Everbilt THD1100 Pre-Packaged Sewage Basin System
Use and Care Guide
Model #: THD1100
Introduction
Thank you for purchasing the Everbilt pre-packaged sewage basin system. This guide provides essential information for installation, operation, care, and troubleshooting. We strive to create quality products designed to enhance your home.
For questions, problems, or missing parts, contact Everbilt Customer Service:
8 a.m. - 7 p.m. EST, Monday - Friday
9 a.m. - 6 p.m. EST, Saturday
Phone: 1-877-297-6069
Website: HOMEDEPOT.COM
Safety Information
Precautions
- This document is an installation guide. Refer to state and local plumbing or wastewater regulations for specific design, installation, and maintenance requirements.
- Keep this manual in a safe place for future reference.
- The pump motor has a thermal protector that trips if it overheats and resets automatically when cooled. The pump may start unexpectedly if plugged in.
- Ensure the electrical power source is adequate for the pump's requirements.
- This pump is made of high-strength, corrosion-resistant materials for long service life when properly installed, maintained, and used. Inadequate power, dirt, or debris can cause failure. Follow instructions for common pump problems and remedies.
[DANGER] Do not pump flammable or explosive liquids (oil, gasoline, kerosene, ethanol, etc.). Do not use in the presence of flammable or explosive vapors. Doing so can cause explosion or fire, leading to property damage, serious personal injury, or death.
[DANGER] ALWAYS disconnect power to the pump before servicing.
[DANGER] Do not touch the motor housing during operation. It is designed for high temperatures. Do not disassemble the motor housing.
[DANGER] Do not handle the pump or motor with wet hands or while standing on a wet/damp surface or in water. If the basement floor is wet, do not walk on it until all power is off. If the shut-off box is in the basement, call the electric company to shut off service or your local fire department for instructions. Remove the pump for repair or replacement. Failure to follow this warning can result in fatal electrical shock.
[WARNING] Extension cords may not deliver sufficient voltage and present a life-threatening hazard if insulation is damaged or connections fall into water. Use of an extension cord to power this pump is NOT permitted.
[WARNING] Secure the discharge line before starting the pump. An unsecured line can whip, causing personal injury and/or property damage.
[WARNING] Release all pressure and drain all water from the system before servicing any component.
[WARNING] Wear safety goggles at all times when working with pumps.
[WARNING] This unit is designed for 115 volts (single phase), 60 Hz, with an approved 3-conductor cord and 3-prong grounded plug. Do not remove the ground pin. Plug directly into a properly installed and grounded 3-prong, grounding-type receptacle. Do not use with a 2-prong outlet. Replace 2-prong outlets with properly grounded 3-prong receptacles (GFCI outlets) per National Electrical Code and local codes. All wiring by a qualified electrician.
[WARNING] Protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking. Do not use damaged or worn cords.
[WARNING] Failure to comply with instructions and designed operation may void the warranty. Attempting to use a damaged pump can result in property damage, serious personal injury, or death.
[WARNING] Ensure the electrical circuit to the pump is protected by a 15 Amp fuse or circuit breaker.
[CAUTION] Do not lift the pump by the power cord.
[CAUTION] Know the pump and its applications, limitations, and potential hazards.
[CAUTION] Periodically inspect the pump and system components to ensure the pump intake is free of mud, sand, and debris. Disconnect power before inspecting.
[CAUTION] Follow all safety standards and local electrical codes.
Electrical Safety
[WARNING] Do not splice the electrical power cord.
[WARNING] Do not allow the electrical cord plug to be submerged.
[WARNING] Do not use extension cords. They are a fire hazard and can reduce voltage sufficiently to prevent pumping and/or damage the motor.
[WARNING] Do not handle or service the pump while it is connected to a power supply.
[WARNING] DO NOT remove the grounding prong from the plug or modify the plug. To protect against electrical shock, the power cord is a three-wire conductor with a 3-prong grounded plug. Plug the pump into a 3-wire, grounded, grounding-type receptacle. Connect according to applicable electrical codes.
Warranty
Everbilt warrants this pre-plumbed sewage system to the original consumer purchaser for 12 months from the date of purchase, provided the original dated sales receipt is presented. The system must be free from defects in material and workmanship.
