User Manual for elo models including: E413211, UM600555 Rev B, E413211 Android Point of Sale System, E413211, Android Point of Sale System, of Sale System, Sale System, System
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DocumentDocumentUSER MANUAL Elo Touch Solutions i-series 4.0 Value Models User Manual i-series 4.0 UM600555 Rev B page 1 of 79 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. AndroidTM with Google Play services Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc., and its Affiliates (collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates. User Manual i-series 4.0 UM600555 Rev B page 2 of 78 Contents Section 1 Introduction............................................................................................................................................................................................................................. 6 Product Description............................................................................................................................................................................................................................................................................................................7 Overview Specifications ................................................................................................................................................................................................................................................................................................. 7 Features: i-series 4.0 ............................................................................................................................................................................................................................................................................................................ 8 Section 2 Getting started ........................................................................................................................................................................................................................ 9 Unpacking .........................................................................................................................................................................................................................................................................................................................10 How to Install Power over Ethernet ................................................................................................................................................................................................................................................................................12 Power Button.....................................................................................................................................................................................................................................................................................................................14 Power LED Status ..............................................................................................................................................................................................................................................................................................................15 Elo Hub Home Screen Enroll with Eloview...................................................................................................................................................................................................................................................................18 Android Lock and Home Screens GMS ......................................................................................................................................................................................................................................................................20 Section 3 Android system setting ......................................................................................................................................................................................................... 25 Network & Internet ...........................................................................................................................................................................................................................................................................................................26 Wi-Fi hotspot ......................................................................................................................................................................................................................................................................................................................27 Connected devices.........................................................................................................................................................................................................................................................................................................29 PoE Power Manager ........................................................................................................................................................................................................................................................................................................33 Apps & Notifications.........................................................................................................................................................................................................................................................................................................35 Display ................................................................................................................................................................................................................................................................................................................................ 38 Screen timeout .................................................................................................................................................................................................................................................................................................................38 Auto-rotation screen ........................................................................................................................................................................................................................................................................................................39 Font size..............................................................................................................................................................................................................................................................................................................................39 Display size.........................................................................................................................................................................................................................................................................................................................39 Sound ................................................................................................................................................................................................................................................................................................................................. 