Roborock Robotic Vacuum Cleaner Manual

Safety Information

Restrictions

• This product is designed for indoor floor cleaning only; do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
• Do not use the product when the ambient temperature is higher than 40°C, lower than 4°C, or if there are liquids or tacky substances on the floor.
• Before using the product, move wires off the ground or place them to the side to prevent them being pulled on by the cleaner.
• To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
• Children should be supervised to ensure that they do not interfere with the product.
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or a lack of experience and knowledge, unless they have been given supervisor instruction concerning use of the product by a person responsible for their safety.

Usage by Children and Adults

• This product can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, once they have been given supervision or instruction concerning the safe use of the product and understand the hazards involved.
• Children should not play with the appliance. Cleaning and maintenance should not be carried out by children without supervision.
• Keep the main brush cleaning tools out of reach of children.
• Do not place any object (including children and pets) on the product, whether it is in operation or not.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use the product on burning objects (such as cigarette butts).
• Do not use the product on high pile carpets (product effectiveness may also be reduced on dark carpets).
• Do not use the product to clean hard or sharp objects (such as glass and nails).
• Do not carry the product using the laser scanner cap, main unit cover, or collision buffer.

Battery and Charging

WARNING:

• For the purposes of recharging the battery, only use the detachable supply Unit Roborock CDZ02RR or CDZ06RR provided with this product.
• Do not dismantle, repair or modify the battery or charging dock.
• Keep the charging dock away from heat (such as heating vents).
• The battery must be removed from the product before it is disposed of.
• The product must be disconnected from the mains supply when removing the battery.
• The battery must be disposed of safely. Do not discard waste batteries. Leave them with a professional recycling organization.
• Do not wipe or clean the charger prongs with wet cloth or wet hands.

General Safety

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Make sure the product is powered off before shipment. Use of the original packaging is advised.
• If to be left unused for a long period of time, fully charge the product and switch it off before storing it in a cool, dry place. Charge it at least every three months to avoid over discharging the battery.

Table of Faults of Robotic Vacuum Cleaner

Product Introduction

Main Unit

Controls and Indicators

• Cleaning On/Off: Short press to start cleaning. Press and hold to turn on or off.
• Circular indicator light: White: power ≥20%. Red: power <20%. Slow blinking: charging or launching. Red flash: fault status.
• Spot cleaning: Short press to start regional cleaning.
• Recharge: Short press to start recharging.
• Note: Press any button to stop the robotic vacuum during cleaning, recharging, or spot cleaning.
• Reset WIFI: Press the spot cleaning button and the recharge button at the same time for 3 seconds.

Main Unit Components

• Open lid
• LDS cover
• bumper sensor
• Bumper
• Cliff sensor
• LDS *Laser distance sensor*
• Wall sensor
• Omni-directional wheel
• Charging contact pieces
• Side brush
• Main wheel
• Main brush
• Buckle of main brush cover

Dustbin

• Dustbin lid
• Dustbin latch
• Filter

Accessories

• Water tank
• Mop cloth
• Damp-proof mat
• Charging dock
• Power cable
• Main brush cleaning tool

Indicator Lights (WIFI)

• Slow blinking: Waiting to connect
• Fast blinking: Connecting
• Stable light: WIFI is connected

Other Components

• System reset button
• Speaker
• Air vent

Installation

1. Connect the charging dock: Connect the charging dock to the damp-proof mat and ensure it is firmly connected. The damp-proof mat keeps the floor dry after mopping.

   Diagram Description: Shows the charging dock connected to a damp-proof mat.

2. Place the charging dock: Place the charging dock on a level surface, flat against a wall, plugged into a power outlet.

   Note: Leave at least 20 inches (50cm) on either side, and at least 60 inches (150cm) in front of the charging dock. Poor placement may cause the charging dock to be dragged by the product, causing power dropout. The charging dock indicator light switches on when plugged into a power outlet and is off when the main unit is being charged.

   Diagram Description: Illustrates the recommended clearance around the charging dock (0.5m sides, 1.5m front).

