Roborock Saros 10 with Refill and Drainage System

Robotic Vacuum Cleaner User Manual

Read this user manual with diagrams carefully before using this product and store it properly for future reference.

[Roborock Logo]

Safety Information

Restrictions

WARNING

CAUTION

RF Specification

ServiceProtocolFrequency RangeMax. Output Power
WiFi802.11b/g/n2400-2483.5 MHz<20 dBm
BluetoothBLE V4.12400-2483.5 MHz<10 dBm

Product Overview

A1 Robot (Top View)

Mop Only/Child Lock

Press to start Mop Only

Press and hold for 3 seconds to enable/disable Child Lock

Power/Clean

Press and hold to turn the robot on or off

Press to start cleaning

Power Indicator Light

Dock

Robot not on dock: Press to start docking

Robot on dock: Press to start emptying/Press and hold to wash the mop cloths

Note: Tap any button to pause a running robot. When the robot is cleaning under furniture or appliances, tap [Dock Button] and then double tap to pause it.

Components:

A2 Robot (Bottom View)

A3 Robot (Top Cover Removed)

A4 VibraRise Module

A5 VibraRise Mop Cloth

Note: Secure the mop cloth flat in place.

A6 Edgewise Mop Cloth

A7 Dustbin

A8 Dock Base

A9 Disposable Dust Bag

A10 Power Cord

A11 Empty Wash Fill Dock Auto

A12 Empty Wash Fill Dock Auto (Back View)

Note: Power cord can exit at either side.

A13 Installation Accessories

A14 Refill and Drainage Pipes

Installation

B1 Important Information

Notes:

B2 Check the Installation Environment

Before installation, check whether the following requirements are met and identify the water inlet, outlet, and placement location for the dock in your home:

  1. The water inlet pressure range should be 0.1-0.4 MPa. If it exceeds 0.4 MPa, a pressure-reducing valve should be installed.
  2. The diameter of the drainpipe outlet should be no less than 0.015 m (0.05 ft). The height difference between the highest point of the drainage pipe and the floor surface where the dock is placed should not exceed 1 m (3.28 ft), preferably not exceed 0.5 m (1.64 ft).
  3. The dock should be placed against a wall on a hard, flat surface (wood/tile etc.) with good WiFi coverage and a power outlet or power strip nearby. Reserve a space of at least 0.305 m (1.0 ft) in height, 0.42 m (1.38 ft) in width, and 1 m (3.28 ft) in depth for placing the dock, ensuring both sides and the front are free of obstructions that could impede the robot from docking and departing.
  4. It is strictly prohibited to place the dock in damp, sun-exposed, or rainy environments.
  5. There should be no thresholds, slide rails, or steps higher than 0.02 m (0.07 ft) between the dock and the cleaning area to prevent the robot from missing spots and getting stuck.
  6. Avoid arranging pipes through doorways or corridors.

References:

Notes:

B3 Install the Dock Base

B4 Connect the Power Cord

Plug the power cord firmly into the dock power port, and keep the excess cord inside the storage slot.

Note: Make sure to insert the power plug all the way in. Do not connect to the power supply.

B5 Connect the Water Inlet and Outlet

Notes:

B6 Connect to Refill Pipeline

Make sure to close the tap water valve that supplies water to the dock. After confirming that the faucet or angle valve is closed, install the tap water filter (2) in the correct direction to the 1/2” water inlet (3) of the clean water three-way valve (7). Then, connect the 1/2” water inlet (3) and 1/2” water outlet (8) of the clean water three-way valve (7) to the water inlet pipeline. Finally, connect the other end of the cut-to-fit 1/4" pipe (10) to the 1/4” water outlet (6) of the clean water three-way valve (7) and insert the lock plate (5) into the snap ring (4).

Components:

Notes:

B7 Connect to Drainage Pipeline

Connect the cut-to-fit 3/8" pipe to a floor drain or sewer pipe.

Notes:

B8 Connect the Power Supply

After placing the dock at the location reserved, open the tap water valve and the clean water three-way valve. Ensure there are no leaks throughout the pipeline. Then, connect the power supply, and make sure the status indicator light comes on.

Notes:

B9 Powering On & Charging

Press and hold [Power Button] to power on the robot. Wait until the power indicator light is steady, and then place the robot in front of the dock. Make sure that the dock is plugged in. Then, press [Dock Button] and the robot will automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

Note: The robot may not be turned on when the battery is low. In this case, place the robot to the dock for charging.

B10 Check the Refill and Drainage System

To check whether the refill and drainage system is installed successfully, press and hold [Dock Button] and [Power Button] simultaneously for 3 seconds on the docked robot to start a self-check. During the self-check process, observe whether the dock can normally fill and drain water, and check the self-check results.

Note: The self-check of the refill and drainage system can be started in the app.

Connecting to the App

1. Download the App

Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

2. Reset WiFi

Press and hold [Dock Button] and [Power Button] simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the voice assistant and WiFi indicator light flashes slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

3. Add Device

Open the Roborock app, tap the “Add Device" or "+" button and add your device following the in-app guide.