42 Storage ..............................................................................................................................................................................................................................................................................................................................46 Storage Manager .............................................................................................................................................................................................................................................................................................................46 User Manual i-series 4.0 UM600555 Rev B page 3 of 78 Privacy ...............................................................................................................................................................................................................................................................................................................................47 Location ............................................................................................................................................................................................................................................................................................................................. 48 Security............................................................................................................................................................................................................................................................................................................................... 49 Accounts ...........................................................................................................................................................................................................................................................................................................................52 Accessibility .......................................................................................................................................................................................................................................................................................................................53 Digitial Wellbeing & parental controls ...........................................................................................................................................................................................................................................................................55 System ................................................................................................................................................................................................................................................................................................................................56 Reset options.....................................................................................................................................................................................................................................................................................................................59 Multiple users .....................................................................................................................................................................................................................................................................................................................59 To switch users...................................................................................................................................................................................................................................................................................................................59 To add user........................................................................................................................................................................................................................................................................................................................59 To delete guest from the device .................................................................................................................................................................................................................................................................................... 60 To rename Admin Profile info..........................................................................................................................................................................................................................................................................................60 Developer .......................................................................................................................................................................................................................................................................................................................... 60 About tablet......................................................................................................................................................................................................................................................................................................................61 Section 4: Operational ......................................................................................................................................................................................................................... 62 About Camera App ........................................................................................................................................................................................................................................................................................................63 Take a Picture and Record Video..................................................................................................................................................................................................................................................................................64 Take a Screenshot ............................................................................................................................................................................................................................................................................................................65 Android File Application .................................................................................................................................................................................................................................................................................................. 65 General-purpose Input/Output (GPIO) Support ..........................................................................................................................................................................................................................................................67 About Android Debug Bridge (ADB) control ................................................................................................................................................................................................................................................................68 Factory Full Reset ..............................................................................................................................................................................................................................................................................................................69 Optional Peripherals.........................................................................................................................................................................................................................................................................................................70 Section 5: Technical Support and Maintenance................................................................................................................................................................................... 