Mastervolt Sunmaster XS4300/XS3200/XS2000 User and Installation Manual

This document provides comprehensive instructions for the installation, operation, and maintenance of the Mastervolt Sunmaster XS4300, XS3200, and XS2000 grid-connected solar inverters.

1 General Information

1.1 Product Description
The Mastervolt Sunmaster XS4300, XS3200, and XS2000, collectively referred to as "Sunmaster", are grid-connected solar inverters designed for feeding power generated by photovoltaic modules into the utility grid. They are not suitable for stand-alone use without a public grid connection.

1.2 Use of this Manual
This manual is intended for both qualified electricians (for installation, operation, and commissioning) and end-users (for operation, maintenance, and minor malfunction correction). All personnel working with the apparatus must be familiar with and follow the instructions herein. The manual should be stored in an accessible place.

1.3 Validity of this Manual
The specifications, provisions, and instructions apply to the standard versions of the Sunmaster delivered by Mastervolt.

1.4 Guarantee Specifications
Mastervolt provides a five-year product guarantee, conditional upon adherence to all installation and operation instructions and warnings provided in this manual. Installation must be performed by a qualified electrician, and maintenance must follow stated instructions. Unauthorized changes or repairs void the warranty. The warranty covers repair/replacement costs by Mastervolt; installation labor or shipping costs are not included.

1.5 Liability
Mastervolt accepts no liability for consequential damage due to the use of the Sunmaster or for errors within the manual and their results.

1.6 Changes to the Sunmaster
Any changes to the Sunmaster require prior written permission from Mastervolt.

1.7 Identification Label
An identification label, located as shown in Figure 1-1, contains important technical information for service and parts. ⚠️ CAUTION! Never remove the identification label.

2 Safety Guidelines and Warnings

Safety instructions and warnings are marked by pictograms:

2.2 Use for Intended Purpose
The Sunmaster is designed for permanent installations connected to a separate, grounded AC group, with no other electrical equipment connected. The electrical installation must meet applicable regulations and standards. ⚠️ WARNING! Never use the Sunmaster in situations with danger of gas or dust explosion or potentially flammable products.

2.3 Organisational Measures
The installer/user must have access to this manual and be familiar with its contents, especially Chapter 2.

2.4 Installation, Maintenance and Repair
These tasks must be performed only by qualified electricians due to lethal voltages. Connections and safety features must comply with local regulations. Use only original spare parts.

2.5 Warning of Special Dangers

3 Before You Start

3.1 Unpacking
The delivery includes the Sunmaster, a mounting bracket, and this manual. After unpacking, check for damage. Do not use if damaged; contact your supplier.

3.2 Country Selection
The Sunmaster has an anti-islanding device (QNS/ENS) that must be configured at first installation according to local regulations (see section 4.3.2). Some models include an internal DC switch. Table 1 lists part numbers and indicates if a DC switch is included.

3.3 Installation Environment

Installation Environment Diagrams:

Table 1: Sunmaster Models and DC Switch

Part numberDescriptionDC switch
131004300XS4300 IP44 ENSNo
131014300XS4300 IP44 ENS SWYes
131003200XS3200 IP44 ENSNo
131013200XS3200 IP44 ENS SWYes
131002000XS2000 IP44 ENSNo
131012000XS2000 IP44 ENS SWYes

3.4 AC Wiring

The Sunmaster must be used in a permanent installation connected to a separate AC distribution group. Cabling must be double insulated. Use appropriate AC wire diameter to ensure single wire resistance does not exceed 0.25 Ohm (e.g., 3x4mm² for up to 25 meters).

3.5 Grounding

An equipment-grounding conductor must be connected to the AC-output ground terminal. Grounding must comply with local codes. The solar array does not require grounding due to galvanic isolation.

3.6 Specifications of the Solar System

The solar system must meet the following specifications:

Solar System Specifications Table:

Model SunmasterMax voltageMax power
XS4300550Vdc max4600Wp
XS3200600Vdc max3500Wp
XS2000450Vdc max2100Wp

⚠️ CAUTION! Do not install the Sunmaster if the solar system does not comply with these stipulations.

3.7 DC Switch

A DC switch between PV modules and the inverter may be mandatory per local regulations (e.g., IEC60364-7-712). Mastervolt offers models with integrated DC switches. An external DC switch can also be used.

3.8 PV Modules and Strings

PV modules are connected in series to form a "string". String voltage should equal the open circuit voltage (Voc) per PV module multiplied by the number of modules per string. This value should be 70-95% of the calculated string voltage, depending on irradiation and temperature. The Sunmaster has a single MPP tracker and two parallel string connections (Figure 3-1).

