Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
SAVE THESE INSTRUCTIONS
- This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking. Keep the appliance out of reach of children when it is energized.
- Do not use and charge the Appliance in extremely hot or cold environments (below 0°C/32°F or above 40°C/104°F, above 85% humidity), or it may affect battery life span.
- The Appliance can be used to clean exterior windows if it is properly tethered to a safe position with the Carabiner, winds are calm, and it is not raining or snowing.
- Before use, please use the Carabiner to lock the safety tether to a strong indoor railing, and make sure WINBOT is securely attached to it.
- Do not leave the Appliance unattended when using it. To prevent bodily injury or property damage caused by accidental falling of the Appliance, please make sure there are no people, animals, or valuable, fragile objects under the working area of WINBOT.
- Do not use the Appliance in whole gale storms and force-10 winds, or in areas where the altitude exceeds 2000 meters (6562 feet).
- Please ensure the Appliance is plugged in while it is cleaning. The Appliance has a Safety Battery that charges during use. The Safety Battery powers the Appliance if it becomes unplugged or the electricity fails.
- Do not leave the Appliance unattended when it is plugged in.
- For household use ONLY (including exterior window). Do not use the Appliance in commercial or industrial environments.
- Do not use on broken or uneven glass, such as glass with static cling stickers, advertising posters, or raised patterns, so as to prevent glass breaking or Appliance's falling. Do not use on surfaces with gaps, such as a piece of glass with gaps or holes, or two pieces of adjacent, frameless glass with a gap between them, so as to prevent the Appliance from falling due to poor attachment.
- Only use accessories recommended or supplied by the manufacturer. Only use the Power Adapter supplied by the manufacturer.
- Please make sure your power supply voltage matches the power voltage marked on the Power Adapter.
- Do not use the Appliance on a framed glass with a frame smaller than 5 mm (0.2 in).
- Do not use on glass less than 3 mm (0.12 in) thick or mirrors less than 4 mm (0.16 in) thick.
- Do not use on glass or mirrors with a handle height of 70~105 mm (2.76~ 4.13 in).
- Do not use the Appliance on greasy windows.
- When used in high humidity environment, the cleaning performance will be affected.
- Store the Appliance away from heat and flammable materials.
- In rainy weather, do not use the Appliance on the exterior window to avoid the risk of Appliance's damage or falling.
- Do not use the Appliance if it does not firmly attach to the glass or has visible signs of damage.
- To reduce the risk of electrical shock, do not put the Appliance in water or other liquid. Do not place or store Appliance where it can fall or be pulled into a tub or sink.
- Do not touch power plug with wet hands.
- When charging the Appliance, do not place it on other electrical appliances and keep it away from fire and liquid.
- Take care not to damage the power cord. Do not pull on or carry the Appliance by the power cord, use the power cord as a handle, close a window on the power cord, or put heavy weights on the power cord. Keep power cord away from hot surfaces.
- Do not use with a damaged power cord or receptacle. Do not use the Appliance if it is not working properly, has been dropped, damaged, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
- If the supply cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
- The plug must be removed from the receptacle before cleaning or maintaining the Appliance. Do not unplug the Power Adapter by pulling on the power cord.
- The Safety Battery must be replaced by the manufacturer or its service agent in order to avoid a hazard.
- The Safety Battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
- The Appliance must be disconnected from the receptacle before removing the battery for disposal of the Appliance.
- Please dispose of used batteries according to local laws and regulations.
- Do not incinerate the Appliance even if it is severely damaged. The battery can explode in a fire.
- The Appliance must be used in accordance with the directions in this Instruction Manual. The company cannot be held liable or responsible for any damages or injuries caused by improper use.
- WARNING: For the purposes of recharging the battery, only use the detachable supply unit BLJ96W240400P-V provided with this Appliance.
- The robot contains batteries that are only replaceable by skilled persons.
- The plug and the Power Adapter must be used indoor.
To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.
| Symbol | Meaning |
|---|---|
| [Class II symbol] | Class II |
| [Short-circuit-proof safety isolating transformer symbol] | Short-circuit-proof safety isolating transformer |
| [Switch mode power supply symbol] | Switch mode power supply |
| [For indoor use only symbol] | For indoor use only |
| [Direct current symbol] | Direct current |
| [Alternating current symbol] | Alternating current |
For EU Countries
For EU Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance
Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.
Symbol: [crossed-out waste bin symbol]
Package Contents
- WINBOT+ Safety Tether and Carabiner + Safety Battery: WINBOT unit, safety tether with carabiner, and safety battery.
- Power Adapter: Power adapter with cable.
