Contoure Over-the-Range Microwave Oven

Welcome & Congratulations

Thank you for purchasing a quality CONTOURE appliance. This manual contains important information on the installation, use, and care of your Over-the-Range Microwave Oven. Please read carefully before installation and operation.

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Important Safety & Precautions

Safety Instructions Overview: Warnings and safety instructions do not cover all possible conditions. Use common sense, caution, and care.

Safety Symbols: The symbol ⚠️ indicates hazards or unsafe practices that may cause serious personal injury or death.

California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

General Warnings:

• Read all instructions before use.
• This appliance must be grounded. Connect only to a properly grounded outlet.
• Install only according to provided instructions.
• Do not heat whole eggs or sealed containers (e.g., glass jars) as they can explode.
• Use only for intended use as described in this manual.
• Do not use corrosive chemicals or vapors.
• Not for industrial or laboratory use.
• Close supervision is required when used by children.
• Do not operate if cord/plug is damaged or if the appliance is not working properly or has been dropped.
• Servicing should only be done by qualified technicians.
• Do not cover or block openings.
• Do not store or use outdoors.
• Do not use near water.
• Do not immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do not let cord hang over edges.
• Clean door and oven surfaces with mild, non-abrasive soaps or detergents.

To Reduce Risk of Fire in the Oven Interior:

• Do not overcook food.
• Attend appliance when paper, plastic, or combustible materials are inside.
• Remove wire twist-ties from paper/plastic bags before placing in oven.
• If materials ignite, keep door closed, turn off oven, and disconnect power.
• Do not use interior for storage.
• Do not leave paper products, utensils, or food in the oven when not in use.

Delayed Eruptive Boiling: Liquids can be overheated beyond boiling point without appearing to boil. This can cause sudden boiling over when disturbed. Use wide-mouth containers, stir liquids before and halfway through heating, do not overheat, allow standing time (at least 20 seconds) before removing.

Precautions to Avoid Possible Exposure to Excessive Microwave Energy:

• Do not operate with the door open.
• Do not tamper with safety interlocks.
• Do not place objects between the oven front face and door, or allow residue on sealing surfaces.
• Do not operate if the oven is damaged.
• Ensure the oven door closes properly and is not damaged (hinges, latches, seals).
• Servicing should only be done by qualified personnel.
• Keep the unit clean to prevent surface degradation.

Electric Shock Hazard:

• Touching internal components can cause injury or death. Do not disassemble.
• Improper grounding can result in electric shock. Do not plug in until properly installed and grounded.

Critical Installation Warnings: Installation MUST be performed by a qualified technician. Failure may result in shock, fire, explosion, or injury. Keep packaging materials away from children.

Electrical Requirements: 120 Volt AC, 60 Hz, 15 Amp or more protected electrical supply. A separate circuit is recommended.

Radio Interference: If interference occurs, try cleaning door/seal, changing antenna orientation, relocating the oven, or using a different outlet/circuit.

Grounding Instructions: Appliance must be grounded. Use the 3-prong plug. Do not cut or remove the grounding pin. Do not use an extension cord. If cord is too short, have a qualified electrician install an outlet nearby. Connect to a separate 120 Volt, 60 Hz, 15 Amp, or more branch circuit, single grounded receptacle.

Extension Cords: If used, the cord set/extension cord must match the appliance's rating, be a grounding-type 3-wire cord, and be arranged to prevent tripping.

About Your Microwave Oven:

• Never use without the turntable and support.
• Always have food in the oven when it is on to absorb energy.
• Do not test the microwave oven without food.
• Exterior may be warm during cooking.
• For food preparation ONLY.

Important Safeguards:

• Place oven on a level surface.
• Glass turntable and assembly must be in the oven during cooking. Handle carefully.
• Incorrect use of browning dish may cause turntable breakage.
• Use correct bag size for popcorn program.
• Do not tamper with safety switches.
• Do not operate empty; this can cause fire, charring, or sparking.
• Do not cook bacon directly on the turntable.
• Excessive local heating of turntable may cause breakage.
• Do not heat baby bottles or baby food; uneven heating may cause injury.
• Do not heat narrow-necked containers.
• Do not attempt deep-frying or home canning.
• Not for commercial use; household use only.
• Maintain a clean oven to prevent deterioration and hazardous situations.

