Enduro 1-3kVA Pure Sinewave On-Line UPS User Manual

All rights reserved. The information in this document is subject to change without notice.

Publish Statement

Thank you for purchasing the Enduro UPS series. This series UPS is an intelligent, single phase in single phase out, high frequency online UPS designed by our R&D team with years of design experience on UPS. With excellent electrical performance, perfect intelligent monitoring and network functions, smart appearance, complying with EMC and safety standards, the UPS meets the world's advanced level.

Read this manual carefully before installation.

This manual provides technical support to the operator of the equipment. The ENDURO range of UPS systems are intended for installation in a contaminant-free environment with a temperature range between 0°C and 40°C.

1. Important Safety Warning

SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during installation and operation of the UPS and batteries.

Do not operate this unit before reading through all safety information and operating instructions carefully. The UPS contains its own power source (the battery). The power outlets may be energized even if the system is disconnected from the AC power source.

Dangerous voltage levels and high-temperature components are present within the system. The UPS and its External Battery Modules should be opened exclusively by suitably trained and qualified personnel.

The batteries supplied within the system are valve-regulated lead-acid (VRLA) and contain small amounts of toxic materials. The batteries are certified as complying with UN2800 Special Provision A67 of the International Air Transport Association (IATA) Dangerous Goods Regulations.

Safety instructions in this manual act as a supplement to the local safety instructions. PSS Distributors will not assume liability caused by disobeying safety instructions.

1-1 Transportation

Please transport the UPS system only in the original package to protect against shock and impact.

1-2 Preparation

Condensation may occur if the UPS system is moved directly from a cold to a warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate to the environment. Do not install the UPS system near water or in moist environments. Do not install the UPS system where it would be exposed to direct sunlight or other heat sources. Do not block ventilation holes in the UPS housing.

1-3 Installation

1-4 Operation

Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof socket outlet) during operations, as this would remove the protective earthing of the UPS system and of all connected loads.

The UPS system features its own internal current source (batteries). The UPS output sockets may be energized even if the UPS system is not connected to the building wiring outlet.

To fully disconnect the UPS system, first press the OFF/Enter button to disconnect the mains. Isolate the UPS and check for hazardous voltage upstream and downstream during lockout-tagout operation.

Prevent fluids or other foreign objects from entering the UPS system.

1-5 Maintenance

Maintenance Support Labour Parts Batteries
Non Contract - ONE-OFF Service
BASIC CONTRACT
COMPREHENSIVE CONTRACT
COMPREHENSIVE PLUS

The following icons represent maintenance services: [Maintenance Icon], [Support Icon], [Labour Icon], [Parts Icon], [Batteries Icon].

2. Installation and Setup

NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package has been damaged. Please keep the shipping cartons and packing materials in a safe place for future use.

2-1 Unpack Checking

2-2 Rear Panel View

EN1000 - 1KVA / EN2000 - 2KVA

The rear panel features:

  1. Output receptacles (10A)
  2. External Battery Connector
  3. SNMP intelligent slot (optional SW006 SNMP card)
  4. Network /Fax/Modem Surge Protection
  5. RS-232 communication port
  6. AC input receptacle
  7. Input resettable fuse
  8. Connector for EPO (Emergency Power Off)
  9. USB communication port

EN3000 - 3KVA

The rear panel features:

  1. Output receptacles (10A)
  2. External Battery Connector
  3. SNMP intelligent slot (optional SW006 SNMP card)
  4. Network /Fax/Modem Surge Protection
  5. RS-232 communication port
  6. AC input receptacle
  7. Input resettable fuse
  8. Connector for EPO (Emergency Power Off)
  9. USB communication port
  10. Output receptacle (16A)

2-3 Installing the UPS

Rackmount Installation

If installing optional external battery module(s) (EBMs), make sure to install the EBM(s) directly below the UPS module and the connector(s) are securely plugged in.

FRONT VIEW

REAR VIEW

Optional adjustable rack mounting kits, part number RK1000, are available from your Enduro supplier.

