Dell Pro 14 Essential PV14255: Setup and Specifications
Regulatory Model: P185G | Regulatory Type: P185G004 | August 2025 | Rev. A00
Notes, Cautions, and Warnings
ⓘ NOTE: A NOTE indicates important information that helps you make better use of your product.
⚠️ CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
❗ WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2022-2025 Dell Inc. All Rights Reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Views of Dell Pro 14 Essential PV14255
Right View
Figure 1. Right view
- 1. SD-card slot: Reads from and writes to the SD card. This computer supports the following card types: Secure Digital (SD), Secure Digital High Capacity (SDHC), Secure Digital Extended Capacity (SDXC).
- 2. Global headset jack: Connect headphones or a headset (headphone and microphone combo).
- 3. USB 3.2 Gen 1 (5 Gbps) port: Connect devices such as external storage devices and printers. Provides data transfer speeds of up to 5 Gbps.
- 4. Wedge-shaped lock slot: Connect a security cable to prevent unauthorized movement of your computer.
Left View
Figure 2. Left view
- 1. Power-adapter port (primary power): Connect a power adapter to provide power to your computer and charge the battery.
- 2. Power and battery-status light: Indicates the power state and battery state of the computer.
- Solid white - Power adapter is connected and the battery is charging.
- Solid amber - Battery charge is low or critical.
- Off - Battery is fully charged.
ⓘ NOTE: On certain computers, the power and battery-status light is also used for diagnostics. For more information, see the Troubleshooting section of your computer.
Top View
Figure 3. Top view
- 1. Privacy shutter (only for computers shipped with an aluminum chassis): Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use.
- 2. Power button with optional fingerprint reader: Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for ten seconds to force shut-down the computer. If the power button has a fingerprint reader, place your finger on the power button to log in.
Figure 4. Active area of the fingerprint reader (Textual description: An illustration showing the power button with a fingerprint icon indicating the active area.)
ⓘ NOTE: The highlighted area indicates the active fingerprint reader area, and the image is for illustration purposes only.
ⓘ NOTE: You can customize power-button behavior in Windows. For more information, see Dell Support Site.
3. Precision touchpad: Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
Front View
Figure 5. Front view
- 1. Left microphone: Provides digital sound input for audio recording, voice calls, and so on. ⓘ NOTE: This is applicable for computers that are shipped with an aluminum chassis.
- 2. Privacy shutter (only for computers shipped with an aluminum chassis): Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use.
- 3. Camera: Enables you to video chat, capture photos, and record videos.
- 4. Camera-status light: Turns on when the camera is in use.
- 5. Right microphone: Provides digital sound input for audio recording, voice calls, and so on.
- 6. Display: Provides visual output.
Bottom View
Figure 6. Bottom view
- 1. Right speaker: Provides audio output.
- 2. Service Tag label: The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
- 3. Air vents: Air vents provide ventilation for your computer. Clogged air vents can cause overheating and can affect your computer's performance and potentially cause hardware issues. Keep the air vents clear of obstructions and clean them regularly to prevent the build-up of dust and dirt. For more information about cleaning air vents, search for articles in the Knowledge Base Resource at Dell Support Site.
- 4. Left speaker: Provides audio output.
Locate the Service Tag or Express Service Code label of your computer
The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.
Figure 7. Service Tag (Textual description: An image of the bottom of a laptop showing the location of the Service Tag label with example text like 'ST: XXXXXXX'.)
Battery-status light
The following table lists the battery-status light of your Dell Pro 14 Essential PV14255.
Power source | LED behavior | System power state | Battery charge level |
---|---|---|---|
AC adapter | Off | S0 or S5 | 100% |
AC adapter | Solid white | S0 or S5 | < 100% |
Battery | Off | S0 or S5 | 11-100% |
Battery | Solid amber | S0 or S5 | < 10% |
- S0 (ON): The computer is turned on.
- S3 (Sleep): Screen is off and computer is in sleep mode.
- S4 (Hibernate): The computer consumes the least power in the Hibernate state than in the ON or OFF state. The computer is almost in the OFF state. The context data is written to a storage device, allowing you to resume from where you left after the computer is turned on.
- S5 (OFF): The computer is in a shutdown state.
