Roborock Saros 10 with Refill and Drainage System
Robotic Vacuum Cleaner User Manual
Read this user manual with diagrams carefully before using this product and store it properly for future reference.
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Safety Information
Restrictions
WARNING
- For the purposes of recharging the battery, only use the detachable docking station roborock EWFD32HRR or EWFD33HRR provided with this product.
- The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
- In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
- Old hose-sets should not be reused. Only use new pipes provided with this product or recommended by Roborock.
- Place the dock in a dry place. Keep it a distance of more than 1.2 m (4 ft) from baths and shower heads or isolate it with walls or a door to prevent the dock from moisture exposure.
- Install the dock in compliance with local regulations.
- Do not move a properly installed dock.
- Do not rinse the robot and the dock.
- The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/6400 mAh (TYP) lithium-ion battery.
CAUTION
- Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Roborock assumes responsibility only for losses resulting from installation performed by authorized Roborock technicians, excluding losses arising from incorrect installation by other people.
- Before installing/removing the dock and its pipes, make sure the dock is disconnected from the power source.
- Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brushes and main brush cover are installed in place before cleaning.
- Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
- Do not sit or stand on the robot or dock.
- To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
- Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.
- To prevent water damage, make sure that the floor where the robot operates is free of water.
- Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
- Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
- Do not operate the product in a room where an infant or child is sleeping.
RF Specification
Service | Protocol | Frequency Range | Max. Output Power |
WiFi | 802.11b/g/n | 2400-2483.5 MHz | <20 dBm |
Bluetooth | BLE V4.1 | 2400-2483.5 MHz | <10 dBm |
Product Overview
A1 Robot (Top View)
Mop Only/Child Lock
Press to start Mop Only
Press and hold for 3 seconds to enable/disable Child Lock
Power/Clean
Press and hold to turn the robot on or off
Press to start cleaning
Power Indicator Light
- White: Battery level ≥ 15%
- Red: Battery level < 15%
- Breathing: Charging or starting up
- Flashing red quickly: Error
- Flashing red and white alternately: Remote viewing or cruising
Dock
Robot not on dock: Press to start docking
Robot on dock: Press to start emptying/Press and hold to wash the mop cloths
Note: Tap any button to pause a running robot. When the robot is cleaning under furniture or appliances, tap [Dock Button] and then double tap to pause it.
Components:
- A1-1: Vertical Bumper
- A1-2: LiDAR Sensor
- A1-3: Microphones
- A1-4: Upward Sensor
- A1-5: Dock Locator
- A1-6: LED Fill Light
- A1-7: Reactive AI Obstacle Recognition Sensor
- A1-8: Wall Sensor
A2 Robot (Bottom View)
- A2-1: Cliff Sensors
- A2-2: Carpet Sensor
- A2-3: Omnidirectional Wheel
- A2-4: Side Brush
- A2-5: Main Brush Cover
- A2-6: Main Brushes
- A2-7: Main Brush Cover Latches
- A2-8: Main Wheels
A3 Robot (Top Cover Removed)
- A3-1: Reset Button
- A3-2: Bumper
- A3-3: Dustbin
- A3-4: Suction Inlet
- A3-5: Magnetic Top Cover
- A3-6: Voice Assistant and WiFi Indicator Light (Flashing slowly: Waiting for connection; Flashing quickly: Connecting; Pulsing: Starting up or voice assistant ready)
- A3-7: Charging Contacts
- A3-8: Air Outlets
- A3-9: Communication Sensor
- A3-10: Self-Filling Port
- A3-11: VibraRise Module
A4 VibraRise Module
- A4-1: Mop Cloth Attachment Slot
- A4-2: Vibration Module
- A4-3: Mop Cloth Mount Latches
- A4-4: Mop Cloth Mount
- A4-5: Edgewise Mopping Module
A5 VibraRise Mop Cloth
- A5-1: Hook and Loop Pads
Note: Secure the mop cloth flat in place.