Notes:

Instructions for Use

C1 Adding Cleaning Solution

  1. Press the dust container door to open it, pull out the entire cleaning solution cartridge by its bottom handle, and then place it on a hard, flat surface.
  2. Open the lid of the cartridge and add cleaning solution.
  3. Close the lid and put the cartridge back to the dock. Press the cartridge until you hear it lock with a click.
  4. Close the dust container door in place to make sure the dust container is securely sealed.

Notes:

C2 Filling/Draining

During operation, the dock will automatically fill and drain water, and add cleaning solution.

Turning On/Off

Press and hold [Power Button] to turn on the robot. The power indicator light will come on, and the robot will wait for orders. Press and hold [Power Button] to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press [Power Button] to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

Notes:

Spot Cleaning

Press [Power Button] and [Dock Button] simultaneously to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) × 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and wait for orders.

Mop Only

Press [Power Button] to start Mop Only. The main brushes and side brush rise, the main brushes and fan stop operating, and the VibraRise module lowers.

Note: Compared with other cleaning modes, noise emanating from Mop Only is much lower.

Pause

When the robot is cleaning, tap any button to pause it. When it is cleaning under furniture or appliances, tap [Power Button] and then double tap to pause it. To resume cleaning, press [Power Button]. Press [Dock Button] on a paused robot to send it back to the dock, and press and hold [Power Button] to wash the mop cloths and then resume cleaning.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Notes:

Mop Washing

During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, press and hold [Power Button] or tap the corresponding button in the app. Press any button to stop washing.

Notes:

Emptying

After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press [Dock Button] on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes:

Drying

After mop washing or after cleaning, drying will begin as needed. To manually start or stop drying, tap the corresponding button in the app.

Notes:

Charging

After cleaning, the robot will automatically return to the dock to charge. Press [Dock Button] to send the paused robot back to the dock. The power indicator light will breathe during robot charging.

Note: If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim indicator lights, or lower the volume of the voice message during the DND period.

Child Lock

Press and hold [Power Button] to enable/disable Child Lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, tap any button to pause it. When it is doing so under furniture or appliances, tap [Power Button] and then double tap to pause it.

Error

If an error occurs, the power indicator light will flash red or status indicator light will be steady red. A pop-up notification will appear in the app and a voice alert may sound.

Notes:

Resetting the System

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by removing the magnetic top cover and pressing the Reset button.

Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

Deactivating WiFi

To disconnect the robot from WiFi, press the Reset button until you hear a voice message. Then wait for 5 minutes and the WiFi will be automatically deactivated. If you want to reconnect, please follow the related connecting instructions.

Routine Maintenance

Notes:

D1 Main Brushes

* Clean every 2 weeks and replace every 6-12 months.

Notes:

D2 Side Brush

* Clean monthly and replace every 3-6 months.

Unscrew the side brush screw. Remove and clean the side brush. Then, align the central groove with the raised position on the robot and tighten the screw to reinstall the side brush.

D3 Omnidirectional Wheel

* Clean as required.

Note: The omnidirectional wheel bracket cannot be removed.

D4 Main Wheels

* Clean as required.

Clean the main wheels with a soft, dry cloth.

D5 Dustbin

* Clean as required.

Note: To prevent blockage, only use clean water without any cleaning liquid.

D6 Washable Filter

* Clean every 2 weeks and replace every 6-12 months.

Note: Do not touch the surface of the filter with hands, brushes, or hard objects to avoid potential damage.

D7 Edgewise Mop Cloth

* Clean as required and replace every 3-6 months.

Note: A dirty mop cloth will affect the mopping performance. Clean it before use.

D8 VibraRise Mop Cloth

* Clean as required and replace every 3-6 months.

Note: A dirty mop cloth will affect the mopping performance. Clean it before use.

D9 Robot Sensors

* Clean as required.

Use a soft, dry cloth to wipe and clean all sensors, including:

D10 Charging Contacts

* Clean as required.

Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

D11 Moving the Dock

To move the dock, grip the power cord storage slot on the back with one hand and the inner side of the front board with the other hand. Do not lift the dock base, or dust container door directly to prevent the dock from falling off.

D12 High-Speed Maintenance Brush

* Clean as required and replace every 6-12 months.

Lift the high-speed maintenance brush latch and remove the brush. Remove any entangled objects in the high-speed maintenance brush and rinse it clean. Reinstall the brush and latch it in place.

D13 Water Filter

* Clean as required.

Pull out the water filter by its latch. Rinse it with water, use a soft, dry cloth to wipe the cleaning sink, and then reinstall the filter. Press down the filter until you hear it lock with a click.

D14 Cleaning Tray of Edgewise Mopping Module

* Clean as required.

D15 Replacing Disposable Dust Bag

* Replace as required.

Note: To prevent damage, do not pull the door open.

Notes:

Note: Make sure the disposable dust bag is properly installed to avoid waste escaping and damaging the dock.

D16 Removing Water Pipes

Notes:

Draining the Remaining Water

To transport or mail the product, empty the remaining fluid in the dock using the app. At the same time, empty and rinse the cleaning solution cartridge, leave it to air dry completely and then reinstall it.