Chapter 2: Set up your Dell Pro 14 Essential PV14255
ⓘ NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Steps
- Connect the power adapter and press the power button.
Figure 8. Connect the power adapter and press the power button (Textual description: Image showing a power adapter connected to the laptop's power port and the user pressing the power button.)
- Finish the Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you:
- Connect to a network for Windows updates. ⓘ NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
- If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account.
- On the Support and Protection screen, enter your contact details.
- Locate and use Dell apps from the Windows Start menu--Recommended.
Locate Dell apps in Windows
Locate Dell apps in Windows in S-mode
Resources | Description |
---|---|
Dell Product Registration | Register your computer with Dell. |
Dell Help & Support | Access help and support for your computer. |
SupportAssist | SupportAssist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents security threats, monitors, and detects hardware failures. For more information, see SupportAssist for Home PCs User's Guide at SupportAssist for Home PCs. ⓘ NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. |
Locate Dell apps in Windows
Resources | Description |
---|---|
MyDell (replaced with Dell Optimizer) | MyDell (replaced with Dell Optimizer) is a software application that offers you a single streamlined engagement platform including account access, device information, and hardware settings. This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell (replaced with Dell Optimizer). Following are the key features of MyDell (replaced with Dell Optimizer):
|
Dell Update | Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the product guides and third-party license documents at Dell Support Site. |
Dell Digital Delivery | Download software applications, which are purchased but not preinstalled on your computer. For more information about using Dell Digital Delivery, search in the Knowledge Base Resource at Dell Support Site. |
Chapter 3: Specifications of Dell Pro 14 Essential PV14255
Dimensions and weight
The following table lists the height, width, depth, and weight of your Dell Pro 14 Essential PV14255.
Description | Plastic chassis | Aluminum chassis | |
---|---|---|---|
Height | Front height | 16.90 mm (0.66 in.) | 15.86 mm (0.62 in.) |
Rear height | 18.07 mm ( 0.71 in.) | 17.31 mm (0.68 in.) | |
Maximum height | 19.90 mm (0.78 in.) | 18.90 mm (0.74 in.) | |
Width | 314 mm (12.36 in.) | 314 mm (12.36 in.) | |
Depth | 226.15 mm (8.90 in.) | 226.15 mm (8.90 in.) | |
Weight |
|
|
Processor
The following table lists the details of the processors that are supported by your Dell Pro 14 Essential PV14255.
Description | Option one | Option two | Option three | Option four |
---|---|---|---|---|
Processor type | AMD Ryzen AI 7 350 | AMD Ryzen AI 5 330 | AMD Ryzen 7 250 | AMD Ryzen 5 220 |
Processor wattage | 15 W | 15 W | 20 W | 15 W |
Processor total core count | 8 | 4 | 8 | 6 |
Processor total thread count | 16 | 8 | 16 | 12 |
Processor speed | Up to 5.00 GHz | Up to 4.50 GHz | Up to 5.10 GHz | Up to 4.90 GHz |
ⓘ NOTE: Intel Hyper-Threading Technology is only available on Performance-cores.
Description | Option one | Option two | Option three | Option four |
---|---|---|---|---|
Processor cache |
|
|
|
|
Integrated graphics | AMD Radeon 860M Graphics | AMD Radeon 820M Graphics | AMD Radeon Graphics | AMD Radeon Graphics |
Chipset
The following table lists the details of the chipset that is supported by your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Chipset | Integrated with the processor |
Processor | AMD Ryzen AI 7 350/AMD Ryzen AI 5 330/AMD Ryzen 7 250/AMD Ryzen 5 220 |
DRAM bus width | 128-bit |
Flash EPROM | 32 MB |
PCIe bus | Up to Gen4 |
Operating system
Your Dell Pro 14 Essential PV14255 supports the following operating systems:
- For 220/250 processors
- Windows 11 Home
- Windows 11 Pro
- Windows 11 Education - National Academic
- Ubuntu Linux 24.04.2 LTS
- For AI 330/350 processors
- Windows 11 Home NextGen
- Windows 11 Pro NextGen
- Ubuntu Linux 24.04.2 LTS
Memory
The following table lists the memory specifications that are supported by your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Memory slots | Two SODIMM slots |
Memory type | Dual-channel DDR5 |
Memory speed | 5600 MT/s |
Maximum memory configuration | 32 GB |
Description | Values |
---|---|
Minimum memory configuration | 8 GB |
Memory size per slot | 8 GB or 16 GB or 32 GB |
Memory configurations supported |
|
External ports and slots
The following table lists the external ports and slots on your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
USB ports |
|
Audio port | One headset (headphone and microphone combo) port |
Video port(s) | One HDMI 1.4 port |
Media-card reader | One SD-card slot |
Power-adapter port | One power-adapter port (4.50 mm standard plug) |
Security-cable slot | One wedge-shaped lock slot |
Internal slots
The following table lists the internal slots of your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
M.2 |
|
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Dell Pro 14 Essential PV14255.