A6 Edgewise Mop Cloth
A7 Dustbin
- A7-1: Washable Filter
- A7-2: Air Inlet
- A7-3: Suction Inlet
- A7-4: Dustbin Lid Latch
- A7-5: Dustbin Lid
- A7-6: Dustbin Latch
A8 Dock Base
A9 Disposable Dust Bag
A10 Power Cord
A11 Empty Wash Fill Dock Auto
- A11-1: Filter
- A11-2: Drying Air Outlets
- A11-3: Cleaning Tray of Edgewise Mopping Module
- A11-4: Dock Base
- A11-5: Water Filter
- A11-6: Dock Location Beacon
- A11-7: Robot Refill Port
- A11-8: Charging Contacts
- A11-9: Status Indicator Light (Breathing: Emptying/Mop washing; Red: Dock error; Off: Powered off/Charging)
- A11-10: Cleaning Solution Cartridge
- A11-11: Dust Bag Slot
- A11-12: Dust Container Door
- A11-13: Mop Washing Module (A11-13-1: High-Speed Maintenance Brush, A11-13-2: Washing Strip, A11-13-3: Clean Water Dispensers, A11-13-4: Maintenance Brush Latch)
- A11-14: Suction Inlet
A12 Empty Wash Fill Dock Auto (Back View)
- A12-1: Power Cord Storage Slot
- A12-2: Water Outlet
- A12-3: Water Pipe Slot
- A12-4: Power Port
- A12-5: Cord Outlets
- A12-6: Water Inlet
Note: Power cord can exit at either side.
A13 Installation Accessories
- A13-1: Inlet Pipe (1/4" pipe) × 1
- A13-2: Drainpipe (3/8" pipe) × 1
- A13-3: Harness Tube × 1
- A13-4: Tap Water Filter × 1
- A13-5: 1/4" Lock Plate × 5
- A13-6: 3/8" Lock Plate × 3
- A13-7: Clean Water Three-Way Valve (Gasket Pre-Installed) × 1
A14 Refill and Drainage Pipes
- A14-1: Tap Water Supply
- A14-2: Tap Water Filter
- A14-3: Clean Water Three-Way Valve
- A14-4: 3/8" Square Elbow
- A14-5: 3/8" Lock Plate
- A14-6: Harness Tube
- A14-7: Drainpipe (3/8" pipe)
- A14-8: Floor Drain or Sewer Pipe
- A14-9: Power Cord
- A14-10: 1/4" Lock Plate
- A14-11: 1/4" Square Elbow
- A14-12: Snap Ring
- A14-13: Inlet Pipe (1/4" pipe)
Installation
B1 Important Information
- B1-1: Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
- B1-2: When using the robot in a raised area (such as in a duplex apartment), always use a physical security barrier to prevent accidental falls that may result in personal injury or property damage.
Notes:
- When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.
- To prevent excessive buildup of dirt on the mop cloths, floors should be vacuumed at least three times before the first mopping cycle.
B2 Check the Installation Environment
Before installation, check whether the following requirements are met and identify the water inlet, outlet, and placement location for the dock in your home:
- The water inlet pressure range should be 0.1-0.4 MPa. If it exceeds 0.4 MPa, a pressure-reducing valve should be installed.
- The diameter of the drainpipe outlet should be no less than 0.015 m (0.05 ft). The height difference between the highest point of the drainage pipe and the floor surface where the dock is placed should not exceed 1 m (3.28 ft), preferably not exceed 0.5 m (1.64 ft).
- The dock should be placed against a wall on a hard, flat surface (wood/tile etc.) with good WiFi coverage and a power outlet or power strip nearby. Reserve a space of at least 0.305 m (1.0 ft) in height, 0.42 m (1.38 ft) in width, and 1 m (3.28 ft) in depth for placing the dock, ensuring both sides and the front are free of obstructions that could impede the robot from docking and departing.
- It is strictly prohibited to place the dock in damp, sun-exposed, or rainy environments.
