Craftsman Warranty and Service Supplement

Warranty

This document contains information for all listed models. Warranty information included in this document is specific to your purchased product. Refer to the Craftsman Operator's Manual and Engine Operator's Manual for product information.

PRODUCT SPECIFICATIONS

Engine Oil: See the Engine Operator's Manual

Fuel: Refer to page 11 & 12 of the Craftsman Operator's Manual

MODEL NUMBER

Model Number:

Serial Number:

Date of Purchase:

Record the model number, serial number, and date of purchase above.

Models

CRAFTSMAN LIMITED WARRANTY

BATTERY LIMITED WARRANTY

FOR 90 DAYS from the date of purchase, the battery (an expendable part) of this riding equipment is warranted against defects in material or workmanship. With proof of purchase, you will receive a new battery at no charge. You are responsible for the labor cost of battery installation.

ADDITIONAL LIMITED WARRANTIES

In the following additional warranties, you are responsible for the labor cost of part installation after the second year from the date of purchase.

• FIVE YEARS: For five years from the date of purchase, the frame of this riding equipment is warranted against any defects in material or workmanship. With proof of purchase, you will receive a new frame at no charge.
• TEN YEARS: For ten years from the date of purchase, the front axle of this riding equipment is warranted against any defects in material or workmanship. With proof of purchase, you will receive a new axle at no charge.
• AS LONG AS IT IS USED: For as long as it is used by the original owner after the tenth year from the date of purchase, the cast iron front axle (if equipped) of this riding equipment is warranted against any defects in material or workmanship. With proof of purchase, you will receive a new cast iron front axle at no charge.

WARRANTY SERVICE

For warranty coverage details to obtain free repair or replacement, visit the web page: www.craftsman.com/warranty

Product Replacement

If part repair or replacement is impossible, you will receive a new riding equipment unit of the same or equivalent model.

Warranty Restriction

All warranty coverage is void if this riding equipment is ever used while providing commercial services or if rented to another person.

This warranty covers ONLY defects in material and workmanship. Warranty coverage does NOT include:

• Expendable parts (except battery) that can wear out from normal use within the warranty period, including but not limited to blades, spark plugs, belts and air, oil or gas filters.
• Standard maintenance servicing, oil changes or tune-ups.
• Tire replacement or repair caused by punctures from outside objects, such as nails, thorns, stumps, or glass.
• Tire or wheel replacement or repair resulting from normal wear, accident, or improper operation or maintenance.
• Repairs necessary because of operator abuse, including but not limited to, damage caused by towing objects beyond the capability of the riding equipment, impacting objects that bend the frame, axle assembly or crankshaft, or over-speeding the engine.
• Repairs necessary because of operator negligence, including but not limited to, electrical and mechanical damage caused by improper storage, failure to use the proper grade and amount of engine oil, failure to keep the deck clear of flammable debris, or failure to maintain the riding equipment according to the instructions contained in the operator's manual.
• Engine (fuel system) cleaning or repairs caused by fuel determined to be contaminated or oxidized (stale). In general, fuel should be used within 30 days of its purchase date.
• Normal deterioration and wear of the exterior finishes, or product label replacement.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

REPAIR PROTECTION AGREEMENT

Congratulations on making a smart purchase. Your new Craftsman® product is designed and manufactured for years of dependable operation. But like all products, it may require repair from time to time. That's when having a Repair Protection Agreement can save you money and aggravation.

Here's what the Repair Protection Agreement* includes:

• ☑ Expert service by our 10,000 professional repair specialists
• ☑ Unlimited service and no charge for parts and labor on all covered repairs
• ☑ Product replacement up to $1500 if your covered product can't be fixed
• ☑ Discount of 25% from regular price of service and related installed parts not covered by the agreement; also, 25% off regular price of preventive maintenance check
• ☑ Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative. Think of us as a "talking owner's manual."

Once you purchase the Repair Protection Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Repair Protection Agreement is a risk-free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Repair Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.

*Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. call 1-888-331-4569, and in Canada call 1-800-469-4663.

Emission Control System Warranty Statement (Owner's Defect Warranty Rights and Obligations)

Sears Brands Management Corporation (Sears), the California Air Resources Board (CARB) and the United States Environmental Protection Agency (U.S. EPA)

EMISSION CONTROL WARRANTY COVERAGE IS APPLICABLE TO CERTIFIED ENGINES PURCHASED IN CALIFORNIA IN 1995 AND THEREAFTER, WHICH ARE USED IN CALIFORNIA, AND TO CERTIFIED MODEL YEAR 1997 AND LATER ENGINES WHICH ARE PURCHASED AND USED ELSEWHERE IN THE UNITED STATES (AND AFTER JANUARY 1, 2001 IN CANADA).