Description | Plastic chassis | Aluminum chassis |
---|---|---|
Model number | Realtek Wi-Fi 6 RTL8852BE | Realtek Wi-Fi 6E RTL8852CE |
Transfer rate | 1201 Mbps | 2402 Mbps |
Frequency bands supported | 2.4 GHz/5 GHz | 2.4 GHz/5 GHz/6 GHz |
Wireless standards |
|
|
Encryption |
|
|
Bluetooth wireless card | Bluetooth 5.3 | Bluetooth 5.3 |
ⓘ NOTE: The functionality of the Bluetooth wireless card may vary based on the operating system.
Audio
The following table lists the audio specifications of your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Audio controller | Realtek ALC3204 |
Stereo conversion | Supported |
Internal audio interface | High Definition Audio (HDA) inteface |
External audio interface | One headset (headphone and microphone combo) port |
Number of speakers | Two |
Internal-speaker amplifier | Supported (Audio codec integrated) |
External volume controls | Keyboard shortcut controls |
Speaker output: |
|
Microphone |
|
Storage
This section lists the storage options on your Dell Pro 14 Essential PV14255. Your Dell Pro 14 Essential PV14255 supports one M.2 2230 solid state drive. The M.2 2230 solid state drive is the primary storage drive of your computer.
Storage type | Interface type | Capacity |
---|---|---|
M.2 2230 solid state drive, Class 25 | Gen4 PCIe NVMe | 512 GB/1 TB/2 TB |
M.2 2230 solid state drive, Class 35 | Gen4 PCIe NVMe | 256 GB |
Media-card reader
The following table provides the specification of media cards that are supported by your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Media-card slot type | One SD-card slot |
Media-cards supported |
|
ⓘ NOTE: The maximum capacity of the media-card reader varies depending on the standard of the media card that is inserted in your computer.
Keyboard
The following table lists the keyboard specifications of your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Keyboard type |
|
Keyboard layout | QWERTY |
Number of keys |
|
Key pitch | Horizontal = 19.05 mm Vertical = 18.05 mm |
Keyboard shortcuts | Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. |
Description | Values |
---|---|
| |
ⓘ NOTE: If Copilot in Windows is not available on your computer, pressing the Copilot key launches Windows search. For more information about Copilot in Windows, see the Knowledge Base Resource at the Dell Support site. |
Keyboard shortcuts of Dell Pro 14 Essential PV14255
ⓘ NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol that is shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol that is shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1–F12 at the top row of the keyboard are function keys for multimedia control, as indicated by the icon on the key. Press the function key to enable the task represented by the icon. For example, pressing F1 mutes the audio (see the table below).
However, if the function keys F1–F12 are needed for specific software applications, multimedia functionality can be disabled by pressing Fn + Esc. Later, multimedia control can be invoked by pressing Fn and the respective function key. For example, mute audio by pressing Fn + F1.
ⓘ NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS setup program.
Function key | Primary behavior |
---|---|
F1 | Mute or unmute audio |
F2 | Decrease volume |
F3 | Increase volume |
F4 | Play or pause |
F5 | KB Illumination/Backlight |
F6 | Decrease brightness |
F7 | Increase brightness |
F8 | Switch to external display |
F10 | Print screen |
F11 | Home |
F12 | End |
The Fn key is also used with selected keys on the keyboard to invoke secondary functions.
