DREO HM306S Humidifier User Manual

Model: DR-HHM006S | Revision: V2 EN

Introduction

Thank you for choosing DREO! This user manual provides essential information for the safe setup, operation, cleaning, maintenance, and troubleshooting of your DREO HM306S Humidifier.

Illustration of the DREO Humidifier HM306S. The humidifier is a sleek, modern appliance with a transparent water tank and a digital display on the base. Dimensions are approximately 105mm width and 150mm height.

01 Important Safety Instructions

⚠️ READ ALL CAUTIONARY MARKINGS ON THE APPLIANCE AND SAFETY INSTRUCTIONS IN THE USER MANUAL BEFORE USE.

Illustration of the DREO humidifier with a prominent warning triangle symbol.

General Safety

  1. Children shall not play with the appliance. Cleaning and maintenance shall not be performed by children without supervision.
  2. Use the appliance as described in the user manual only. Any other use not recommended in the user manual may cause fire, electrical shock, or personal injury.
  3. This appliance can be used by children aged above 8 years and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this appliance in a safe way and understand the hazards involved.

Location Safety

  1. Always place this appliance on a firm, flat and level surface to avoid dropping or tilt.
  2. Always place this appliance 2 feet (60cm) above the floor, 12 inches (30cm) away from the wall or wooden furniture.
  3. DO NOT move this appliance while it is on.
  4. DO NOT attempt to repair any parts on this appliance. Doing so will void your warranty. The inside of this appliance contains no user-serviceable parts. All servicing should be performed by qualified personnel only.

Electricity Safety

  1. Make sure that the voltage of your electricity supply is the same as that indicated on the appliance.
  2. Always unplug before cleaning or leaving the appliance unused for a long period of time. Keep your hands dry when plugging/unplugging.
  3. To avoid fire hazard, NEVER put the cord under rugs, near heat registers, radiator, stoves or heaters.
  4. Do not use this appliance if the cord has been damaged to avoid fire or electric hazard.
  5. Keep the cord out of heavy traffic areas and where it will not be tripped over.
  6. Do not operate any humidifier with a damaged cord or plug. Discard the appliance or return to an authorized service facility for examination and/or repair.
  7. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
  8. WARNING: To reduce the risk of fire or electric shock, do not use this humidifier with any solid-state speed control device.
  9. This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

FOR HOUSEHOLD USE ONLY

❤️ Gentle Reminder: Check the appliance regularly and refer to TROUBLESHOOTING or contact customer support if it shows any of the following signs:
  • Power cord or plug is damaged.
  • Loud noise, unusual smell or excessive heat.

Specifications

Model DR-HHM006S
Input 120V 60Hz
Rated Power 29W
Water Tank Capacity 0.79 Gal (3L)

02 Knowing Your Humidifier

Package Contents

Diagram showing the DREO Humidifier components: Nozzle, Water Tank Cover, Water Tank, Mist Tube, Control Panel, LED Display, Water Cartridge, Aroma Pad Tray, Power & Plug, Fan, Humidity Indicator Light, Float, Atomizer, Water Silencer, Water Valve.

Also included are: User Manual, Cleaning Brush, Quick Start Guide, Aroma Pad.

LED Display

Illustration of the LED display panel showing various indicators: Auto Mode, Cartridge Life Indicator, WiFi, Timer, Schedule, Humidity Level / Mist Level / Timer Hour, AUTO SLEEP, Sleep Mode, Low Water Level Indicator, Hour Indicator, Humidity Percentage Indicator.
Note:
  • When humidity levels are below 10%, the display will show “LO”.
  • When humidity levels are above 90%, the display will show “HI”.
  • When the water is low, the Low Water Level Indicator will flash for 5 seconds then the humidifier will switch to standby.
  • When receiving Software upgrades, the display will show "UP", and the humidifier can't be operated until the upgrade ends.
  • You can activate/deactivate Sleep Mode through the DREO app.

Control Panel

Humidity Indicator Light

Illustration of the humidifier with its indicator light. The indicator light will change according to your room humidity level.
Light Color Humidity Level
Yellow ≤30%
Green 31% - 60%
Blue ≥61%

03 Connecting to Your Humidifier

QR code for downloading the Dreo app.

Before connecting the appliance to your mobile device, please scan the QR code or go to the app store and search "Dreo", then select and download the app.

FCC ID: 2A3SYHHM006A | HVIN: 30043-HH006A

Look for "HM306S" when connecting your new humidifier.

Download on the App Store Get it on Google Play

You can use the Dreo app to connect your smart appliance to Amazon Alexa or Google Home. Please follow the in-app instruction to set up your voice assistant.