If the system fails during the warranty period, disconnect power, plumbing, and drain the pump. Return the pump to The Home Depot with the receipt.
The manufacturer is not liable for products subjected to negligence, misapplication, improper installation, or maintenance. Liability is also excluded if the product has been disassembled, modified, abused, or tampered with; if the electrical cord is cut, damaged, or spliced; if the discharge pipe size is reduced; if used in water above advertised temperature ratings or water containing abrasives (sand, lime, cement, gravel); if used to pump chemicals or hydrocarbons; or if the model label is removed.
The sole remedy is repair or replacement of defective systems by the manufacturer. The purchaser must pay all labor and shipping charges. No service requests will be accepted after the warranty period expires. This warranty is non-transferable.
The manufacturer is not liable for consequential, incidental, or contingent damages. Professional installation and periodic inspection are recommended. The manufacturer makes no warranty regarding suitability for a particular installation.
This warranty excludes industrial, agricultural, commercial, and business usage. It is exclusive and in lieu of all other warranties, express or implied, including merchantability and fitness for a particular purpose.
Some states do not allow limitations on incidental/consequential damages or implied warranty duration, so these limitations may not apply. This warranty grants specific legal rights, and other rights may vary by state. Applies to pumps installed in the United States and Canada.
This warranty supersedes all previous warranty publications.
Contact Customer Service at 1-877-297-6069 or visit www.HomeDepot.com.
Pre-Installation
Application
This submersible sewage basin system is designed for pumping sewage, effluent, wastewater, or flooded water containing solids up to 2 inches in diameter. The pump features overload thermal protection and auto-reset. It includes a 10 ft. 3-prong grounding-type power cord and a snap-action float switch for automatic operation. Ball bearings on motor shafts require no lubrication.
Typical Installation
Diagram illustrating the typical installation of the sewage basin system. It shows the basin installed in a hole with backfill, inlet pipe, vent pipe, and discharge pipe connected. The diagram depicts the finished floor, vent flange, discharge flange, inlet pipe, hub, basin stacking rib, basin, backfill, and compacted sub-base or concrete pad.
Tools Required
- Flathead screwdriver
- 7/16 Nut Driver or Wrench
- Hacksaw or PVC Cutter
- Tape measure
- PVC primer
- PVC cement
- Safety goggles
Materials Required (Not Included)
Before using this pump, ensure you have the following items:
- 2 in. PVC Schedule 40 Pipe
- 2 in. PVC Schedule 40 Threaded Male Adaptor (x2)
- 2 in. Shut-off Valve
- Thread Seal Tape
Installation
1. Installing the Basin
Diagram showing the basin being placed into an excavated hole. It indicates the basin (A), backfill material (1), and inlet piping (2) to be accommodated.
- Remove the eight outer bolts securing the cover to the basin and set aside. Remove the cover.
- Remove the basin contents and packaged components.
- Excavate a hole large enough for the basin (A), backfill material (1), and inlet piping (2).
- Add 4-6 inches of clean sub-base material or concrete (3) to the bottom of the hole. Ensure it is level, compacted, and smooth.
- Place the basin (A) in the hole and ensure it is level.
2. Connecting the Inlet Piping
Diagrams showing the basin with measurements and components for connecting the inlet piping. It illustrates the 4" Snap-In Hub and 4" inlet piping.
- The center of the inlet opening is 10.5 inches from the top inside edge of the basin.
- Insert the 4" Snap-In Hub into the inlet hole in the basin, ensuring the basin wall is between the hub's flanges. The word "TOP" on the hub should face up.
- Insert your 4" inlet piping into the 4" Snap-In Hub until it stops. Hand-tighten the hose clamp.
- Carefully backfill around the basin periphery with naturally rounded gravel or stone (larger than 3/8 in. and smaller than 3/4 in. diameter).
- Finish the floor to grade as required by code.
3. Installing the Pump and Cover
Diagram showing the pump placed inside the basin, with its power cord routed through the cover. It also shows the discharge pipe assembly and the weep hole.
- Wrap threads of the discharge pipe assembly with thread seal tape. Screw it into the pump's discharge opening. Ensure the weep hole points away from the float.