- There should be no thresholds, slide rails, or steps higher than 0.02 m (0.07 ft) between the dock and the cleaning area to prevent the robot from missing spots and getting stuck.
- Avoid arranging pipes through doorways or corridors.
References:
- B2-1: Tap Water Supply
- B2-2: Three-Prong Power Outlet
- B2-3: Floor Drain or Sewer Pipe
- B2-4: More than 0.305 m (1.0 ft)
- B2-5: More than 1 m (3.28 ft)
- B2-6: More than 0.42 m (1.38 ft)
Notes:
- Before installing, disconnect the power supply of the dock, and close the main water valve, faucet valve or angle valve. Drain pipelines, ensure they are connected without leakage, and then power on the dock.
- All installation diagrams are for reference only. The actual installation situation may vary.
B3 Install the Dock Base
- B3-1: Place the dock on the reserved space and remove the foam used to secure the mop washing module in shipment at the bottom.
- B3-2: Attach the dock base by pressing down both sides of the base and the connecting part in the middle firmly until you hear a click.
B4 Connect the Power Cord
Plug the power cord firmly into the dock power port, and keep the excess cord inside the storage slot.
Note: Make sure to insert the power plug all the way in. Do not connect to the power supply.
B5 Connect the Water Inlet and Outlet
- B5-1: Press the snap ring at the connector against the elbow and at the same time, pull out the plugs of the water inlet and outlet in the opposite direction.
- B5-2: Rotate the water inlet and outlet to directions suitable for installation. Connect one ends of the 1/4" pipe and 3/8" pipe to the corresponding positions, insert the corresponding lock plate into the slim space between the snap ring and elbow, and then snap the pipes into the slot.
Notes:
- The water inlet elbow and water outlet elbow should be rotated in different directions.
- When installing the pipes, make sure to insert them all the way in.
- Store the plugs removed from the dock and additional pipes and lock plates properly.
B6 Connect to Refill Pipeline
Make sure to close the tap water valve that supplies water to the dock. After confirming that the faucet or angle valve is closed, install the tap water filter (2) in the correct direction to the 1/2” water inlet (3) of the clean water three-way valve (7). Then, connect the 1/2” water inlet (3) and 1/2” water outlet (8) of the clean water three-way valve (7) to the water inlet pipeline. Finally, connect the other end of the cut-to-fit 1/4" pipe (10) to the 1/4” water outlet (6) of the clean water three-way valve (7) and insert the lock plate (5) into the snap ring (4).
Components:
- B6-1: Tap Water Supply
- B6-2: Tap Water Filter
- B6-3: 1/2" Water Inlet
- B6-4: Snap Ring
- B6-5: 1/4" Lock Plate
- B6-6: 1/4" Water Outlet
- B6-7: Clean Water Three-Way Valve
- B6-8: 1/2" Water Outlet
- B6-9: Gasket
- B6-10: Inlet Pipe (1/4" Pipe)
Notes:
- Check two connection options as the diagram shown and choose one that suits your home installation environment. If you choose the left one, remove the gasket from the clean water three-way valve and place it at the 1/2" water outlet to seal the pipeline. If you choose the right one, you can connect to your home refill pipeline without removing the gasket.
- Only connect to room temperature tap water, rather than reclaimed water or hot water.
- To prevent blockage due to impurities in tap water, keep the water running until it becomes clear before installing the clean water three-way valve.
- The tap water filter must be installed strictly following the instructions. If installed in the reverse direction, it could be damaged.
- If the 1/2" water outlet does not need to be connected to a water pipe, use a suitable valve cap instead.
- After cutting a pipe, trim its ends to ensure each end forms a straight line rather than a curve, and then reround the ends.
B7 Connect to Drainage Pipeline
Connect the cut-to-fit 3/8" pipe to a floor drain or sewer pipe.