71 Technical Assistance ........................................................................................................................................................................................................................................................................................................ 71 Elo I-series 4.0 Care and Handling..................................................................................................................................................................................................................................................................................72 User Manual i-series 4.0 UM600555 Rev B page 4 of 78 Section 6: Regulatory Information ........................................................................................................................................................................................................ 73 Electrical Safety Information ........................................................................................................................................................................................................................................................................................... 73 Emissions and Immunity Information ..............................................................................................................................................................................................................................................................................73 Radio Equipment Directive ............................................................................................................................................................................................................................................................................................. 75 Agency Certifications ......................................................................................................................................................................................................................................................................................................77 Waste Electrical & Electronic Equipment Directive (WEEE) ........................................................................................................................................................................................................................................ 77 Section 7: Warranty Information........................................................................................................................................................................................................... 78 User Manual i-series 4.0 UM600555 Rev B page 5 of 78 Section 1 Introduction User Manual i-series 4.0 UM600555 Rev B page 6 of 78 Product Description Your new I-Series 4.0 Android Interactive Signage system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 4.0 system. Overview Specifications Feature Operating System Processor Memory Internal Storage Display Aspect Ratio Touch Screen Camera Micro-SD Wi-Fi + Bluetooth Microphone Speaker USB Port Micro-USB port Specification Android 10 Rockchip RK3399 4GB RAM 32GB NAND flash memory 10.1 1280x 800 15.6 1920 x 1080 22 1920 x 1080 10.1 - 16:10 15.6 and 22 - 16:9 Capacitive touch; up to 10 touches 5MP - 2592*1944, Auto Focus Support for microSD cards (up to 128GB) IEEE 802.11a/b/g/n/ac + Bluetooth 5.0 with BLE Analog Mic 2x 2W RMS Stereo 1x Type-C 1x USB 3.0 Type A 4x micro-USB ports Micro USB2.0 *4 load to 5V, Support for 1.2A on one port and 500mA for the remaining three ports User Manual i-series 4.0 UM600555 Rev B page 7 of 78 Features: i-series 4.0 User Manual i-series 4.0 UM600555 Rev B page 8 of 78 Section 2 Getting Started User Manual i-series 4.0 UM600555 Rev B page 9 of 78 Unpacking Verify that the box contains: · Elo i-series 4.0 · Power Brick · Region Specific power cable · Quick Install Guide Remove all protective materials from the device. Inspect the device for damage. Report immediately if system has damage and/or missing items as listed above. Wall mount For 10inch mode, A four-hole 75x75 mm a mounting pattern for M4*6 screws are available. The VESA FDMI-compliant mounting is coded: VESA MIS-D, 75,C User Manual i-series 4.0 UM600555 Rev B page 10 of 78 For 15inch mode, A four-hole 75x75 mm and 100x100 mm mounting patterns for M4*6 screws are available. The VESA FDMI-compliant mounting is coded: VESA MIS-D, 75,C and VESA MIS-D, 100,C For 22inch mode, A four-hole 75x75 mm and 100x100 mm mounting patterns for M4*6 screws are available. The VESA FDMI-compliant mounting is coded: VESA MIS-D, 75,C and VESA MIS-D, 100,C User Manual i-series 4.0 UM600555 Rev B page 11 of 78 How to Install Power over Ethernet · Unscrew the PoE cover from the back of the device. · Mount the PoE module so that the pins line up with the mating receptacle. User Manual i-series 4.0 UM600555 Rev B page 12 of 78 User Manual i-series 4.0 UM600555 Rev B page 13 of 78 POE source must be UL / CUL Listed and have the mark showing that it is an approved equipment. POE source must conform to standard POE+ (802.3at Type 2) Warning: When using POE, do not connect the Ethernet cable before connecting the POE module. Wallmounting Option: Use any standard VESA mount to wallmount the I-Series 2.0 when PoE is installed. Power Button User Manual i-series 4.0 UM600555 Rev B page 14 of 78 Note: As soon as power is applied to the system, the device will boot up. Do not touch the screen during system boot up. · To turn ON the system, press power button for 500 milliseconds. · To Shut down or Restart, press and hold the power button for more than 2 seconds and follow the on-screen display menu. · To force the system to Shutdown, press and hold the power button for 12 seconds. · To bring the system out of sleep/standby mode, either press the power button once or touch the screen. Power LED Status POWER LED STATUS OFF Solid White Solid Orange Blinking White DESCRIPTION OFF Power ON Power OFF Idle Mode The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications available on the Elo website www.elotouch.com. To bring the system out of sleep/standby mode, press the power button once. If the system is in sleep mode, touching the screen will wake up the system If long periods of non-use are planned, turn off and unplug your Elo I-Series 4.0 to save power. The maximum voltage, frequency and current for the systems are provided in the power ratings table below: User Manual i-series 4.0 UM600555 Rev B page 15 of 78 Power / Function Buttons Features and Gestures Power button On-Screen display menu If the power button is pressed for more than 2 seconds, a pop-up screen menu will appear. Android Home Eloview For shutting down the system For rebooting the system For shutting down the system For rebooting the system For Bug Report For taking screenshot For Emergency calling User Manual i-series 4.0 UM600555 Rev B page 16 of 78 Out of Box Experience (OOBE) Step 1: · Tap anywhere to