- Instruction Manual: Printed instruction manual.
- Measuring Cup: Measuring cup for cleaning solution.
- ECOVACS WINBOT Cleaning Solution: Bottle of ECOVACS WINBOT cleaning solution.
- Mopping Pad: Spare mopping pad.
Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to change without notice.
Product Diagram
WINBOT
Top View Diagram Description: Shows the top of the WINBOT unit, indicating the 'Filling Opening', 'Bumper Rail', 'Status Indicator Light/START/PAUSE Button', and 'Spray Outlet'.
Bottom View
Bottom View Diagram Description: Shows the underside of the WINBOT unit, detailing the 'Spherical Sensors' (four circular sensors), 'Side Rollers' (two on each side), 'Driving Treads' (tracks for movement), 'Self-Cleaning Brush' (central rotating brush), 'Power Switch', 'Liquid Level Indicator', 'Fan', 'Bottom Status Indicator Light', and 'Suction Sensor'.
Notes Before Cleaning
Make sure Safety Tether and Carabiner have been connected with WINBOT before using. (Connected by default. Do not disconnect before cleaning.)
Note: Do not use WINBOT on a framed window with a frame narrower than 5 mm (0.2 in).
Network Setup
To enjoy all available features, it is recommended to control your WINBOT via the ECOVACS HOME App.
a. Three Cleaning Mode
- Fast Cleaning Mode: Ensure efficient window cleaning.
- Deep Cleaning Mode: Realize all-round cleaning.
- Spot Cleaning Mode: Say goodbye to stubborn stains.
b. Manual Remote Control, Return to Corner
- Switch between interior and exterior window.
- Manual remote control, to clean stubborn stains.
- Return to Corner, to let WINBOT return to the specified corner immediately.
c. Auto Water Spray and Manual Water Spray
Auto Water Spray defaulted leaves your windows clean. WINBOT also supports Manual Water Spray.
d. Smart Reminder of Consumables Replacement
Precise timing reminder, to get a better cleaning experience.
[Download on the App Store button] [Get it on Google Play button]
Quick Start
1 Connect WINBOT Power Cord, Power Adapter and Plug
Please ensure the battery is fully charged before using. Charging time will be approx. 2 hours.
*Do not cut the power off when WINBOT is running, otherwise it may lead to the risk of falling.
Diagram Description: Shows the power adapter connecting to the WINBOT unit (Step 1) and then connecting to a power outlet (Step 2).
Connect correctly in the order shown above. Improper connection may cause charging abnormalities or damage to the battery.
2 Preparation before Use
Fill up the Reservoir
It is recommended to use with ECOVACS WINBOT Cleaning Solution. The maximum volume of the Reservoir is about 60 ml, and it can spray for about 60 minutes when the Reservoir is full.
Diagram Description: Shows the reservoir being filled with cleaning solution up to the 'Maximum 60ml' line, with an 'OR' indicating an alternative method.
Note: Do not add purified water and filtered water. Do not add too much cleaning solution to overflow the Reservoir. Using other cleaners could have an adverse effect on cleaning performance. If the cleaning solution is used up, you can temporarily use tap water instead. Using the ECOVACS WINBOT Cleaning Solution can have a better cleaning performance.
Install Mopping Pad
① Wet the Mopping Pad
Before using, wet the Mopping Pad manually.
Diagram Description: Shows water being poured from a faucet into a basin containing the mopping pad.
③ Stick the Mopping Pad
Stick the Mopping Pad onto the Velcro at the bottom of WINBOT, and press it with your hands to help the Mopping Pad stick firmly.
Diagram Description: Shows the bottom of the WINBOT unit with the mopping pad being attached. Labels indicate 'Narrow Side' and 'Wide Side' for orientation.
② Twist the Mopping Pad
Twist the Mopping Pad to wring water out. To ensure cleaning performance, wring it out as much as you can.
Diagram Description: Shows hands twisting the mopping pad to remove excess water, with water droplets falling.
Tie the Safety Tether
Properly tie the safety tether to a stable object that cannot be easily moved (e.g. table leg, chair leg, bed leg, sofa leg, curtain rod, stair handrail, etc.), and lock the carabiner as shown below.
Diagram Description: Shows the safety tether rope being wrapped around a support (e.g., table leg) and the carabiner being clipped to secure it.
Note: To ensure safety, please make sure to secure the carabiner before use. It is recommended to fasten the Safety Tether with the Carabiner on a firm and safe metal railing.
Start, Finish, and Maintenance
3 Start
- Turn the Power Switch to "I " [Power On Symbol].