NOTE: You must create a Dreo account to access voice assistants.
  1. Launch Dreo and sign in or create account by following in-app instructions.
  2. Enable Bluetooth on your mobile device and plug in your humidifier.
  3. Hold the Auto Mode button for 5 seconds to start WiFi connection. (Tip: The WiFi icon ? will keep flashing when pairing.)
  4. Tap + Add Device and select HM306S.
  5. Follow in-app instructions to complete WiFi connection.
  6. You're now ready to control the appliance on your app. (Tip: To restart connection settings, hold the button again for 5 seconds. Long press the power button ? for 7s to unpair WiFi and restore factory settings).

04 Using Your Humidifier

Before Use

When using your humidifier for the first time, remove the wraps and follow the steps below.

  1. Illustration showing how to remove a wrap from the water cartridge.
    REMOVE.
  2. Illustration showing the detachment of the cover and water tank for cleaning.
    Detach the cover and water tank from the humidifier and clean thoroughly.
  3. Illustration showing filling the water tank, with a 'MAX' line indicated and a warning not to fill the mist tube.
    Fill the tank with water, making sure the water doesn't pass the MAX line.
    Note: DO NOT add water into the mist tube.
  4. Illustration showing the water tank being placed back into the base and the top cover closed.
    Put the water tank back in place and close the top cover.
Illustration showing the humidifier placed on a flat surface with recommended clearance from walls (30cm/12 inch).

Place the humidifier on a flat, level surface, keeping at least 30 cm/ 12 inch away from walls or any major obstacles.

ATTENTION:
  • It is recommended to add purified or distilled water to prevent white powder residue from forming.
  • Do not add essential oil into the water tank to avoid damage to the tank.
  • Do not place the humidifier on the carpet or floor directly.
  • Direct the mist away from walls, furniture and electrical appliances.
  • It is recommended to place a water-resistant mat under the humidifier to catch spills and droplets.

Adding Essential Oil

  1. Illustration showing the aroma pad tray being pulled out from the back of the base.
    Pull out the aroma pad tray.
  2. Illustration showing essential oil being added to the aroma pad.
    Add 5-10 drops of essential oil on the aroma pad.
  3. Illustration showing the aroma pad tray being placed back into the base.
    Put the aroma pad tray back in place.
Note:
  • Add essential oils on the aroma pad only. Do not add into the water tank or any other places.
  • The scent may be soft, this humidifier is not intended to work as an aroma diffuser.
  • The scent level cannot be adjusted.
  • If the aroma pad becomes too stiff, it needs to be replaced.

05 Cleaning and Maintenance

QR code for cleaning and installation guide.

Always turn off and UNPLUG the humidifier before any cleaning or maintenance.

Filling & Refilling

  1. Illustration showing the water tank being detached from the base.
    Detach the water tank from the base.
  2. Illustration showing the water tank cover removed and water being drained from the tank and base.
    Take out the water tank cover, drain any remaining water from the tank and the base.
  3. Illustration showing the water tank being rinsed with warm water.
    Rinse the tank with warm water.
  4. Illustration showing the base being cleaned with a soft cloth or brush.
    Gently clean the base with a soft cloth or the included cleaning brush.
  5. Illustration showing the inside of the tank being wiped clean with a damp cloth.
    Wipe the tank clean with a soft, damp cloth.
  6. Illustration showing the tank being filled with room temperature water.
    Fill the tank with room temperature water. Do not fill with hot water.
  7. Illustration showing the water tank being attached to the base and the top cover replaced.
    Attach the water tank to the base, replace the top cover.

Descaling (Recommended Once a Month)

  1. Illustration showing a cleaning brush being used on the nozzle and cover, with the tank detached.
    Detach the water tank from the base. Take out the water tank cover and rinse it with warm water. For a thorough cleaning, you may detach the nozzle from the cover and clean it with the included brush.
  2. Illustration showing water being drained from the tank and base.
    Drain any remaining water from the tank and the base.
  3. Illustration showing bleach solution being added to the tank, with the cover replaced.
    Fill the tank with a solution of bleach and water (one teaspoon of bleach for each gallon of water.). Replace the tank cover and shake around the tank.
  4. Illustration showing the tank attached to the base, with a timer icon indicating 15-20 minutes.
    Attach the water tank to the base. Let it sit for 15-20 minutes.
  5. Illustration showing the tank and cover detached, draining the solution, and rinsing.
    Remove the tank and detach the cover, drain any remaining solution from the tank and the base. Rinse the tank with water until the bleach smell is gone.
  6. Illustration showing the removal of the nozzle, water cartridge, water silencer, and float.
    Remove the nozzle, water cartridge, water silencer, and float.
  7. Illustration showing all parts being cleaned with a soft cloth or brush.
    Clean all parts with a soft cloth, you may use the included cleaning brush to remove excess of mineral deposit. Make sure all parts are dry before reassembling your humidifier.