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About Microwave Cooking

Materials You Cannot Use in a Microwave: Metal containers, skewers, clamps, or twist ties can cause arcing (sparking/electric flash) which can damage the oven or cause fire. Use "microwave-safe" plastics only as recommended by the manufacturer. Do not microwave empty cups or containers. Do not permit children to use plastic cookware unsupervised.

Materials You Can Use in a Microwave / Cookware: Many existing cookware pieces can be used. Always use oven mitts or pot holders as cookware can become hot.

Material / Container Test:

1. Fill a "microwave-safe" container with 1 cup of cold water and the material to test.
2. Cook on maximum power for 30 seconds.
3. Carefully feel the material/container. If warm, DO NOT use it.
4. Do not exceed 1 minute cooking time for this test.
5. Take precautions when testing.
6. Do not allow children to conduct this test.

Cookware and Cooking Materials: Materials MUST fit on the turntable. Always use oven mitts or pot holders.

Understanding Your Oven:

• Do not use without turntable and support.
• Always have food in the oven when it is on.
• Magnetron may cycle on/off at lower power levels.
• Exterior may be warm; condensation is normal.
• Convection microwaves become hot after use.
• Use only for food preparation; do not dry clothes or newspapers.
• Wattage: 1000 watts (IEC Test Procedure).
• Check food before minimum time and add time if needed.

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Getting Started

Setting Up Your Oven (Parts & Accessories): Remove all packaging. Examine for damage. Do not continue if damaged.

Setting Up Your Oven (Turntable Installation):

1. Place the turntable ring in the round depression so it turns freely.
2. Place the glass turntable (flat side up) on the ring so the hub engages the shaft. It should not turn freely when correctly installed.

Ensure both glass tray and turntable ring assembly are used during cooking. Place all food and containers on the glass tray. Contact retailer or customer service if parts are missing or broken.

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Control Panel & Features

Understanding the Control Panel: The control panel features various buttons for setting time, power, cooking modes, and functions like clock, timer, defrost, sensor cooking, gourmet cooking, vent fan, light, and child lock.

[Diagram Description: The control panel is typically located on the front of the microwave, often below the door. It includes a digital display, a number pad (0-9), dedicated function buttons (e.g., TIME COOK, POWER LEVEL, DEFROST, SENSOR COOK, GOURMET COOKING options like PIZZA, POTATO, etc.), control buttons (CLOCK, TIMER, START, STOP/CLEAR), and potentially buttons for VENT FAN, LIGHT, and CHILD LOCK. Specific button placement varies but is generally intuitive for microwave operation.]

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Operating Instructions

Before Operating: Read and understand the instruction booklet. Plug in the oven, close the door, and touch Stop/Clear so 0:00 appears.

Set the Display Clock: Press CLOCK, use the number pad to enter time (1:00-12:59), then press START.

Set the Kitchen Timer: In standby mode, press TIMER, use the number pad to enter time, then press START. The microwave will beep when the timer reaches 0. The timer can be used while the microwave is cooking.

Using Your Microwave Oven for Best Results:

• Frozen/refrigerated foods take longer to cook.
• Small pieces cook faster; similar sizes cook more evenly. Reduce power for larger pieces.
• Foods with more moisture cook more evenly.
• Stirring food distributes heat evenly and cooks faster.
• Place delicate areas toward the center, thicker parts toward the outside of the turntable.
• Turn food over halfway through cooking for evenness.
• Allow food to stand after cooking to finish cooking in the center.
• Wrap sandwiches with pre-baked bread to prevent drying.

Safety Precautions to Understand:

• Check food temperatures against USDA recommendations.
• Use care when removing items to avoid touching safety door latches.
• Do not use the interior for storage.
• Handle food with extreme caution to preserve quality and minimize bacteria spread.
• Maintain a clean microwave and cover; food residue can cause arcing/fires.
• Check cooking progress frequently.
• Always use potholders for hot utensils/cookware.
• Direct steam away from face and hands. Open bags away from face. Lift coverings slowly.
• When testing food readiness, insert a meat thermometer into a thick area away from fat/bone. Do not leave thermometer in food unless approved for microwave use.

Multiple Stage Cooking: Set up to two stages of cooking with different power levels and times. Press TIME COOK, enter time, press POWER LEVEL, enter power, repeat for second stage if needed. Press START.

Cooking Quickly: Press a number on the number pad to start cooking for that duration (e.g., press 5 for 5 minutes). Press ADD30SEC to cook for 30 seconds or increase cook time in 30-second increments (cannot be used with defrost).

