Quick Start Guide

Thanks for purchasing!

The dog training collar is designed to let dogs live safely, happily, and get along with people more harmoniously.

WARNING: Do not use with aggressive dogs. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer.

CAUTION: Safety during on-leash training. It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.

CAUTION: Risk of skin damage. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet's neck may cause skin damage ranging from redness to pressure ulcers. This condition is commonly known as bed sores.

• Avoid leaving the collar on the dog for more than 12 hours per day. When possible, reposition the collar on the pet's neck every 1 to 2 hours.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• This product is not a toy; please keep away from children.
• This product is only for use with healthy dogs.

Overview

Remote

A. Mode indication

B. Battery Display

C. Shock Level +

D. Shock Level -

E. On/Off Button

F. Channel Display

G. Channel Conversion Switch

H. Shock Level Display

I. Tone Button

J. Vibration Button

K. Shock Button

L. Charging Port

Receiver Collar

P. Contact Points

Q. Charging Port (with cover)

R. On/Off Button

S. LED Indicator

T. Contact spring sheet

Setting Up the Product

Before you can use the Dog Training Collar, you must set up the product as below steps:

1. Charging the Remote and the Receiver Collar.
2. Prepare the Remote and turn it on.
3. Prepare the Receiver Collar and turn it on.
4. Function test: test function of buttons before wearing it on the dog.
5. How to use the Test Lamp: test Shock function or use as a screw driver.
6. Pair the Remote and the Receiver Collar: pair them when the product loses its code or pair for a second collar.

Charging the Remote and the Receiver Collar

1. Plug in and fully charge the Remote and the Receiver Collar. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours.
2. When fully charged, the red LED on the Receiver Collar will become green. The Battery Display of the Remote will stop cycling and appear full.
3. Please replace the rubber cover when the Receiver Collar is fully charged.

Tips:

1. Excessive charging will shorten battery life. Only charge them when batteries are low.
2. When you're not using the collar, please turn it off to increase the battery life.

Note: Please use the Output: DC 5V 500-800mA charger to charge the product. Don't use a charger that does not meet the specifications to charge the product.

Prepare the Remote

Turn ON/OFF the Remote

1. Long press the ON/OFF button to turn the remote ON.
2. LCD will be lighted and show the information of current channel, battery power, and levels. If not, please charge the remote.
3. Long press the ON/OFF button to turn the remote OFF.

Prepare the Receiver

Please use our distribution test tool to install the contact points.

You can also choose to use contact spring sheet, which makes the contact more effective and more comfortable.

Turn on the Receiver Collar

• Press the On/Off Button; the Green LED light comes on.
• In normal mode, the Green LED will flash every 4 seconds, indicating the Receiver Collar is on and ready to receive a signal from the Remote.

Turn off the Receiver Collar

• Press and hold the On/Off Button until the Red LED light shuts off (This takes approximately 3 seconds).
• Release the On/Off Button.

NOTE: To extend the life of the batteries, please turn the Receiver Collar off when it is not in use.

Function Test

We recommend you experience firsthand how the different levels feel on yourself and always begin at the lowest level, and increase the levels up to your personal comfort levels.

1. Place one finger over both Contact Points of the training collar.
2. Hold your remote approximately 2 ft. from the training collar. Press the Vibration Button continuously for 1 to 2 seconds. You should feel continuous vibration.
3. Press [down arrow] to decrease levels. Starting at level 1, press the Shock Button.
4. Increase the level until the sensation begins to feel uncomfortable.

NOTE: Continuous stimulation will transmit for no more than 10 continuous seconds. To reactivate, release and repress the button.

Tone: sends a tone with non-adjustable level to the Receiver Collar.

Vibration: sends a vibration with non-adjustable level to the Receiver Collar.

Shock: sends 1-16 adjustable levels of static stimulation to the Receiver Collar.

[Up arrow]: Slide up, control dog 1; slide down, control dog 2.

[Power Button]: Long press to turn on, long press to turn off.

[Plus symbol]: Press to increase the Shock Level.

[Minus symbol]: Press to decrease the Shock Level.

Note:

• The Shock Level can be adjusted from 1 to 16 levels; please adjust it properly as per your dog's reaction.
• It is not recommended to press and hold the Vibration/Shock Button too long to avoid physical or psychological hurt to the dog.