Cleaning the Aroma Pad Tray (Recommended Once a Week)

  1. Illustration showing the aroma pad tray being pulled out from the back of the base.
    Pull out the aroma pad tray at the back of the base.
  2. Illustration showing the aroma pad tray being rinsed with water and placed back.
    Rinse with water and place back into the base.

06 Troubleshooting

Is Your New Humidifier Leaking?

  1. Illustration showing how to remove a wrap.
    Make sure to remove the wrap.
  2. Illustration showing how to fix the bracket and secure the float.
    Fix the left prong on the bracket, then slide the other prong to secure the float in place.
  3. Illustration showing particles being removed from the water valve.
    Remove any particles or hair blocking the water valve.
  4. Illustration comparing a correctly placed humidifier (checkmark) and an incorrectly placed one (cross).
    Make sure the humidifier is placed on a flat surface. ✔️

Contact Customer Service If...

If your humidifier keeps leaking water, please contact customer support (see page 18).

My humidifier does not work.

  1. Make sure that the cord is connected to a powered outlet and the mains voltage corresponds with the voltage indicated on the humidifier.
  2. The humidifier will shut down automatically in the event of low water.
  3. Check if the water tank is installed properly.
  4. In Auto Mode, the humidifier will stop adding moisture when it reaches the room humidity target.

My humidifier is not misting.

  1. Turn the mist level to a higher setting.
  2. The base has too much water. Empty the base and refill the water tank (not the base).
  3. Please check whether the air inlet is blocked.
  4. Make sure the nozzle is not blocked.
  5. Make sure the humidifier is not on a flat surface.
  6. The water temperature may be too low. Turn the mist level to the highest setting and let it run for a while, then adjust to the desired setting.
  7. If the water tank or base have been washed with detergent, rinse thoroughly with clean water to remove any remaining detergent.

There is white dust in the water tank.

You should descale the humidifier regularly. Using purified or distilled water can help prevent the formation of scale.

The mist produces an unpleasant smell.

  1. Use purified or distilled water only. It is not recommended to use tap water.
  2. Change water regularly to avoid dirty water accumulation.
  3. Clean the humidifier and keep it dry for 12 hours with the cover detached.
  4. Clean the aroma pad tray, change the aroma pad.

Water leaks from my humidifier.

  1. Make sure the silicone sealing ring around the water outlet valve is secure.
  2. Avoid running the humidifier in a room with over 60% relative humidity.
  3. Wipe any excess water.
  4. Do not shake the humidifier.
  5. Make sure to place the humidifier on a flat, level surface.
  6. Check the water tank for leaks. If there are leaks, contact Customer Support (see page 18).

If your problem is not listed or still persists, contact our Customer Support (see page 18).

07 DREO Customer Care

Default 12-Month Warranty

This appliance is covered by Dreo warranty for 12 months from the date of its original purchase.

Extend Your Warranty

Extend your warranty by registering your new appliance on our website https://dreo.com/warranty.

The warranty will not apply in cases of:

  1. Accident, misuse, or repairs performed by unauthorized personnel.
  2. Any unit that has been tampered with or used for commercial purposes.
  3. Normal wear and tear of wearable parts.
  4. Use of force, damage caused by external influences.
  5. Damage caused by non-observance of the User Manual, e.g. connection to an unsuitable mains supply or noncompliance with the instructions.
  6. Partially or completely dismantled appliances.
  7. Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or any of its parts that have been performed by a repair person not authorized by DREO.

We can only provide after-sales service for products that are sold by DREO or DREO authorized retailers and distributors. If you have purchased your unit from a different place, please contact your seller for return and warranty issues.

Regulatory Information

FCC Requirement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

Safety Exposure

The device meets the exemption from the routine evaluation limits in issue6 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la numéro 6 de RSS 102 etla conformité à l'exposition de RSS-102 RF, utilisateurs peut obtenir l' information canadienne surl'exposition et la conformité de RF.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ouémetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.

We're Here to Help!

? Phone: (888) 290-1688 (Mon - Fri, 9:00 am-5:00 pm PST/PDT)

? Website: www.dreo.com

✉️ Email: support@dreo.com

Manufacturer: Shenzhen Hesung Innovation Technology Co., LTD

Address: 26F, Bldg A7, Creative City, Shenzhen, China

Logos: Recycling symbol, ETL Listed, Intertek, Made in China.

Model No.: DR-HHM006S | Rev_1.2_EN

Models: HHM006A, 2A3SYHHM006A, HM306S Smart Humidifier, HM306S, Smart Humidifier, Humidifier

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