NG-C5400 Smart Battery Camera User Manual

1. Packing List

The package includes the following items:

• Camera * 1
• Bracket * 1
• Mounting kit * 1
• USB charging cable * 1
• Operation instruction * 1

2. Product Appearance

Front View

The front of the camera features two adjustable Wi-Fi antennas. At the center, it has a lens, a spotlight, a microphone (MIC), an infrared light, and a human body infrared sensor.

Bottom View

The bottom of the camera has a reboot button, a Micro-SD card slot, a Micro-USB port for charging, and a power button.

3. Quick Start

The wireless smart battery camera supports both battery-powered and AC-powered supply.

3.1 Download and Install the VicoHome App

The camera supports Android and iOS devices. To get the best experience, scan the QR code provided or visit https://www.vicohome.io/download/ to download and install the VicoHome app on your mobile phone. Follow the on-screen instructions to complete user registration.

Illustration shows the VicoHome app logo, a QR code for downloading the app, and buttons to download from Android (Google Play) and App Store (iOS).

3.2 Add the Device

Sign in to the VicoHome app. Connect your mobile device to Wi-Fi and follow the prompts to add the camera. It is recommended to bring the device close to your router during configuration.

Illustration depicts a hand holding a smartphone, with a Wi-Fi signal icon connecting to a camera unit.

4. Set Up the Camera

Follow these steps to set up your camera:

1. In the VicoHome app, click "Add Camera Now". Enter your Wi-Fi network name (SSID) and password. The camera supports 2.4GHz Wi-Fi with stronger wall penetration capabilities and does not support enterprise-level Wi-Fi authentication.

   Screenshots of the VicoHome app interface showing fields to enter Wi-Fi network name and password.

2. To ensure a stable connection, the camera uses 2.4GHz Wi-Fi. After entering the Wi-Fi details, click "Continue" to generate a QR code for pairing the camera.

   Screenshot of the VicoHome app displaying a QR code for camera pairing. A note indicates that the camera only supports 2.4GHz Wi-Fi.

3. Press the camera's power button for 3 seconds to turn it on. The camera will emit a "Ding Dong Ding Dong" sound. If you don't hear the sound, double-click the power button.

   Illustration of the camera's bottom view highlighting the power button.

4. Hold the camera lens approximately 20 cm (7 inches) away from the QR code displayed on your mobile phone until you hear a "Ding" sound, indicating successful scanning.

   Illustration shows the camera's front view with a light beam directed at a smartphone displaying a QR code, with a distance indicator of "about 7 inches (20cm)".

5. After a short while, the camera will play a prompt sound indicating a successful connection. You can then name the device and select its location within the app. Click "Continue" to complete the pairing process.

   Screenshot of the VicoHome app showing "Connection successful" with a checkmark, and options to name the device and select its location.

Possible Problems with Binding:

• Wi-Fi Password Error: Ensure the Wi-Fi password entered in the app is correct.
• Authentication Error: Verify your Wi-Fi network is not enterprise-level and supports WPA-2 security.
• Wi-Fi Not Found: Check the Wi-Fi name, ensure the router is powered on, and the camera is within range. Note that 5GHz Wi-Fi is not supported.
• Retrieving IP Timeout: If too many devices are connected to your router, remove some or restart the router. Contact your router administrator if needed.
• Cloud Service Connection Fail: Check your router's connection to the external network. Ensure the network connection is normal and try temporarily disabling the firewall.

5. Install the Camera

You can place the camera on a shelf or install it on a wall.

5.1 Select a Good Spot for Your Camera

Choose a location where the camera's view is not blocked and it is within Wi-Fi network coverage. The PIR infrared sensor is more sensitive to movements across the camera's field of view than movements towards or away from it.

Illustration shows the camera's field of view (approximately 110°) and a recommended installation height of about 6.5 ft (2 meters).

5.2 Install the Bracket

1. Screw Fixing: Use a drilling tool to punch holes on the wall according to the base's hole distance. Mark the holes with a pencil before drilling. Insert expansion nuts into the holes and then attach the bracket using screws.

   Illustrations show the process of drilling holes, inserting wall anchors, and attaching the bracket to the wall with screws.

2. Fix the Camera: Align the bracket screw with the screw hole on the back or bottom of the camera, and rotate it to tighten.

   Illustration shows the camera being attached to the bracket.