- Position the pump in the bottom of the basin so influent from the inlet pipe does not directly hit the float switch.
- Ensure the reusable cover seal is in place on the basin's top edge, aligned with bolt holes.
- Place the basin cover loosely on the basin. Remove the cord grommet.
- Thread the pump's power cord through the cover's cord opening.
- Position the cover so the discharge pipe assembly fits into the socket of the discharge socket flange on the underside of the cover. Do not glue.
- Reposition the cover and pump assembly as needed so cover bolt holes align with basin bolt holes. Reinstall cover bolts.
- Press the cord through the slit and into the cord grommet hole, then press the grommet into the cover's cord hole for a tight seal.
4. Connecting the Discharge Piping
Diagram illustrating the connection of the discharge piping to the basin cover. It shows the threaded male adapter, discharge pipe, and check valve.
- Install a 2 in. PVC Schedule 40 threaded male adapter (not included) into the discharge flange on the top of the cover, using thread seal tape. Ensure connection is to the sewage pump discharge, not the vent.
- Connect 2 in. PVC Schedule 40 discharge pipe (not included) to the male adapter using PVC primer and solvent cement for a proper seal.
- Install the 2 in. compression fit check valve to the discharge line, ensuring the flow arrow points in the correct direction. Hand-tighten fittings for a watertight seal.
- Install 2 in. PVC Schedule 40 pipe into the check valve and connect it to the appropriate sewer main pipe for discharge. Hand-tighten fittings for a watertight seal.
- Consider installing a shut-off valve in the discharge line between the check valve and the sewer for future service needs.
5. Attaching the Vent Connection
Diagram showing the vent connection being attached to the basin cover's vent flange.
- Install a 2 in. PVC Schedule 40 threaded male adapter (not included) into the vent flange, using thread seal tape.
- Connect a 2 in. PVC Schedule 40 vent pipe (not included) to the male adapter using PVC primer and solvent cement for a proper seal. Connect the vent pipe to the sewer's vent system according to local codes.
- Consider installing a union in the vent line for future service needs.
6. Connecting the Power and Verifying Proper Operation
- Connect the power cord to a properly grounded GFCI outlet, following safety section guidelines.
- Check for proper system operation by filling the basin with water and observing the pump's operation through one complete cycle.
Pump Performance Chart
HP | Volt | Amps | GPH of Water @ Total Feet of Lift | Max. Lift | |||||
---|---|---|---|---|---|---|---|---|---|
0 ft. | 5 ft. | 10 ft. | 15 ft. | 20 ft. | 25 ft. | ||||
1/2 | 115V | 9.4A | 8200 | 7800 | 6420 | 4800 | 2100 | -- | 22ft |
Care and Cleaning
To clear a pump that is clogged with debris:
Diagram showing a disassembled sewage pump with parts labeled 1 through 4, indicating the volute, impeller, and screws for cleaning.
- Unplug the pump to disconnect electrical power.
- Unscrew the six screws (1) on the pump body. Remove the rubber belt (4) from the volute (2).
- Remove the volute (2).
- Remove debris from around the impeller (3).
- Reassemble the pump.
Additional Maintenance Guidelines
- This unit is permanently lubricated. Oiling is not required. Do not open the sealed portion or remove housing screws.
- Periodic cleaning of pump parts prolongs the pump's life and efficiency. Refer to assembly/disassembly instructions for the pumping head.
- Ensure the power cord is in good condition, with no nicks or cuts.
Troubleshooting
[CAUTION] Call an electrician if in doubt. The pump should be connected to a separate 15 A circuit breaker or 15 A fuse block. Plugging into existing outlets may cause low voltage, leading to blown fuses, motor overload, or a burned-out motor.
[WARNING] Before servicing, always shut off the main breaker and unplug the pump. In flooded conditions, ensure you are not standing in water and wear insulated protective shoes. Contact your electric company or a qualified electrician for disconnecting electrical service before pump removal.
Problem | Probable Causes and Solutions |
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The pump does not run and makes a humming sound. |
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The pump runs but does not deliver water. |
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The pump runs and pumps out sump, but does not stop. |
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The pump runs but only delivers a small amount of water. |
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The fuse blows or circuit breaker trips when the pump starts. |
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The motor runs for a short time and then stops. |
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