Retekess T116A Queue Wireless Calling System

Product Introduction

Thanks for using our company's wireless calling system, it adopts RF wireless technology. The system consists of 1 transmitting host and 10 portable receivers. The receiver supports 998-channel extensions, and the transmitting host has 10 battery charging slots. Each receiver is rechargeable and labeled with a number. In standby status, it is plugged into the charging slots. While the guest places an order, he/she will be dispatched one receiver with a number. When the order is ready, the waiter will press the keypad to call the number, and the guest will get it through the buzzer/vibration/LED indications.

The queue system greatly improves work efficiency and avoids guests waiting in a long queue. It is widely used in fast food restaurants, churches, dessert shops, auto 4S shops, food trucks, or other queue occasions.

Diagrams

Diagram of Transmitting Host

A diagram illustrating the transmitting host. Key components labeled include: Antenna, Power input, Charging slot, and Keypad area.

Diagram of Receiver

A diagram illustrating the receiver from front, side, and back views. Key components labeled include: Paper slot, LED indicator, SET button, Reset button, Mode button, Transparent cover, Stickers, Built-in battery, and Charging pins.

Technical Data

Packing List

Operation Instruction

1. Open the package, connect the mainframe power on, and perform the self-test procedure.
2. When a guest places an order, the service staff provide them with a receiver and write down the number.
3. When the order is ready, the waiter presses the keypad to call the guest's number. The corresponding receiver will receive the information and prompt with vibration/buzzer/light for 30 seconds, reminding the guest to get the order.
4. Finally, the guest returns the receiver to the waiter, and the service is completed.

Function Description

1. Connected to the power supply via the power adapter, the host digital screen displays "000". Insert the receiver into the charging slot of the host; the receiver automatically turns on and charges, with the red indicator light always on.
2. After the receiver is fully charged, the indicator light turns green from red.
3. When the receiver is taken out, it enters the waiting call state, and the indicator light shows blue, flashing once every 3 seconds.
4. When the host calls, the receiver receives the call information, alerting with vibration, buzzing, and blue lights flashing every 0.5 seconds.
5. The receiver's reminder duration is 30 seconds. The guest can short-press the side button of the receiver or insert it into the host charging slot to close the reminder.
6. While charging, if the host calls, the blue reception indicator light flashes every 0.5 seconds as a reminder.
7. When the receiver's power is low, the red indicator light flickers once every 1 second.
8. When the receiver is inserted into the host charging slot, pressing "999" on the keypad and then the call button will turn off all receivers in the charging slots simultaneously.

Note: The host must be paired with the receiver before it can operate properly.

Pairing Method

1. Set Host ID: Press the [CALL] key and the [DEL] key simultaneously until [F1] is displayed on the host screen. Then, press the [CALL] key to enter setting mode. Enter the new number "001-999" from the keypad, press [CALL] to save, and press [DEL] to exit.
2. Pairing: The receiver should be in standby state. Short-press the "Set" button; the receiver's blue indicator light will stay on. Then, press the call number on the keypad. The receiver gets the signal, the blue indicator light turns off, accompanied by a buzz and vibration reminder, indicating successful pairing.
3. Deleting: In standby state, press and hold the "Set" button for 3 seconds. The receiving indicator light will go from blue to off. Release the button to successfully delete the paired call.

Note: After changing the host ID, the receiver must be re-paired.

Reminder Mode Switching

In standby state, short-press the mode button on the receiver to change the reminder mode. There are five modes: the default is vibration, buzzing, and LED lights. The other four are: Vibration and buzz; Vibration only; Vibration and lamplight; Buzz and lamplight.

When switching modes, the receiver will provide a 5-second reminder with the selected mode.

Change Stickers

Remove the transparent cover from the front of the receiver, insert a sticker into the paper slot, and then replace the cover.

Note: When needing to pair or switch reminder modes, remove the cover and paper first.

Precautions

RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE

Before using this radio, read this guide which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.

This radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide communications between two or more users over a distance. RF energy, which when used improperly, can cause biological damage.

All Retekess radios are designed, manufactured, and tested to ensure they meet government-established RF exposure levels. In addition, manufacturers also recommend specific operating instructions to users of the radios. These instructions are important because they inform users about RF energy exposure and provide simple procedures on how to control it.

Please refer to the following websites for more information on what RF energy exposure is and how to control your exposure to assure compliance with established RF exposure limits: http://www.who.int/en/

Local Government Regulations

When radios are used as a consequence of employment, Local Government Regulations require users to be fully aware of and able to control their exposure to meet occupational requirements. Exposure awareness can be facilitated by the use of a product label directing users to specific user awareness information. Your Retekess radio has a RF Exposure Product Label. Also, your Retekess user manual, or separate safety booklet includes information and operating instructions required to control your RF exposure and to satisfy compliance requirements.

Radio License (if appropriate)

Governments classify radios. Business radios operate on radio frequencies regulated by local radio management departments (FCC, ISED, OFCOM, ANFR, BFTK, Bundesnetzagentur...). To transmit on these frequencies, you are required to have a license issued by them. For detailed classification and use of your radios, please contact the local government radio management departments.

Use of this radio outside the country where it was intended to be distributed is subject to regulations and may be prohibited.

Unauthorized Modification and Adjustment

Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority granted by the local government radio management departments to operate this radio and should not be made.

To comply with the corresponding requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services, as certified by an organization representative of the user of those services.