California and United States Emission Control Defects Warranty Statement

The California Air Resources Board (CARB), U.S. EPA and Sears are pleased to explain the Emission Control System Warranty on your model year 2000 and later small off-road engine (SORE). In California, new small off-road engines must be designed, built and equipped to meet the State's stringent anti-smog standards. Elsewhere in the United States, new non-road, spark-ignition engines certified for model year 1997 and later must meet similar standards set forth by the U.S. EPA. Sears must warrant the emission control system on your engine for the periods of time listed below, provided there has been no abuse, neglect or improper maintenance of your small off-road engine. Your emission control system includes parts such as the carburetor, air cleaner, ignition system, muffler and catalytic converter. Also included may be connectors and other emission related assemblies. Where a warrantable condition exists, Sears will repair your small off-road engine at no cost to you including diagnosis, parts and labor.

Sears Emission Control Defects Warranty Coverage

Small off-road engines are warranted relative to emission control parts defects for a period of one year, subject to provisions set forth below. If any covered part on your engine is defective, the part will be repaired or replaced by Sears.

Owner's Warranty Responsibilities

As the small off-road engine owner, you are responsible for the performance of the required maintenance listed in your Operating and Maintenance Instructions. Sears recommends that you retain all your receipts covering maintenance on your small off-road engine, but Sears cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. As the small off-road engine owner, you should however be aware that Sears may deny you warranty coverage if your small off-road engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications. You are responsible for presenting your small off-road engine to an Authorized Sears Service Dealer as soon as a problem exists. The undisputed warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. If you have any questions regarding your warranty rights and responsibilities, you should contact a Sears Service Representative at 1-800-469-4663. The emission warranty is a defects warranty. Defects are judged on normal engine performance. The warranty is not related to an in-use emission test.

Sears Emission Control Defects Warranty Coverage

The following are specific provisions relative to your Emission Control Defects Warranty Coverage. It is in addition to the Sears engine warranty for non-regulated engines found in the Operating and Maintenance Instructions.

1. Warranted Parts
   Coverage under this warranty extends only to the parts listed below (the emission control systems parts) to the extent these parts were present on the engine purchased.
   • a. Fuel Metering System
     • Cold start enrichment system
     • Carburetor and internal parts
     • Fuel Pump
   • b. Air Induction System
     • Air cleaner
     • Intake manifold
   • c. Ignition System
     • Spark plug(s)
     • Magneto ignition system
   • d. Catalyst System
     • Catalytic converter
     • Exhaust manifold
     • Air injection system or pulse valve
   • e. Miscellaneous Items Used in Above Systems
     • Vacuum, temperature, position, time sensitive valves and switches
     • Connectors and assemblies
2. Length of Coverage
   Sears warrants to the initial owner and each subsequent purchaser that the Warranted Parts shall be free from defects in materials and workmanship which caused the failure of the Warranted Parts for a period of one year from the date the engine is delivered to a retail purchaser.
3. Warranty Provisions
   No Charge
   Repair or replacement of any Warranted Part will be performed at no charge to the owner, including diagnostic labor which leads to the determination that a Warranted Part is defective, if the diagnostic work is performed at an Authorized Sears Service Dealer. For emissions warranty service contact your nearest Authorized Sears Service Dealer as listed in the “Yellow Pages” under “Engines, Gasoline,” “Gasoline Engines,” “Lawn Mowers,” or similar category.
4. Claims and Coverage Exclusions
   Warranty claims shall be filed in accordance with the provisions of the Sears Engine Warranty Policy. Warranty coverage shall be excluded for failures of Warranted Parts which are not original Sears parts or because of abuse, neglect or improper maintenance as set forth in the Sears Engine Warranty Policy. Sears is not liable to cover failures of Warranted Parts caused by the use of add-on, non-original, or modified parts.
5. Maintenance
   Any Warranted Part which is not scheduled for replacement as required maintenance or which is scheduled only for regular inspection to the effect of "repair or replace as necessary" shall be warranted as to defects for the warranty period. Any Warranted Part which is scheduled for replacement as required maintenance shall be warranted as to defects only for the period of time up to the first scheduled replacement for that part. Any replacement part that is equivalent in performance and durability may be used in the performance of any maintenance or repairs. The owner is responsible for the performance of all required maintenance, as defined in the Sears Operating and Maintenance Instructions.
6. Consequential Coverage
   Coverage hereunder shall extend to the failure of any engine components caused by the failure of any Warranted Part still under warranty.

In the USA and Canada, a 24 hour hot line, 1-800-469-4663, has a menu of pre-recorded messages offering you engine maintenance information.

FEDERAL and/or CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT YOUR WARRANTY RIGHTS AND OBLIGATIONS

MTD Consumer Group Inc, the United States Environmental Protection Agency (EPA), and for those products certified for sale in the state of California, the California Air Resources Board (CARB) are pleased to explain the evaporative emission control system (ECS) warranty on your 2015-2016 small off-road equipment (outdoor equipment). In California, new outdoor equipment must be designed, built and equipped to meet the State's stringent anti-smog standards (in other states, outdoor equipment must be designed, built, and equipped to meet the U.S. EPA small off-road spark ignition engine regulations). MTD Consumer Group Inc must warrant the ECS on your outdoor equipment for the period of time listed below, provided there has been no abuse, neglect, or improper maintenance of the outdoor equipment.