Tower Installation

Connect the base brackets together for a single unit installation. Utilize the 1U base extender(s) to add.

2-4 UPS Startup and Turn Off

Startup Operation

  1. Turn on the UPS ONLINE mode:
  2. NOTE: Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm.

    1. Once mains power is plugged in, the UPS will start up in bypass mode (Bypass LED lit).
    2. Press and hold the ON key for more than half a second to start the UPS.
    3. The inverter will start, and the UPS will perform a self-test.
    4. On completion of the self-test, the green ONLINE LED will be lit, indicating the UPS is working in ONLINE mode.
  3. Turn on the UPS by DC without mains power:
    1. Ensure that the earth is connected via the AC supply cord.
    2. Press and hold the ON key for more than half a second to start the UPS.
    3. The inverter will start, and the UPS will perform a self-test.
    4. On completion of the self-test, the amber BATTERY LED will be lit, indicating the UPS is working in battery mode. An audible alarm will be heard.

Turn Off Operation

  1. Bypass the UPS:
    1. Press and hold the OFF key for more than half a second to turn off the inverter.
    2. The green ONLINE LED will extinguish, and the Bypass LED will be lit.
  2. Turning off the UPS:
    1. Switch off the AC power supplying the UPS.
    2. The UPS will shut down.

2-5 Configuring Battery Settings

All UPS and EBM Cabinets Battery Capacity
UPS only (internal batteries) 9Ah (default)
UPS+1EBM 27Ah
UPS+2EBMs 45Ah
UPS+3EBMs 63Ah
UPS+4EBMs 81Ah

NOTE: The UPS contains 1 battery string; each EBM contains 2 battery strings.

2-7 Setup the UPS

Step 1: UPS Input Connection

Step 2: UPS Output Connection

Step 3: Communication Connection

To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable: one end to the USB port and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status via PC.

The UPS is equipped with an intelligent slot, perfect for either an SNMP or Relay card. When installing either an SNMP (part number SW006) or Relay card (part number SW011), it will provide advanced communication and monitoring options.

Communication Ports:

USB Port, RS-232 Port, Intelligent Slot.

Step 4: Turn on the UPS

Refer to section 2.4. Note: The battery charges fully during the first five hours of normal operation.

Step 5: Install Software

For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. You may insert the provided CD into the CD-ROM to install the monitoring software. The software can be downloaded at http://www.megatec.com.tw/Download.htm.

3. Operations

3-1 Button Operation

Button Function
ON Button [Power On Symbol] Turn on the UPS: Press and hold the ON button for at least 2 seconds to turn on the UPS. Switch the UPS from bypass mode to ONLINE mode. UPS Setting Mode: Choosing different values: When the UPS enters the setting mode, press this button to select the required value.
OFF Button [Power Off Symbol] Turn off the UPS: Press and hold the button for at least 2 seconds to turn off the UPS in battery mode. Switch the UPS from ONLINE mode to bypass mode. UPS Setting Mode: Down key: Press the button to display the next selection.
FUNC Button [Function Symbol] Switch LCD message: Press the button to change the LCD message for input voltage, input frequency, battery voltage, output voltage, and output frequency, etc. Rotate Key: Hold for 10 seconds to rotate the LCD screen. Mute the mains failure alarm: Hold the button for at least 5 seconds to disable or enable the alarm system. UPS Setting Mode: Up key: Press the button to display the previous selection. Switch to UPS self-test mode: Press the button for 2 seconds.
ON + OFF Buttons Simultaneously Access UPS Setting Mode: Press buttons simultaneously for 5 seconds.

3-2 LCD Display

Part One: Rack Display

There are 8 interfaces available in the LCD display.