3.8.1 Connection of two strings (standard)

Two strings can be connected directly to the Sunmaster's Solar inputs. The total input power should be distributed equally over both inputs as much as possible (Figure 3-2).

3.8.2 Connection of more than two strings (option)

For more than two strings, Multicontact Y-adapters may be used to combine strings (Figure 3-3, Figure 3-4). Strings connected to the same Solar input must have an equal number of identical PV-modules.

3.9 General Safety and Installation Precautions

3.10 Things You Need for Installation

Ensure you have the following items:

4 Installation

4.1 Installation Step by Step
⚠️ CAUTION! Read chapters 2 and 3 prior to installation.

  1. Mark the position of the four mounting spots using the mounting bracket (Figure 4-1).
  2. Fix the mounting bracket to the wall (Figure 4-2).
  3. Place the Sunmaster over the mounting bracket and move it downwards until it locks (Figure 4-3).
  4. Loosen the two hexagonal screws (a) at the bottom of the cabinet (Figure 4-4).
  5. Insert a flat blade screwdriver into the indicated slots (b) and remove the bottom plate of the Sunmaster (Figure 4-5).
  6. Feed the AC wiring through the left cable gland of the bottom plate and connect the wiring to the screw terminals (Figure 4-6).
  7. Connect the MasterBus cables to the MasterBus connectors and the QS-Databus wiring to the RJ-45 connectors for monitoring (option) (Figure 4-7).
  8. Close the connection compartment: Tighten the two hexagonal screws (a) and the cable glands (b) (Figure 4-8).
  9. Ensure the DC-Switch is in the OFF position. Then connect the string cabling to the Sunmaster (Figure 4-9).

4.2 Use in Italy
In Italy, ENEL may require sealing parts of the AC wiring. All Sunmasters are equipped with a wire seal facility (Figure 4-10).

4.3 Commissioning After Installation
Commissioning should be carried out during daytime only to check correct operation.

4.3.1 Switching on

  1. Check that the DC-switch of the solar array is in the OFF position.
  2. Switch on the AC grid.
  3. Move the DC-switch of the solar array to the ON position.
  4. The Sunmaster will switch on automatically if connection is correct and solar irradiation is sufficient. This may take a few seconds.
  5. At first commissioning, the country code must be selected (see section 4.3.2).

4.3.2 Country Code Selection

Follow these steps to configure the Sunmaster for local grid connection regulations:

  1. After commissioning, a message is displayed. Press S4 to scroll through the country codes.
Country codeNormUse Allowed in
GERMANY 1P, limited to 4.600 WENSGermany, Austria, Belgium
GERMANY 3PENSGermany, Austria, Belgium
SPAINQNSSpain
ITALYENSItaly
UKQNSUnited Kingdom
FRANCEENSFrance
AUSTRALIAQNSAustralia
GREECEQNSGreece
HOLLANDQNSNetherlands, rest of Europe
USA 240VQNSUSA (Split Phase 240V)
USA 208VQNSUSA (ThreePhase 208V)
KOREAQNSSouth Korea
TAIWANQNSTaiwan
  1. Select the applicable country code from the table.
  2. Press S4 to scroll through the country codes.
  3. If the correct country code is shown, press S2 to select it.
  4. Confirm your selection by pressing S3 (or cancel by pressing S4).
  5. If a wrong country code was entered, press S2 and S4 simultaneously for 3 seconds to restart the procedure.
  6. The Sunmaster switches on. Refer to chapter 5 for operation instructions.

For GERMANY 3P, if three inverters are MasterBus connected, they switch on/off together. The 3-PH block function is important in this configuration (see section 5.3.5 and 5.3.8).

4.4 De-commissioning

⚠️ CAUTION! Follow instructions in order.

  1. Cut off the grid voltage by switching off the AC distribution switch.
  2. If applied, move the DC switch to the OFF position.
  3. Disconnect the MultiContact connectors from the Sunmaster.
  4. Remove the bottom plate of the Sunmaster and disconnect the AC wiring.

The Sunmaster can then be safely demounted.

5 Operation

5.1 General
The Sunmaster switches on automatically with sufficient solar irradiation. It operates automatically without user action. At night or insufficient irradiation, it switches off automatically. The display shows no information when off. There is no ON/OFF switch; refer to section 4.4 for decommissioning. ⚠️ CAUTION! Never disconnect the MultiContact plugs during operation, as this may cause a spark or electric arc.

5.2 Forced Cooling
An internal cooling fan ensures optimum temperature control. The fan speed increases with internal temperature, contributing to efficiency and lifetime.

