn the appliance on or off.
  5. Start/Pause button: used to start a new program or pause a program already in progress.

Diagram shows the control panel with a large display, a rotary dial with program names, and buttons.

AVAILABLE PROGRAMS

ADDITIONAL AVAILABLE PROGRAMS

OPERATING INSTRUCTIONS

WASH AND DRY CYCLE TABLE

The parameters outlined in this table are for reference purposes only. Actual cycle times and temperatures can vary.

Normal/Cotton is the standard wash program and is suitable to clean most normally soiled items. It is the most efficient program in terms of water and energy usage.

ProgramWash / Dry Load (kg)Temperature (°C)Time (hours)Spin Speed
Normal / Cotton12 / 8Warm1:04Medium
Perm Press6Warm4:58High
Heavy Duty12 / 8Hot2:36Medium
Bulky / Large6Warm2:18Medium
Sport Wear6Warm2:08Medium
Spin Only12N/A0:12High
Rinse & Spin12N/A0:20High
Tub CleanN/AHot1:58N/A
Timed Dry0.8 / 1.0 / 3.0N/A1:28Highest
Auto Dry8N/A4:18Highest
Sanitary6Hot3:09Medium
Baby Wear12Eco1:39Medium
Wool2Warm1:37Low
Delicates2.5Eco1:00Low
Quick Wash2Cold2:13High

Important: Do not attempt to dry a full load of laundry. A half load is the maximum for all dry cycles.

Note: The default display time is only the wash time. The drying time will display when a drying cycle is chosen.

OPERATING INSTRUCTIONS

DETERGENT

This appliance is designed for high efficiency detergent. It is recommended to use 1/4 to 1/2 of the amount of detergent recommended by the detergent manufacturer. Remember to reduce the amount of detergent if the load is small or lightly soiled or if the water supply is very soft water.

There are three compartments in the detergent dispenser on the front of the appliance.

  1. Main detergent compartment: Never exceed the manufacturer's recommendations when adding detergent. Powder or liquid detergent can be used.
  2. Fabric softener compartment: This compartment holds liquid fabric softener that will be dispensed automatically during the final rinse cycle. Do not exceed the maximum fill line. Adding fabric softener is optional.
  3. Pre-wash detergent compartment: Do not use more than 1/2 of the amount that is put into the main detergent compartment. Adding pre-wash detergent is optional and should only be used for heavily soiled loads.

Diagram shows the detergent dispenser drawer with three compartments labeled 1, 2, and 3.

FUNCTION INSTRUCTION

Prior to starting the washing machine, check the following:

OPERATING INSTRUCTIONS

TIME SAVE FUNCTION

This function can decrease washing time. Note: The time save function can be used on the following cycles: normal/cotton, perm press, heavy duty, bulky/large and sports wear.

CHILD LOCK FUNCTION

The child lock will lock the control panel so that options cannot be chosen or changed by accident. Press and hold the function and select buttons at the same time for 3 seconds to engage the child lock. Repeat this procedure to disengage the child lock.

TIME DELAY FUNCTION

The time delay function can be used to set the appliance to run at a later time.

To set the time delay function:

  1. Select the desired wash and dry program.
  2. Press the delay button repeatedly to choose the amount of time before the appliance will run the chosen cycle.
  3. Press the start/pause button to confirm the selections. The appliance will count down the delay time and will begin the chosen program when the time runs out.

Note: If power to the appliance is lost during the time delay period, the appliance will remember the program when power is restored and will continue the count down.

ADDING AN ITEM

It is possible to add a forgotten item to the appliance when a wash program is already running.

To add a forgotten item:

  1. Press and hold the start/pause button for 3 seconds to pause the current program.
  2. Wait until the drum stops rotating, the water level is below the bottom of the door and the door is unlocked.
  3. Add the forgotten item and close the door.
  4. Press the start/pause button to resume functioning.

Note: Do not add an item when the water level is higher than the bottom of the door as this can cause water to leak out of the appliance.

Caution: The inside of the appliance may be hot. Use caution when adding a forgotten item to a wash program.

EMERGENCY DOOR RELEASE

In case of a power failure or other circumstances where the door cannot be opened, there is an emergency door release on the front of the appliance. Open the filter door and pull down on the emergency cord to open the door.

Two diagrams show the location of the emergency door release: one showing the filter door open, and another showing the emergency cord being pulled.

CARE & MAINTENANCE

CLEANING

Before performing any cleaning or maintenance, ensure that the water inlet hose has been disconnected and that the power cord has been unplugged.

Clean the outside of the appliance with a warm, damp cloth. Avoid using detergents or chemicals as this can damage or discolor the cabinet.

DETERGENT TRAY

The detergent dispenser may occasionally need to be cleaned of accumulated detergent.

  1. Press down at the indicated location and pull the dispenser outward.
  2. Lift the slip and remove the softener cover. Wash the dispenser with warm water.
  3. Replace the softener cover and replace the dispenser in the appliance.

Diagrams show steps for removing and cleaning the detergent tray.

FAUCET FILTER

There is a filter inside the inlet hose that may need to be cleaned of accumulated debris or hard water scale. Ensure the water supply is turned off before cleaning. Remove the inlet hose from the faucet and rinse with water.

DRAIN PUMP FILTER

The drain pump filter on the front of the appliance should be periodically cleaned of any accumulated debris.

  1. Open the drain cover.
  2. Rotate 90° and pull out the lower drain hose.
  3. Drain any accumulated water in a drain or vessel.
  4. Open the filter by turning it clockwise.
  5. Remove any debris and rinse the filter with water.
  6. Replace the filter and close the drain cover.

Diagrams show steps for accessing and cleaning the drain pump filter.

TROUBLESHOOTING

PROBLEMPOSSIBLE CAUSE
Washer does not operate
  • Not plugged in.
  • The circuit breaker tripped or a blown fuse.
  • The door is not closed.
No water or insufficient water supply
  • The water source is not turned on.
  • The water inlet hose is bent.
  • The filter screen in the water inlet is clogged.
The washing machine does not drain
  • The drain hose is bent.
  • There is a problem with the drain pump.
Washing machine vibrates or is too noisy
  • The washer is not level.
  • The washing machine is touching another object.
  • The laundry load is not balanced.
Washing machine does not spin
  • The door is not closed.
  • The washer is not level.
Water filling and draining at the same time
  • Ensure drain hose is elevated 0.7 m to 1.2 m off the floor; if the drain hose is too low it can cause water to siphon out of the appliance as it fills.
Cabinet leaking from bottom
  • Tub is overloaded.
  • Water level is too high for the amount of washing.
Abnormal noise
  • Ensure the transport bolts have been removed.
  • Ensure the appliance is level.

ERROR CODES

WARRANTY CARD

To make a warranty claim, do not return this product to the store. Please email support@curtiscs.com or call 1-800-968-9853.

1 Year Warranty

This product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. During this period, your exclusive remedy is repair or replacement of this product or component found to be defective, at our option; however, you are responsible for all costs associated with returning the product to us. If the product or component is no longer available, we will replace with a similar one of equal or greater value. Prior to a replacement being sent, the product must be rendered inoperable or returned to us.

This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions., or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as on the specified rating on the label (e.g., 120V~60Hz).

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

For faster service, locate the model, type, and serial numbers on your appliance.

Models: RCA, RWD270-6COM, 2.7 Cu Ft, Front Loading, Combo, Washer, Dryer

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