Notes:
- Ensure the floor drain or drainpipe outlet is unobstructed. Avoid inserting the drainpipe into a sealed chamber to prevent poor drainage.
- Ensure the connection between the drainpipe and the floor drain or sewer pipe is securely fastened.
- If other water-using equipment is connected to the same drainpipe, make sure that their drainage doesn't disrupt the dock's drainage to prevent leaks.
- If necessary, encircle the cut-to-fit harness tube around both the 1/4" and 3/8" pipes.
B8 Connect the Power Supply
After placing the dock at the location reserved, open the tap water valve and the clean water three-way valve. Ensure there are no leaks throughout the pipeline. Then, connect the power supply, and make sure the status indicator light comes on.
Notes:
- If the power cord hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected. Keep the excess cord inside the storage slot.
- The status indicator light is on when the dock is powered on, and off when the robot is charging.
- The status indicator light turns red if an error occurs.
- Place the dock on a hard, flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
- Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt and cause docking and departing problems.
- Keep the dock away from direct sunlight or anything that may block the dock location beacon, otherwise the robot may fail to return to the dock.
- Do not use the dock without the refill and drainage pipes, high-speed maintenance brush, disposable dust bag, cleaning tray of edgewise mopping module, cleaning solution cartridge, or water filter.
- Maintain the dock according to the Routine Maintenance. Do not clean the dock power cord or charging contacts with a wet cloth or tissue.
- All docks are subject to water-based tests before leaving the factory. It is normal that a small amount of water remains in the waterway of the dock.
B9 Powering On & Charging
Press and hold [Power Button] to power on the robot. Wait until the power indicator light is steady, and then place the robot in front of the dock. Make sure that the dock is plugged in. Then, press [Dock Button] and the robot will automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.
- B9-1: Dock status indicator light off, robot power indicator light breathing: Charging.
Note: The robot may not be turned on when the battery is low. In this case, place the robot to the dock for charging.
B10 Check the Refill and Drainage System
To check whether the refill and drainage system is installed successfully, press and hold [Dock Button] and [Power Button] simultaneously for 3 seconds on the docked robot to start a self-check. During the self-check process, observe whether the dock can normally fill and drain water, and check the self-check results.
Note: The self-check of the refill and drainage system can be started in the app.
Connecting to the App
1. Download the App
Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.
2. Reset WiFi
Press and hold [Dock Button] and [Power Button] simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the voice assistant and WiFi indicator light flashes slowly. The robot will then wait for a connection.
Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.
3. Add Device
Open the Roborock app, tap the “Add Device" or "+" button and add your device following the in-app guide.
Notes:
- The actual process may vary due to ongoing app updates. Follow the guide provided in the app.
- Only 2.4 GHz WiFi is supported.
Instructions for Use
C1 Adding Cleaning Solution
- Press the dust container door to open it, pull out the entire cleaning solution cartridge by its bottom handle, and then place it on a hard, flat surface.
- Open the lid of the cartridge and add cleaning solution.
- Close the lid and put the cartridge back to the dock. Press the cartridge until you hear it lock with a click.
- Close the dust container door in place to make sure the dust container is securely sealed.
Notes:
- Make sure that the cleaning solution cartridge is entirely removed before adding cleaning solution.
- To prevent damage, do not use any disinfectant and only use cleaning solution recommended by Roborock in the solution cartridge.
- After adding, the robot will automatically add cleaning solution to the water for mop washing and robot water tank refilling according to the preset ratio to ensure optimal mopping performance.
- Cleaning solution is not included in the package. Purchase one if needed.
- If no floor cleaning solution is used daily, you may skip this step or disable Smart Cleaning Solution Filling in the app.
C2 Filling/Draining
During operation, the dock will automatically fill and drain water, and add cleaning solution.
Turning On/Off
Press and hold [Power Button] to turn on the robot. The power indicator light will come on, and the robot will wait for orders. Press and hold [Power Button] to turn off the robot and complete the cleaning cycle.