Basic Parameters

Robot

ModelBatteryRated InputCharging Time
S90VER14.4 V/6400 mAh (TYP) lithium-ion battery20 VDC 2.5 AApprox. 3 hours

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock Auto

ModelEWFD33HRR
Rated Input Voltage220-240 VAC
Rated Frequency50-60 Hz
Rated Input (Dust collection)3 A
Rated Input (Hot-water mop washing)5.8 A
Rated Input (Charging & drying)0.9 A
Rated Output20 VDC 2.5 A
Maximum Water Inlet Pressure0.4 MPa
Minimum Water Inlet Pressure0.1 MPa

EU Declaration of Conformity

Hereby, Beijing Roborock Technology Co., Ltd. declares that the radio equipment type S90VER is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://global.roborock.com/pages/compliance

Common Issues

IssueSolution
Unable to power on
  • Battery low. Put the robot on the dock and charge it before use.
  • Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge
  • Dock not connected to power. Check whether both ends of the power cord are properly connected.
  • Poor contact. Clean the charging contacts of the dock and the robot.
  • Check that the status indicator light is on.
Slow charging
  • When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
  • Charging contacts dirty. Wipe them with a dry cloth.
Unable to return to dock
  • Too many obstacles near the dock. Clear them up.
  • Robot too far from the dock. Place it closer and retry.
Abnormal behavior
  • Restart the robot.
Noise during cleaning
  • The main brushes, side brush, or main wheels may be jammed. Turn off the robot and clean them.
  • The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
  • VibraRise module abnormal. Check that the module is installed properly or if any objects are jammed.
Unable to connect to WiFi
  • WiFi disabled. Reset the WiFi and try again.
  • Poor WiFi signal. Move the robot to an area with better WiFi.
  • Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
  • Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for help with troubleshooting.
Is power always being drawn when the robot is on the dock?
  • The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?
  • No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot does not resume cleaning after recharging
  • Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
  • If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
The robot begins to miss certain spots
  • The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
Poor cleaning performance and/or dust leakage
  • The dustbin is full and needs emptying.
  • The filter is blocked and needs cleaning.
  • The main brushes are tangled up. Clean the main brushes.
No or little water during mopping
  • Use the mobile app to increase the water flow.
The robot cannot return to the charging dock after spot cleaning or when it has been moved manually
  • After spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
Scheduled cleaning is not working
  • Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
The status indicator light is steady red
  • Voltage error. Check that the local voltage meets the requirements listed on the dock.
  • The refill and drainage pipes are not installed or not properly installed.
  • Check that the water filter of the cleaning sink is properly installed.
Reduced emptying performance or unusual noise when emptying
  • The main brushes or main brush cover is not properly installed. Check and install in place.
  • The filter, air duct, disposable dust bag, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages.
Voice alert Error 42 occurs and the maintenance brush module stops at one side of the cleaning sink
  • If the brush module stops at the left side, it may be jammed. Remove any items jamming it.
  • If the brush module stops at the right side, the water filter may be blocked or is not installed in place. Clean and install in place.
Reduced mop washing performance
  • The mop cloths are not attached properly. Stick them on the mounts flat in place.
  • The floor is dirty. Change the mop washing mode to "Deep” in the app for better cleaning.
Unable to auto-empty
  • Auto-emptying is disabled. Check in-app settings.
  • The dust container door is not closed. Check and close it.
  • Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
  • The robot will not auto-empty after returning to the dock in DND mode. Adjust the cleaning time or DND period, or start emptying manually.
  • Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying manually.
Unable to wash the mop cloths
  • The mop cloths will not be washed if not used.
  • If the robot does not start from the dock or no dock is found on the app map, it will not return to the dock for mop washing.
  • The refill and drainage pipes are not installed or not properly installed.
  • Check that the water filter of the cleaning sink is properly installed.
Unable to start auto-drying
  • Auto-drying is disabled. Check in-app settings.
  • If the robot departs the dock during drying, the drying will end in advance.
  • In a humid environment, it is recommended to extend the drying duration in the app to improve the drying performance.
Unable to wash the mop cloths with hot water
  • Check that Washing Water Temperature is set to Hot Water in the app.
The side brush is unable to extend
  • Check that the FlexiArm Design Extended Cleaning feature is enabled in the app.
  • The side brush does not extend for every corner or every time when the robot cleans along the wall.
  • Check whether the side brush is jammed.
The edgewise mopping module is unable to rotate
  • Check whether the edgewise mopping module is jammed.
The LiDAR sensor is unable to raise/lower itself
  • The LiDAR sensor lowers itself only when the robot cleans under furniture or appliances.
  • Check if any objects are stuck around the LiDAR sensor.
  • Wipe the upward sensor.
Unable to automatically detach/reinstall the mop cloth mount
  • Check that the Auto-Detach/Reinstall Mop Cloth Mounts feature is enabled in the app.
  • The Auto-Detach/Reinstall Mop Cloth Mounts feature is applicable only under specific conditions.
  • Check if the mop cloth mount is jammed.
  • Check that the mop cloth mount is properly installed on the robot.
  • Check if any objects are in the cleaning sink.

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