LG QNED and OLED TV User Manuals, Setup Guides, and Specifications

Model Identification

The following model numbers are referenced:

• 65QNED80ARA, 75QNED80ARA
• 65QNED80URA, 75QNED80URA
• 65QNED80SRA, 75QNED80SRA
• OLED55G3PUA, OLED65G3PUA, OLED77G3PUA, OLED83G3PUA
• OLED77Z3PUA
• G3 Series, G2 Series, C3 Series, B3 Series, QNED80 Series

LG Magic Remote Control

The Magic Remote control offers advanced functionality for interacting with your LG TV.

Remote Buttons and Functions

The Magic Remote features numerous buttons for various operations:

• Power: Turns the TV on or off.
• ~ (Guide): Accesses the TV Guide.
• - (Dash): Inserts a hyphen between numbers (e.g., 2-1, 2-2).
• Channel List Access: Accesses the saved channel list.
• [Edit Quick Access]: Allows direct access to specified apps or Live TV by pressing and holding number buttons.
• Volume buttons: Adjusts the volume level.
• Home: Accesses the Home menu or launches the last used apps.
• Wheel (OK): Press the center to select a menu item. Can be used to change channels.
• Wheel (OK) (Pointer Interaction): Accesses [Magic Explorer] when the pointer color changes to purple. Press and hold on video content or menu items.
• Up/Down/Left/Right Arrow Buttons: Scrolls through menus. Pressing the @ buttons while the pointer is active will switch to general remote control mode. Shake the remote to re-enable the pointer.
• Back: Returns to the previous level or accesses the Home menu.
• Microphone: For voice recognition (requires network connection).
• Number buttons: Enters numbers.
• [Quick Help]: Accesses the Quick Help menu.
• More Actions (SAP): Displays more remote functions or enables the SAP (Secondary Audio Program) feature.
• Channel Buttons: Scrolls through saved channels.
• Mute: Mutes all sounds or accesses the [Accessibility] menu.
• Voice Recognition: Speak while pressing and holding the microphone button. Requires network connection.
• Input: Changes the input source or accesses the [Home Hub].
• Q. Settings: Accesses Quick Settings or the All Settings menu.
• Streaming Service buttons: Connects to specific video streaming services.
• Red button: Runs the record function.

Registering and Re-registering the Magic Remote

• To Register: Turn the TV on, point the remote at the TV, and press the Wheel (OK) button. If it fails, turn the TV off and on again.
• To Deregister: Press and hold the & (Back) and @ (Home) buttons simultaneously for five seconds.
• To Disconnect and Re-register: Press and hold the @ (Home) and Q. Settings buttons for more than 5 seconds.

Note: Keep the Access Point (AP) more than 0.2 m (0.65 ft) away from the TV to avoid frequency interference with the Magic Remote.

Using Always Ready

Allows operation and Bluetooth connection with voice recognition while the TV is off. Enable this feature via [General] > [Always Ready]. Pressing the ~ button switches to Always Ready mode. Pressing @ (Home) or & (Back) returns to TV viewing. Pressing Wheel (OK) displays wallpaper when Always Ready is off.

Note: Using Always Ready may increase energy consumption. Models with motion sensors can turn on the TV by detecting motion.

Connecting Smart Devices using NFC Tagging

NFC (Near Field Communication) allows convenient information exchange. Bring an NFC-enabled smart device near the NFC logo on the remote control (approx. 1 cm / 0.39 inches) to install the LG ThinQ app and connect the device to the TV. Requires NFC to be enabled on the smart device.

Specifications (Magic Remote MR23GN, MR11GA)

LG TV Settings: Out of the Box

Initial setup and recommended settings for optimal viewing.

Initial Setup Recommendations

• Energy Saving: Recommend turning OFF for optimal picture quality.
• Software Update: Set to ON to receive TV updates automatically.