Note: The robot cannot be turned off when it is being charged.
Starting Cleaning
Press [Power Button] to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.
Notes:
- Before cleaning, tidy cords (including the power cord of the dock) and valuables from the floor. Loose items may be dragged by the robot, resulting in the disconnection of electrical appliances or damage of cords and property.
- Before starting each cleaning task, make sure that the mop cloths have been properly installed.
- To make sure the robot returns to the dock automatically, start the robot from the dock and do not move the dock during cleaning.
- Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting a cleanup.
- If the battery runs low during a cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
- If cleaning is completed in less than 10 minutes, the robot will clean the area twice.
- The robot will retract mop cloth mounts to clean the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
Spot Cleaning
Press [Power Button] and [Dock Button] simultaneously to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) × 1.5 m (4.9 ft) square area centered on itself.
Note: After spot cleaning, the robot will automatically return to the starting point and wait for orders.
Mop Only
Press [Power Button] to start Mop Only. The main brushes and side brush rise, the main brushes and fan stop operating, and the VibraRise module lowers.
Note: Compared with other cleaning modes, noise emanating from Mop Only is much lower.
Pause
When the robot is cleaning, tap any button to pause it. When it is cleaning under furniture or appliances, tap [Power Button] and then double tap to pause it. To resume cleaning, press [Power Button]. Press [Dock Button] on a paused robot to send it back to the dock, and press and hold [Power Button] to wash the mop cloths and then resume cleaning.
Note: Placing a paused robot on the dock manually will end the current cleanup.
Sleep
If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.
Notes:
- The robot will not go to sleep when it is charging.
- The robot will automatically shut down if left sleep for more than 12 hours.
Mop Washing
During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, press and hold [Power Button] or tap the corresponding button in the app. Press any button to stop washing.
Notes:
- To ensure the robot automatically washes the mop cloths, start it from the dock and avoid moving the dock during cleaning.
- Mop wash frequency and mode can be modified in the app.
- To avoid burns from hot water, do not touch the clean water dispensers.
Emptying
After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press [Dock Button] on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.
Notes:
- When emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.
- Auto-emptying can be disabled in the app.
- Avoid frequent manual emptying.
- Do not use without dust container door closed or disposable dust bag installed in place.
Drying
After mop washing or after cleaning, drying will begin as needed. To manually start or stop drying, tap the corresponding button in the app.
Notes:
- Stay away from the drying air outlets during drying.
- Drying duration can be modified in the app.
- Auto-drying can be disabled in the app.
Charging
After cleaning, the robot will automatically return to the dock to charge. Press [Dock Button] to send the paused robot back to the dock. The power indicator light will breathe during robot charging.
Note: If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.
DND Mode
The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim indicator lights, or lower the volume of the voice message during the DND period.
Child Lock
Press and hold [Power Button] to enable/disable Child Lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, tap any button to pause it. When it is doing so under furniture or appliances, tap [Power Button] and then double tap to pause it.
Error
If an error occurs, the power indicator light will flash red or status indicator light will be steady red. A pop-up notification will appear in the app and a voice alert may sound.
Notes:
- The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
- Placing a malfunctioning robot on the dock manually will end the current cleanup.
Resetting the System
If the robot does not respond when a button is pressed or cannot be turned off, reset the system by removing the magnetic top cover and pressing the Reset button.
Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.
Deactivating WiFi
To disconnect the robot from WiFi, press the Reset button until you hear a voice message. Then wait for 5 minutes and the WiFi will be automatically deactivated. If you want to reconnect, please follow the related connecting instructions.
Routine Maintenance
Notes:
- The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
- The frequency of replacement may vary with the actual situation. If abnormal wear occurs, replace the parts immediately.
D1 Main Brushes
* Clean every 2 weeks and replace every 6-12 months.
- D1-1: Main Brush Cover
- D1-2: Main Brush Cover Latches
- D1-3: Main Brushes
- D1-4: Main Brush Bearings
- D1-5: Turn over the robot and press the two latches inwards to remove the main brush cover.