3. Turn on and charge the machine: Press and hold the [power-symbol] button to turn on the main unit. After the indicator light has been on for a moment, place the main unit on the charging dock to charge.

   Note: The product may not switch on when power is low. Connect it to a charging dock before switching on.

   Indicator Light Description: The color of the circular light indicator refers to the amount of remaining power: White: ≥20%, Red: <20%.

4. Connect to smartphone: The product is compatible with the Mi Home smarthome platform and can be controlled in the Mi Home app. It supports the MIUI system and can be linked with other Mi Home intelligent products.

   Quick Setup:

   1. Download App: Search "Mi Home" in the App Store/Google Play or scan the QR code to download and install the Mi Home app.

      Diagram Description: Placeholder for QR code scan to download the APP.

   2. Add Device: Go to the "My Device" page of the Mi Home app and tap "+" on the top right corner. Find newly added devices in the "My Device" list.
   3. Reset WIFI: To reset the WIFI to default, open the upper cover to check the WIFI indicator status next to the reset button. Press and hold the [wifi-symbol] key and the [reset-symbol] key until you hear "Reset WIFI". Resetting is completed when the WIFI indicator flashes slowly. The product will enter a pending connection state.
   4. Fill the water tank: Open the stopper, fill the tank with water, and close the stopper.

      Diagram Description: Shows filling the water tank.

   5. Install the mopping module:
      1. Install the mop cloth: Wet the mopping cloth and wring it until it doesn't drip. Slot it firmly into the water tank.
      2. Install the module: Attach the module to the bottom of the main unit following the alignment markers on the mopping module. You will hear a click when it is installed properly.

      Note: For optimum mopping, first vacuum the mopping area three times.

      Diagram Description: Shows attaching the mopping module and mop cloth.

Operating Instruction

Main brush

Weekly cleaning is recommended.

1. Turn over the machine, press the buckle and take off the cover.
2. Take out the main brush in an upwards movement and clean the main brush bearings.
3. Use the supplied cleaning tool to cut entangled hairs and remove them.
4. Install the main brush, replace the cover, and snap the buckle.

Note: Replacing the main brush every 6-12 months is recommended to ensure effective cleaning.

Diagram Description: Shows the main brush cover, buckle, main brush, and main brush bearing.

Start cleaning

When the circular indicator light on the main unit changes from slow blinking to stable, charging is complete. Press the [power-symbol] button or start cleaning using the Mi Home app.

Remove the mopping module

When the main unit has returned to the charging dock after cleaning, press the buckles on either side and pull out the mopping module.

Note: Use a damp-proof mat if you put the charging dock on a wooden floor. Remove the water tank when charging or not in use.

Daily Maintenance

Instructions for routine maintenance

Dustbin Cleaning

Pour water into the dustbin, close the dustbin cover, shake the dustbin, pour out the dirty water. Repeat until the filter is clean.

Note: Wash the filter using water only. Do not use detergents. To avoid damage, do not use fingers or brushes to clean the filter. Dry the filter for at least 24 hours after washing.

Diagram Description: Illustrates pouring water into the dustbin.

Change of filter

Remove the filter and replace it as shown in the picture.

Diagram Description: Shows removing and replacing the filter.

Water tank filter component

Replacement every 1-3 months is recommended for effective cleaning.

1. Use your finger to remove the two filter components.
2. Install new filter elements in the same locations.

Main Unit Sensor

Wipe main unit sensors with a soft, dry cloth, including:

1. Four cliff sensors on the bottom.
2. Wall sensor on the right.
3. Charging contact points on the bottom.

Diagram Description: Shows the location of cliff sensors, wall sensor, and charging contact points.

Omni-directional wheel

Monthly cleaning is recommended.

1. Turn over the machine and remove the omni-directional wheel by pulling upwards.
2. Clean hair and dirt off the wheel and the axle.
3. Re-install the wheel tightly.

Note: If rinsing with water, only replace when dry.

Diagram Description: Shows the wheel, axle, and supporting frame.

Charging dock

Monthly cleaning is recommended.

Wipe connection points of the charging dock with a soft, dry cloth.