proceed with set up. Step 2: · Connect to Wi-Fi or tap "SetS up offline" to skip Wi-Fi set up. · To enroll with EloView you must connect to WiFi. Step 3: · Choose the following set up method. · Follow on-screen instruction to complete the set up. User Manual i-series 4.0 UM600555 Rev B page 17 of 78 Elo Hub Home Screen Enroll with Eloview Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information The Elo Hub Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here. Note: The images below may appear different from the actual device. Notification Bar Status Bar Elo View Quick Settings Shortcut Icons Navigation Bar Recent App - Return to the previous page. Home - Return to the home screen. Back - Switch between recently used apps. User Manual i-series 4.0 Navigation Bar UM600555 Rev B page 18 of 78 Elo Hub Quick Settings To access the Quick Settings, tap 3 lines menu from Elo Hub Home Screen. Located on the upper right side. Settings: Wi-Fi Bluetooth Battery · Tap an Icon once to enable or disable. · Press and hold an Icon to access the settings. Exit Brightness Move the slider bar left or right to adjust the brightness level. Volume Move slide bar Left or Right to adjust the volume. Shortcut to Android System Settings Navigation Bar User Manual i-series 4.0 UM600555 Rev B page 19 of 78 Android Lock and Home Screens GMS Note: The images below may appear different from the actual computer. Notifications Lock Screen Lock Feature Home Screen Status Bar Time & Date Shortcut Icon Google apps (Bundle) Navigation Bar Search Bar Home Screen is the starting point for navigating the i-series device. You can place your favorite apps and widgets here. · To unlock the screen to Home Screen, swipe up on the Lock Screen. Note: The default security is Swipe. Refer to Security settings section in this manual for advanced settings. · To Lock the screen, press the power button once. Navigation Bar Recent App - Return to the previous page. Home - Return to the home screen. Back - Switch between recently used apps. User Manual i-series 4.0 UM600555 Rev B page 20 of 78 Android Notification Panel The notification panel allows for quick access to setting shortcuts and notification alerts. Note: The images below may appear different from the actual device. Quick Settings Bar Notifications Notification Setting Navigation Bar To open the Notification Panel · From the Home Screen, swipe down from the top of the touch screen. · To clear a single notification alert, drag the notification all the way to the left or right. · To clear all notification alerts, tap "Clear". · To customize notification alerts, drag the notification halfway to the left or right then tap · To exit, tap the Navigation Bar feature or swipe up the notification alert menu. setting. User Manual i-series 4.0 UM600555 Rev B page 21 of 78 Android Quick Acess Panel Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to Android System Settings. Note: The images below may appear different from the actual computer. Quick Access Panel Wi-Fi Bluetooth Do not Disturb Auto-rotation Airplane Mode Screen cast idle mode · Tap an Icon once to enable or disable. · Press and hold an Icon to access the settings. Brightness Move the slider bar left or right to adjust screen brightness. Shortcut to Android System Settings Navigation Bar To open the Full Quick Access Panel · From the Lock Screen, swipe down from top of the touch screen once. · From the Home Screen, swipe down with two fingers from top of the touch screen. · If the Notification Panel is open swipe down from the Quick Settings bar. · For additional shortcut Icon's swipe screen from right to left. · Tap Navigation Bar to exit. User Manual i-series 4.0 UM600555 Rev B page 22 of 78 Android Application Drawer & Google Application The application drawer is a menu containing all of the applications installed on the device including Android System Settings. This is different from the Home Screen, as it contains every installed app and cannot be customized. Note: The images below may appear different from the actual computer. Google Application To open the Application Drawer (Manager) · Swipe up the Navigation Bar from the Home screen. · To open an application, tap once. · To exit from the Application Drawer, tap the Navigation Bar or swipe down. User Manual i-series 4.0 UM600555 Rev B page 23 of 78 Customize and add a shortcut to the Home Screen. Note: The images below may appear different from the actual computer. · From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen. · Drag the Icon into new location and release. · To cancel, drag the icon to "X Cancel". · To remove a shortcut Icon from home screen, press and hold the Icon then drag the Icon to "X Remove". · To uninstall an app, press and hold then drag the icon to "Uninstall". User Manual i-series 4.0 UM600555 Rev B page 24 of 78 Section 3 Android System Settings The Android System Settings menu allows you to control most aspects of your device everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. User Manual i-series 4.0 UM600555 Rev B page 25 of 78 Network & Internet The Network & Internet application allows you to access Wi-Fi, Airplane Mode, Mobile plan, Hotspot, Tethering and Advanced settings of Data Saver, VPN and DNS. To set up Network and Internet, enter Android Settings Network & Internet Wi-Fi · Tap Wi-Fi. · Tap Use Wi-Fi to enable . · From the list, select a wireless network. · When prompted enter the network password. · Tap Connect. For additional Network detail information's (IP address, Security, Frequency and Advanced), tap xfinitywifi). setting of the network (e.g. Wireless network setting Joining Wi-Fi using QR code · From the list of saved Wi-Fi scroll down and tap . · Tap (QR code) icon to the right of Add network. · Position the viewfinder over the QR code on another device. Sharing Wi-Fi using QR code · Tap setting of the connected device. · Tap (Share) icon. User Manual i-series 4.0 UM600555 Rev B page 26 of 78 Disconnecting a connected Wireless Network · Tap setting of the connected device. · Tap (FORGET) icon to disconnect. Ethernet Note: To connect the i-series 4.0 to Ethernet, when available, the i-series 4.0 will automatically prioritize the ethernet connection. If the i-series 4.0 does not, please follow the steps below. · Set Ethernet to disable. · Go to Wi-Fi settings, tap Use Ethernet to disable . · Tap Ethernet. Airplane mode This will disable all of the wireless transmission functions. Including cellular, Wi-Fi, and Bluetooth. · To enable , tap Airplane mode. Hotspot & tethering Wi-Fi hotspot This feature is for sharing Internet network connection with another device using Wi-Fi. Note: The i-series 4.0 must be connected to Wi-Fi. See Network & Internet connection on this user manual. · Tap Hotspot and tethering. · Tap Wi-Fi hotspot. · Tap toggle switch to ON . · Tap QR code. · The QR code is for another device to scan the password for easy connect. · To enter manually the password, tap Hotspot password. USB tethering This feature is for sharing Internet connection to another device using a USB cable. Note: The USB cable must be connected first from i-series 4.0 to another device or PC. See Connected device USB on this user manual. · Tap Hotspot and tethering. · Tap USB tethering, to enable . User Manual i-series 4.0 UM600555 Rev B page 27 of 78 Bluetooth tethering This feature is for sharing internet network connection to another device using Bluetooth. Note: The Bluetooth must be paired first from i-series 4.0 to another device or PC. See Connected devices Bluetooth on this user manual. · Tap Hotspot and tethering. · To enable , tap Bluetooth tethering. Data Saver This feature is for saving data if the internet network connection is on a metered device. Note: The Bluetooth