- D1-6: Lift the main brushes, pull them out, and remove main brush bearings. Remove any entangled hair or dirt at both ends of the main brushes and bearings.
- D1-7: Reinstall the main brush bearings. And then, reinstall the main brushes and make sure the color of the main brush, main brush bearing and the arrow on the robot match.
- D1-8: Reinstall the main brush cover. Make sure its four teeth are fully seated in the slots, and press the main brush cover until you hear it lock with a click.
Notes:
- It is recommended to wipe the main brushes with a wet cloth. If the main brushes are wet, air-dry them away from direct sunlight.
- Do not use corrosive cleaning fluid or disinfectant to clean the main brushes.
D2 Side Brush
* Clean monthly and replace every 3-6 months.
Unscrew the side brush screw. Remove and clean the side brush. Then, align the central groove with the raised position on the robot and tighten the screw to reinstall the side brush.
D3 Omnidirectional Wheel
* Clean as required.
- D3-1: Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.
Note: The omnidirectional wheel bracket cannot be removed.
- D3-2: Rinse the wheel and the axle with water to remove any hair and dirt. Air-dry, reinstall, and press the wheel and axle back in place.
D4 Main Wheels
* Clean as required.
Clean the main wheels with a soft, dry cloth.
D5 Dustbin
* Clean as required.
- D5-1: Remove the magnetic top cover of the robot and pinch the dustbin latch to take out the dustbin.
- D5-2: Pinch the dustbin lid latch to open it and remove the washable filter, then empty the dustbin.
- D5-3: Fill the dustbin with clean water, reinstall the washable filter and close the dustbin lid. Gently shake the dustbin, and then pour out the dirty water.
Note: To prevent blockage, only use clean water without any cleaning liquid.
- D5-4: Allow at least 24 hours for the dustbin and washable filter to dry thoroughly before reinstalling them.
D6 Washable Filter
* Clean every 2 weeks and replace every 6-12 months.
- D6-1: Pinch the dustbin lid latch to open it and remove the washable filter.
- D6-2: Rinse the filter repeatedly and tap it to remove as much dirt as possible.
Note: Do not touch the surface of the filter with hands, brushes, or hard objects to avoid potential damage.
- D6-3: Allow at least 24 hours for the filter to dry thoroughly before reinstalling it.
D7 Edgewise Mop Cloth
* Clean as required and replace every 3-6 months.
- D7-1: Unscrew the screw in the middle of the mop cloth. Wash the mop cloth and air-dry it.
Note: A dirty mop cloth will affect the mopping performance. Clean it before use.
- D7-2: Reinstall the mop cloth and tighten the screw.
D8 VibraRise Mop Cloth
* Clean as required and replace every 3-6 months.
- D8-1: Remove the mop cloth from the mop cloth mount. Clean the mop cloth and air-dry it.
Note: A dirty mop cloth will affect the mopping performance. Clean it before use.
- D8-2: Slide the mop cloth in from the opening of the attachment slot, and then stick it flat in place.
D9 Robot Sensors
* Clean as required.
Use a soft, dry cloth to wipe and clean all sensors, including:
- D9-1: Upward Sensor
- D9-2: Dock Locator
- D9-3: Reactive AI Obstacle Recognition Sensor
- D9-4: Wall Sensor
- D9-5: Communication Sensor
- D9-6: Cliff Sensors
- D9-7: Carpet Sensor
D10 Charging Contacts
* Clean as required.
Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.
D11 Moving the Dock
To move the dock, grip the power cord storage slot on the back with one hand and the inner side of the front board with the other hand. Do not lift the dock base, or dust container door directly to prevent the dock from falling off.
D12 High-Speed Maintenance Brush
* Clean as required and replace every 6-12 months.
Lift the high-speed maintenance brush latch and remove the brush. Remove any entangled objects in the high-speed maintenance brush and rinse it clean. Reinstall the brush and latch it in place.