Picture Settings: Out of the Box

After initial setup, navigate to [Main Menu] > [General] > [Energy Savings] and turn it OFF.

• Content Format:
  • SDR Content: Use Filmmaker, Cinema, or ISF Modes.
  • HDR10 Content: Choose the same video modes as SDR.
  • Dolby Vision Content: For brightness with extra pop, choose VIVID. Alternatively, use Cinema Home for bright rooms.
• Each Input Has a Picture Mode For:
  • SDR
  • HDR10 / HLG
  • Dolby Vision* (*Picture mode varies by model)

Picture mode options vary per signal source specification. Once tweaked, the picture mode will load automatically as the source changes.

LG Picture Recommendations

Detailed settings for achieving optimal picture quality.

Bright Settings (All Source Signals)

Navigate to [Picture Menu] > [Advanced Settings] > [Brightness]:

• OLED Pixel Brightness: 100
• Contrast: 100
• Black Level: 50 (default)
• Auto Dynamic Contrast: OFF (Default)
• Peak Brightness: High
• Gamma: 1.9 for BRIGHT rooms, 2.2/BT.1886 Default is fine, 2.4 for DARK rooms

With HDR Signals:

• Dynamic Tone Mapping: On by default
• Expression Enhancer: Brightness for more pop

Accurate Image Modes:

• Filmmaker
• ISF Bright / Dark
• Cinema Home
• Cinema

Color Settings (All Source Signals)

Navigate to [Picture Menu] > [Advanced Settings] > [Color]:

• Color Depth: 50 (Default)
• Tint: 0 (default)
• Color Gamut: Auto Detect, "Native" (converts Rec:709 to ~DCI-P3), Fine Tune (adjust up to personal liking)
• Color Temperature: Warm 50 (targets D6500K White Point for accuracy)

Clarity Settings (All Source Signals)

Navigate to [Picture Menu] > [Advanced Settings] > [Clarity]:

• Sharpness: 10 (Default) - Adjust 21 or less recommended.
• Super Resolution: OFF for high quality sources, adjust to taste.
• Noise Reduction: Recommend OFF, depends on source.
• MPEG Noise Reduction: Recommend Off for Quality Sources, ON for Streaming.
• Smooth Gradation: OFF for BD-Player & Apple TV, LOW for streaming or if banding is seen.
• Real Cinema: ON (default)
• TruMotion: Off or Cinematic Movement for purists; Natural for sports; Smooth for those who want things to look "real" in movement.

Personalized Picture Wizard

This feature analyzes millions of settings and viewer preferences to create a personalized picture mode.

How to Use:

1. Navigate to [Picture Menu] > [Personalized Picture Wizard].
2. Begin by selecting up to two images from six Picture Quality categories.
3. Upon completion, view the Before and After images and select 'Apply' to create your personalized picture mode.

This feature is applicable to G3, C3, B3, and QNED80 models.

LG TV Additional Settings

Explore extra features for enhanced TV experience.

• Art Gallery: Display artwork on your TV. Access via [Home Button] > [Art Gallery]. Applicable to G3, C3, B3, QNED85 (C/O 2022), QNED80.
• Quick Settings: Access frequently used settings quickly by pressing the Settings Button.
• Always Ready: On TVs with the 9 AI Processor Gen6. Press Power Button once to go directly to Always Ready. Enable/disable via [Main Menu] > [General] > [Always Ready]. Voice command "Always Ready" also activates it.
• Game Dashboard & Game Optimizer: Features for enhanced gaming performance and settings.

Common Troubleshooting Steps

Solutions for common issues like network connection and picture quality problems.

Network Connection Issues

Follow on-screen menu instructions for network setup and troubleshooting. This typically involves checking Wi-Fi or wired connections, router settings, and TV network status.

Poor Picture Quality

Issues such as color, brightness, or graininess can often be resolved by adjusting picture settings, checking signal sources, or running TV diagnostics.

