FAQ

Which parts of my blender are dishwasher safe?

The following parts are dishwasher safe (we recommend placing all parts on the top rack of the dishwasher): 2.1L Total Crushing Jug and Lid, 700ml Single-Serve Cup and Spout Lid, Food Processor Bowl, Stacked Blade Assembly, Pro Extractor Blades Assembly, Feed Chute Lid and Pusher, Reversible Slicing/Grating Disc, Disc Adapter, Dough Blade Assembly, Chopping Blade Assembly.

How do I clean my unit?

Before cleaning, separate all parts. For Hand Washing: Wash all containers in warm, soapy water with a soft cloth. Wash blade assemblies in warm, soapy water using a dishwashing utensil with a handle to avoid direct contact with the blades. Exercise care when handling blade assemblies, as the blades are sharp. Thoroughly rinse and air-dry all parts. When Using a Dishwasher: All attachments are dishwasher safe. It is recommended that the containers, lids, and blade assemblies be placed on the top rack of the dishwasher ONLY. Ensure the blade assembly is removed from its container before placing in the dishwasher. Exercise care when handling blade assemblies. Cleaning the Motor Base: Turn off the unit and unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. DO NOT use abrasive cloths, pads, or brushes to clean the base.

Can this spiralise vegetables?

Which parts of my blender can I crush ice in?

The cup and the jug can be used to crush ice. DO NOT use the food processor bowl to crush ice.

Can I grind grain?

We advise not to process dry ingredients with the Single-Serve Blending Cup and Pro Extractor Blades Assembly, the Jug and Stacked Blade Assembly or the Processor Bowl and Chopping Blade Assembly.

Why is the control panel flashing?

If the control panel is flashing, this means the lid is not locked in place correctly. Ensure you are installing the spindle, ingredients, disk and lid correctly.

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