must be paired first from i-series 4.0 to another device or PC. See Connected devices Bluetooth on this user manual. · Tap Data Saver · To enable , tap Use Data Saver User Manual i-series 4.0 UM600555 Rev B page 28 of 78 Connected devices The Connected devices application allows you to pair Bluetooth devices, NFC, and USB (Tethering File transfer MDI and PTP) To setup, enter Android Settings Connected devices USB Note: To activate the USB settings, connect the USB cable from the i-series 4.0 to another device or PC. Once the i-series detects the external computer, it will become available in the USB preference settings. · Tap USB. · From USB Preferences under USE USB FOR choose and tap a feature to enable. File transfer This will share i-series 4.0 internal and SD shared storage. USB tethering This will share internet network connection. PTP - Picture Transfer Protocol. No data transfer (Default Setting) No data will be transferred even if the USB cable is connected. Bluetooth Note: Make sure the BT device is on and is discoverable. · Tap Connection preferences. · Tap Bluetooth. · Tap toggle switch to ON . · Tap + Pair new device. · From Available devices screen, tap a device to pair. User Manual i-series 4.0 UM600555 Rev B page 29 of 78 · When a pairing request message appears. · Verify the pairing number is the same. · If the pairing requests a PIN, enter the PIN. · Tap PAIR, to connect. · When the Bluetooth device is successfully connected to i-series 4.0, the connection will show as Active or Connected. Unpair a paired Bluetooth Device · Navigate back to `Connected devices' screen, from AVAILABLE MEDIA DEVICES or PREVIOUSLY CONNECTED DEVICES. · Tap settings of the connected device (e.g. JBL Flip 3). BT Device Setting · In the settings menu, it is possible to DISCONNECT, FORGET (to unpair the device) and to enable and disable Phone calls, Media audio and Contact sharing. Cast This allows to mirror the i-series display onto a wireless display device (e.g. Smart TV). Note: Make sure the wireless display capable device and i-series 4.0 are on the same wireless network. See Network & Internet connection on this user manual. User Manual i-series 4.0 UM600555 Rev B page 30 of 78 · Tap Connection preferences. · Tap Cast. · Tap 3-dots menu. · Tap Enable wireless display to begin scanning for compatible displays. · From the list, tap a wireless display (e.g. TV). From the Wireless Display device (TV), if promoted tap Allow. Disconnect and forget a connected wireless display · To stop the device from casting, tap the connected wireless display (e.g. TV). · Tap DISCONNECT. Wireless Display name To forget a device · Tap setting of connected wireless display. · From wireless display options screen, tap FORGET. Device Setting To stop scanning available wireless display to cast User Manual i-series 4.0 UM600555 Rev B page 31 of 78 · Tap 3-dots menu. · Tap Enable wireless display to be unchecked Printing Note: Make sure i-series 4.0 and printer are connected to the same network. · Tap Connection preferences. · Tap Printing. · Tap Default Print Service. · Tap toggle switch to ON . · Tap 3-dots menu. · Tap Add printer. To add a printer using Wi-Fi printer: · Tap Wi-Fi direct printing to enable . · If prompted, tap `ALLOW ONLY WHILE USING THE APP' to allow the device. · Tap Wi-Fi Direct printers to start searching for a Wi-Fi printer to add. · Tap the printer's name to connect. To add a printer entering IP address: · Tap Add printer by IP address. · Enter the printer's IP address. · Files received via Bluetooth This menu will show a list of all the files that have been transferred via Bluetooth. User Manual i-series 4.0 UM600555 Rev B page 32 of 78 PoE Power Manager When Power over Ethernet is being used, the PoE power manager allows the ability to enable and disable available features. Note: 25.5W is the maximum available power when using the PoE module. When system is powered by POE module, type-C /USB3.0 port/Micro-USB2.0 power was turned off by default setting. This equipment is only to be connected to PoE networks without routing to outside plants. User Manual i-series 4.0 UM600555 Rev B page 33 of 78 USB port Each USB port power could be enable and disable by API control. User Manual i-series 4.0 UM600555 Rev B page 34 of 78 Apps & Notifications App & Notification settings are to streamline app alerts by changing which apps send notifications and how the notifications alert you. To manage App & Notification, enter Android Settings App & Notification Setting notifications · In the Recently opened apps, tap SEE ALL APPS or App info. · From App Info screen tap an App to set the notification (e.g. Android Keyboard). In the App property settings you can also DISABLE, ENABLE, and FORCE STOP the app. · To enable or disable notifications, tap Notifications. Then select Show notifications. · To add a dot for unread notifications, tap Advanced then tap Allow notification dot. Resetting app preferences This will not lose any app data. · Tap 3-dots menu from App Info screen. · Tap Reset app preferences then tap RESET APP. Setting Permission manager to an application · To manage a preference's permissions to an app (e.g. Android Keyboard), tap Permissions. User Manual i-series 4.0 UM600555 Rev B page 35 of 78 · To allow a permission to an application, tap an app from DENIED menu. · To deny a permission to an application, tap an app from ALLOWED menu. Setting notifications in the lock screen · To set up notification in the lock screen from Apps and notification screen, tap Notifications. · Tap Notification on lock screen. Then follow on-screen instruction on how notifications appear in the lock screen. For additional settings · Tap Advanced. · Tap a feature to enable or disable. Setting Permission manager on apps using storage, phone, and location · To give permission to an app, tap Permission manager from Apps and notifications screen. · In the menu of permission manager, tap an app to manage that app's permissions (e.g. Camera). · From the camera properties, choose an app to manage. · To allow a permission to an application, tap an app from DENIED menu. User Manual i-series 4.0 UM600555 Rev B page 36 of 78 · To deny a permission to an application, tap an app from ALLOWED menu. User Manual i-series 4.0 UM600555 Rev B page 37 of 78 Display The Display application manages the screen's display settings. To modify Display settings, enter Android Settings Display Auto Idle mode · Tap Auto idle mode to enable or disable . · When enabled, the backlight will turn off between the hours of 00:00 and 06:00 daily. Brightness Level · Tap Brightness level. · Move the slider bar right or left to adjust the screen's brightness. Dark theme · To switch screen theme between dark (black color) or light (white color), enable Wallpaper · Tap Wallpaper. · Select a wallpaper from the following options. Live Wallpapers Snapdragon Gallery Download Picture Screenshot · Select an image or picture you want as a wallpaper from the folders. · Tap SET WALLPAPER. or disable . Advanced Screen timeout · Tap Screen timeout. · Select the time limit from the following option. User Manual i-series 4.0 UM600555 Rev B page 38 of 78 · Tap to save. Auto-rotation screen · Tap Auto-rotation screen to enable or disable. Font size · Tap Font size. · Move the slider bar left or right to adjust the text size. Display size · Tap Display size. · Move the slider bar to left or right to adjust the screen size. Screen saver · Tap Screen saver. · Tap Current screen saver to make changes to the current settings. · Select a screen saver from Clock, Colors, Photo Frame, and Photo Table. · For additional clock, Photo Frame, and Photo Table screen savers, tap setting. User Manual i-series 4.0 UM600555 Rev B page 39 of 78 · To activate