Function key | Secondary behavior |
---|---|
Fn + F1 | Operating system and application-specific F1 behavior |
Fn + F2 | Operating system and application-specific F2 behavior |
Fn + F3 | Operating system and application-specific F3 behavior |
Fn + F4 | Operating system and application-specific F4 behavior |
Fn + F5 | Operating system and application-specific F5 behavior |
Fn + F6 | Operating system and application-specific F6 behavior |
Fn + F7 | Operating system and application-specific F6 behavior |
Fn + F8 | Operating system and application-specific F8 behavior |
Fn + F10 | Operating system and application-specific F10 behavior |
Fn + F11 | Operating system and application-specific F11 behavior |
Fn + F12 | Operating system and application-specific F12 behavior |
Fn + Esc | Toggle fn key lock |
Fn + S | Toggle scroll lock |
Fn + B | Pause or break |
Fn + R | System request |
Fn + P | Privacy screen |
Fn + Copilot | Open the application menu |
Fn + Space bar | Open the emoji menu |
Fn + T | Toggle ultraperformance mode |
Fn + Left arrow | Home |
Fn + Right arrow | End |
Camera
The following table lists the camera specifications of your Dell Pro 14 Essential PV14255.
Description | Plastic chassis | Aluminum chassis | |
---|---|---|---|
Number of cameras | One | One | |
Camera type | HD RGB camera | FHD RGB camera | |
Camera location | Front camera | Front camera | |
Camera sensor type | CMOS sensor technology | CMOS sensor technology | |
Camera resolution: | Still image | 0.92 megapixel | 2.07 megapixel |
Video | 1280 x 720 (HD) at 30 fps | 1920 x 1080 (FHD) at 30 fps | |
Diagonal viewing angle | 75 degrees | 82.20 degrees |
Touchpad
The following table lists the touchpad specifications of your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Touchpad resolution: | Horizontal: >= 300 dpi Vertical: >= 300 dpi |
Touchpad dimensions: | Horizontal: 115 mm (4.52 in.) Vertical: 80 mm (3.14 in.) |
Touchpad gestures | For more information about the touchpad gestures that are available on:
|
Power adapter
The following table lists the power adapter specifications of your Dell Pro 14 Essential PV14255.
Description | Values |
---|---|
Type | 65 W |
Connector dimensions: | External diameter: 4.50 mm Internal diameter: 2.90 mm |
Power-adapter dimensions: | Height: 29.50 mm Width: 47.00 mm Depth: 108.00 mm |
Power-adapter weight (maximum) | 0.265 kg |
Input voltage | 100 VAC–240 VAC |
Input frequency | 50 Hz–60 Hz |
Input current (maximum) | 1.60 A/1.70 A |
Output current (continuous) | 3.34 A |
Rated output voltage | 19.50 VDC |
Temperature range: | Operating: 0°C to 40°C (32°F to 104°F) Storage: -40°C to 70°C (-40°F to 158°F) |
⚠️ CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
Power adapter requirements of Dell Pro 14 Essential PV14255
ⓘ NOTE: If you did not purchase the Dell-branded power adapter that is recommended for your computer, ensure that the power adapter you use meets the following requirements.
The following table lists the power adapter requirements for your Dell Pro 14 Essential PV14255.
Description | Value |
---|---|
Power that is required from a power adapter to achieve optimal performance | 60 W |
Power that charges the computer at a slower speed | Less than 63 W |
Minimum power that is required from a power adapter to operate the computer and charge the battery | 45 W |
USB Power Delivery (PD) fast charging | Supported |
ExpressCharge mode | Supported |
ⓘ NOTE: A warning message may appear informing you about the use of a lower-powered adapter and slower charging speed.
ⓘ NOTE: A warning message appears informing you about the use of a lower-powered adapter and slower charging speed.
ⓘ NOTE: Ensure that the computer with a 41 Wh battery is connected to a 65 W power adapter for this feature to be supported.
Battery
The following table lists the battery specifications of your Dell Pro 14 Essential PV14255.