How to Use the Test Lamp

Shock Function Test

1. Turn on the Receiver Collar.
2. Hold the Test Lamp contacts against the Contact Points (or Conductive Silicone).
3. Press the Shock Button and the Test Lamp will be lighted. It will be lighter accordingly with the Shock Level increasing.

As a Screw Driver

Use the Test Lamp to tighten or loosen the Contact Points when preparing the Receiver Collar.

Pair the Remote and the Receiver Collar

1. Use the [Dog 1/Dog 2 switch] on the Remote to select Dog 1.
2. With the Remote turned on and the Receiver Collar turned off, press and hold the ON/OFF Button on the Receiver Collar for 4-5 seconds.
3. The Red & Green LED will blink for about 10 seconds, indicating that it is ready for pairing.
4. Press and hold Tone Button and Vibration Button at the same time for 2-3 seconds; the Green Led on the Receiver Collar will blink for 5 times, indicating successful pairing.

Pairing a Second Collar with the Remote

1. Use the [Dog 1/Dog 2 switch] on the Remote to select Dog 2. Then follow the above pairing steps from 2-4.

Dog Training

Selecting The Contact Points and The Contact spring sheet

For the best results, select the correct Contact Points based on your dog's coat. You can use the Contact point separately, or use the Contact point and spring at the same time.

Collar Fitting

Please fit the collar properly so that the Contact Points press firmly against the dog's skin. When properly fitted, you should be able to put a finger in between the Receiver Collar and dog's neck.

• Too loose: the Receiver Collar will move around the dog's neck; the Contact Points may hurt the dog's skin.
• Too tight: it may cause the dog to breathe hard.
• Caution: 1. Do not shave the pet's neck as this may increase the risk of skin irritation. 2. The collar should not be worn for more than 12 hours per day, or it may cause skin irritation.

Find the Best Shock Level for Your Pet

The unit comes with Up and Down buttons to control the Shock Level, with Level 1 being the lowest level and Level 16 being the highest. The level of Shock best suited for your dog depends on your dog's temperament and threshold for Shock. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the Shock with a mild reaction, such as a flick of the ear, a lick of the lips, a tensing of the neck muscles, etc. The Shock Level may vary depending on the training situation. When highly distracted, dogs will require a higher level of Shock.

Device Information

Product Specification

Others

Frequently Asked Questions

Troubleshooting Guide

My pet does not respond when I press a button.

• Make sure the Receiver Collar has been turned on.
• If your range has reduced from the first time you used the Remote Training Collar, the battery(s) may be low in either the Remote or Receiver Collar.
• Terrain, weather, vegetation, transmission from other radio devices and many other factors can impact the amount of range you have with the unit.
• Test the Receiver Collar. Refer to “How to use the Test Lamp" for details.
• Increase the Shock Level. Refer to “Find the Best Shock Level for Your Pet" for more information.
• Make sure the Receiver Collar's Contact Points are placed snugly against your pet's skin. Refer to "Collar Fitting" for more information.

The Receiver Collar will not turn on.

• Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours.

The Receiver Collar is not responding to the Remote.

• Make sure the Receiver Collar is on.
• If the Indicator Light does not come on when any button is pressed on the remote, ensure that the batteries are charged properly.
• If the first two solutions did not resolve your problem, Refer to "Pair the Remote and the Receiver Collar".

Warranty and repair information

1-Year Limited Lifetime Warranty

The original purchaser for this unit is provided with 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services. Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out-of-warranty repair work, are the customer's responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.

To Qualify for the Warranty

All products must provide a proof of purchase to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of the unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an approximate date of purchase without a proof of purchase.

Not Covered Under Warranty

We DO NOT offer warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant remote and the Water Resistant Receiver of our product series will not be covered. All replacement costs for either the remote or receiver will be the owner's responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.

Procedure for Repair Work

If the unit is malfunctioning, please refer to the “Troubleshooting Guide" in the quick start before sending it back for Service. The cost of shipping products under warranty back is the customer's responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.

Compliance

FCC - USA

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Modification or changes to this equipment not expressly approved by manufacturer may void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Shenzhen Patpet Technology Co., Ltd

https://patpet.com/

Become a dealer: inquiry@patpet.com

After-service: support@patpet.com

f @PatpetDogCollar

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