LG TV Self-Diagnostics

Utilize built-in diagnostic tools:

• Picture Test: Verifies image signal output.
• Picture and Sound Diagnostics / Optimization: Runs tests and optimizes TV performance. For QNED models, access via [Support] > [Screen Self-diagnosis] or [Support] > [Sound Self-diagnosis].
• OLED Care: Includes OLED Panel Care (Pixel Cleaning, Adjust Logo Brightness) and TV Optimization (Memory Optimizer).
• Quick Help: Access self-diagnosis and check TV status by long-pressing the 9 button.

LG TV Network Setup

Connect your TV to the internet via wired or wireless connections.

• Wired Connection: Connect an Ethernet cable from your router to the TV's LAN port. Access via [General] > [Network].
• Wireless Connection: Select your Wi-Fi network from the list and enter the password. Access via [General] > [Network].

LG TV Apps

Access a variety of applications and streaming services.

• LG Channels: Offers free live and on-demand movies, TV shows, and more via webOS 23. Accessible via LG WebOS TVs, the LG Channels app on iOS/Android, or LGChannels.com. Requires internet service.

OLED G3 Series Specifics

Information specific to the G3 series, including mounting options.

• Wall Mount Bracket: The G3 series includes a built-in slim wall mount bracket.
• Optional TV Stand: If a stand is desired, it can be purchased separately. Specific models for G3 and G2 series stands are listed.

Wall Mounting Video Tutorial: For LG OLED G2, a tutorial is available at: https://www.youtube.com/watch?v=dNjYzYn0Sc8

Compatibility: The included wall mount bracket is compatible with 2023 83/77/65/55 OLED G3 Series and 2022 83/77/65/55 OLED G2 Series TVs.

Warranty Information

This section summarizes warranty terms for LG products, with specific details for different regions.

General Warranty Terms

LG provides a limited warranty against defects in materials or workmanship under normal use. The original sales invoice is required for service. Replacement products/parts are warranted for the remaining portion of the original warranty period or 90 days, whichever is greater.

Warranty Periods

• Parts/Labor: 1 Year from the date of original retail purchase (includes OLED Display Panel).
• OLED Display Panel: Years 2-5 from the date of original retail purchase (labor charges may apply).

LG covers all inbound and outbound shipping costs under this limited warranty.

USA Warranty Specifics

Includes an arbitration notice requiring binding arbitration for dispute resolution instead of court, with no class actions or jury trials permitted unless opted out. Detailed procedure for resolving disputes is provided.

Australia & New Zealand Warranty

One (1) year manufacturer's warranty for television accessories. Covers repair or replacement at LG's discretion for manufacturing or materials defects. Service is provided at LG Authorised Service Centres. Transportation costs are not covered. This warranty is in addition to other rights under law, including the Australian Consumer Law.

Global Warranty

Offers a 1-year warranty (2 years in Europe) for material or workmanship defects under normal use, valid for the original purchaser in the local area. Contact the retailer where purchased.

Warranty Exclusions

The warranty typically does not cover:

• Service trips for delivery, installation, or setup.
• Damage or loss to data or storage media.
• Damage from improper installation, setup, or external factors (e.g., power surges, acts of nature, misuse, unauthorized repairs).
• Cosmetic damage, scratches, or dents unless reported within one week of delivery.
• Products sold "As Is" or with similar disclaimers.
• Products with altered serial numbers.
• Commercial use (unless specified).
• Consumable parts like batteries.
• Minor imperfections not affecting functionality.

The cost of repair or replacement for excluded circumstances is borne by the customer.

Owner's Manual (OLED G3/Z3 Series)

Detailed safety, installation, connection, and specification information.