- Attach to the Window:
- Method 1: Shortly press [power button symbol] on WINBOT, then attach it to the glass.
- Method 2: Evenly press WINBOT onto the glass for 3 seconds and more to make it firmly attached until you hear a voice prompt.
WINBOT will start cleaning after it has attached to the window successfully.
- Do not stick the WINBOT too close to the edge when cleaning the frameless glass. It is recommended to be more than 10 cm (3.94 in) away from the edge.
- WINBOT can only clean flat surfaces. Please make sure that the glass thickness is not less than 3 mm (0.12 in).
- Do not put the fan close to hair and other small objects after power on, so as not to block the fan.
Diagram Description: Shows the WINBOT being placed onto a window, with one method showing a short press and the other showing a sustained press.
5 Finish
Pause
During cleaning, press [power button symbol] on WINBOT or pause it via App.
Remove WINBOT
When cleaning is complete, WINBOT will return to the starting position and beep. Press and hold [power button symbol] for 5 seconds and more, and remove it after the fan stops working.
Diagram Description: Shows a hand pressing the power button for an extended duration (indicated by '≥5"') before removing the WINBOT.
4 Maintenance during Cleaning
For heavily stained glass, please wash or replace the Mopping Pad several times and clean the four Spherical Sensors in time.
Diagram Description: Shows the bottom of the WINBOT with the spherical sensors highlighted, indicating they need cleaning.
Power Off, Unplug, and Unfasten
Power Off
Diagram Description: Shows the power switch being moved from 'I' to 'O' position.
Unplug WINBOT
Diagram Description: Shows a hand pulling the power adapter plug from a wall socket.
Unfasten Safety Tether
Diagram Description: Shows the carabiner being unclipped from the safety tether rope.
Maintenance
Reservoir
Empty the Reservoir
Pour out the cleaning solution from the Reservoir. After using ECOVACS WINBOT cleaning solution, please rinse the reservoir with the provided measuring cup.
Diagram Description: Shows the reservoir being tilted to empty its contents, with an 'OR' indicating an alternative method.
Mopping Pad
Replace the Mopping Pad
Remove the dirty Mopping Pad from WINBOT and place a clean new one on it. Then, press the Mopping Pad with your hands to help it stick firmly. Please make sure the Mopping Pad is correctly attached, and do not cover the Spherical Sensors.
Diagram Description: Shows the old mopping pad being removed and a new one being attached to the bottom of the WINBOT, with 'Narrow Side' and 'Wide Side' labels.
Clean the Velcro
* Clean the Velcro at the bottom of WINBOT with a clean brush if it is dirty. Do not wash with water to avoid damage caused by water.
Wash the Mopping Pad
Remove the Mopping Pad. Wash it with tap water, and wring it dry before use.
Diagram Description: Shows the mopping pad being washed in a basin with water, then wrung out, with water droplets falling.
Note: Wash with tap water.
Washing the Mopping Pad regularly can extend its service life. If the Mopping Pad becomes worn or no longer fits exactly within the fastener area, replace it with a new one to achieve optimal cleaning performance.
Explore more accessories at ECOVACS HOME App or at https://www.ecovacs.com/global.
Component Maintenance
Driving Treads
- Before maintenance, please make sure that the power switch is set to "I " [Power On Symbol] and the fan stops working.
- Inspect the Driving Treads in ECOVACS HOME App. Stop the Driving Treads if you see dirt on them.
- After maintenance, you can install the Mopping Pad to continue cleaning task. Or turn the power switch to "O" [Power Off Symbol] to end task.
Diagram Description: Shows the bottom of the WINBOT with the driving treads highlighted for inspection.
Fan
Diagram Description: Shows the fan component of the WINBOT.
Spherical Sensors
Diagram Description: Shows the spherical sensors on the WINBOT.
Side Rollers
Diagram Description: Shows the side rollers of the WINBOT.
* After WINBOT reports low battery, please fully charge it before usage and storage to avoid reducing the service life of battery.
* If WINBOT will not be used for a long time, please fully charge it and turn it off before storage. Recharge it every six months to prevent the battery from being over-discharged.