Your ECS may include parts such as fuel tanks, fuel lines, fuel caps, valves, canisters, filters, vapor hoses, clamps, connectors, and other associated emission-related components.

Where a warrantable condition exists, MTD Consumer Group Inc will repair your outdoor equipment at no cost to you including diagnosis, parts, and labor.

MANUFACTURER'S WARRANTY COVERAGE:

This emission control system is warranted for two years. If any emission-related part on your outdoor equipment is defective, the part will be repaired or replaced by MTD Consumer Group Inc.

OWNER'S WARRANTY RESPONSIBILITIES:

As the outdoor equipment owner, you are responsible for performance of the required maintenance listed in your owner's manual. MTD Consumer Group Inc recommends that you retain all receipts covering maintenance on your outdoor equipment, but MTD Consumer Group Inc cannot deny warranty solely for the lack of receipts. As the outdoor equipment owner, you should however be aware that MTD Consumer Group Inc may deny you warranty coverage if your outdoor equipment or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications. You are responsible for presenting your outdoor equipment to MTD Consumer Group Inc's distribution center or service center as soon as the problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. If you have a question regarding your warranty coverage, you should contact the MTD Consumer Group Inc Service Department at 1-800-800-7310 or at http://support.mtdproducts.com.

GENERAL EMISSIONS WARRANTY COVERAGE:

MTD Consumer Group Inc warrants to the ultimate purchaser and each subsequent purchaser that the outdoor equipment is: (1) designed, built, and equipped so as to conform with all applicable regulations; and (2) free from defects in materials and workmanship that cause the failure of a warranted part for a period of two years.

The warranty period begins on the date the outdoor equipment is delivered to an ultimate purchaser or first placed into service. Subject to certain conditions and exclusions as stated below, the warranty on emission-related parts is as follows:

1. Any warranted part that is not scheduled for replacement as required maintenance in the written instructions supplied is warranted for the warranty period stated above. If the part fails during the period of warranty coverage, the part will be repaired or replaced by MTD Consumer Group Inc according to subsection (4) below. Any such part repaired or replaced under warranty will be warranted for the remainder of the period.
2. Any warranted part that is scheduled only for regular inspection in the written instructions supplied is warranted for the warranty period stated above. Any such part repaired or replaced under warranty will be warranted for the remaining warranty period.
3. Any warranted part that is scheduled for replacement as required maintenance in the written instructions supplied is warranted for the period of time before the first scheduled replacement date for that part. If the part fails before the first scheduled replacement, the part will be repaired or replaced by MTD Consumer Group Inc according to subsection (4) below. Any such part repaired or replaced under warranty will be warranted for the remainder of the period prior to the first scheduled replacement point for the part.
4. Repair or replacement of any warranted part under the warranty provisions herein must be performed at a warranty station at no charge to the owner.
5. Notwithstanding the provisions herein, warranty services or repairs will be provided at all of our distribution centers that are franchised to service the subject engines or equipment.
6. The outdoor equipment owner will not be charged for diagnostic labor that is directly associated with diagnosis of a defective, emission-related warranted part, provided that such diagnostic work is performed at a warranty station.
7. MTD Consumer Group Inc is liable for damages to other engine or equipment components proximately caused by a failure under warranty of any warranted part.
8. Throughout the off-road engine and equipment warranty period stated above, MTD Consumer Group Inc will maintain a supply of warranted parts sufficient to meet the expected demand for such parts.
9. Any replacement part may be used in the performance of any warranty maintenance or repairs and must be provided without charge to the owner. Such use will not reduce the warranty obligations of MTD Consumer Group Inc.
10. Add-on or modified parts that are not exempted by the Air Resources Board may not be used. The use of any non-exempted add-on or modified parts by the ultimate purchaser will be grounds for disallowing a warranty claim. MTD Consumer Group Inc will not be liable to warrant failures of warranted parts caused by the use of a non-exempted add-on or modified part.

WARRANTED PARTS:

The repair or replacement of any warranted part otherwise eligible for warranty coverage may be excluded from such warranty coverage if MTD Consumer Group Inc demonstrates that the outdoor equipment has been abused, neglected, or improperly maintained, and that such abuse, neglect, or improper maintenance was the direct cause of the need for repair or replacement of the part. That notwithstanding, any adjustment of a component that has a factory installed, and properly operating, adjustment limiting device is still eligible for warranty coverage. Further, the coverage under this warranty extends only to parts that were present on the off-road equipment purchased.

The following emission warranty parts are covered (if applicable):

• 1. Fuel Metering System
  • Fuel pump
  • Fuel tank
• 2. Evaporative Control
  • Fuel hose
  • Fuel hose clamps
  • Tethered fuel cap
  • Carbon canister
  • Vapor lines

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