PATPET Remote Training Collar

Operating and Training Guide

Models: p-collar 630 (1 Dog), p-collar 630B (2 Dog)

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

Important Safety Information

WARNING: Not for use with aggressive dogs. Do not use this Product if your dog is aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or certified trainer.

CAUTION: Safety during on-leash training. It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.

CAUTION: Risk of skin damage. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet's neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.

These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear the electronic collar. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.

Components

The following components are included in the package:

Other Items You May Need:

Main Features

Overview

Transmitter

Receiver Collar

Operating Guide

Step 1: How to turn the p-collar 630 on/off

To turn the Transmitter on:

  1. Mount the antenna to the corresponding position of the transmitter tightly.
  2. Press any button on the Transmitter. The blue backlight on the display stays on for approximately 30 seconds after a button press. After that, with no button press, the blue backlight shuts off first, and if no button press for another five minutes, the display shuts off and the Transmitter goes into battery conservation mode. Pressing any button will turn the display back on.

To turn the Receiver Collar on:

  1. Press and hold the On/Off Button until the Green LED light comes on (approx. one second).
  2. Release the On/Off Button. In normal mode, the Green LED will flash once every 5 seconds, indicating the Receiver Collar is on and ready to receive a signal from the Handheld Transmitter.

To turn the Receiver Collar off:

  1. Press and hold the On/Off Button until the Red LED light shuts off (approx. three seconds).
  2. Release the On/Off Button.

Note: To extend the life of the batteries, turn the Receiver Collar off when it is not in use.

Step 2: How the Transmitter buttons work

Step 3: Collar fitting

The Receiver Collar should be fitted so that the contact area presses firmly against the dog's skin. When properly fitted, you should be able to fit a finger or two snugly in between the collar and your dog's skin. When properly fitted, the Receiver Collar should not move on the dog. The best location for the Receiver Collar box is either side of the dog's windpipe.

A loose fit can allow the Receiver Collar to move around on the dog's neck. When this happens, the contact area may rub the skin and cause irritation. If the Receiver Collar is too tight, the dog may have difficulty breathing.

[Image of a dog wearing a receiver collar, with a hand adjusting it]

Step 4: How to find the best Vibration Level

The unit comes with Up and Down buttons to control the Vibration Level, with Level 1 being the lowest and Level 16 being the highest.

The level of Vibration best suited for your dog depends on your dog's temperament and threshold for Vibration. Always start at the lowest level and work your way up.

The appropriate level can be found when the dog responds to the Vibration with a mild reaction, such as a tensing of the neck muscles. The Vibration Level may vary depending on the training situation. When highly distracted, dogs will require a higher level of Vibration.

Step 5: To maximize the distance

The unit has a 600 meters range. The range may vary depending on how the Transmitter is held. Hold the Transmitter away from your body to receive the greatest range. For maximum signal strength, keep the device properly charged.

[Diagrams illustrating maximum, typical, and minimum range based on transmitter position]

*Avoid touching the antenna or the range may decrease substantially.

Step 6: The LCD & LED indicator

Transmitter LED Indicator Light – Function and Response

Button Button Function Transmitter Indicator Light Response
TONE (Black w/ Bar) Delivers audible tone to collar Red LED on for length of button press
VIBRA (Orange w/ Dot) Delivers vibration to collar base on current level shown on Digital Display (vibration will time-out for 5 seconds if pressed continuously for 10 seconds and will reset after timeout period) Red LED on for length of button press
LIGHT (Black w/ Bar) Delivers light command to collar Red LED on for length of button press
TONE and VIBRA Buttons held simultaneously Transmits Pairing command to Receiver Collar Red LED on for length of button press

Receiver Collar Light – Function and Response

Receiver Collar Function Green LED Response
Power on Flashes once
Normal operation - Good battery 1 flash every 5 seconds
Training tone On length of TONE button press
Light Command 5 flashes within 3 seconds
In pairing position Flashes once every second within 16 seconds
Pairing Complete Flashes rapidly for five times
Charging Complete On length of the charger connected
Receiver Collar Function Red LED Response
Power off On for 3 seconds
Normal operation - Low battery Flashes rapidly
Vibration On length of VIBRA button press
Charging On length of charging within 2-3 hours

Step 7: Charging the battery

The unit uses Lithium-Polymer batteries.

  1. Charge the unit before using it for the first time.
  2. Do not charge the batteries near any flammable substances.
  3. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.

Recharge the unit if:

Battery Charging Procedure:

NOTE: The unit has a partial charge when it leaves our facility. Upon receipt of the collar, be sure to give it a 4-hour initial charge before the first use.

  1. Lift the rubber covers protecting the Transmitter/Receiver Collar Charging Jack.
  2. Connect the charger connectors to the Transmitter and Receiver Collar Charging Jack.
  3. Connect the USB port to the Charging Adapter.
  4. Plug the charger into a standard wall outlet.
  5. Charge the unit for 4 hours for the first charge. Recharges take only 2-3 hours. Note: The Battery Indicator on the Transmitter will scroll and the indicator light in steady red while charging; the Battery Indicator will become steady, and the LED Indicator Light flashes when fully charged. The indicator light on the Receiver Collar will be in steady red while charging and green light turned on when fully charged.
  6. When charging is completed, remove the charger connector.