Restore Factory Settings

If the product does not function properly after resetting, hold the [power-symbol] button and the [reset-symbol] button simultaneously. You will hear a "Start restoring the initial version" voice prompt. The product will then restore to factory settings.

Basic Parameters

Main Unit

Charging Dock

EU Declaration of Conformity

Manufacturer: Beijing Roborock Technology Co., Ltd.

Address: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.C. CHINA

This DoC is issued under our sole responsibility and that the product:

• Product description: Robotic Vacuum Cleaner and Accessories
• Type(model) designation(s): S5 ***** (*can be 0 to 9, A to Z, a to z, "-", "_", "\", "/" or blank, for marketing purpose.)

are in conformity and verified through testing with the provision of the following EU directives:

RED Directive 2014/53/EU Article 3.1 a): Safety&Health

• 1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017
• 2. EN 60335-2-2:2010 + A11:2012 + A1:2013
• 3. 1999/519/EC
• 4. EN 62311:2008
• 5. EN 62233:2008

Corresponding requirements:

• 1. Household and similar electrical appliances-Safety-Part 1: General requirements.
• 2. Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for vacuum cleaners and water suction cleaning appliance.
• 3. COUNCIL RECOMMENDATION of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz).
• 4. Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz - 300 GHz).
• 5. Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure.

RED Directive 2014/53/EU Article 3.1 b): EMC

• 1. Draft EN 301 489-1 V2.2.0
• 2. Draft EN 301 489-17 V3.2.0
• 3. EN 55014-1:2017
• 4. EN 55014-2: 2015
• 5. EN 61000-3-2: 2014
• 6. EN 61000-3-3: 2013

Corresponding requirements:

• 1. Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of article 6 of Directive 2014/30/EU.
• 2. Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU.
• 3. Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission.
• 4. Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard.
• 5. Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions (equipment input current ≤ 16 A per phase).
• 6. Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase and not subject to conditional connection.

RED Directive 2014/53/EU Article 3.2: Radio Spectrum

• EN 300 328 V2.1.1: Wideband transmission systems; Data transmission equipment operating in the 2.4 GHz ISM band and using wide band modulation techniques; Harmonized Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU.

ROHS Directive 2011/65/EU

• EN50581:2012: Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances.

Charging dock and Accessories Declaration

• Product description: Charging dock and Accessories
• Type(model) designation(s): Charging dock, models: CDZ02RR or CDZ06RR.

These are in conformity and verified through testing with the provision of the following EU directives.

Low Voltage Directive 2014/35/EU

• 1. EN 60335-1:2012 + A11:2014
• 2. EN 60335-2-29:2004 + A2:2009
• 3. EN 62233:2008

Corresponding requirements:

• 1. Household and similar electrical appliances-Safety-Part 1: General requirements.
• 2. Household and similar electrical appliances-Safety-Part 2-29: Particular requirements for battery chargers.
• 3. Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure.

EMC Directive 2014/30/EU

• 1. EN 55014-1:2017
• 2. EN 55014-2: 2015
• 3. EN 61000-3-2: 2014
• 4. EN 61000-3-3: 2013

Corresponding requirements:

• 1. Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission.
• 2. Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard.
• 3. Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions (equipment input current ≤ 16 A per phase).
• 4. Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase.

ROHS Directive 2011/65/EU

• EN50581:2012: Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances.

Person responsible for making this declaration:

Printed name: Rui Shen

Position/Title: Quality Director

Signature: Rui Shen

Date of issue: Jun 14, 2018

WEEE Information

Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Warranty Information

The seller provides a warranty in accordance with the legislation of the customer's country of residence, with a minimum of 1 year, starting from the date on which the appliance is sold to the end user.

The warranty only covers defects in material or workmanship.

Repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

• Normal wear and tear.
• Incorrect use, e.g. overloading of the appliance, use of non-approved accessories.
• Use of force, damage caused by external influences.
• Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions.
• Partially or completely dismantled appliances.

Laser Safety

The laser distance sensor of this product meets the standards for Class I Laser Products in IEC 60825-1:2014 and will not generate hazardous laser radiation.