Power Levels: Press TIME COOK, enter time, press POWER LEVEL, enter level (1-10), press START.

Defrosting:

1. Press DEFROST repeatedly to select "MEAT," "POULTRY," or "FISH."
2. Press START.
3. Enter weight (0.1 to 6.0 lbs) using the number pad.
4. Press START. Microwave may beep to remind you to turn food over.

Tips for Defrosting Meat: Use for raw food items. Take food directly from freezer.

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Sensor Cooking

Understanding Sensor Cooking: Sensor cooking detects food humidity and adjusts cooking time automatically. Press SENSOR REHEAT, then START for automatic cooking time.

When Using Sensor Cooking:

• Plates of Food: Arrange food, cover loosely or with vented wrap. Let stand before serving.
• Canned Foods: Do not microwave cans directly. Place contents in a microwave-safe dish, cover loosely or with vented wrap. Let stand before serving.
• Casseroles: Add 2-3 tablespoons liquid, cover loosely or with vented wrap. Stir when instructed. Let stand before serving.

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Gourmet Cooking

Pizza: Cooks 1-2 slices (6-12 oz). Press PIZZA, then START.

Potato: Cooks 2-4 potatoes. Poke skin 5-6 times with a fork. Do not cover. Press POTATO, then START. Let stand 5 minutes after cooking. Continue manually if needed.

Rice: Cooks 1-2 cups of rice (starting at room temp). Press RICE, then START. Continue manually if needed.

Dinner Plate: Designed for 1-2 plates. Press DINNER PLATE, then START. Continue manually if needed.

Frozen Dinner: For 1 frozen entree/dinner (10-20 oz). Press FROZEN DINNER, then START. Follow package instructions, ensure moisture can escape, be careful removing plastic covering to avoid steam burns.

Vegetables: Cooks 1-4 cups fresh vegetables (room temp). Press VEGETABLE repeatedly to select cups (1-4), then START. Continue manually if needed.

Popcorn: Based on bag weight. Press POPCORN repeatedly to select weight (3.3 oz, 3.0 oz, 1.75 oz), then START.

Beverage: Heats 1-3 cups. Press BEVERAGE repeatedly to select servings (1-3 cups), then START.

Stop/Clear Function: Use to erase input, cancel timer, pause cooking (press START to resume), display clock, or cancel programming (press twice).

Using the Light: Press LIGHT repeatedly to cycle between high, low, or off.

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Microwave Functions

Using the Vent Fan: Works as a range hood. Press VENT FAN repeatedly to cycle between high, low, or off. Can be used during microwave cooking. Automatically starts for range heat and stays on until temperature decreases; cannot be turned off manually during this time to protect the unit.

Using the Turntable: Leave on for best results. Turn off by pressing TURNTABLE ON/OFF for larger dishes.

Using the Child Lock: Press and hold STOP/CLEAR for 3 seconds to lock. A lock indicator appears. Press and hold STOP/CLEAR again to unlock.

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Maintenance

Replacing the Lights / Microwave Light Internal:

1. Unplug or turn off power at breaker.
2. Remove vent grill screws, pull grill away.
3. Remove charcoal filter.
4. Push tab to release light cover, pull up from front edge.
5. Replace LED module with equivalent 1.2-watt LED bulb.
6. Replace light cover, charcoal filter, and vent grill.

Replacing the Lights / Surface Light External:

1. Unplug or turn off power at breaker.
2. Remove light cover screws underneath.
3. Replace old bulbs with new 1.2-watt LED lights.
4. Reinstall light cover screws.
5. Plug back in or turn power on.

General Specifications:

• Model Number: RV-580-OTR
• Rated Voltage: 120V / 60 Hz
• Rated Input Power: 1550 Watts
• Rated Output Power: 1000 Watts
• Microwave Capacity: 1.6 CU.FT.
• Turntable Diameter: 13.5"
• External Dimensions: 29.9" (W) x 16.4" (H) x 15.0" (D)
• Net Weight: 56-lbs (25.4 kg)
• Certifications: UL USA / UL Canada Approved

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Cleaning & Replacing Filters

Cleaning the Exhaust Filters: Remove and clean monthly. Do not operate hood without filters. Slide filter toward back, pull downward while sliding out. Soak in hot water with mild detergent or wash in dishwasher. Rinse and dry. Do not use ammonia. Reinstall by sliding into side slot, push up and toward front.