Description | Plastic chassis | Aluminum chassis | ||
---|---|---|---|---|
Option one | Option two | Option one | Option two | |
Battery type | 3-cell, 41 Wh, Lithium Ion Polymer, ExpressCharge, ExpressCharge Boost | 4-cell, 54 Wh, Lithium Ion Polymer, ExpressCharge | 4-cell, 54 Wh, Lithium Ion Polymer, ExpressCharge | 4-cell, 64 Wh, Lithium Ion Polymer, ExpressCharge |
Battery voltage | 11.25 VDC | 15 VDC | 15 VDC | 15.20 VDC |
Battery weight (maximum) | 0.17 kg (0.39 lb) | 0.24 kg (0.53 lb) | 0.24 kg (0.53 lb) | 0.26 kg (0.57 lb) |
Battery dimensions: | Height: 5.75 mm (0.22 in.) Width: 206.40 mm (8.12 in.) Depth: 82 mm (3.22 in.) | Height: 5.75 mm (0.22 in.) Width: 271.90 mm (10.66 in.) Depth: 82 mm (3.22 in.) | Height: 5.75 mm (0.22 in.) Width: 271.90 mm (10.66 in.) Depth: 82 mm (3.22 in.) | Height: 5.75 mm (0.22 in.) Width: 271.90 mm (10.66 in.) Depth: 82 mm (3.22 in.) |
Temperature range: | Operating:
| Operating:
| Operating:
| Operating:
|
Battery operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. |
Battery charging time (approximate) |
|
|
|
|
Coin-cell battery | Not supported | Not supported | Not supported | Not supported |
⚠️ CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
⚠️ CAUTION: Dell Technologies recommends that you charge the battery regularly for optimal power consumption. If your battery charge is depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.
Power requirements (for computers shipped with 3-cell, 41 Wh battery)
ⓘ NOTE: The information in this section is applicable to the European Union (EU) countries.
Figure 9. Pictogram for 3-cell, 41 Wh battery (Textual description: A USB PD pictogram indicating a power range of 45-55W.)
The power that is delivered by the charger must be between a minimum of 45 Watts that is required by the radio equipment, and a maximum of 55 Watts in order to achieve the maximum charging speed. This computer supports USB Power Delivery (PD) fast charging.
Power requirements (for computers shipped with 4-cell, 54 Wh battery)
ⓘ NOTE: The information in this section is applicable to the European Union (EU) countries.
Figure 10. Pictogram for 4-cell, 54 Wh battery (Textual description: A USB PD pictogram indicating a power range of 45-53W.)
The power that is delivered by the charger must be between a minimum of 45 Watts that is required by the radio equipment, and a maximum of 53 Watts in order to achieve the maximum charging speed. This computer supports USB Power Delivery (PD) fast charging.
Power requirements (for computers shipped with 4-cell, 64 Wh battery)
ⓘ NOTE: The information in this section is applicable to the European Union (EU) countries.
Figure 11. Pictogram for 4-cell, 64 Wh battery (Textual description: A USB PD pictogram indicating a power range of 45-63W.)
The power that is delivered by the charger must be between a minimum of 45 Watts that is required by the radio equipment, and a maximum of 63 Watts in order to achieve the maximum charging speed. This computer supports USB Power Delivery (PD) fast charging.
Display
The following table lists the display specifications of your Dell Pro 14 Essential PV14255.
Description | Option one | Option two |
---|---|---|
Display type | 14" Full High Definition Plus (FHD+), ComfortView | 14" Quad High Definition Plus (QHD+), ComfortView Plus |
Touch options | Not supported | Not supported |
Display-panel technology | In-Plane Switching (IPS) with Wide-viewing Angle (WVA) | In-Plane Switching (IPS) with Wide-viewing Angle (WVA) |
Display-panel dimensions (active area): | Height: 301.59 mm (11.87 in.) Width: 188.50 mm (7.42 in.) Diagonal: 355.65 mm (14 in.) | Height: 301.59 mm (11.87 in.) Width: 188.50 mm (7.42 in.) Diagonal: 355.65 mm (14 in.) |
Display-panel native resolution | 1920 x 1200 | 2560 x 1600 |
Luminance (typical) | 300 nits | 300 nits |
Megapixels | 2.30 | 4.09 |
Color gamut | 45% NTSC | 100% sRGB |
Pixels Per Inch (PPI) | 162 | 216 |
Contrast ratio (minimum) |
|
|
Response time (maximum) | 35 ms | 35 ms |
Refresh rate | 60 Hz | 120 Hz |
Horizontal view angle |
|
|
Vertical view angle |
|
|
Pixel pitch | 0.157 x 0.157 mm | 0.117 x 0.117 mm |
Power consumption (maximum) | 3.68 W | 4.80 W |
Anti-glare vs glossy finish | Anti-glare | Anti-glare |
Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint reader of your Dell Pro 14 Essential PV14255.