[Image showing the transmitter, receiver collar, and charger connected]

Step 8: How to pair the Remote Transmitter & Receiver Collar

If your Receiver Collar does not beep when the TONE Button of the Remote Transmitter is pushed, or if you feel the Receiver Collar is not responding to the Remote Transmitter, follow these steps to pair:

  1. With the Receiver Collar off your pet, turn the Receiver Collar off. Restart, press and hold the On/Off Button until the Green LED flashes every second on the Receiver Collar. This continues for 16 seconds, within which pairing should be completed.
  2. Press and hold the TONE and VIBRA Button of the Remote Transmitter at the same time until the Green LED Light on the Receiver Collar flashes rapidly for 5 times, indicating pairing is completed.

Two Dog System

NOTE: If you wish to add another Receiver Collar to the training system, extra Receiver Collars are available where you bought your unit.

Remote Transmitter

  1. Set the Toggle Switch to 2.
  2. Turn on the Receiver Collar for Dog 2, press any Mode Buttons to verify function.
  3. If Dog 2 Receiver Collar does not respond, pairing may be needed. Repeat steps in "How to pair the Remote Transmitter & Receiver Collar" above.

Step 9: How to test the Receiver Collar

Training Guide

General Tips

WARNING: Never use the Remote Training Collar to correct or eliminate any form of aggressive behavior. We recommend you to consult your local veterinarian or professional trainer to determine if your pet might be aggressive. See page 3 for more information.

Frequently Asked Questions

Question Answer
Is the Vibration safe for my pet? While the Vibration is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results.
How old does my pet have to be before using the Remote Training Collar? Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”. Pets should be at least 6 months old before using the Training Collar.
Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar? Probably not. You may need to reinforce training with the Receiver Collar from time to time.
Is the Receiver Collar waterproof? Yes.
Will I get exactly 600 meters of range with the Remote Training Collar? The range of the Remote Training will vary according to terrain, weather, vegetation, as well as transmission from other radio devices. See "To maximize the distance" for tips on maximizing your range.
How long can I continuously deliver Vibration to my pet? The maximum amount of time you can press the Vibration Button and deliver Vibration to your pet continuously is 10 seconds. After this, there's a time-out and Vibration cannot be delivered for 5 seconds. After the 5-second time-out period, the Button can be pressed and Vibration can be delivered again.

Troubleshooting

Problem Solution
My pet does not respond when I press a button.
  • Make sure the Receiver Collar has been turned on.
  • If your range has reduced from the first time you used the Remote Training Collar, the battery(s) may be low in either the Remote Transmitter or Receiver Collar.
  • Terrain, weather, vegetation, transmission from other radio devices and many other factors can impact the amount of range you have with the unit.
  • Test the Receiver Collar. See "How to test the Receiver Collar" for details.
  • Increase the Vibration Level. Refer to "How to find the best Vibration Level" for more information.
  • Make sure the Receiver Collar's Contact Area are placed snugly against your pet's skin. Refer to "Collar fitting" for more information.
The Receiver Collar will not turn on.
  • Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours.
The Receiver Collar is not responding to the Remote Transmitter.
  • Verify the Receiver Collar is on.
  • If the Indicator Light does not come on when any button is pressed on the Transmitter, ensure that the batteries are fully charged.
  • If the first two solutions did not resolve your problem, see "How to pair the Remote Transmitter & the Receiver Collar".

Warranty and repair Information

1-Year Limited Lifetime Warranty

The original purchaser for this unit is provided with a 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services.

Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out-of-warranty repair work are the customer's responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.

To Qualify for the Warranty

All products must provide a proof of purchase to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of the unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an approximate date of purchase without a proof of purchase.

Not Covered Under Warranty

We DO NOT offer warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase.

Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant Transmitters and the Water Resistant Receivers of our product series will not be covered. All replacement costs for either the transmitter or receiver will be the owner's responsibility.

The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work.

Battery replacement by the customer during the first year of the Limited Lifetime Warranty is not recommended. If the customer chooses to replace the batteries, any damage to the unit during the change-out by the owner will void the warranty.

We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.

Procedure for Repair Work

If the unit is malfunctioning, please refer to the "Troubleshooting Guide" in the Operating and Training Guide before sending it back for Service.

The cost of shipping products under warranty back is the customer's responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period.

A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.

Compliance

FCC - USA

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Modification or changes to this equipment not expressly approved by Patpet Technology Co., Ltd may void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reference Size for Different Dogs

Size Neck (in) Chest Measurement (in) Back Length (in) Type
Mini 7.8-8.6 9.8-11.8 7.5 Chihuahua, Yorkshire Terrier
Small 7.8-9.5 11.4-14.2 9 Chihuahua, Yorkshire Terrier, Poodle, Pomeranian
Medium 9-11 13.7-16.5 11 Maltese Dog, Shih Tzu
Large 10.6-12.2 16.2-18.5 12.2 Miniature Schnauzer, Pekingese
Large 11.8-13.4 18.1-20.8 13.8 Schnauzer, English Cocker Spaniel
Large 13-14.5 20.5-23.2 15.7 Beagle
Huge 17-18.9 30-33 23.6 Husky
18.5-20.5 34.6-38.2 25.6 Labrador Retriever
21.6-24.4 36.2-39.3 27.5 Golden Retriever, Old English Sheepdog

Reference Weight for Dogs

Models: Remote Training Coller, p-collar 630, 630B

File Info : application/pdf, 25 Pages, 4.49MB

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References

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