Screen saver, tap START NOW. User Manual i-series 4.0 UM600555 Rev B page 40 of 78 HDMI Tap HDMI and select screen Zoom to adjust display size Screen Orientation · Tap Screen Orientation. · Select the orientation from the following option. · Tap to save. Touch through · Tap enable to enter touch through mode and default is normal mode User Manual i-series 4.0 UM600555 Rev B page 41 of 78 Sound The sound application is to manage audio, vibration and Do not Disturb features. To modify settings, enter Android Settings Sound Volumes · To decrease or increase the following sound volume, drag slider left or right. Do not Disturb · Tap Do not Disturb. · Tap TURN ON NOW, to enable Do not Disturb, To manage settings, tap a feature you wish to manage and follow on-screen instructions to complete the set up. · To disable, tap TURN OFF NOW User Manual i-series 4.0 UM600555 Rev B page 42 of 78 Shortcut to Prevent Ringing · Tap Shortcut to prevent ringing. · Tap toggle switch to enable. · Select from the following options. · To disable , tap toggle switch. Default Notification Sound · Tap Default notification sound. · Select a sound from the list (e.g. Pixie Dust) and tap OK to save. Default Alarm Sound · Tap Default Alarm sound. · Select an alarm sound from the list (e.g. Cesium) and tap OK to save. User Manual i-series 4.0 UM600555 Rev B page 43 of 78 Audio Policy · Select to audio output port. · Default is Auto User Manual i-series 4.0 UM600555 Rev B page 44 of 78 Advanced · To enable or disable on the following features below, tap a feature. User Manual i-series 4.0 UM600555 Rev B page 45 of 78 Storage To manage Storage, enter Android Settings Storage Internal Shared Storage · To check the status of internal memory storage, tap Internal Shared storage. Storage Manager This feature is to help free up storage space, storage manager removes backed up photos and video from the device. · To enable or disable , tap Storage manager. · To make changes to set days on removing photos and videos, tap Remove photos & Videos. User Manual i-series 4.0 UM600555 Rev B page 46 of 78 Privacy The Privacy application is to give you control over what permissions of applications can have. To manage permission, enter Android Settings Privacy Permission Manger This is to grant permission of an App that uses storage, phone, and location. · To manage permissions to an app, tap Permission manager. · From the menu of permission manager, tap an app you wish to manage (e.g. Camera). · From the camera property shows what applications has camera permissions. · To allow a permission to an application, tap an app from DENIED menu. · To deny a permission to an application, tap an app from ALLOWED menu. Show passwords This will display character briefly as you type a password. · To enable and disable , tap Show passwords. Lock screen This will show all notification content in the lock screen. · To enable and disable , tap Lock screen. User Manual i-series 4.0 UM600555 Rev B page 47 of 78 Location To modify Locations settings, enter Android Settings Location · Tap Location. · To enable or disable, tap Use location · For apps have requested location recently, tap See all. · To update permission, tap App permission. · To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime. This can be used to improve location-based features and services. User Manual i-series 4.0 UM600555 Rev B page 48 of 78 Security To change Security settings, enter Android Settings Security Security Status Google Play Protect · Scans all apps to find any viruses. Find My Device · Once an account is associated with the device, it can be found if the device is misplaced. Security Update · Will provide details about when the last security update was conducted Screen Lock · Tap Screen lock. · From the menu select a security you wish to set. The default security is Swipe. Swipe Security · Tap Swipe. Pattern Security · Tap Pattern. · Tap YES. · Draw a Pattern for security (see image for an example) and tap NEXT. · Draw the same pattern again and tap CONFIRM. · Follow on-screen instruction and tap DONE. User Manual i-series 4.0 UM600555 Rev B page 49 of 78 Pin Security · · · Tap PIN Tap YES. Enter a PIN number must be at least 4 digits minimum and tap NEXT. · Re-enter PIN numbers and tap CONFIRM. · Follow on-screen instruction and tap DONE. Password Security · Tap Password. · Tap YES. · Enter a password, must be at least 4 characters minimum and tap NEXT. · Re-enter password and tap CONFIRM. · Follow on-screen instruction and tap DONE. Remove Screen Lock · To remove screen lock, tap Screen lock. · If prompted enter the Password (only applicable for PIN, PATTERN and PASSWORD security). · Tap None to remove screen lock. User Manual i-series 4.0 UM600555 Rev B page 50 of 78 · Tap YES. · Tap REMOVE to confirm. User Manual i-series 4.0 UM600555 Rev B page 51 of 78 Accounts To add an account, enter Android Settings Accounts · To set up an account, tap Account. · Tap + Add account. · Enter an email account. · Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL IAMP). · Follow the on-screen instructions to complete the setup. User Manual i-series 4.0 UM600555 Rev B page 52 of 78 Accessibility The Accessibility is a large on-screen menu to control the Elo i-series device. You can control display, audio & on-screen text and more. To modify settings, enter Android Settings Accessibility · From the menu, select a feature to change the setting. · Select to Speak If enabled, will speak the text word when it is clicked on. · TalkBack If enabled, will provide feedback to use the device without having to look at it. · Text-to-speech output Will convert text into speech. There are also option to change the language, speech rate and pitch User Manual i-series 4.0 UM600555 Rev B page 53 of 78 · To enable or disable , tap the feature. · To adjust slide bar, drag slider right or left. · For other settings, tap the feature and follow the on-screen instruction to complete the setup. User Manual i-series 4.0 UM600555 Rev B page 54 of 78 Digitial Wellbeing & parental controls · Digital Wellbeing and Parental controls are available here. User Manual i-series 4.0 UM600555 Rev B page 55 of 78 System To modify settings, enter Android Settings System Languages & input · To change language, tap Languages & input. · Tap Language. · Tap + Add a language, then choose from the list of languages to add (e.g. Espanol). · After choosing a language, tap 3-dots menu then tap Remove. · To change a language e.g. from English to Espanol, tap English then tap . · Tap OK to remove selected language. Gestures User Manual i-series 4.0 UM600555 Rev B page 56 of 78 · Tap Gestures. For camera gesture · Tap Jump to camera. · Tap Jump to camera to enable or disable . When set to enable, pressing power button twice will activate, the digital camera. For notification volume gesture · Tap Preventing ringing · Tap toggle switch to ON or OFF. When set to Vibrate mode and notification volume is active, pressing power + volume up buttons together, the notification volume will be set to vibrate mode. The vibrate mode Icon will also show into status bar. When set to Mute mode and notification volume is active, pressing power + volume up buttons together, the notification volume will be muted. The mute Icon will also show into status bar. Date & Time User Manual i-series 4.0 UM600555 Rev B page 57 of 78 Note: The recommended setting for "Date and Time" is to use, "USE network provided time". And for Time zone when is set to "USE network provided zone", you need a sim card to work. For manual settings: · Tap Date & Time. · To set Date and Time manually, tap Use network-provided time. · Tap Date. · Tap Time. · To set time zone, tap network -provided time and select your time zone. · To set to 12 hours