5.3 LCD Display
The integrated LCD display shows system performance, including daily energy revenues, actual solar/AC power, voltage, current, frequency, inverter temperature, total energy revenue, working hours, and status/diagnostics. The display is operated by four keys: S1, S2, S3, and S4 (Figure 5-1).

5.3.1 Actual Readings

When [ACTUAL] is highlighted, actual readings are shown (Figure 5-3). Press S2: Source to toggle between SOLAR 1 (DC input) and AC GRID (AC output). Press S4: Select to cycle through displayed data: [W] (Watts), [V] (Volts), [A] (Amps), [Hz] (Hertz), [Ω] (Ohms), [°C] (Celsius), and [kWh] (Kilowatt-hours).

The initial screen (Figure 5-2) shows a 0-100% bar for actual solar power and energy generated today.

Selected source = AC GRIDSelected source = SOLAR 1
W: Power supplied to the AC gridW: Solar power supplied to the Sunmaster by the PV-strings
V: AC grid voltageV: DC voltage from the PV-string
A: AC current supplied to the AC gridA: DC current from the PV-string
Hz: AC grid frequencyHz: n/a
Ω: AC grid impedance*Ω: n/a
°C: Internal temperature of the inverter°C: Internal temperature of the inverter
kWh: Energy generated todaykWh: PV-string
* ENS-models only (see chapter 3.2), else 0.00 is shown.

5.3.2 Historical Data

When [DAY] is highlighted, daily performance for the last 30 days is shown (Figure 5-4). Press S4: Select to switch between [kWh] (total energy yield of the selected day) and [h] (operating hours of the selected day). Press S3: Info to select a day (short press for one day back, hold to scroll forward).

5.3.3 Total Energy Revenues

When [TOTAL] is highlighted, total performance since commissioning is displayed (Figure 5-5). Press S2: Source to toggle between SOLAR 1 (DC input total performance) and AC GRID (AC output total performance). Press S4: Select to switch between [kWh] (total energy yield) and [h] (total operating hours).

5.3.4 System Information

When [SYSTEM] is highlighted, system information is displayed (Figure 5-6). Press and hold S2 for 3 seconds to toggle Sleep mode (backlight off after 60s inactivity vs. always illuminated). Press S3: Info to cycle through [Model] (e.g., "XS4300"), [Serial] (serial number), [Firmw] (firmware version), and [Error] (cause of failure, see section 5.3.6).

5.3.5 Settings

Three settings can be adjusted: Backlight On/Off, Isolation detection On/Off, and 3 PH block On/Off (see section 5.3.8). Press S1 and S2 for 5 seconds to enter settings. S3 and S4 scroll through options, S2 confirms the selection.

5.3.6 Failures

The Sunmaster operates normally if the red ERROR LED is OFF. If the LED illuminates or blinks, a failure is detected. The display will show an error code (Figure 5-7). Refer to Chapter 6 for error code explanations. Normal shutdown occurs at night or with insufficient irradiation; this is not a failure.

5.3.7 Power Limitation

The power limitation function, if activated via a datalogger (e.g., DataControl Pro/Premium II), limits the inverter's output to a set percentage (e.g., "PM 80" means 80% of maximum power). The inverters return to normal operation after 10 minutes without a power limitation command.

5.3.8 3-Phase Block

This security measure, required by some grid operators for 3-phase configurations, ensures all inverters provide energy to the grid or none do. If one inverter fails, the others halt as well (Figure 5-8).

5.4 Maintenance
No specific maintenance is required. Examine the electrical installation annually for defects like loose connections or burnt wiring. Clean the cabinet with a soft, dry cloth only. Do not use liquids, acids, or scourers.

6 Trouble Shooting

Consult an installer if problems persist. The table below lists common errors and their solutions:

Error LEDError CodeMeaningWhat to do?
OffNONENo errorInverter is working normally.
OffInsufficient irradiationNormal at night. Consult installer if display shows no information during daytime. Check PV module wiring.
OffWAIT 0:00Start-upInverter checks AC grid quality before operating. May take up to 5 minutes.
OffCOUNTRY (or any name of a country)Country code not selectedSelect the correct country code (see section 4.3.2).
OnTEMP HIInternal temperature highCheck for airflow obstruction (see section 3.3). Consult installer if problem persists.
OnSOL1 LOWSolar input voltage lowNormal condition during sunrise/sunset. Consult installer if problem persists with sufficient irradiation.
OnSOL1 HIGHSolar input voltage highContact your supplier.
OnNO GRIDNo connection to AC-gridCheck AC-grid connection and fuse in meter cupboard.
OnENS OFFENS faultGrid safety device error. Check grid connection (wiring too thin or too long). Consult installer.
OnG83 OFFG83 faultGrid safety device error. Check grid connection. Consult installer.
OnVAC LOWAC voltage lowConsult installer.
OnVAC HIGHAC voltage highConsult installer.
OnFAC LOWAC frequency lowConsult installer.
OnFAC HIGHAC frequency highConsult installer.
OnINSULATIONInsulation failureLeak current between PV modules and grounding. Consult installer.
Fast blinkingNTC FAIL, EF I2C FAIL, ENS FAIL, CB I2C FAIL, HW VAC FAC, HW RELAY, HW ERROR 1-9Defective device in SunmasterWrite down the exact error text. Consult an installer for replacement.

7 Specifications

7.1 Technical Specifications

General SpecificationsDetails
Article numberSee chapter 3.2
Typical string length5-9 modules (72 cells), 7-12 modules (54 cells) or 10-18 modules (36 cells)
Operating temperature-20°C to 60°C (fully protected against over temperature)
Storage temperature-20°C to 70°C
Relative humiditymax. 95%; PCB has anti-moisture coating
Protection degreeIP44 for unconditioned indoor use
Safety classClass I / Class II
Galvanic isolationClass II transformer
MTBF187.000 hours
DimensionsSee chapter 7.2
Weight10 kg (22 lbs)

Solar Input (DC)

Sunmaster XS4300Sunmaster XS3200Sunmaster XS2000
Nominal power at 45°C ambient*3488W DC2651W DC1590W DC
Maximum power3663W DC2784W DC1670W DC
Recommended PV power range2900 - 4350Wp2200 - 3300Wp1300 - 2000Wp
# MPP trackers1 MPP tracker (dynamic)1 MPP tracker (dynamic)1 MPP tracker (dynamic)
MPP voltage range at nominal power230-440V DC180-480V DC145-360V DC
MPP efficiency99.9% (Fraunhofer algorithm)99.9% (Fraunhofer algorithm)99.9% (Fraunhofer algorithm)
Operating voltage range100 - 550V DC100 - 600V DC100 - 450V DC
Rated current15A15A11A
Start-up power7W7W5W
String connections2 parallel2 parallel2 parallel
DC connectors2 sets of Multi Contact (4 mm) connectors2 sets of Multi Contact (4 mm) connectors2 sets of Multi Contact (4 mm) connectors

Grid Output (AC)

Sunmaster XS4300Sunmaster XS3200Sunmaster XS2000
Nominal power at 45°C ambient*3300W2500W1500W
Maximum power3465W **2625W1575W
Voltage*230V AC single phase (184-265V country dependent)230V AC single phase (184-265V country dependent)230V AC single phase (184-265V country dependent)
Rated current15A11A7A
Fuse6.3x32 mm, 250V/30A T (ceramic)6.3x32 mm, 250V/20A T (ceramic)6.3x32 mm, 250V/20A T (ceramic)
Frequency*45 – 65Hz, country dependent45 – 65Hz, country dependent45 – 65Hz, country dependent
Power factor> 0.99 at full power> 0.99 at full power> 0.99 at full power
Stand-by power< 0.5W< 0.5W< 0.5W
EU efficiency94.6% @ 370V94.3% @ 400V94.4% @ 300V
Maximum efficiency95.6%95.4%95.7%
AC connectionsPG-13.5 gland and screw terminals 2.5 - 4 mm²PG-13.5 gland and screw terminals 2.5 - 4 mm²PG-13.5 gland and screw terminals 2.5 - 4 mm²

* Depending on country settings, see section 4.3.2. ** Belgian version max 3330W.