Cleaning the Inside of Your Microwave: Wipe with soft cloth and warm water. Do not use abrasive cleaners. For baked-on food, use baking soda or mild soap, rinse with hot water. To loosen particles, heat 2 cups water (add lemon juice for freshness) for 5 minutes until boiling, let cool, then wipe with damp cloth.

Cleaning Your Waveguide Cover: Located on the right wall. Keep it clean for good performance. Wipe with a damp cloth to remove spatters immediately. Built-up splashes may overheat or cause fire. DO NOT REMOVE WAVEGUIDE COVER.

Removing Oven Odors: Combine 1 cup water, lemon juice, and cloves in a glass cup. Boil for several minutes, let cool, then wipe interior.

Turntable and Turntable Support: Wash in mild, sudsy water or dishwasher (top rack). Use mild cleanser and non-abrasive pads for stubborn stains. Wipe turntable motor shaft immediately if spills occur; it is not sealed.

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Maintenance

Keep Your Oven Clean:

• Exterior: Use mild, non-abrasive soaps/detergents with a soft cloth/sponge. Do not use ammonia or alcohol cleaners.
• Interior: Occasional wipe down with water/baking soda solution.
• DO NOT clean any part without unplugging the cord.
• DO NOT use commercial oven cleaner or abrasive cleaners/sharp utensils.
• Remove grease with a soapy cloth, then rinse with a damp cloth.
• Turntable/shaft: Let cool before washing to prevent breakage. Do not drop. Ensure they are properly in place before operating.
• Control panel: Wipe with a damp cloth and dry thoroughly. Do not use sprays, abrasive/sharp objects, or excess soap.
• Door seals: Clean with mild, non-abrasive detergents and a clean sponge/soft cloth, rinse well.

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Troubleshooting

If you have a problem, review the information below for a possible solution. If the microwave still does not work properly, contact the nearest authorized service center.

Obtain Replacement Parts: Contact Customer Service at 1-888-656-9317 or email warranty@contoureusa.com.

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Product Warranty

Warranty Availability: Available to consumers only. Not for retailers or commercial purchasers.

Warranty Registration: Not mandatory but recommended for faster service and recall notifications. Registration does not eliminate the need for proof of purchase.

Warranty Period:

• Ninety (90) Day Full Warranty Parts & Labor: NQP/CONTOURE will repair or replace defective parts free of charge. All warranty repairs must be performed by an authorized technician. Buyer covers transportation costs.
• One (1) Year Limited Warranty: After 90 days, NQP/CONTOURE will replace defective parts. Buyer assumes transportation costs and labor costs for repair.

Disclaimer of Implied Warranties; Limitation of Remedies: Remedies are limited to repair or replacement. Implied warranties (merchantability, fitness) are limited to one year or shortest period allowed by law. NQP/CONTOURE is not liable for consequential or incidental damages.

How to Obtain Warranty Service: Visit www.contoureusa.com to submit a warranty claim online or email warranty@contoureusa.com.

Notice to Buyer: This warranty gives specific legal rights. Rights may vary by state. Disputes can be resolved through legal action. Implied warranties are disclaimed except where prohibited by law.

Return Handling: Use traceable, insured delivery for returns. NQP/CONTOURE is not responsible for in-transit damage or non-delivery. Include return address, phone number, defect description, model number, purchase date.

Warranty Exclusions: This warranty does not cover serial numbers removed/altered, "as-is" products, products transferred or removed from USA/Canada, commercial settings, service calls to explain usage or reset breakers, malfunctions not due to defects, normal home use, misuse, abuse, accidents, alterations, improper installation, fire, flood, acts of God, shipping damage, repairs by unauthorized technicians, rust, disposal costs, food loss, expenses for accessibility, damages to finish, unauthorized service, non-genuine parts, external causes, labor costs after 90 days for carry-in appliances.

California Residents: May return non-conforming products to the store of purchase or another retail store selling CONTOURE products. Retailer may repair, refer to independent facility, replace, or refund. If these options fail, consumer may use an independent repair facility, with NQP/CONTOURE covering reasonable costs. California residents can also return directly to NQP for repair/replacement by calling 1-888-656-9317 or emailing warranty@contoureusa.com. NQP/CONTOURE covers repair, replacement, and return shipping.

Copyright: CONTOURE is a trademark of National Quality Products, LLC. ©2020 National Quality Products, LLC. All rights reserved.

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