ⓘ NOTE: The fingerprint reader is on the power button.
Description | Option one | Option two |
---|---|---|
Sensor technology | Capacitive | Capacitive |
Sensor resolution | 500 dpi | 508 dpi |
Sensor pixel size | 108 mm x 88 mm | 108 mm x 88 mm |
GPU-Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Dell Pro 14 Essential PV14255.
Controller | Memory size | Processor |
---|---|---|
AMD Radeon Graphics | Shared system memory | AMD Ryzen 5 220/AMD Ryzen 7 250 |
AMD Radeon 820M Graphics | Shared system memory | AMD Ryzen AI 5 330 |
AMD Radeon 860M Graphics | Shared system memory | AMD Ryzen AI 7 350 |
Multiple display support matrix
The following table lists the multiple display support matrix for your Dell Pro 14 Essential PV14255.
Graphics Card | Direct Graphics Controller Direct Output Mode | Supported external displays with computer internal display on | Supported external displays with computer internal display off |
---|---|---|---|
AMD Radeon Graphics | Not supported | 3 | 4 |
AMD Radeon 820M Graphics | Not supported | 3 | 4 |
AMD Radeon 860M Graphics | Not supported | 3 | 4 |
Operating and storage environment
This table lists the operating and storage specifications of your Dell Pro 14 Essential PV14255.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Description | Operating | Storage |
---|---|---|
Temperature range | 0°C to 40°C (32 °F to 104°F) | -40°C to 65°C (-40°F to 149°F) |
Relative humidity (maximum) | 90% (non-condensing) | 95% (non-condensing) |
Vibration (maximum)* | 0.66 GRMS | Not Applicable |
Shock (maximum) | 140 G† | Not Applicable |
Altitude range | Not Applicable | Not Applicable |
* Measured using a random vibration spectrum that simulates the user environment.
† Measured using a 2 ms half-sine pulse.
⚠️ CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
Dell support policy
For information about Dell support policy, search Dell Support Site.
ComfortView
❗ WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes.
ComfortView mode can be enabled and configured using the Dell CinemaColor application.
ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays.
To reduce the risk of eye strain, it is also recommended that you:
- Position the display at a comfortable viewing distance between 20 and 28 inches (50 cm and 70 cm) from your eyes.
- Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
- Take an extended break for 20 minutes every two hours.
- Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
ComfortView Plus
❗ WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
The display on this computer is designed to minimize blue light and complies with TÜV Rheinland's requirement for low blue light displays.
Low blue light mode is enabled at the factory, so no further configuration is necessary.
To reduce the risk of eye strain, it is also recommended that you:
- Position the display at a comfortable viewing distance between 20 and 28 inches (50 cm and 70 cm) from your eyes.
- Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
- Take an extended break for 20 minutes every two hours.
- Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
Chapter 4: Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Self-help resources | Resource location |
---|---|
Information about Dell products and services | Dell Site |
Contact Support | In Windows search, type Contact Support, and press Enter. |
Online help for operating system | Windows Support Site Linux Support Site |
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals, and documents. | Your Dell computer is uniquely identified using a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at Dell Support Site. For more information about how to find the Service Tag for your computer, see Locate the Service Tag on your computer. |
Dell knowledge base articles | 1. Go to Dell Support Site. 2. On the menu bar at the top of the Support page, select Support > Support Library. 3. In the Search field on the Support Library page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. |
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see Dell Support Site.
ⓘ NOTE: Availability of the services may vary depending on the country or region, and product.
ⓘ NOTE: If you do not have an active Internet connection, you can find contact information in your purchase invoice, packing slip, bill, or Dell product catalog.
Chapter 5: Revision history
Tracks all updates that are made to the document. It typically includes the date of change, version number, and a brief description of the modification. This log helps maintain transparency, accountability, and a clear timeline of progress.
Revision | Date | Description |
---|---|---|
A00 | 08-29-2025 | Original publish date. |