Installation and Setup Guide

Introduction

Xerox® FreeFlow® Print Manager Advanced Print Path is a software application that allows users to enter job ticket information for an existing PDL file, including RDO, ASCII, PS, TIFF, PCL, and PDF files. It enables Xerox-supported networks to take advantage of the many printing options offered by Xerox supported printing systems.

The following Operating Systems are supported:

• Windows 10, 32-bit and 64-bit
• Windows Server 2012 R2 Standard, 32-bit and 64-bit
• Windows Server 2016.
• Windows Server 2019.

For detailed system requirements, refer to FreeFlow Print Manager-Advanced Print Path Release Notes. This document may be downloaded from the Support & Drivers section on www.xerox.com.

Installation Information

Ensure that the following software is installed before you install the FreeFlow software.

• Microsoft .NET Framework 3.5
• Adobe Acrobat X/XI/DC
  Note: Customers are responsible for obtaining and installing an appropriately licensed version of Adobe Acrobat.

If you are using RMS, ensure that IIS is configured before you install the FreeFlow software.

The following is required for the FreeFlow product installation:

• The full installation of FreeFlow 9.0 Print Manager-APP software. For example, PrintManagerApp-9.0.X.X-MN.exe, where MN indicates all languages are contained in one file.
• FreeFlow Software Activation Key or License and Product serial number. The license file is in .dat format.

For detailed system requirements, refer to FreeFlow Print Manager-Advanced Print Path Release Notes.

IIS Configuration with RMS

If RMS is being used, IIS must be configured. Perform the following:

Windows 10

1. Open the Start Menu. Type Control Panel, then press Enter.
2. Select Programs > Turn Windows Features on or off.
3. Under Internet Information Services, select the following:
   FTP Server
   • FTP Service
   Web Management Tools
   • IIS 6 Management Compatibility
   • IIS 6 Management Console
   • IIS 6 Scripting Tools
   • IIS 6 WMI Compatibility
   • IIS 6 Metabase Compatibility and IIS 6 configuration compatibility
   • IIS Management Console.
   World Wide Web Services
   • Application Development Features
     • .NET Extensibility 3.5
     • ASP
     • ASP.NET 3.5
     • ISAPI Extensions
     • ISAPI Filters
     • Server-Side Includes
   • Common HTTP Features
     • Default Document
     • Directory Browsing
     • HTTP Errors
     • Static Content
   • Health and Diagnostics
     • HTTP Logging
     • Request Monitor
   • Performance Features
     • Static Content Compression
   • Security
     • Basic Authentication
     • Request Filtering
     • Windows Authentication
4. Select OK.

Windows Server 2012 R2, Windows Server 2016 and 2019

1. Open the Start Menu. Type Server Manager, then press Enter.
2. Select Manage > Add Roles and Features.
3. Select Next.
4. Select Role-based or feature-based installation, then select Next.
5. Select the appropriate server. The local server is selected by default. Select Next.
6. Under Roles, select Web Server (IIS). In the new window, select Add Features. Select Next.
7. Select the right facing triangle next to .Net Framework 4.5 to expand it.
8. Select the right facing triangle next to WCF Services to expand it.
9. Under WCF Services, select Message Queuing (MSMQ) Activation. In the new window, select Add Features. Select Next > Next.
10. Select the following Role Services. If prompted, select Add features.
    • Common HTTP Features
      • Default Document
      • Directory Browsing
      • HTTP Errors
      • Static Content
    • Health and Diagnostics
      • HTTP Logging
      • Request Monitor
    • Performance
      • Static Content Compression
    • Security
      • Request Filtering
      • Basic Authentication
      • Windows Authentication
    • Application Development
      • .NET Extensibility 3.5
      • ASP
      • ASP.NET 3.5
      • ISAPI Extensions
      • ISAPI Filters
      • Server Side includes
    • FTP Server
      • FTP Service
      • FTP Extensibility
    • Management Tools
      • IIS Management Console
      • IIS 6 Management Compatibility
      • IIS 6 Metabase Compatibility
      • IIS 6 Management Console
      • IIS 6 Scripting Tools
      • IIS 6 WMI Compatibility
11. Select Next > Install.

Installing FreeFlow Print Manager Advanced Print Path

1. To download the software, visit the Support & Drivers section on www.xerox.com.
2. Double-click the PrintManagerApp-9.0.X.X-MN.exe, where MN indicates all languages are contained in the same file. If prompted, to allow the program to run, select Yes.
3. Follow the onscreen instructions.
4. If you have a license file, continue to step 6. If you do not have a license file, obtain a license file from the Xerox Software Activation Portal. To obtain a license file, do the following:
   • Select Open Xerox Software Activation Portal.
   • Type the Activation Key.
     Note: Your Activation Key and Product Serial Number are included in the License Letter kit that is shipped upon fulfillment of the order.
5. Enter the Host ID, then select Next. To locate the Host ID for the system on which you are installing the software, view the installation licensing window.
6. Review the summary, then to continue, select Save and Download License File.
7. Click Add the license from .dat file, then select your license file.
8. To continue the installation, follow the steps on the screen. You can ignore any CPA/CPS warning messages.
9. When the installation completes, click Finish. The system restarts.
10. To set up the printer list, use the Printer Registration tool.
    • Open the Start Menu.
    • Under Xerox Free Flow, select Printer Registration.
    • Ensure that the FreeFlow Print Manager-Advanced Print Path check box is selected when the program starts.
    • Register or add your printers. For details on how to use the Printer Registration Tool, refer the Online help.
11. To test the installation, print a document.

Firewall Settings

If the Firewall is enabled, certain jobs can be blocked. To print RDO, JPEG, and TIFF files with the firewall enabled, perform the following:

1. Open the Control Panel.
2. Select System and Security > Windows Firewall.
3. Select Allow and app or feature through Windows Firewall.
4. Select Allow another app.
5. Navigate to the FreeFlow folder, then select FFPMPro.exe.
6. Select Add > OK.

Xerox DocuShare Support

If you are using FreeFlow Print Manager Advanced Print Path with DocuShare, ensure that the default .NET Framework version is set to 2.0.

1. On the Control Panel, select System and Security > Administrative Tools > Internet Information Services (IIS) Manager.
2. If needed, in the left pane, select the local host.
3. In the right pane, select View Application Pools or Application Pools.
4. Right-click on DefaultAppPool, then select Set Application Pool Defaults.
5. Under General, select the menu for .NET Framework Version or .NET CLS Version, then select v2.0.
6. Select OK.

Backup and Restore

Backup

1. Open the Start Menu, then select Backup and Restore.
2. From the Backup and Restore window, select the Backup tab.
3. Browse to a location to store the backup file, then select Backup.

A backup zip file is saved to the designated location by date.

Restore

1. Open the Start Menu, then select Backup and Restore.
2. From the Backup and Restore window, select the Restore tab.
3. Browse to the location of the stored backup file, then select Restore.

The contents of the backup file are restored.

Accessing FreeFlow Applications

The FreeFlow applications appear in the Start Menu. If needed, right click on the Start Menu, then select All Apps. The applications appear under the FreeFlow heading.