Status Indicator Light
A table detailing the status indicator light effects and their corresponding meanings.
| Light Effect | Status |
|---|---|
| Status Indicator glows a continuous BLUE. | WINBOT is fully charged. |
| Status Indicator glows a continuous BLUE. | WINBOT has successfully adhered itself to the glass and is ready to clean. |
| Status Indicator flashes BLUE slowly. | WINBOT is cleaning. |
| Status Indicator flashes BLUE slowly. | WINBOT is paused. |
| Status Indicator flashes BLUE slowly. | The network setup is complete. |
| Status Indicator flashes BLUE. | WINBOT is paused and charging. |
| Status Indicator flashes BLUE. | WINBOT is spraying. |
| Status Indicator flashes BLUE. | WINBOT is in sleep mode. Press [power button symbol] to wake it up. |
| Status Indicator stops glowing BLUE. | WINBOT is powered OFF. |
| Status Indicator glows a continuous RED. | WINBOT has a low battery. Please remove it from the window. |
| Status Indicator flashes RED. | WINBOT has a problem. Please refer to Troubleshooting for details. |
Troubleshooting
A table listing malfunctions, their possible causes, and recommended solutions.
| NO. | Malfunction | Possible Causes | Solutions |
|---|---|---|---|
| 1 | WINBOT moves in an irregular pattern during cleaning. | The Mopping Pad is too wet. The Driving Treads are dirty. The Mopping Pad is attached improperly. | Replace the Mopping Pad as described in Maintenance. Use the ECOVACS WINBOT Cleaning Solution as described in manual and restart the cleaning cycle. Clean the Driving Treads as described in Maintenance. Please remove the Mopping Pad and reattach. |
| 2 | WINBOT does not move. | There are gaps or cracks on the surface to be cleaned. The Mopping Pad Plate is blocked by small obstacles on the glass. | Hold the Safety Tether or the Power Cord. Meanwhile, press Direction Buttons in ECOVACS HOME App to let the WINBOT leave the gap or barrier. Check if there is any dust or debris on the Driving Treads. If so, please clean the Driving Treads as described in Maintenance. Start WINBOT again. If problem persists, please contact Customer Service. |
| 3 | WINBOT cannot move or moves in circles. | The driving treads are stuck. | Please add ECOVACS WINBOT cleaning solution. Do not add purified water and filtered water. |
| 4 | Voice prompts insufficient water in the Reservoir. | No ECOVACS WINBOT cleaning solution in the Reservoir. | Remove WINBOT from the window. Check if the bumper rail is stuck. Clean the bumper rail and restart WINBOT. If problem persists, please contact Customer Service. |
| 5 | WINBOT stays still or moves in an irregular pattern during cleaning. | The bumper rail is stuck. The bumper rail is damaged. Spherical Sensors signal abnormity. | A. Remove the Mopping Pad and re-attach it making sure it will not cover or affect the Spherical Sensors. B. Clean the Spherical Sensors as described in Maintenance. C. If the problem persists, please contact Customer Service. A. Clean the Fan as described in Maintenance. B. If the problem persists, please contact Customer Service. |
| 6 | WINBOT stops moving after adhering to the glass. | WINBOT is too close to the edge of the glass or obstacles. | Use the Direction Control buttons in the App to move WINBOT away from the problem area and at least 10 cm (3.94 in) from window corners and obstacles. Restart WINBOT. Alternatively, remove WINBOT from the window and put it at least 10 cm (3.94 in) from window corners and obstacles. Restart WINBOT. |
| 7 | WINBOT is stuck. | It is stuck by obstacles. | Fix the Safety Clasp and tether firmly. Hold WINBOT power cord and meanwhile, use ECOVACS HOME App to move WINBOT away from the stuck area. If the problem persists, please contact Customer Service. |
App Connection
Before connection, make sure WINBOT and the mobile phone meet the following requirements:
- The Bluetooth of the mobile phone is turned on.
- The WINBOT power switch has been turned on and the indicator light has been lit.
- Please pair WINBOT in ECOVACS HOME App instead of the phone setting.
- Co-frequency interference might occur between Bluetooth and Wi-Fi. It is recommended to keep WINBOT close to the mobile phone and distant from the Wi-Fi router during pairing.
- If the connection failed, please try to disconnect other Bluetooth devices, make sure WINBOT is not connected to other mobile phones, and try again.
- Bluetooth may be disconnected if WINBOT is too distant from the phone. Try to reconnect at a short distance.
- For using WINBOT, you need to allow ECOVACS HOME App to obtain access to the location, Bluetooth, and mobile phone storage.
If the problems persist after trying the above methods, please contact customer service.
Technical Specifications
| WINBOT Model | WG888-12 | |
|---|---|---|
| Rated Input | 24 V === 4 A | |
| Rated Power | 75 W | |
| Frequency | 2402-2480 MHz | |
| Off/Standby Mode Power | Less Than 0.50 W | |
| Power Adapter | BLJ96W240400P-V | |
| Power Adapter Output | 24 V === 4 A 96 W | |
Output power of the wireless module is less than 100 mW.
Note: Technical and design specifications may be changed for continues product improvement.