Item Interface Description Content Displayed
01 Input voltage [Input Voltage Display]
02 Battery voltage [Battery Voltage Display]
03 Output voltage [Output Voltage Display]
04 Load [Load Display]
05 Environment Temperature [Temperature Display]
06 Firmware Version & UPS model [Firmware/Model Display]
07 CODE (Refer to section 3.5) [Code Display]
08 Alarm Codes (Refer to section 3.6) [Alarm Code Display]

3-3 UPS Settings

The UPS should come preset and not require any adjustments. The setting function is controlled by the three buttons as detailed below. To access the setup, after the UPS turns ON, press buttons UP [▲] + ENTER [ ] + DOWN [▼] for 5 seconds.

Item Settings Content Display
01 MODE: Press Enter button [▲] to change the setting (NOA, ECO, or CF). Press UP button [▲] to select the previous setting. Press DOWN [▼] button to select the next setting. [Mode Setting Display]
02 OUTPUT VOLTAGE: Press Enter button [▲] to change the setting (200V-240V). Press UP button [▲] to select the previous setting. Press DOWN [▼] button to select the next setting. [Output Voltage Setting Display]
03 FREQUENCY: Press Enter button [▲] to change the setting (50 Hz / 60 Hz). Press UP button [▲] to select the previous setting. Press DOWN [▼] button to select the next setting. [Frequency Setting Display]
04 BATTERY CAPACITY: Press Enter button [▲] to change the setting. Default is 9Ah (refer to section 2.5). Press UP button [▲] to select the previous setting. Press DOWN [▼] button to select the next setting. [Battery Capacity Setting Display]
05 LOW VOLTAGE ALARM: Press Enter button [▲] to change the setting. Default setting: 185V / Cell. Press UP button [▲] to select the previous setting. Press DOWN [▼] button to select the next setting. [Low Voltage Alarm Setting Display]
06 EOD (End of Discharge): Press Enter button [▲] to change the setting. Default setting: 185V / Cell. Press UP button [▲] to select the previous setting. Press DOWN button [▼] to select the previous setting. [EOD Setting Display]
07 Bypass Voltage Upper limit: Press Enter button [▲] to change the setting (230-264 Vac). Press UP button [▲] to select the previous setting. Press DOWN button [▼] to select the previous setting. [Bypass Upper Voltage Limit Display]
08 Bypass Voltage Lower limit: Press Enter button [▲] to change the setting (170-220 Vac). Press UP button [▲] to select the previous setting. Press DOWN button [▼] to select the previous setting. [Bypass Lower Voltage Limit Display]

3-4 Operating Mode Description

Mode Description Indicator
Line Mode The green ONLINE LED is on. Input AC mains is within limits; the UPS will function in ONLINE mode. [Line Mode Indicator]
Battery Mode The battery amber LED is on. The alarm beeps once every 4 seconds. Input AC mains is out of limits. The battery amber LED flashes. The battery voltage has reached the limit set in section 3.3 (05). UPS power off. The battery voltage has reached the limit set in section 3.3 (06). UPS will auto-restart when the mains recover. [Battery Mode Indicator]
Bypass Mode The bypass amber LED is on. The UPS is in bypass. [Bypass Mode Indicator]
ECO Mode The bypass amber LED is on. When ECO is enabled and the AC mains is in range, the UPS will work in ECO Mode. If the AC mains is out of range, the UPS will transfer to ONLINE mode. [ECO Mode Indicator]
Fault Mode The warning red LED is on and the alarm beeps. The UPS is in fault mode. NOTE: Please refer to alarm or fault reference code. [Fault Mode Indicator]

3-5 Operational Status and Mode(s)

Item Content Displayed
2 Standby Mode
3 No Output
4 Bypass Mode
5 Utility Mode
6 Battery Mode
7 Battery Self-diagnostics
8 Inverter is starting up
9 ECO Mode
10 EPO Mode
11 Maintenance Bypass Mode
12 Fault Mode