format, tap Use locale default. · To set 24 formants, tap Use 24-hours format. User Manual i-series 4.0 UM600555 Rev B page 58 of 78 Advanced Reset options · To select a following option to reset, tap Reset options. · From the list, select an item to reset then tap to execute and follow on-screen instruction. Multiple users · Tap Multiple users. · Tap toggle switch to ON. To switch users · Tap a user or name from the following option. To add user Note: only admin can add users. · Tap + Add user or profile. · To set up apps and contents for the user, tap User. Follow on-screen instructions to complete account set up. · To set up restriction access to apps and content for the users, tap Restricted profile. Follow on-screen instructions to complete account set up. User Manual i-series 4.0 UM600555 Rev B page 59 of 78 To delete guest from the device · Tap 3-dot menu from Multiple Users screen. · Tap Delete Guest from this device. To rename Admin Profile info · Tap admin · Enter the name. · Tap OK to save. Developer (Accessing developer option menu) · To access Developer option menu, go to About tablet Build number. · Tap Build number 7 times. When successfully done you will see the message "You are now a developer". · Then go back to System Advanced. User Manual i-series 4.0 UM600555 Rev B page 60 of 78 About tablet For viewing specific information of i-series device. To view and modify settings, enter Android Settings About phone - Tap once to change the device name. - Tap once to view add, and update emergency information. - Tap once to view. - Tap once to view Model, Hardware and Serial number information. - Elo i-series Model description. - Tap once to view Android version, Security, Google Play system update, Baseband version, Kernel version and Build number. - IP address information. - Network MAC address information. - Bluetooth address information. - Total time system has been in operation. - Tap 7 times to access Developer options menu in the System Advanced settings. User Manual i-series 4.0 UM600555 Rev B page 61 of 78 Section 4 Operational User Manual i-series 4.0 UM600555 Rev B page 62 of 78 About Camera App Camera Features Camera Options Switch to video mode Shutter Release icon Switch - A switch between Camera to Video. Shutter Release - For taking picture. All other option available by clicking the gearhead icon are listed in the table below. User Manual i-series 4.0 UM600555 Rev B page 63 of 78 Take a Picture and Record Video · Tap camera app to access the Digital camera. · To change camera and video settings, see features. · From the switch, located on left side of hidden area, swipe right to get the following options. For Video recording, tap Video Icon. To record videos, tap capture Icon. To mute and unmute sound while recording, tap microphone Icon. When finished recording, tap stop Icon For camera, tap Camera Icon. To take pictures, tap shutter release Icon. To enable and disable shutter sound, go to advanced settings. See camera features. To zoom an object or scene place two fingers on the screen together, spreads them apart to zoom in and pinch to zoom out. To auto focus an object or scene, tap touch screen. To view pictures and play recorded videos, tap gallery. To play recorded video, tap play. User Manual i-series 4.0 UM600555 Rev B page 64 of 78 Take a Screenshot For capturing an image of the screen. The device will automatically save the image in the File folder application. · Press the power button for more than 2 seconds and a pop-up screen menu will appear then tap screenshot. Android File Application The Android File Manager app helps to manage, delete, print, shares and transfer files between the mobile storage and a computer. To access pictures, videos, screenshots, audios, downloads, and mobile internal / external storage, go to application drawer. · Tap file application from the application drawer. · Tap 3 lines menu and choose one of the following options. · Tap Image Icon for pictures and screenshots. Tap Camera folder for photos. Tap Screenshots folder for screenshot images. Tap Video for recorded videos. Tap Camera folder. Tap Tap Tap Audio for recorded audios. for Downloaded items. for mobile internal storage folders. Tap for mobile external storage folders. Delete Files · To delete files from the folders above, press and hold an item or tap · Tap to delete. · Tap OK to confirm. 3 dots menu to select all items in the folder. User Manual i-series 4.0 UM600555 Rev B page 65 of 78 Copy and Move Files · To copy or move files into new location press and hold an item from the folders above or tap 3 dots menu to select all items in the folder. · Tap · Tap 3 dots menu again and choose "Copy to" or "Move to". 3 lines menu and choose from the following options where you want to move or copy the item. · To create a new folder, tap 3 dots menu. · Rename the folder. · Tap Copy or Move to confirm. · Print File · Note: To print you must set a printer. See Android Settings Connected device Print. · To print files from the folders above, tap an item once. · Tap 3 dots menu and tap Print. Share Files Note: Make sure both device Bluetooth are paired. See Connected devices Bluetooth on this user manual. · To share files from the folders above, press and hold an item. · tap share Icon. · To share via Bluetooth, tap Bluetooth Icon. · To share via Email, tap email Icon · For more options hold an item from the folders above. · Tap 3 dots menu and choose from the following options and follow on-screen instructions. User Manual i-series 4.0 UM600555 Rev B page 66 of 78 General-purpose Input/Output (GPIO) Support The I-Series 4.0 supports a GPIO which can be used to connect to peripherals such as a motion sensor. Elo has an optional GPIO cable (PN: E211544) with flying leads so that it is easy for users to connect their own peripherals. Pinout of the GPIO cable (PN: E086398): Red Wire: Pin 1 5 Volt output connection White Wire: Pin 2 Input connection 1 Green Wire: Pin 3 Input connection 2 Two Black Wires: Pin 4 and Pin 5 are tied to ground 5V, 200mA is the max voltage and current available via this GPIO port. G-Sensor All I-Series 4.0 units are equipped with a g-sensor and will rotate the video based on the orientation of the device. USB C Settings All i-series 4.0 device supports USB C video, audio and touch via the USB- C cable. The 15.6 and 22in i-series 4.0 device can also support power up to an Elo 1502L Touch monitor via the USB C cable when using the Elo 90W power supply. User Manual i-series 4.0 UM600555 Rev B page 67 of 78 About Android Debug Bridge (ADB) control Elo computer device supports debugging via Wi-Fi/Ethernet or using the USB cable, Type C to Type A cable. Set I-series 4.0 to (Developer) · Enter Android Settings About tablet Build Number. · Tap Build Number 7 times to enter developer mode. · Go back to the Settings à System à Advanced and you will see "Developer Options". · From Developer options on- screen display, enable the option called "USB debugging". To connect via Wi-Fi Ensure that your computer is online and not behind a firewall. · Find the IP address (by going to Settings Network & Internet Wi-Fi Tap the active connection Advanced IP Address. · On your host computer, use the command ADB connect <IP address> to be able to perform ADB actions. To connect via USB, perform the following steps · Ensure the USB cable is not connected to the i-series 4.0. · From the settings, enter Developers Options · Turn on the "Enable USB Debugging" option · Plug USB cable (type C) side into the computer device and (type A) to host PC. · In the host PC, input "ADB devices" to check if the Elo Computer serial number shows up. If it is there, then you have connected successfully. User Manual i-series 4.0 UM600555 Rev B page 68 of 78 