Important Safety Instructions

General Precautions:

• Read and keep instructions.
• Do not use near water; clean with a dry cloth.
• Do not block ventilation openings.
• Avoid heat sources, direct sunlight, and humid environments.
• Protect power cords from damage.
• Use only manufacturer-specified accessories.
• Unplug during lightning storms or long periods of disuse.
• Refer servicing to qualified personnel.
• Do not attempt unauthorized modifications.
• Handle AC adapters and power cords with care.
• Batteries: Store safely, do not short circuit, disassemble, or expose to fire/excessive heat.
• Moving: Turn off, unplug, and disconnect all cables. Use at least two people for large TVs. Keep TV upright.
• Avoid impact shocks to the screen or product.
• Cleaning: Unplug power cord, use a soft/dry cloth. Avoid harsh chemicals.

CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.

Outdoor Antenna Grounding: Follow National Electrical Code (NEC) guidelines for proper grounding to protect against voltage surges and static charges.

Fire Prevention: Keep open flames away from the product. Do not place near flammable objects.

Ventilation: Ensure proper airflow; do not install in confined spaces or cover with materials while plugged in.

Power Cord Safety: Grasp the plug when unplugging. Do not use damaged cords. Avoid connecting too many devices to one outlet.

Disconnecting from Main Power: The power plug is the disconnecting device and must remain accessible.

Child Safety: Do not allow children to climb on the TV.

Installation

Lifting and Moving the TV:

• Recommended to use original packaging.
• Disconnect power and all cables before moving.
• Hold the side and bottom of the TV frame firmly; avoid holding transparent parts, speakers, or grilles.
• Use at least two people for large TVs.
• Avoid jolts or excessive vibration during transport.
• Keep the TV upright; never turn on its side or tilt.
• Be careful not to damage protruding buttons.
• Avoid touching the screen.
• Do not place the product face down without padding.

Mounting on the Table:

1. Lift and tilt the TV upright on a table.
2. Leave a minimum of 10 cm (4 inches) space from the wall for ventilation.
3. Connect the power cord to a wall outlet.
4. Ensure the stand is assembled correctly with all provided screws tightened.
5. Use a platform or cabinet that is strong and large enough to support the TV.

Securing TV to the Wall:

1. Insert and tighten eye-bolts or TV brackets and bolts on the back of the TV.
2. Mount wall brackets to the wall, matching locations with eye-bolts.
3. Connect eye-bolts and wall brackets tightly with a sturdy rope or cable.
4. Use a platform or cabinet that is strong and large enough to support the TV securely.
5. Brackets, bolts, and ropes are optional accessories.

Mounting to the Wall (General):

• Use a VESA standard compatible wall mount.
• Attach the wall mount bracket securely to a solid wall.
• Consult qualified personnel if attaching to materials other than standard walls.
• Remove the stand before wall mounting.
• Ensure adequate space for cable connectivity.
• Avoid installing on walls exposed to oil or oil mist.

Note: Professional installers should follow manual instructions and provide it to the customer.

Connections

Connect external devices to the TV.

• HDMI: Ensure devices are off and unplugged before connecting. Supports various HDMI audio formats. Use certified Ultra High Speed HDMI cables (3 m or less recommended).
• USB: Some USB Hubs may not work; connect directly if needed. Use extension cables if necessary.
• External Devices: Supported devices include Blu-ray players, HD receivers, PCs, gaming devices, etc. PC mode may require resolution/brightness adjustments.
• IR Blaster: Control set-top boxes, players, etc., using the IR Blaster port and universal control settings.

Note: HDMI cables and USB devices should have bezels less than 10 mm (0.39 inches) thick and 18 mm (0.7 inches) width for optimal connection.

Specifications

Power Requirement: AC 120 V~ 50/60 Hz.

Broadcasting Specifications: ATSC, ATSC3.0 (USA), NTSC-M, 64 & 256 QAM. Channel coverage VHF 2-13, UHF 14-69, DTV 2-69, CATV 1-135. External antenna impedance: 75 Ω.