Replacement of any transmitter component (crystal, semiconductor, etc.) not authorized by the local government radio management departments' equipment authorization for this radio could violate the rules.

FCC Requirements:

• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CE Requirements:

• (Simple EU declaration of conformity) Henan Eshow Electronic Commerce Co.,Ltd declares that the radio equipment type is in compliance with the essential requirements and other relevant provisions of RED Directive 2014/53/EU and the ROHS Directive 2011/65/EU and the WEEE Directive 2012/19/EU; the full text of the EU declaration of conformity is available at the following internet address: www.retekess.com.
• Disposal: The crossed-out wheeled-bin symbol ♻️ on your product, literature, or packaging reminds you that in the European Union, all electrical and electronic products, batteries, and accumulators (rechargeable batteries) must be taken to designated collection locations at the end of their working life. Do not dispose of these products as unsorted municipal waste. Dispose of them according to the laws in your area.

IC Requirements:

• Licence-exempt radio apparatus: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1) This device may not cause interference. 2) This device must accept any interference, including interference that may cause undesired operation of the device.
• Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : 1) l'appareil ne doit pas produire de brouillage; 2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

RF Exposure Information

• DO NOT operate the radio without a proper antenna attached, as this may damage the radio and may also cause you to exceed RF exposure limits. A proper antenna is the antenna supplied with this radio by the manufacturer or an antenna specifically authorized by the manufacturer for use with this radio, and the antenna gain shall not exceed the specified gain by the manufacturer declared.
• DO NOT transmit for more than 50% of total radio use time; more than 50% of the time can cause RF exposure compliance requirements to be exceeded.
• During transmissions, your radio generates RF energy that can possibly cause interference with other devices or systems. To avoid such interference, turn off the radio in areas where signs are posted to do so.
• The device complies with RF specifications when the device is used at 5mm from your body. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided.
• DO NOT operate the transmitter in areas that are sensitive to electromagnetic radiation such as hospitals, aircraft, and blasting sites.

Avoid Choking Hazard

⚠️ Small Parts. Not for children under 3 years.

Protect Your Hearing:

• Use the lowest volume necessary to do your job.
• Turn up the volume only if you are in noisy surroundings.
• Turn down the volume before adding a headset or earpiece.
• Limit the amount of time you use headsets or earpieces at high volume.
• When using the radio without a headset or earpiece, do not place the radio's speaker directly against your ear.
• Use caution with earphones, as excessive sound pressure from earphones and headphones can cause hearing loss.

Note: Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the radio's volume, the less time is required before your hearing could be affected. Hearing damage from loud noise is sometimes undetectable at first and can have a cumulative effect.

Avoid Burns

• Do not use any portable radio that has a damaged antenna. If a damaged antenna comes into contact with the skin when the radio is in use, a minor burn can result.

Batteries (If appropriate)

• When conductive material such as jewelry, keys, or chains touch exposed terminals of the batteries, it may complete an electrical circuit (short circuit the battery) and become hot, causing bodily injury such as burns. Exercise care in handling any battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

Long Transmission

• When the transceiver is used for long transmissions, the radiator and chassis will become hot.

Safety Operation

Forbid

• Do not use the charger outdoors or in moist environments; use only in dry locations/conditions.
• Do not disassemble the charger, as this may result in risk of electrical shock or fire.
• Do not operate the charger if it has been broken or damaged in any way.
• Do not place a portable radio in the area over an air bag or in the air bag deployment area. The radio may be propelled with great force and cause serious injury to occupants of the vehicle when the air bag inflates.

To reduce risk:

• Pull by the plug rather than the cord when disconnecting the charger.
• Unplug the charger from the AC outlet before attempting any maintenance or cleaning.
• Contact Retekess for assistance regarding repairs and service.
• The adapter shall be installed near the equipment and shall be easily accessible.
• Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
• The plug is considered the disconnect device of the adapter.
• The operating temperature of the EUT can't exceed the specified range.

Approved Accessories

• This radio meets the RF exposure guidelines when used with Retekess accessories supplied or designated for the product. Use of other accessories may not ensure compliance with the RF exposure guidelines and may violate regulations.
• For a list of Retekess-approved accessories for your radio model, visit the following website: http://www.Retekess.com.

Guarantee

Model Number: [Model Number]

Serial Number: [Serial Number]

Purchasing Date: [Purchasing Date]

Dealer: [Dealer Name]

User's Name: [User's Name]

Country: [Country]

Post Code: [Post Code]

Telephone: [Telephone]

Address: [Address]

Email: [Email]

Remarks:

1. This guarantee card should be kept by the user; no replacement if lost.
2. Most new products carry a two-year manufacturer's warranty from the date of purchase.
3. The user can get warranty and after-sales service as below:
   • Contact the seller where you bought the product.
   • Products Repaired by Our Local Repair Center.
4. For warranty service, you will need to provide a receipt or proof of purchase from the actual seller for verification.

Exclusions from Warranty Coverage:

1. Any product damaged by accident.
2. In the event of misuse or abuse of the product or as a result of unauthorized modifications.

Company Information

Manufacturer: Henan Eshow Electronic Commerce Co., Ltd

Address: 7/F, Sanjiang Building, No. 170 Nanyang Road, Huiji District, Zhengzhou, Henan, China

EU Importer: Germany Retevis Technology GmbH

Address: Uetzenacker 29, 38176 Wendeburg

Facebook: facebook.com/Retekess.ru

Email: support@retekess.com.ru

Web: retekess.com.ru

Country of Origin: MADE IN CHINA