3-6 Alarm or Fault Reference Codes

Event log UPS Alarm Warning Buzzer LED
2 Inverter fault (Including Inverter bridge is shorted) Beep continuously Fault LED lit
9 Fan fault Beep continuously Fault LED lit
12 Self-test fault Beep continuously Fault LED lit
13 Battery Charger fault Beep continuously Fault LED lit
15 DC Bus over voltage Beep continuously Fault LED lit
16 DC Bus below voltage Beep continuously Fault LED lit
17 DC bus unbalance Beep continuously Fault LED lit
18 Soft start failed Beep continuously Fault LED lit
19 UPS Inside Over Temperature Twice per second Fault LED lit
20 Heat sink Over Temperature Twice per second Fault LED lit
26 Battery over voltage Once per second Fault LED blinking
29 Output Short-circuit Once per second Fault LED blinking
30 Input current limit Once per second Fault LED blinking
31 Bypass over current Once per second BPS LED blinking
32 Overload Once per second INV or BPS LED blinking
33 No battery Once per second Battery LED blinking
34 Battery under voltage Once per second Battery LED blinking
35 Battery low pre-warning Once per second Battery LED blinking
36 Overload time out Once per 2 seconds Fault LED blinking
37 DC component over limit. Once per 2 seconds INV LED blinking
39 Main's volt. Abnormal Once per 2 seconds Battery LED lit
40 Mains freq. abnormal Once per 2 seconds Battery LED lit
41 Bypass Not Available BPS LED blinking

4. Troubleshooting

If the UPS system does not operate correctly, please solve the problem using the table below.

Symptom Possible Cause Remedy
No indication and alarm even though the mains is normal. The AC input power is not connected well. Check if input power cord is firmly connected to the mains.
The AC input is connected to the UPS output. Plug AC input power cord to AC input correctly.
Alarm code is shown as "33" and battery LED blinking. The external or internal battery is incorrectly connected. Check if all batteries are connected well.
Alarm code is shown as "26" and battery LED blinking. Battery voltage is too high or the charger is faulty. Contact your dealer.
Alarm code is shown as "34" and battery LED blinking. Battery voltage is too low or the charger is faulty. Contact your dealer.
Alarm code is shown as "32" and INV or BYPASS LED blinking. UPS is overloaded. Remove excess loads from UPS output.
Alarm code is shown as "29" and FAULT LED lit. The UPS shut down automatically because a short circuit occurs on the UPS output. Check output wiring and if connected devices are in short circuit status.
Alarm code is shown as "9" and FAULT LED lit. Fan fault. Contact your dealer.
Alarm code is shown as "01, 02, 15, 16, 17, 18" A UPS internal fault has occurred. Contact your dealer.
Battery backup time is shorter than nominal value. Batteries are not fully charged. Charge the batteries for at least 5 hours and then check capacity. If the problem still persists, consult with your dealer.
Batteries defect. Contact your dealer to replace the battery.

5. Storage and Maintenance

Operation

The UPS system contains no user-serviceable parts. If the battery service life (3-5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.

Storage

Before storing, charge the UPS for 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

Storage Temperature Recharge Frequency Charging Duration
-25°C - 40°C Every 3 months 1-2 hours
40°C - 45°C Every 2 months 1-2 hours

6. Options

The UPS supports optional accessories such as the SW006 SNMP card and SW011 Relay Card.

SW006 SNMP

Loosen the 2 torque screws (on each side of the card). Carefully insert the SNMP / Relay card into the slot and lock the screws.

NetAgent is a software tool to remotely monitor and manage the UPS. The software can be downloaded at http://www.megatec.com.tw/Download.htm.