3. Adjust the Angle: Adjust the camera to an appropriate angle. The best angle is approximately 15 degrees downward. Tighten the base by rotating it clockwise to fix the angle.

   Illustrations show the camera being adjusted to an angle of "About 15° downward" and then secured.

6. Main Interface

The main interface of the VicoHome app for the camera provides the following controls:

• Sound: Tap to mute or unmute camera audio.
• Alarm bell: Support to manually turn on the alarm.
• White light: Support to manually turn on the white light.
• Speaker: Tap to enable two-way audio communication.
• Fullscreen: Tap to switch the camera view to fullscreen.
• Screenshot: Capture a still image and save it to the app's photo album.
• Record: Manually record a video and save it to the app's photo album.
• Image Quality: Switch between HD and SD image quality.
• Alexa: Indicates compatibility and works with Alexa.

7. Share the Camera

This function allows you to share camera access with family members or friends. Only the administrator who first bound the camera can share and set up the device. Other members can only view live feeds or playback recordings.

1. Find the camera you wish to share on the app's homepage or camera settings page. Click the share button and enter the sharing page.
2. Click "Invite". A QR code will be generated for sharing.
3. For the members you want to share with, navigate to the "User" page and find "Add Friend's Camera" to enter the scanning page.
4. Have your friends scan the generated QR code with their mobile phones. They will receive a confirmation notification upon successful sharing, which they must agree to.

Illustrations show app screens related to sharing, generating a QR code, and adding a friend's camera via scanning.

8. Charge the Camera

The app will notify you when the camera's battery is low. Use the provided Micro USB cable and a 5V/1.5A charging adapter to charge the camera. During charging, the indicator light will be solid yellow. When the camera is fully charged, the indicator light will turn solid green. A full charge typically takes about 10 hours.

9. Indicator Light Status

10. Product Specification

11. Firmware Upgrade

When connecting your camera via the app, you will be prompted if a newer firmware version is available. You can also manually check the firmware version in the app's settings.

Important: Please ensure your camera is fully charged or connected to the power adapter before upgrading the firmware. Do not disconnect the power supply during the upgrade process.

12. FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with minimum distance between 20cm the radiator and your body. Use only the supplied antenna.

13. FAQ

1Q: Camera permission management: How to invite family and friends to use my camera together?

A: Open the VicoHome app and select your camera on the home page. Click the share button on the home page or the "Share" option in the camera settings to enter the sharing page. Then, click "Invite" to generate a QR code. Your friends can then scan the QR code on your phone to get access rights.

2Q: Why doesn't the Wi-Fi name appear when I connect to Wi-Fi?

A: On Apple devices with iOS 13 and above, you need to turn on the "location permission" for the app in the system settings and change it to "allow when using."

3Q: Will the camera show red lights when night vision is activated?

A: The built-in infrared lamp beads make the camera show only some dim red lights when night vision is activated. However, the image quality remains clear even in no light environments.

4Q: What are the requirements for Wi-Fi?

A: Please use a 2.4GHz wireless network. The device does not support the 5GHz wireless network. Meanwhile, please set the Wi-Fi authentication method to WPA2-PSK or another lower level of security method. A password is required.

5Q: How far should the camera be placed from the router?

A: After testing, the Wi-Fi connection distance can normally reach up to 220 meters in an open area. However, the actual situation depends on the strength of the Wi-Fi signal and its surrounding environment (e.g., thick walls, electromagnetic devices, large metal objects can all cause interference). If the camera connection signal is weak or unstable, please place the camera as close to the router as possible.

6Q: What is the maximum length of recording time?

A: If you set the duration to "Auto", when someone is detected in the camera's view, it will start recording a video for up to 3 minutes.

7Q: How to quickly view videos by category?

A: Click the icon in the upper left corner of the "Library" page to start filtering videos by category. Select the category you want to see and then click "Save" to view the video playbacks.

8Q: What should I do when the device is in malfunction?

A: Long press the power button for 3 seconds to restart it. If there is no response, you can remove the rubber plug at the bottom of the camera and press the reset hole with a pointed object to restart the camera.

9Q: How long does the battery last?

A: If you record 20 10-second videos per day, the battery can last for 8 months.

10Q: What is the voltage and current of the adapter and how long does it take to charge?

A: Use a DV 5V ±5% / 1.5A adapter to charge. It can be fully charged within 17 hours.