D13 Water Filter
* Clean as required.
Pull out the water filter by its latch. Rinse it with water, use a soft, dry cloth to wipe the cleaning sink, and then reinstall the filter. Press down the filter until you hear it lock with a click.
D14 Cleaning Tray of Edgewise Mopping Module
* Clean as required.
- D14-1: Remove the cleaning tray.
- D14-2: Rinse the cleaning tray with water.
- D14-3: Reinstall the cleaning tray.
D15 Replacing Disposable Dust Bag
* Replace as required.
- D15-1: Press the dust container door to open it.
Note: To prevent damage, do not pull the door open.
- D15-2: Remove the disposable dust bag and discard it.
Notes:
- The dust bag handle seals the bag on removal to prevent leakage.
- Always install a dust bag before closing the dust container door to avoid auto-emptying without the bag. You can also disable auto-emptying in the app.
- D15-3: Clean the filter with a dry cloth, insert a new disposable dust bag into the slot all the way in, and spread it evenly.
Note: Make sure the disposable dust bag is properly installed to avoid waste escaping and damaging the dock.
- D15-4: Close the dust container door to make sure the dust container is securely sealed.
D16 Removing Water Pipes
- D16-1: Disconnect the power and water supply. Pull out the lock plate at the connection.
- D16-2: Hold the snap ring at the connection to remove the two pipes one by one.
Notes:
- When disconnecting the water pipes, use a container to capture the flowing water and avoid wetting the floor.
- Avoid forcibly pulling out the water pipes, or the product may be damaged.
Draining the Remaining Water
To transport or mail the product, empty the remaining fluid in the dock using the app. At the same time, empty and rinse the cleaning solution cartridge, leave it to air dry completely and then reinstall it.
Basic Parameters
Robot
Model | Battery | Rated Input | Charging Time |
S90VER | 14.4 V/6400 mAh (TYP) lithium-ion battery | 20 VDC 2.5 A | Approx. 3 hours |
Note: The serial number is on a sticker on the underside of the robot.
Empty Wash Fill Dock Auto
Model | EWFD33HRR |
Rated Input Voltage | 220-240 VAC |
Rated Frequency | 50-60 Hz |
Rated Input (Dust collection) | 3 A |
Rated Input (Hot-water mop washing) | 5.8 A |
Rated Input (Charging & drying) | 0.9 A |
Rated Output | 20 VDC 2.5 A |
Maximum Water Inlet Pressure | 0.4 MPa |
Minimum Water Inlet Pressure | 0.1 MPa |
EU Declaration of Conformity
Hereby, Beijing Roborock Technology Co., Ltd. declares that the radio equipment type S90VER is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://global.roborock.com/pages/compliance
Common Issues
Issue | Solution |
Unable to power on |
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Unable to charge |
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Slow charging |
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Unable to return to dock |
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Abnormal behavior |
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Noise during cleaning |
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Unable to connect to WiFi |
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Is power always being drawn when the robot is on the dock? |
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Does the robot need to be charged for at least 16 hours for the first three uses? |
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The robot does not resume cleaning after recharging |
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The robot begins to miss certain spots |
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Poor cleaning performance and/or dust leakage |
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No or little water during mopping |
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The robot cannot return to the charging dock after spot cleaning or when it has been moved manually |
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Scheduled cleaning is not working |
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The status indicator light is steady red |
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Reduced emptying performance or unusual noise when emptying |
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Voice alert Error 42 occurs and the maintenance brush module stops at one side of the cleaning sink |
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Reduced mop washing performance |
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Unable to auto-empty |
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Unable to wash the mop cloths |
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Unable to start auto-drying |
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Unable to wash the mop cloths with hot water |
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The side brush is unable to extend |
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The edgewise mopping module is unable to rotate |
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The LiDAR sensor is unable to raise/lower itself |
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Unable to automatically detach/reinstall the mop cloth mount |
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