Environment Condition: Operating Temperature: 0 °C to 40 °C (32 °F to 104 °F). Operating Humidity: Less than 80%. Storage Temperature: -20 °C to 60 °C (-4 °F to 140 °F). Storage Humidity: Less than 85%.

Wall Mount Installation: Tilt Angle: 0° - 15°.

Wireless module (LGSBWAX12) Specifications:

• Wireless LAN (IEEE 802.11a/b/g/n/ac/ax): Frequency ranges and max output powers listed for 2.4 GHz, 5 GHz bands.
• Bluetooth: Frequency range 2,400 to 2,483.5 MHz, Output Power (Max.): 9 dBm.

Note: Device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body. FCC regulations restrict operation to indoor use only, except for specific aircraft conditions.

Troubleshooting

Cannot control TV with remote: Check receiver obstruction, battery status, or replace batteries.

No image/sound: Check if TV is on, power cord connection, and wall outlet functionality.

TV turns off suddenly: Check power control settings, auto-off function activation (e.g., 15 minutes of inactivity).

Abnormal Display: Tiny black/colored dots (1 ppm) are normal for OLED panels and do not indicate malfunction. Variations in brightness/color due to viewing angle are characteristic of OLED panels. Temporary distortion effects may occur from touching the screen.

Generated Sound: Cracking noise from plastic thermal contraction and low-level humming/buzzing from the switching circuit are normal and do not affect performance.

Always Ready/Sensor Issues: Ensure motion sensor is clean and environment is suitable. Adjust sensor sensitivity in settings.

Precautions for Protecting the OLED TV Screen

OLED TVs use self-emissive pixels, offering perfect blacks but are susceptible to image retention (burn-in) if static images are displayed for extended periods. This is a characteristic of OLED technology.

Images likely to cause image retention:

• Images with black bars (e.g., 4:3, 21:9 aspect ratios).
• Static elements like channel numbers, logos, game icons, or set-top box menus.

Recommendations for Minimizing Image Retention:

• Use [Auto Power Save] mode and lower [OLED Pixel Brightness].
• Set [Adjust Logo Brightness] to [High] via [General] > [OLED Care] > [OLED Panel Care].
• Use zoom functions ([Vertical Zoom] or [4-Way Zoom]) to remove black bars.
• Turn off device menus when not in use.

Note: Screen brightness may automatically reduce for fixed images to minimize retention; it restores when content changes.

Running [Pixel Cleaning]

This feature automatically runs when the TV is off (if connected to power) to prevent image retention. It can also be run manually via [General] > [OLED Care] > [OLED Panel Care] > [Pixel Cleaning].

External Control Device Setup

Information for controlling LG TVs via external devices using RS-232C or USB-to-Serial converters.

Key Codes

A list of hexadecimal key codes for remote control functions:

Connection Types

Connect external control devices using:

• USB to Serial (RS-232C) converter: Requires a converter with a PL2303 chip (Vendor ID: 0x0557, Product ID: 0x2008). Purchase from IT accessory stores.
• RS-232C (Serial) Cable: Requires a DE9 (D-Sub 9pin) female-to-female cable.
• Phone jack Type: Requires a phone-jack to RS-232 cable.

Note: The connection interface may differ by model. Cable is not provided.

RS-232C Configurations

• 3-Wire Configurations: TXD, RXD, GND.
• Set ID: Adjust the [Set ID] in the option menu (range 1-99). Set ID '0' controls all connected sets.

Communication Parameters

• Baud rate: 9600 bps (UART)
• Data length: 8 bits
• Parity: None
• Stop bit: 1 bit
• Communication code: ASCII code
• Use a crossed (reverse) cable.

Command Reference List

Control commands for various TV functions:

Transmission / Receiving Protocol

Format: [Command1][Command2][ ][Set ID][ ][Data][Cr]. Acknowledgements (OK/NG) follow a similar format.

Note: Commands may vary by model and signal. For USB-to-Serial converters, commands generally work only when the TV is on.