Factory Full Reset A full factory reset should only performed if all other recovery methods have failed and all other troubleshooting options. Perfoming a full factory reset results in loss of data. This options will recover the original factory image state by erasing all data in the main storage on the Elo handheld computer. Note: Performing a factory reset on Android bootloader menu, if you added a Google Account to Elo handheld Computer make sure you have your Google credential (Username and password) associated with the Elo handheld computer. If you don't have it you will not be able to use the device after reset. This is a security measure that prevents unauthorized user from using the device if they do a factory reset on Android bootloader menu. To Reset · Enter Android Settings System Advanced Reset Options. · Tap Erase all data. · Under Erase all data (factory reset), tap Erase all data . · Under Erase all data?, tap Erase all data. · When successfully don, the device will auto reboot. User Manual i-series 4.0 UM600555 Rev B page 69 of 78 Optional Peripherals Part Number E413396 E572635 E134699 E201494 E134286 E001004 E001002 E651272 E644767 E093433 E393160 E384627 E361850 E926356 E534879 E809509 Comment Elo Power over Ethernet kit 90W power brick kit 3d Camera 2d Camera Kit for scanning fingerprints Kit for Near Field communication Kit for Magnetic strip reader GPIO version of the Status light kit USE version of the status light kit Kit for 1d barcode scanning Kit for 2d barcode scanning Kit for 2d barcode scanning Kit for 2d barcode scanning Kit for 2d barcode scanning Kit for Temperature sensing Expansion module kit User Manual i-series 4.0 UM600555 Rev B page 70 of 78 Section 5: Technical Support and Maintenance Technical Assistance Technical Specifications visit www.elotouch.com/products for technical specifications for this device Support visit www.elotouch.com/support for technical support Refer to last page for worldwide technical support phone numbers. User Manual Elo i-series 4.0 value UM600555 Rev B, page 71 of 78 Elo I-series 4.0 Care and Handling The following tips will help maintain optimal performance of your Elo I-series 4.0: · To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean. · Do not get liquids inside the unit. Do not spray the Elo product directly. Instead, use wet wipes, a sprayed cloth or a dampened cloth with the excess moisture squeezed off. · Select only non-abrasive cleaning wipes or cloths to avoid scratching touchscreens. · Avoid highly concentrated alcohol (> 70%), non-diluted bleach or ammonia solutions, as these may cause discoloration. · Wipe the surfaces with the appropriate wipes or cloths and approved cleaning products and allow them to dry. · For additional cleaning methods, recommended cleaning and disinfectant solutions, please visit https://www.elotouch.com/support/technical-support/cleaning User Manual Elo i-series 4.0 value UM600555 Rev B, page 72 of 78 Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power. The equipment power supply cord shall be connected to a socket-outlet with earthing connection. Emissions and Immunity Information Notice to Users in the United States: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by the party responsible for compliance could void the user`s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: --Reorient or relocate the receiving antenna. --Increase the separation between the equipment and receiver. --Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. --Consult the dealer or an experienced radio/TV technician for help. User Manual Elo i-series 4.0 value UM600555 Rev B, page 73 of 78 This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person. Notice to Users in Canada for IC compliance: This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada. CAN ICES-003 (A)/NMB-003(A) This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards: This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer's label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/ EU as indicated in European Standard EN 55032 Class A and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 62368-1. General Information to all Users: This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors. 1. In order to meet emission and immunity requirements, the user must observe the following: a. Use only the provided I/O cables to connect this digital device with any computer. b. To ensure compliance, use only the provided manufacturer's approved line cord. c. The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. User Manual Elo i-series 4.0 value UM600555 Rev B, page 74 of 78 2. If this equipment appears to cause interference with radio or television reception, or any other device: a. Verify as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: i. Move the digital device away from the affected receiver. ii. Reposition (turn) the digital device with respect to the affected receiver. iii. Reorient the affected receiver's antenna. iv. Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v. Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi. Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. Warnings The equipment power supply cord shall be connected to a socket-outlet with earthing connection. Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions Radio Equipment Directive Elo hereby declares that the radio equipment type, Elo handheld Computer, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only. User Manual Elo i-series 4.0 value UM600555 Rev B, page 75 of 78 Operation frequency and radio-frequency power are listed as below: · WLAN 802.11b/g/n/ac o 2400 - 2483.5MHz < 19 dBm EIRP o 5150 - 5250MHz < 19 dBm EIRP · BT 2400-2483.5MHz < 11 dBm EIRP ECC/DEC/ (04)08: The use of the frequency band 5 150-5 350 MHz is restricted to indoor operation because of the protection requirements of satellite services EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance. Identification mark the relevant technical documentation is held at: Elo Touch Solutions, Inc. 670 N. McCarthy Boulevard Suite 100 Milpitas, CA 95035 USA Model name ESY10I4 ESY15I4 ESY22I4 USA FCC ID RBWESYI4 RBWESYI4 RBWESYI4 Canada IC ID 10757B- ESYI4 10757B- ESYI4 10757B- ESYI4 User Manual Elo i-series 4.0 value UM600555 Rev B, page 76 of 78 Agency Certifications The following certifications and marks have been issued or declared for this peripheral: · UL, FCC (US) Class A · cUL, IC (Canada) · CB (International Safety) · CE (Europe) Class A · VCCI (Japan) · RCM (Australia) · ANATEL(Brazil) · NOM(Mexico) Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit www.elotouch.com/e-waste-recycling-program/. Replace the battery with same type only. Improper replacement of battery may cause in risk of burns, fire, and explosions. Dispose the battery according to local regulations. Risk of fire and burns if properly handled. Do not open and crush, heat above 60° C / 140° F or incinerate. If there is a serious swelling of the battery, do not continue using User Manual Elo i-series 4.0 value UM600555 Rev B, page 77 of 78 Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual Elo i-series 4.0 value UM600555 Rev B, page 78 of 79 www.elotouch.com Visit our website for the latest · Product Information · Specifications · Upcoming Events · Press Releases · Software Drivers Google, Android, Google Play and YouTube are trademarks of Google LLC. To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Tel +1 408 597 8000 Fax +1 408 597 8001 elosales.na@elotouch.com Europe Tel +32 (0)16 93 01 36 EMEA.sales@elotouch.com Asia-Pacific Tel +86 (21) 3329 1385 Fax +86 (21) 3329 1400 www.elotouch.com.cn Latin America Tel +52 55 2281-6958 elosales.latam@elotouch.com User Manual Elo i-series 4.0 value UM600555 Rev B, page 79 of 79