SW011 Relay Card

The SW011 Relay Card provides dry contact outputs for various UPS statuses:

Pin Function Description Connection Example
1 Common
2 UPS Active Open when UPS Active 2 & 1 open
3 Mains Fail Open when Mains Fails 3 & 1 open
4 Close when Mains Fails 4 & 1 close
5 Battery Low Open when Battery Low 7 & 1 open
6 Close when Battery Low 8 & 1 close
7 General Alarm Open when UPS Alarm 7 & 1 open
8 Close when UPS Alarm 8 & 1 close
9 Bypass Active Open when Bypass Active 9 & 1 open
10 Close when Bypass Active 10 & 1 close
11 UPS Fault Open when UPS Fault 11 & 1 open
12 Close when UPS Fault 12 & 1 close

7. Contacts & Links

7-1 Warranty Registration

Please register your warranty with the serial number provided at the following link: http://www.pssdistributors.com.au/ups-warranty-registration/

7-2 PSS Repair/RMA Form

Access the PSS Repair/RMA Form here: https://pssdistributors.com.au/repair-rma/

7-3 Service Enquiries

Email: Service@pssdistributors.com.au

Contact: 1300882447

8. Specifications

Specifications EN 1000 EN 2000 EN 3000
Capacity 1kVA/900W 2kVA/1800W 3kVA/2700W
Input
Voltage range 230 V +/-20%
Frequency range 45 Hz - 65 Hz
Phase Single phase
Power factor ≥ 0.98
Breaker 6 A 10 A 15 A
Input socket IEC C14 10A IEC C14 10A IEC C20 16A
Output
Voltage range 230 VAC +/-2%
Frequency (battery mode) 50 Hz +/-0.1 Hz
Power factor 0.9
Current crest ratio 3:1
THD ≤ 3% (linear Load); ≤ 5% (non-linear load)
Waveform Pure Sinewave
Output sockets 2x AU 3 Pin sockets (1 critical / 1 non-critical) 3x AU 3 Pin sockets (2 critical / 1 non-critical) 3x AU 3 Pin sockets (2 critical / 1 non-critical)
Efficiency ≥ 89% normal mode, up to 97% ECO mode
Overload capacity 30s at 100-150%; 300ms at >150%
Battery
Type Sealed lead acid, maintenance-free
Configuration (standard run) 3 x 12V / 9Ah 6 x 12V / 9Ah 6 x 12V / 9Ah
Rated battery voltage 36 V 72 V 72 V
Charge current (Max) 12 A
Recharge time to 90% 5 Hrs
Charge mode Intelligent 3-stage charging
Comms & Management
Software Windows 95/98/NT/2000/XP/Vista/7, Windows Server 2003/2008 Linux Debian, Redhat, Fedora, Suse, Ubuntu, CentOS, Novell, Mac, FreeBSD
Ports USB and RS-232 standard
Optional SNMP & relay (trigger voltage-free contacts)
LED/LCD display Load, battery, input, output, operating
Audible alarm Battery mode, low battery, overload, fault
Protection
Surge protection 2200 Joules / 60,000 Amps
Input protection Compliance with IEEE 587
Short circuit Resettable circuit breaker
EPO Shuts down UPS immediately
EMC EN50091-2, C Tick/RCM
Network RJ45, full-time network protection
Characteristics
Temperature 0-40°C
Humidity 0-95% (non-condensing)
Noise level <50 dB at 1 m
Dimensions (WxDxH) /weight 440 x 430 x 86.5 (2 RU) / 15.1 kg 440 x 600 x 86.5 mm (2 RU) / 26.3 kg 440 x 600 x 86.5 mm (2 RU) / 26.8 kg
Shipping dimensions (WxDxH) / weight 560 x 560 x 210 mm / 17.9 kg 560 x 730 x 210 mm / 29.6 kg 560 x 730 x 210 mm / 29.9 kg
EBM dimensions (WxDxH) / weight 440 x 430 x 86.5 mm (2 RU) / 20 kg 440 x 710 x 86.5 mm (2 RU) / 33 kg 440 x 710 x 86.5 mm (2 RU) / 33 kg
EBM shipping dimensions (WxDxH) / weight 560 x 560 x 210 mm / 24.1 kg 560 x 840 x 210 mm / 42.6 kg 560 x 840 x 210 mm / 42.6 kg
Models: 1-3kVA Pure Sinewave On-Line UPS, 1-3kVA, Pure Sinewave On-Line UPS, Sinewave On-Line UPS, On-Line UPS, UPS

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