Safety DevicesDetails
GeneralGalvanic separation between DC and AC side, by means of a class II transformer
Island protection*Mastervolt Digital ENS - VDE 0126 -1-1 compliant
Reclosure time*10-300 sec
Temperature protectionPower derating above 75°C internal temperature, switch off at 90°C
DC sideEarth fault (switch off); over-voltage (switch off); polarity (short circuit); overcurrent (limiting by voltage shift-up); DC transients; (varistor and buffer capacitor); overload (temperature controlled power derating)
AC sideCurrent limiting; over- and under-voltage (switch off); over- and under-frequency (switch off); short circuit (ceramic fuse); transients/surge (varistors)
MonitoringDetails
IndicatorBacklit display with indication of power and diagnostic messages
External communication2 galvanic isolated RS485 databus connections
External communication2 galvanic isolated MasterBus connections
Monitoring (optional)Masterlog (PC Software). Free download from www.mastervolt.com
Monitoring (optional)PC-Link (connect the databus to the PC)
Monitoring (optional)Data Control Premium II: datalogger for up to 6 inverters with local, remote or internet monitoring
Monitoring (optional)Data Control Professional: PV system control over the Internet, for up to 20 inverters
Regulations & DirectivesDetails
CE ConformityYes
EMC DirectiveEMC 89/336/EEG
EmissionEN 55022 Class B
HarmonicsEN 61000-3-2, EN 61000-4-11 and -3-3
Dips, variations, flickerEN 55024
ImmunityEN 61000-4-2 and -3, EN 61000-4-4, -4-5 and -4-6
LV directive2006/95/EC
Electrical safetyEN 60950-1
National grid interface req.*VDE 0126-1-1 / DK5940 / RD1663-2000 / K SC 8536 / G83-1 compliant
* Depending on country settings, see section 4.3.2

7.2 Outline Drawings
Dimensions of the Sunmaster XS4300, XS3200, XS2000 are provided in Figure 7-1 (Height: 540 mm [21.3 in], Width: 356 mm [14.0 in], Depth: 142 mm [5.59 in]).

8 Ordering Information

The following accessories and components are available:

Mastervolt offers a wide range of products for grid-connected and independent autonomous electrical installations. Visit www.mastervolt.com for more information.

9 Italy Self Test

General
The Italy Self Test verifies the upper and lower limits of the AC voltage and AC frequency at which the inverter will disconnect from the grid. This test is performed by selecting the "System/Model" menu and, if the model is ITALY, pressing the lower two buttons for 3 seconds. "ITALY TEST" will blink; press the lower right button to confirm. The test sequence includes UH (high off limit AC voltage), UL (low off limit AC voltage), FH (high off limit AC frequency), and FL (low off limit AC frequency). After each test, confirm the result. The standard reclosure time of 300 seconds is reduced to 10 seconds for testing. Test accuracy is better than 1V/0.1Hz if grid voltage and frequency are stable.

UH-test
Starts by pressing "Start". The screen shows test time, measured grid voltage (UG), and the high voltage limit (UH). During the test, UH decreases until it reaches UG, causing the inverter to disconnect and the red error LED to illuminate. After the test, TIME, UG, and UT (measured UH) are displayed. Calculation: UT = UG + (TIME * 11.5).

UL-test
Starts by pressing "Start". The screen shows test time, measured grid voltage (UG), and the low voltage limit (UL). During the test, UL increases until it reaches UG, causing the inverter to disconnect and the red error LED to illuminate. After the test, TIME, UG, and UT (measured UL) are displayed. Calculation: UT = UG – (TIME * 11.5).

FH-test
Starts by pressing "Start". The screen shows test time, measured grid frequency (FG), and the high frequency limit (FH). During the test, FH decreases until it reaches FG, causing the inverter to disconnect and the red error LED to illuminate. After the test, TIME, FG, and FT (measured FH) are displayed. Calculation: FT = FG + (TIME * 0.05).

FL-test
Starts by pressing "Start". The screen shows test time, measured grid frequency (FG), and the low frequency limit (FL). During the test, FL increases until it reaches FG, causing the inverter to disconnect and the red error LED to illuminate. After the test, TIME, FG, and FT (measured FL) are displayed. Calculation: FT = FG – (TIME * 0.05).

10 Certificates

10.1 Certificate of VDE-0126 Conformity
A Certificate of Compliance from Bureau Veritas confirms that the Mastervolt Sunmaster XS4300, XS3200, XS2000, XL3301 (automatic disconnection device) meets the requirements of DIN V VDE V 0126-1-1:2006-02 and related standards for photovoltaic systems with single-phase parallel coupling.

10.2 EC Declaration of Conformity
Mastervolt declares that the Sunmaster XS4300, XS3200, and XS2000 are CE-marked and comply with relevant standards including EMC Directive, Emission, Harmonics, Immunity, LV directive, and Electrical safety. Dated 18-10-2011.

10.3 AS4777 Certificate of Compliance
A Certificate of Compliance from Bureau Veritas confirms that the Mastervolt XS 6500, XS 4300, XS 3200, XS 2000 (automatic disconnection device) meets the requirements of AS 4777.2:2005 and AS 4777.3:2005 for grid connection of energy systems via inverters.

Contact Information

Mastervolt
Snijdersbergweg 93, 1105 AN Amsterdam, The Netherlands
Tel: +31-20-3422100
Fax: +31-20-6971006
Email: info@mastervolt.com

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